ayoub al allaoui
Very good hotel. Well placed in Guadalmina. I really liked it since the first hours. Everything was within my expectations: Rooms, Breakfast, the Staff. All was good.
I would like to say thank you to the guest experience manager Rocio Ruiz and the entire team for the surprise on my birthday 🎂 Thanks a lots guy's!!!
Keith Howell
Had a good stay at this hotel for a business event. Coming here in May was ideal because the hotel was quiet. This meant no queues plus rooms and other facilities were all clean. The lunch menu was fresh, tasty and filling. The hotel is a distance away from other attractions but we walked 15mins to a really nice local restaurant. Only negative is that the staff can be rude at times.
Lloyd van den Ende
I want to start the review with the fact that I'm giving four stars in favour of the hotel, whereas I would've given 3,5 if possible.
The hotel has an excellent location; about 15 minutes from all of the hotspots in Marbella. There's one street nearby where you can park your car for free.
Staff of the hotel is very friendly and available 24/7.
Then the rooms... They are spacious and have large beds. But our air conditioning was barely working. The rooms are outdated, just as the a/c. We called the receptionist when we arrived and luckily someone came quickly. But setting the a/c below 16 would not work, so it was always set to 16 and the temperature in the room never got below 22-23°C.
The minibar as well, it barely worked. I think that matched the 16°C, but not colder than that. Besides the a/c, the room has a ceiling fan. We turned it on, but it's life is literally hanging on a thread. We didn't feel comfortable turning it on for any longer. It's not hanging stable and can fall anytime...
Our shower door in the bathroom would not close. It's barely hanging. So a lot of water leaked out. The tap in the shower is loose and all of the caulking was very mouldy. One time, we also find a cockroach in the bathroom... We used a glass and a piece of paper to get it out of our room. Really disgusting.
There's a pretty new tv, with a remote with YouTube button. But that function also did not work.
Very big plus is that the WiFi is extremely stable and fast.
Breakfast is also good, with a large variety of food and drinks to choose from. But unfortunately every day exactly the same.
Swimming pool is nice with decent beds, but note that it opens from 11:00 and already closes at 19:00.
Sviatlana Enzinger
Very good view from the room to the mountain La Concha. Very varied breakfast for every taste. The rooms are not newly renovated, but very clean. Everyone is welcoming and friendly. The only negative is that the fence near the pool was already put up at 6 pm.
Bojan
Good value for money in general, but the reception service is a bit slow and charges extra for everything. The rooms lacks equipment, they don’t even have a vine bottle opener. Great view if you choose the golf course rooms. Nice breakfast.
My Booking
