Ava D
We’ve stayed at a lot of hotels and this one was unfortunately the worst. There were a couple pros such as a 24 hour small market in the lobby of the hotel and the women staff at the front desk were very nice and accommodating. Besides that, not good at all. The place is extremely dirty. There are stains all over the couch and beds, there was a bug infestation and we found mounds of ants in the kitchen/living area. Housekeeping came twice over our 5 day stay and it was nice that they provided fresh towels, but nothing was straightened up or cleaned otherwise. Also note that they don’t provide irons in the rooms. You have to go to the lobby and pick one up (they also don’t have ironing boards) and immediately return the iron upon use. Additionally, the male staff are EXTREMELY RUDE so I’m not sure why they are working in hospitality. I saw another review about their attitude and can confirm it’s true. I don’t like to leave bad reviews and usually don’t but these are things I wish I knew before I booked this place.
Veronika Lenger
Absolutely NOT suitable for families, strollers, or elderly guests – avoid at all costs!
We just arrived and were completely shocked. This hotel is absolutely not equipped for families with children or anyone with mobility needs.
First of all, the entrance is a steep hill – dangerously steep – and there are no bottom rails or supports. If you’re alone with a stroller, you risk slipping and falling. It’s extremely unsafe.
Then there are stairs everywhere. Stairs above the reception. Stairs to reach the rooms. Stairs to access the dining area for breakfast and dinner. And guess what? No elevators. Not a single one. Carrying a stroller up and down repeatedly is exhausting and unsafe.
To make matters worse, we asked the night before for breakfast-to-go packages, as we were leaving early and couldn’t attend breakfast. We were traveling with two small children, and despite confirming this at reception, nothing was prepared for us in the morning. Not even a simple snack or sandwich.
The hotel is also in desperate need of renovation. The facilities are old, worn out, and poorly maintained.
In short, this is a disaster. Do NOT come here if you have kids, a stroller, if you’re elderly, or if you have any physical limitations. The lack of basic accessibility, organization, and service is unacceptable.
Never again.
Jack Gemmell
Wow great holiday with some funny moments.
Special mention to Letizia at reception she was funny and good.
However the chopped ref who organised the volleyball tried to wake me up to help him put a rope away. It was funny though so no hard feelings.
Pool is decent.
Food is meh.
Great location.
Thanks
Sura Jindi
I had a wonderful stay! The entire staff was incredibly friendly, attentive, and always willing to help. From the moment I arrived, I felt truly welcome. The hotel was spotless, well-maintained, and beautifully decorated. Everything was well-organized, which made it easy to relax and enjoy the stay. The shows were absolutely amazing – a real highlight of the trip! A special thanks to Oscar, who put a smile on everyone’s face every single time. I would definitely come back – highly recommended!
Lisa Preston
Was given someone else's room key card on arrival kitchen in my apartment was swarming with ants.
Kids entertainment?what entertainment?
Food was absolutly awful tastless rank.
Room was never cleaned when supposed to have been and worst but not least I had some sort of rock/stone in my food and have come home with my kids with severe diarrhea,what an absolute waste of money.