Andy McHale
Positives… staff are so lovely and provide great service. Lots of sun beds available and plenty of shade provided both around the pools and on the beach. The overall cleanliness of the whole hotel is really good with a fantastic maid service provided everyday.
We celebrated a birthday one evening and the hotel decorated our table and surprised us with a birthday cake and champagne which was a lovely touch. We enjoyed trying all of the cocktails of an evening!
Negative… only 1 issue but a big one for us. The food! Now the quality and variety of the food was very good, however not to our pallet. The food is geared towards the German pallet which is understandable as the Hotel and surrounding area is predominantly German but this was a big disappointment for us as it was for 2 other families we spoke to who had been to different Turkish resorts in the past. This is not the fault of the hotel, but our choice of resort.
Kim Poole
The hotel was beautiful and the staff were fabulous throughout.
We had a late check in and the staff greeted us like honoured guests and had reserved food for us.
The hotel was exceptionally clean and the staff were very helpful.
We took the opportunity to have a hammam and massage early on in the holiday. This was a wonderful experience and we thoroughly recommend it. So relaxing!
The food choice in the main restaurant was excellent. I am incredibly indecisive so it was great to have a little bit of everything that took my fancy! There are busy times in the restaurants so you can struggle to find a table but if you avoid those times it is a breeze. Two members of staff really made our meal times a pleasure - Ibrahaim and Emirah, they really looked after us.
The hotel room was good - very clean and plenty of hangers in the wardrobe. Clean towels supplied daily and the drinks fridge restocked. The shower was lovely and plenty of space in the bathroom.
The pools were lovely and there were plenty of sunbeds - although people did start reserving them very early on in the morning. The pool area was kept exceptionally clean by the staff, they work so hard!
The entertainment team were very nice and friendly. There were activities throughout the day and a kids club. The evening entertainment was available but we chose to spend time in the many bars enjoying the strong drinks!
It was a lovely hotel, great holiday, made even better by the very friendly and helpful staff. Thank you - A holiday we will not forget!
Julia K
It was overall a nice stay in Turkey. Stressing - in Turkey. The hotel has been renovated, rooms look nice, facilities so so...Beach was sandy and nice.
What we disliked:
The guest relations worker was "very excited" about meeting guests. Please change your job, lady.
Spa opening hours until 18:30... I understand that the therapists can finish early, but at least leave the saunas longer open.
The gym was very small and with a closed door there was hardly any air inside.
The main restaurant was very loud at peak times... relaxing is something else.
The animation was a hit and miss.
The meeting room where the evening shows were playing were very damp and the sound system was awful.
Food offers were generally nice, but spare yourself and skip the BBQ a la carte - we were glad we did not have to hunt down the food ourselves; staff was helpless too.
Also the room cleaning was very hit and miss - while especially an older lady was great, others just threw things on and around the sink... And yes, we did tip...
Never in any AI hotel before have we had classic coctails without any alcohol inside - here it was the case. Generally all other lighter alcoholic beverages were very watered down.
The beach towel deposit is so outdated...
Dance room beyond damp and again awful sound.
Overall, not a place we would definitely return to due to inconsistent quality.
Dr. Venera Bekteshi
My family and I just returned from the most incredible vacation at Aydinbey King Palace in Antalya, and I am compelled to share what an outstanding experience it was. While the hotel itself is beautiful, it is the staff who make this place truly magical. Their dedication, kindness, and passion for their work are unlike anything I have ever encountered.
I must start by mentioning Kadir, the gentleman who works tirelessly at the beach. Every single day, he was a beacon of positivity. He works incredibly hard, yet he always, without fail, had a brilliant smile for everyone. He would greet my father and me with such genuine warmth, making a point to check in on us and ensure we were comfortable and had everything we needed. His kindness was not just a part of his job; it felt like a natural extension of his character—a gentle, constant presence that made our beach time relaxing and joyful.
The exceptional service continued in the dining areas, thanks to our waiter, Veli. My parents are both disabled, which can sometimes make traveling a challenge. Veli showed them a level of kindness and compassion that moved us deeply. He was incredibly attentive, anticipating their needs and bringing them everything they required with a smile. He took such wonderful care of them, allowing them to relax and enjoy their meals without a worry. Veli is a true credit to your establishment.
The entire Animation Team was simply AMAZING! The energy they brought to the resort was infectious. They are an outstanding group of talented and fun-loving individuals who work so hard to make sure every guest is having a great time. The shows in the evening were fantastic and full of passion. I have to give a special mention to Ayfer, whose vibrant spirit and enthusiasm were particularly memorable.
This incredible team is clearly led by an exceptional manager, Alper Bay. His supportive presence was felt throughout the resort. He is always visible, actively supporting his coworkers and ensuring everything runs smoothly. He oozes support and leads with a calm, confident demeanor that undoubtedly inspires the wonderful atmosphere his team creates for the guests.
The community spirit at Aydinbey King Palace is so welcoming that I, as a guest, was inspired to give something back. I had the pleasure of volunteering to lead some yoga and Zumba sessions during my stay. The support I received from both the animation team and the other guests was outstanding. It was a joy to share my passion in such a warm and encouraging environment, which is a true testament to the wonderful community you have built.
Thank you, Aydinbey King Palace, for an unforgettable experience. We will be back!
Monir Uddin
Second time in this hotel and what a wonderful place. From reception to restaurant staff they are all just amazing. We missed our late night dinner but they still prepared something for us.