Tom Howkins
Unfortunately over half our group of 41 contracted a virus during our stay. Another group of 30 also were sick. I believe other hotel guests were also sick. I felt unwell after visiting the spa.
The hotel management offered Doctors and tests (results not yet available) they also offered room service for those unwell. I waited 45 minutes and 1 hour for food to arrive in the room.
Otherwise the food was good, the staff and service was friendly and polite. Hotel has a great location and a great spa.
The lifts are oddly configured and often had long waits at busy times.
Iva Jankova
My friend and stayed in this hotel during the bank holidays for 3 nights.
First I would like to start off by saying that the reception staff were amazing and were always around to help if we needed anything.This goes to the beverage team as well especially Alfredo who was so amazing and sweet.
The buffet food was also amazing !
Regarding the hotel itself we don’t believe that this is a 4 star hotel for a couple of reasons;
1.There is no coffee station in the room where people can have a couple of warm drinks in their room which most hotels do even with less starts
2.The Beverage team do not have the best English so it took us a while to explain to them what we needed for a drink .
The one main limitation of this holiday is the area portrayed with the private bar and the chairs and sofas outside on their website which apparently does not exist as of now,
We were checking out yesterday and upon check out a lovely receptionist advised us that this area was still in progress which I thought was unfair even though it’s not the staffs fault .Please note that people would book this hotel mainly because of this area as it’s gorgeously portrayed on their website but then they come to the hotel and it’s not actually there.
Unfortunately we didn’t leave as happy as we thought we would because we paid a lot of money for a 3 day holiday, probably around £700.00 with the flights and only breakfast included in the hotel .
I believe that area should not be on the website as it’s wrong that it’s still in progress which is what people would not know when they book the hotel 🙂
Phoebe Goold
Lovely week stay at the Diamante Beach Hotel. Very clean and tidy. Rooms felt a little dated.
It is in a great location, very close to the beach and shops. Enjoyed the local land train tour for just €5 each to see further around Calpe.
Staff were all so lovely and catered to all our needs.
Food was fab although it needed to be slightly warmer and would have been nice to have a wider variety of vegetables at dinner time.
It is a shame that the spa wasn’t included in our stay as that played a big factor in us choosing this hotel. It wasn’t until I went back to the website and scrolled quite far down and even had to press “more info” that it said about the spa being an extra cost.
Special thank you to Kim in the restaurant for always being happy and smiley and also to Alfredo in the bar / cafeteria for being friendly, remembering our drinks order and allowing my Nan to try something new
Anita Craig
Singing convention here (Biba)Apr 2025.
Didn't stay in rooms but told they were lovely.
Bar and reception service was exceptional. On the bar Mario was super-efficient with a friendly smile, can-do attitude and really quick. An asset to the hotel with his wonderful English manner.
On reception, Anderson and the team really helpful
Miranda Esteve
We spent the night of December 31st here and had a fantastic time with our small kids, it’s a in a great area, close to the beach and the rest of Calpe. I was very surprised that they had a beautiful gala dinner that night with a live concert, kids allowed! And everyone looked like they were having fun. We are for sure booking for next year or the next time we visit. Calpe is definetely a place to visit with family and friends. There’s lots of see and this hotel had great service, a beautiful spa for adults, unfortunately no indoor pool for kids during winter BUT they had an outdoor pool (for summer) so we’ll have to come back then! I loved our room, overlooked the water, we had a large balcony, honestly, I couldn’t complain about anything - it was perfect.
OH! Breakfast buffet was included - that was a fantastic added bonus!!