Blue Sea Arenal Tower

Kamil Jantos

The staff is lovely and helpful... however. We asked for a double room at the check in and was told that hotel had only twin rooms. We had an issue with our room as the bed was extremely squeaky and we have been moved to a different room without issues and the room had double bed- surprisingly. The room was still unfortunately noisy due to traffic from outside and screaming and shouting kids which played on the playground placed just outside of the hotel. The view from the roof terrace is stunning and the cocktails quite good. We knew that all inclusive is limited to 3 alcoholic drinks per lunch and dinner (only during specific time). The wine is absolutely vile, beer is a bit better however the worst kind. On the 4th day, the dinner made by the hotel gave me food poisoning which affected our stay and holiday. The breakfast was good, however lunch and dinner absolutely awful and in most cases tasteless. In general the hotel is clean, however attention to detail is needed: splashes on the wall, stained duvet cover, hair on the pillow, soap from previous guests left in the bathroom, broken shower gel dispenser. The hotel has a vending machine and offers electric scooters to hire. The location of the hotel is quite good, close to a bus stop which takes you straight to main coach station in Palma but also near to the beach, restaurants and cocktail places. Overall 3/10. I will not be back and definitely wouldn't recommend this place to my worst enemy.

Spencer Kattenhorn

The staff were extremely friendly, helpful and knowledgeable of the local area. You would see the cleaning staff throughout the day cleaning surfaces and floors so the room was clean and linen and towels changed daily, that said the safe in the room wouldn't work, the phone wouldn't connect to the front desk and you have to leave a €5 deposit for a TV remote, but make sure the remote is the same brand as your TV. The food unfortunately was sub par, cold to Luke warm at best with not much variety also only 3 half pints included per lunch and dinner with all inclusive, only pool side bar open for lunch which takes a €1 deposit for your cup, so not the easiest to get drinks with lunch. The room had air conditioning but would only blow cold if over 21°C outside so the room was extremely stuffy during the day. Pool was cold with no heating, but was good when the sun was out to cool off. All in all not an amazing experience but not bad for the price. There is a playground outside and a school very close so can be quite noisy at certain times of day. That said its only 5-10 minutes walk to the beach where there are a plethora of bars and food shops.

Wiktoria Dobies

The overall experience was great. Staff was very friendly and helpful, food was great. Rooms were clean and the position was amazing. Would definitely recommend!

Jillian2456

Ok hotel - good for a cheap weekend out Pros: Front staff spoke English and were both lovely and really helpful! We had issues with the Wattzer scooters and although it's not part of the hotel, the staff tried their best to help out. Rooms were clean. Pillow was soft. Nice views from the balcony dependant on where you were facing. Cheap and close to the beach and strip - literally less than a 10 min walk to all the restaurants and bars, really good walking distance (just be aware that there is a massive flight of stairs and you'll get some decent exercise in!) Pools are nice and clean. A decent amount of sun loungers. Drinks are nice as well and not too expensive. Outside toilets were surprisingly nicer than the hotel room toilets. Cons: Some of the waitresses didn't speak English which wasn't too much of an issue. The lifeguard however wasn't too helpful when some other English tourists in the pool were trying to explain their bag was stolen..... Drinks ok however disappointed that the All Inclusive offer was only for beer or wine....Which my party and I didn't drink. No mention of this on the site we booked on (it does show on their website but not helpful after booking already). Was told at check in. Not too big a concern as cocktails can be purchased pool side but would have been nice for more options. Sky bar closed on last night at the hotel which was only mentioned via a note stuck to the wall - which was a big disappointment as we were leaving this to experience the night before leaving. It was mentioned there was a staffing issue which is not the best excuse. Rooms could do with a lick of paint and the doors had wood coming off of them. The room doors didn't seem that secure compared to modern hotels. Showers kept flooding and shower doors didn't close properly. Beds were indented - extended stays would have ruined my back. Overall it was a great place to stay for a long cheap weekend drinking with friends.

gaetan achard

I recently stayed at this hotel during my vacation, and I would like to share my experience. Overall, the hotel is well-located, but there are certain aspects that could be improved. The reception was welcoming, and the staff was friendly. The premises were clean and modern. However, I noticed that there was no self-service water fountain, which would have been convenient. As for the restaurant, the breakfast was quite repetitive, with more savory options than sweet ones. The dishes were well-prepared, but the beverages, especially the fruit juices, were extremely sweet. For lunch and dinner, the dishes were also well-prepared, but I was disappointed with the lack of choices and the poor quality of desserts. Additionally, there were no non-alcoholic and non-carbonated drinks available, except for water, despite the all-inclusive package! The room was spacious and pleasant, but the walls were thin, and it was easy to hear the neighbors. Moreover, there was a constant noise resembling ventilation, even when it was turned off. The bathroom was a good size, but there was a lack of storage space despite the available area. The housekeeping staff was pleasant and efficient. The pool and the outdoor bar were nice, but the closing time at 6 PM was way too early for a vacation setting. Additionally, it was frustrating to have to pay a deposit to get a drink at the pool bar, considering we were in swimsuits without pockets to carry money. The area was monitored and enjoyable, but the sun no longer hit the sunbeds after 4 PM. The smoking area was also inadequate, as it would have been preferable to be able to smoke in a relaxed outdoor environment while on vacation! Regarding the all-inclusive package, I have to point out that it wasn't truly comprehensive. The hours were very restrictive for different times of the day, which was disappointing. Moreover, it wasn't possible to have the same drink from one bar to another, except during specific hours. Despite the law allowing three alcoholic beverages per meal, it was a shame to see that only low-quality wine and draft beer were available. There were no options for non-alcoholic beverages other than water, nor were there any non-carbonated drinks. The snacks offered were disappointing, with ham sandwiches or stale mini croissants. The rooftop was a beautiful space; however, it was not included in the all-inclusive package, which was a shame. Furthermore, it was regrettable that children had access to this area, considering the hotel is advertised as adults-only.