Puja Patel
If your planning to stay at this resort then you much know to only book bed and breakfast and don’t bother to book all included…..
The all inclusive package only offers local drinks (limited per person)
Also if your an vegan or vegetarian then be sure that nothing nice in the restaurant for you. The chef doesn’t care and will not make anything special for you, in fact they offered Bread, Plan Rice, Pasta and Salad that’s it…..
basically food with no taste….
However if your non veg, then great food options repeatedly for lunch and dinner.
For breakfast you will get hot English breakfast and continental breakfast which is very nice.
Apart from all that the hotel is vintage needs updating but kept clean which in my view is okay to what your paying for.
You will find rude staff especially in the evening, if anything is wrong with your room then don’t worry it would never get fix during your stay ( Room 109 A block )
• Lightbulb not working - reception don’t care
• Toilet / bathroom door not closing - no carpenter in the hotel by reception
• Door fob key keeps on disconnecting communication with the key and door which means you have to go to the reception and wait for an engineer to come and fix the issue, The whole process will take at least half an hour of your time….
• Telephone in room, but no information to how it can be used
• Internet black spots that comes and goes but it’s okay.
I would come again however my wife would not why, I’m non veg and it’s a great location with easy access to the beach and a lot to do nearby.
For my wife, well she is an vegetarian that don’t eat onion and garlic, so for her the restaurant doesn’t cater for vegan people and from the chef it’s a full stop that nothing can be done.
We had full packages and only had breakfast and dinner for me with takeaway from the high street restaurant for vegetarian options and wasn’t allowed to eat in the restaurant with the outside food.
David Green
Cannot recommend highly enough!
I would love to say everything is perfect but there are tiny things that could be tweaked to make it perfect, however it is by a distance the best 3 star we have stayed at.
The food is great and better than a lot of 4 star hotels, can't fault it. So much selection at all three meal times which should keep everyone happy.
The room could do with updating however given the resort is three star you really can't complain. The house keeping staff even seen it was my fiance's birthday and left a bottle of bubbly in the room which was a lovely gesture. Could not ask for a better view from the balcony.
The resort facilities are good, nice clean pool with lots of sun loungers (these could do with upgrading) lots of things to keep boredom at bay. The animations team are amazing in particular Mauricio who made us all feel so welcome and always made time to check how we are without forcing games on us.
Every member of staff at the resort is a credit to the company, everyone is so friendly. Keep up the amazing work!
Sheen Joseph
Great place for the price they ask.
Its beach holiday resort. looking for sight seeing is not an idea when booked in there as Lisbon is 2.30 hours away.
The resort has a vintage look and structurally appears old. But staff kept it very clean and tidy. All cleaning staff were very helpful ,though most of them don't know English. I would like to appreciate one staff member specifically who is in white uniform,I believe his name is ion. ( hair tied at the back). He was pleasant,funny, helpful and relieved our stress and apprehension after we had to deal with a front desk staff named Carla. She was extremely rude and unhelpful.
The pool has indoor and outdoor pool. Not many people seem to use outdoor pool,could be the weather.pools are kept clean and water seems warm and clean. Indoor pool is well used. Only thing I noticed is, there is no allocated family pool time. There is mixed group in the pools and in my opinion sometimes I felt it's not suitable for small kids to be with adult group.
Great choice of food on the menu. I normally don't eat fish ,but tried a few fish dishes there. We took all inclusive and the drinks were great and available most of the time.
All in all it's nice stay. We would certainly recommend it for the price.
Henry Klosok
Perfect apart from hard to sleep. Greet location right next to the beach and lovely rocky walks. Unbelievable sunsets if the weather is good. Great food (salads, fresh fish / meats, breads, fruits and desserts. Nice staff, great free sauna and stream room (not many guests knew about it). They have a pool table, ping pong (both free) and activities on every day. The old town is ok which is 30 minutes walk along the beach or some free shuttles from the hotel. It was €20 uber form the airport. Perfect stay apart from lack of sleeping. In our room the mattress was very hard and the corridor light is bright so we tried to close the bedroom wooden door but if you need to pee in the night the door is hard to open and very noisy. Thank you!
Joanne Bates
Still on holiday here, 4 weeks. Still won’t want to leave when time comes.
Ideal place for us, food is varied enough and most of it is delicious.
Awesome views and location is between both centres, easily walkable, but free shuttle bus to centre 3 times a day.
Choice for swimming is great, indoor or both large and small pools with a child’s splash pond, in addition to the sea. Which I found to be warmer, though it’s not stopped me swimming a good distance daily.
For slightly accessible needs, many lifts around to place to avoid the steps, with slopes on site where necessary.
All Staff whether reception, housekeeping, restaurant, bar and entertainment are professional and helpful.
Will hopefully return in the near future.