דויד שאול
very good hotel. you should rent a car. it's far from the Airport and the capital. in the evening there is nothing near the Hotel.a good place if you want to make trips in the Island. the view to the sea is wonderful
Ioannis Gartzios
Best vacations we have had in Greece, perfect hotel,super clean with the best views!!
I can't find the words to describe how polite, helpful and professional the stuff is on this hotel!!! Amazing!!!!
Liam Inkson
We stayed here last week and were absolutely blown away by the hotel. It was a little quiet as it was early in the season so we didn't see it functioning at full capacity, but nevertheless we had an amazing time.
The location is roughly an hours drive from the airport, we rented a car and the drive there was beautiful and picturesque, going through the mountains with lots of views of the small villages along the say.
On arrival, we were taken to our room and we were able to park our car directly outside, a bit of a bonus! The man who took us down couldn't do enough for us, helping unload our bags and showing us how everything works.
The rooms looked a little dated on some of the reviews, but ours seemed to have been recently decorated. It was modern, with a really good aircon system and a good shower. We stayed in a room with a sea view and it was spacious and the beds we comfortable with plenty of pillows.
Rooms were cleaned and left immaculate every day. They came round fairly early at around 10-11am meaning we never came back to a messy room.
The staff are incredibly friendly and polite, everyone greeted us with a smile and nothing was too much trouble. Staff would bring drinks over to your table so you don't have to go up to the bar, and if you did they would tell you to sit down so they could bring them over to you. They were constantly cleaning, tidying and taking glasses away throughout the day and evening. The reception staff were happy to assist with booking taxis and advising on nearby trips.
The waiters in the restaurant area were fantastic. They would seat you and take your drinks order the moment you arrive, pour your drinks for you and clear away empty plates very attentively. The food was fantastic and definitely a level above a standard "all inclusive buffet style". Each night had a different theme with plenty of choice. Everything was fresh, hot and tasty.
We also used the al a carte meze restaurant upstairs and the service was just as good as in the main restaurant. The waiter we had was very knowledgeable about the area, telling us the history of the hotel and the region. I personally loved the food, but if you are a bit of a fussy eater I would stick to the downstairs restaurant. If you like Mediterranean cuisine and seafood, you'll definitely have a great evening in here, but I know this will not be to everyone's taste.
As it was quiet, there wasn't much in the way of entertainment which was understandable. The last 2 nights the animation lead, Lenny, came and was fully of energy making everyone feel relaxed, welcome and helped everyone have a great time. He helped create a really fun but relaxing atmosphere around the hotel throughout the day and evening.
The setting of this hotel is absolutely spectacular. The views from the pool, restaurant and our room were just breath taking and with a short 5 minute taxi/bus ride into Skala town, I don't think you'll find a hotel in a better location in the world. Skala had the perfect balance of busy, without being rowdy. There are plenty of great restaurants and bars and you are really spoiled for choice.
I just want to reiterate how great the staff are here, they are a real credit to the hotel, so friendly and attentive and contributed to us having an amazing stay in Kefalonia, the owner must be very proud having such a great team looking after his guests.
We will 100% be back!
Grant G
***Double charged for environmental fee. Beware if booking 3rd party and take screenshots of fine print. Photo added showing 3xnights environmental fee of €45 and then charged again another €45 at property.
Room was ok with a nice big balcony, but it wasn’t the room we purchased (superior double sea view) - which was to have the nicer bathroom with a tub. Ours was side view with no tub, and smelled of heavy must that was covered up with heavy men’s cologne smell.
Water was cold in shower 9/10 times, didn’t even attempt to warm up.
We got half board with our package by chance, which was a nice perk but we only used twice total once for dinner and next just for some desserts and wine as the food was not good in our opinion considering how incredible Greek food on this island is, it felt like waste of holiday to eat meals here despite it being included and a nice view.
Recommend just having wine there, dinner service was nice and friendly though when we were there.
The “entertainment” ended early every night we were there, probably because the crowd was pretty lame duck but still best to at least just set up speakers and play music so those who want to stay up and chat can do so instead of forced to go to bed at 2240 on holiday as this hotel is out of the way and not walking distance to anything else.
Entertainment was also at main pool yelling during day, maybe geared towards kids and getting them to play games? Kept us (couple in 30s) away though. We used our car constantly as we didn’t feel the hotel catered to us whatsoever, and would highly recommend having one if staying in this area.
Maybe 3.5 star? Perhaps just my room, but pay €15/night fee for 5* makes me feel the need to point out it isn’t in the realm of 5* status.
Cant recommend, won’t return
Dawn Webster
Just leaving here after a lovely, relaxing 14 night stay. The views from just about everywhere in the hotel are breathtaking so I can forgive a few areas of the hotel that need a little tlc. We had a nice bungalow style room with a large patio area and wonderful view of the sea. There's a fabulous huge pool, there's no beach as the hotel is built into the rocks, but has a handy jetty area to gain access to the sea and we saw a beautiful turtle while snorkelling around the cove which made our holiday! Due to the location there are a lot of steps and steep hills to climb to get up and down to the pool and the sea but a man in a golf cart is available for those unable to manage.
We got great service especially from Penny at the pool bar, the staff at the pool restaurant (their special pizza is very tasty), George at the main restaurant and Lenny and Peter, the entertainment guys, are great fun - no pressure to join in but if you do they make sure you enjoy yourself.
The food was adequate and we could always find something tasty and the salad bar is always well stocked.
We walked into Skala a few times and the Captain's Bar was a favourite. The walk takes about 45 minutes and it's a lovely costal downhill walk on the way there, however it's quite a steep hill on the way back! Taxis cost 8 euro either way and the hotel provide a small shuttle bus but it doesn't run in the evening which they should change. We also hired a car for a few days and visited Sami, the caves, Argastoli, Lassi and some lovely beaches.
Kefalonia is a beautiful island and we thoroughly enjoyed our holiday!