Ellis Reddick
Had a lovely experience staying here as part of a loveholidays booking. Our room on the second floor was a lovely, clean and bright room. Unfortunately balcony overlooking the street but for what we paid we were happy enough and we were out and about a lot. Everything in working order in the room, it got cleaned and towels refreshed every other day. I can see what people mean about the bathrooms being a bit dated but honestly there was no issue with them at all - it is a 3 star hotel. Some noise early mornings a couple of times when people were leaving but this is guests' fault, not the hotels. Pool area and communal areas also clean and nice to sit in. Staff very friendly and helpful. On our last day we left our luggage in the lockers (small but reasonable charge for this), went out for a while and then came back to sunbathe by the pool. We were able to use their shower and towels for the day even after check-out. Very central location in Puerto d'Alcudia, with all the amenities nearby including bars, restaurants, shops, beach on the doorstep. Lots of buses for transport links very handy and a short walk into Alcudia old town. Would definitely reccommend!
Mustafa Farzam
A very good Place to stay. We have got Breakfast and dinner in our package, and that was completely satisfying. At the area you can easily find shops and super markets. I prefer this hotel strongly recommended
SARAH WALLACE
Staff friendly & helpful, lovely reception & lounge area, within walking distance to bars, restaurants & beach. There are 2 bars below, which are very loud, even with patio doors closed & walls are very thin, so you can hear people in the next room!
Pool & bar area were nice, could always get a sunbed & a towel if needed.
Restaurant gets very warm at breakfast. There's a nice variety of cold/hot items, was good to see alternative milk to choose from.
Cleaning staff are lovely & clean the rooms every day.
Overall hotel itself was nice, but not for 3 people in one room.
Jonas Bals
The hotel stay was honestly disappointing. At first glance the room looked alright but a short time later it quickly began to feel dirty, grimy, and dusty. To make matters worse, the TV would turn on every single time we entered the room, which was both annoying and unsettling.
The food situation wasn’t much better. Calling Spam “bacon” is an insult to anyone who has ever tasted real bacon. The plates were often dirty or greasy, which made the dining experience even less appealing. The fruit was served unpeeled, as if it was too much trouble to prepare it properly. At some point, we stopped having breakfast altogether and settled for just a coffee — or whatever that was supposed to be.
The atmosphere was equally unpleasant. The frustration and lack of motivation among some staff members was almost tangible, leaving us feeling unwelcome. Many areas reeked of cigarette smoke, and even worse, marijuana was smoked on the balcony next to ours, making it unbearable to stay in our own room and forcing us to go outside.
Taking a shower flooded the entire bathroom, so we had to clean up afterwards ourselves. On top of that, we once accidentally left a patch behind the toilet, which we only discovered a day later—after room service had supposedly cleaned. This clearly showed that the bathroom was either cleaned poorly or not at all.
Overall, the experience was far below expectations and certainly not worth the money. I would not recommend staying here.
Lukas Rau
I would like to start with the positives.
The service was very good, and the food was as one would expect.
but where the hotel completely lost me was, when the food for dinner was taken away, while we where eating. Not our plates, but the food at the buffet. At the arrival we where told, that dinner is til 21:30, but that suddenly changed without any notice to 21:00. This is especially bad, when you are cycling the whole day and depend on the food. But as bad as this is. The hotel management decided to do absolutely nothing about it. (except a hangout at next days breakfast that the times had changed.
We told the lovely receptionist about our Problem, but were told the next day, that it now is how it is. ABSOLUTELY Unacceptable.
Oh and in our appartment was a small hole in the ceiling through which water was dripping. Not much but enough to leave a clearly visible mark on the floor.
I never write reviews, but felt like I had to warn everybody to avoid this Hotel, when wanting to get the things one paid for.
My Booking
