Ana Jovanovic
My family just got back from our holiday (two adults and our two year old), although the hotel is very nice and first few days of our holiday was great, I had to give only 3 stars because of the main issue you can read in few other reviews - food poisoning. Luckily my baby didn’t get it, as well as my husband, but I was very, very ill. Almost fainted at the airport, I was so exhausted, I never experienced something like this before, I even ended up having to get an IV after landing back home. It’s such a shame I experienced this, because the food was really amazing, and the choices were great.
My other issue is with golf carts, we waited couple times for them to arrive, and they never came, plus one guy drives insanely fast, I had to grab my baby because we almost fell out, very stressful experience.
The beach is beautiful, there is always free sun beds, even with a lot of guests. I would only suggest maybe cleaning the seaweed since there’s so much of it in the water and on the beach, I’ve seen some public beaches being better kept.
The pools and slides are also very nice and my husband enjoyed all of them (not my thing), and the kids pool is also fun.
We stayed at one of the bungalows, and we are very satisfied, it’s always clean, we had always fresh bottled water, and our view was nice, we even had a cat visitor one night (we are cat lovers, so we were super happy about this). There were some ants coming in, but that’s not such a big deal, as the room balcony is on ground level, so it’s pretty normal.
Kateryna Hembarska
Lovely place for a family holiday. Great water park, food is good, hotel is clean and staff are very friendly. It is rates as 5 star hotel but i would say it needs a bit of TLC to hit tat 5 star, it looks a bit tires in places. If you are looking for luxury it is not the place but if you are looking for a place to go with family that has good selection of food, clean toilets and lots of them around, 8-9 slides, 2 big pools and a private beach than this is what you are looking for. Would definitely recommend, good value for money.
Staff is their biggest asset, they are always polite, very helpful and accommodating.
Larnie Ziwa
We came here with our two children who are 10 & 6, myself and my husband both in our thirties & 60 year old grandparents.
This is the first time we have stayed in this area of Turkey. The location of the hotel is very remote although not an awful journey from the airport. The airport is actually nice and much better than Antalya for example.
The main positives of our stay were:
. overall the rooms were basic but clean & cleaned daily with fresh towels
. the beach was lovely
. the kids water park was great for our ten year old . most of the staff were friendly apart from the guy working in the gift shop.
Now for the negatives:
. I think there is a food poisoning issue at this hotel, I have stayed in turkey before and have never had any issues but myself, my 60 yr old father & 6 year old all had a day of throwing up and feeling terrible. I could hear other people in the toilet being sick as well so don’t think it was just us.
. Because the hotel is huge things seem to be done quite slowly, for example if you ring reception and request a golf buggy to take your luggage it can take a while and we had to make a second call.
.The hotel is not frequented by many brits which for us was fine but then the food obviously reflects this. Although the food choice was vast I didn’t rate it.
.The alcohol quality wasn’t good, watered down beer etc. Again this could be due to many Muslims using the hotel who may not drink alcohol.
. There were a few power cuts during our stay and one occasion when the water would not go cold, again because the hotel is so huge these issues take time to sort out.
. Lots and lots of flies when you’re eating but again unfortunate for the hotel and they did try and prevent them.
. Although the hotel is advertised as ‘all inclusive’ free ice creams are only served from a box of two choices between 2pm - 4pm daily.
. The hotel is on a cliff so you have to go up many stairs and slopes to get anywhere.
. The staff use golf buggies to get around but many of them travel far too quickly and on many occasions on their phone whilst driving, a few times we had to grab our kids out the way of them. . The kids entertainment didn’t start until 9pm which I thought was quite late for little ones.
. Some of the rooms face where the entertainment is so it can be quite loud at night.
Overall the hotel is quite dated and in need of repair, tiles coming off the pool etc. Some small adjustments would make the rooms nicer, like coffee machines, robes and replacement of shower fittings (our shower tray was yellow from over use)
Overall we enjoyed our holiday but we wouldn’t come back here.
Marcin Mlynarczyk
Great service, staff friendly all around and helpful. The rooms could use some improvement. In our room A/C wasn't cooling and would stop working within 30 minutes, fridge was pointless since electricity wouldn't work if you left the room with your card in hand and if it was on - it was warm inside, shower in the bathroom needs refreshing. The food was great, especially the grilled section in the evening. Fantastic place to come to with children, but there is a separate section with a beach fir adults.
Olene Kykyova
We chose this hotel due to its reasonable price and convenient location. The food was at an average level, but the staff was always accommodating and tried their best to meet our requests. Throughout the day, there are various activities and bars offering drinks and snacks to satisfy your needs. The water park is also great, and we really enjoyed the sandy beach. Since we didn't come with high expectations, we were very satisfied with our holiday. We would like to thank the friendly staff for their excellent service and warm hospitality.
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