Debi Tonge
My daughter and I absolutely loved this hotel and hope to go back. The foyer area is stunning, the food was lovely and the pool area with pool bar was just busy enough to have a lovely atmosphere. The staff, including the young lady who was the waitress at the pool bar were just so friendly. All Inclusive was fabulous and we tried the VIP experience as we were celebrating birthdays- it made the stay even more special. The bay itself was lovely with a huge variety of bars and restaurants. We will definitely be going back!
Ladyluck
Arrived at the hotel, reception was bright and clean staff were friendly and efficient.
My room was 208 it was clean and comfortable although the floor covering wasn’t fitted correctly and really need some attention,
The bathroom was clean and modern with a powerful shower. From the balcony I could see the sea which was nice.
I stayed bed and breakfast, breakfast was buffet style and nothing out of the ordinary plenty of choice Fresh Fruit, Pastry’s, Cereal plus a hot selection and omelettes cooked to order.
The pool area was large and well kept and I never had a problem getting a Sunbed.
Food at the pool bar was delicious.
During my stay I had a fall it happened to be a bank holiday all the pharmacies were closed but I have to say the hotel reception staff were brilliant Louisa ( I hope I have her name right ) couldn’t do enough for me and provided sterile water and Iodine to clean my wounds along with gauze and bandages at no charge .
Lyndon Day
Really nice hotel. Hard-working friendly staff. Plenty of choice for breakfast. Comfy clean rooms. Some rooms get very little sun particularly in winter. It’s right in the heart of Adeje so it’s lively and can be noisy but that’s to be expected for the location. In January it quietened down about 10.30. Entertainment programme quite good. Unrelated to the hotel itself, Adeje is very touristy and getting a bit tacky tbh with nothing authentic. Good for sun, food, drinking and activities but nothing cultural if that’s what you’re after. We did have a good time here.
teawiththethompsons Nigel Thompson
This was our second stay at AluaSoul Costa Adeje, and once again every member of staff was amazing — friendly, supportive, and extremely helpful. Nothing ever feels like too much trouble.
We stayed in a My Favourites room and made good use of the complimentary areas, which were generally well stocked with drinks and snacks. On a couple of occasions, some items were missing or running low. However, there were noticeably more guests spending extended time there on this visit, which likely explains the reduced stock. Now that the patio area has opened, it’s even more enjoyable, encouraging guests to stay longer. It might be worth considering a beer pump rather than bottled beer to help manage stock levels.
The rooms were clean and well maintained, with daily maid service, which was very much appreciated.
Breakfast offered a wide variety of options, though catering for large numbers does come with its challenges. Some items had been sitting out for a while and were a little stale or hard. Once I switched to freshly made omelettes, which were excellent, this wasn’t an issue.
There are a few areas that could be improved. The selection of fresh bread was lovely, and allowing guests to cut their own is a nice idea. However, I did have some concerns about hygiene, as there was quite a bit of coughing around the area, which made the self-service bread cutting feel less hygienic than it could be.
The only real complaint I have is about the juices. On our previous visit, there were real fruit juices, which I really enjoyed with breakfast. This time, they were all cordials, which don’t compare in taste. I also noticed that not many guests were drinking them. I understand the need to manage costs, but this change was disappointing.
Would I come back? Absolutely yes. However, I may choose room-only next time and enjoy breakfast at one of the many nearby bars, restaurants, and cafés. Overall, I fully recommend this hotel.
Yarys
We rate our stay at Alua Soul Hotel a solid 5/5. From the very beginning, we were warmly welcomed at reception, and it was a lovely touch to find a bottle of wine waiting for us in the room.
The room itself was comfortable and well-equipped, with a nice bathroom and very comfortable beds. We especially enjoyed the balcony with its beautiful ocean view — a perfect spot to relax. At night was quiet, which made it ideal for a good night’s sleep.
The food in the hotel restaurant was excellent, with a wide variety of dishes to choose from, all fresh and very tasty. The staff throughout the hotel were consistently friendly and helpful, which really added to the overall experience.
Another big plus is the location — the hotel is very well situated, and everything we needed was close by.
Overall, we had a fantastic stay and would happily return.
