Olene Kykyova
We chose this hotel due to its reasonable price and convenient location. The food was at an average level, but the staff was always accommodating and tried their best to meet our requests. Throughout the day, there are various activities and bars offering drinks and snacks to satisfy your needs. The water park is also great, and we really enjoyed the sandy beach. Since we didn't come with high expectations, we were very satisfied with our holiday. We would like to thank the friendly staff for their excellent service and warm hospitality.
Marcin Mlynarczyk
Great service, staff friendly all around and helpful. The rooms could use some improvement. In our room A/C wasn't cooling and would stop working within 30 minutes, fridge was pointless since electricity wouldn't work if you left the room with your card in hand and if it was on - it was warm inside, shower in the bathroom needs refreshing. The food was great, especially the grilled section in the evening. Fantastic place to come to with children, but there is a separate section with a beach fir adults.
Илья Остроумов (Ostick)
I'm here with my family I loved everything about the hotel it has a beautiful view. Good for relaxing and having fun, my children also loved it. Thanks to the guest relations Mr.Cagri for helping us all the time. He's a very good guy.
Grzegorz Trojak
Here is my review of this hotel.
I have been here for 1 week with family 2 Adults + 3 kids last week.
First of all about the hotel:
Hotel is more less divided into 2 zones - there is main hotel and bungalow area that is around 200-300 meters away from hotel itself (as visible on website and photos).
If you are going with bigger family, you will probably end up in bungalow area as this is more family oriented - rooms have 2 bedrooms with bigger amount of beds etc., but you can still have sea view if needed.
Now the tricky part, restaurant is in main hotel, main bar is in main hotel, pools, aqua park, beach and beach bars are located near the main hotel, so you will need to walk like ~5min (or use melex, but sometimes you need to wait like 5 min for it) to get there. It is far easier and more enjoyable if you are located in main hotel.
Especially if you want to enjoy the view from you balcony by night and you need to bring glasses / plastic cups from bars to your bungalow. This is like 5min walk there and 5 min back (with glasses) and of course you cannot do this with melex as you will spil all drinks ;)
Hopefully in the future they could add a bungalow bar or something that would make the situation better...
Please note that there are also bungalows that are on the hill and even further from the main hotel (my was on the closer distance to main hotel).
Quality of the rooms was acceptable, you could see some potential improvements, but there was nothing that would make us not wanting to live in that room for 1 week.
Only issue was that walls between the bungalow rooms are a bit on the thin side, so if you would have a loud neighbor then they could wake you up (like I had one day when Guys from other room returned at 3AM).
I recommend taking second card right away at the desk. This will allow you to leave the A/C working while you eat / go for a quick swim.
Food was somewhere in the upper-middle scale to be honest.
Very good stews from chicken, beef (fresh vegetables etc.).
Very good salad plates with olives, cheeses.
But
For example: quality of scrambled eggs was on the lower end.
There was excellent pizza in the beach bar everyday from 12-16. We have enjoyed it a lot (sometimes even skipping lunch for it).
Beer was good, white wine was good, whisky, gin etc were also kind of good as for all-inclusive hotel.
I must say that the service Team and animation Team was excellent and the people that work there are the brightest light in this hotel. Always willing to help, polite, active. I can't say anything bad about them!
There was always something to do with kids there, water park is enough to keep them busy for couple of hours.
Swimming pools were clean and not overloaded.
Even the youngest kids have a 40cm swimming pool with pirate ship that was very nice.
Beach by the sea had enough space for all people that wanted to use it.
Similar with pools space - when we were there there were no "towel races" and even at 11.30 we were able to find at least some spaces over the pool area.
Overall for both me and my wife the hotel is 3.5 - 4 out of 5.
There are couple of improvements to be made, but we had a great time there.
My Kids commented: "last year (Bulgaria) the food was better, but we had far better vacations this time".
Hope this review will help you and the hotel to improve as the people working there are really worth it.
Regards,
Grzegorz
Jeff Macklin
Supposed to be 5 Star, but it is far from it! The food is a buffet for breakfast and dinner. There really was a very limited choice at breakfast - fine if you want salad for both meals. The service in the bar was extremely poor and very expensive. A small beer was €7 and the house wine could be used for cooking but nothing else. Also expensive. A lot of the rooms had very dim lights - difficult for the elderly to see. Walking back to the rooms the public lighting was not working and therefore very dangerous. Would not recommend,
My Booking
