Finian Peter
Such a beautiful hotel and spa, staff were absolutely fantastic. They brought up some champagne and a cake for my birthday loved it, the spa facilities are top notch i would highly recommend. There is also parking available at 9 euros per day in the underground 24/7 parking lot.
Irina Potinga
It is the biggest hotel in Arrecife just 10 minutes distance from the airport and in the nearby from Castillo San Gabriel. We lived on the 14th floor, city view, and enjoyed quite a stunning view of Arrecife. The facilities were up to date and the stuff very welcoming and friendly. On our arrival, even we surpassed dinner they arranged some tasty snacks to be delivered to our room, all without extra price. We had even a nice surprise awaiting in the room on my birthday with champagne, a little cake and birthday card, which was very pleasant. The food in the restaurant was quite diverse and everyone could find something for his/her taste.
Caz
The reception area was lovely and the staff were very welcoming. We were excited to see our sea view suite but when we walked in we both said ‘is this it?’ I have stayed in 4 star hotels that are more fancy. I have to say though that the views are beautiful.
The breakfast was lovely and there was plenty of choice although if you wanted milk for your tea you had to go and find the cereal as there was no milk near the coffee machine.
On two occasions we had put the do not disturb sign on and the maid came in while we were sleeping which i found very embarrassing.
The pool bar was lovely but the wait for a drink was very long. The restaurant on the ground floor, Alarz, was also disappointing as the food I had, aged beef, was literally grilled beef put on a fancy plate with loads of salt sprinkled on top. No sauce, no garnish.
The location is right by a quiet beach which I loved but the choice of nearby restaurants was disappointing unless you want burgers and chips every night. I’m sure if you went further into the island there would be better restaurants.
Overall, it is a nice, clean average hotel but definitely not 5 stars in my opinion.
IF YOU ARE ENGLISH STAY AWAY THEY DO NOT LIKE YOU AND WILL TREAT YOU VERY DIFFERENTLY TO OTHER NATIONALITIES ESPECIALLY THE BLOND MAN ON RECEPTION!
Gabriele
From the second we walked through the door we were met with exceptionally kind treatment. The lady that checked us in had a great personality and was very helpful and she also offered me a glass of wine while we waited for the room.
The hotel itself is very clean and I am a perfectionist. We had a gorgeous room with a beautiful view!
The breakfast was totally delicious and we also took ourselves to the top floor bar for a drink where there was live music. Gracias! 🫶🏻☺️
BIDEMI OLATAYO
Great experience at the hotel. The views are stunning, the atmosphere is relaxed, and the service was excellent. The burger was incredible, and Christian made everything even better with his friendly and professional attitude. Would definitely come back!