Simon Thompson
We have stayed at the Terralta several times. The staff are friendly and entertainment after 5 is good for families with children. Accomodation fine. Cleaner only been in once since Saturday and staying another 3 days. The hill is steep. Cardiac hill. Not suitable for people with difficulties getting about. Mini bus every hour or taxis available. My main issue is the pool area only opens at 10 and closes at 6. Life guard tells you,you can't go in. I'm on holiday and like to please myself but feel they could change the 🏡 hours maybe 9am -7pm. Overhaul we always enjoy our time here.
ericwhel
Hiya, we travelled with my mum and my two daughters who are 12 and nine years old. My mum has some mobility issues.
Generally, I would say that the apartments are good value and suitable for families, nothing too special your usual Spanish hotels for family summer holidays.
Generally, the place is very clean and we had no issues the kids had a great time and they enjoyed afternoon pool activities.
It’s a short taxi journey to the old town or a 15 minute walk, but as my mum had mobility issues, the hotel is situated up heart attack hill.
We found a staff extremely helpful and friendly, my only negative is that the rooms could be service more regularly, fresh towels more often.
I would return again and recommended to other families , when we were there, there was no gangs of young people. Nice age groups.
Thanks
James Skiffington
Second time staying here, the rooms are a good size with air conditioning, our towels were changed regularly regardless of condition, staff were always pleasant, friendly and helpful. Sunbeds always available, poolside and common areas very clean and well maintained. The location is on the outskirts of Benidorm a 15 minute walk from the old town, advantageous if you want to avoid the biz, the down side is it's up a hill, no problem if your young and fit but for old folks could find it a bit much, however would not hesitate to stay again.
sandie's journeys
We have just come back from staying here and it was beautiful. The staff are polite and friendly and helpful. The hotel is clean and smells so nice. The food was good and varied every night. Entertainment was good as well. Plenty of seating around the pool and the adult only indoor pool was lovely as well.
There is a market on a Wednesday that is easy to walk to. It’s just behind the hotel really.
A taxi ride into new town cost under €8 and the beach isn’t far away.
michael jacobs
Me and my family love going to terallta apartments. All the staff are so polite and happy to help you with anything they can. It's such a pleasure to go back year after year and see the same staff. They do a absolutely brilliant job.
I've gave 2* to the rooms because we think it's definitely time to spend some of the earnings on all the apartments. We've been going there for over 10 years. Even though they have had a coat of paint. Everything is more or less the same. Cups, plates, all the kitchen utensils. All them kitchen cupboards and worktops needs ripping out and new units fitted. They look rotten now with water damage over the years. The cleaners do such a brilliant job. They make your apartment smell nice and clean. But it would be a big help to them too. If management would spend some money renewing equipment.
But to all the staff from reception, restaurant and bar to maintenance men and cleaners THANK YOU VERY MUCH. FOR MAKING MY FAMILYS HOLIDAY A MUCH BETTER EXPERIENCE. SEE YOU ALL NEXT YEAR...