Brynjar Jónsson
I didnt come here with any expectations and was very pleased with the rooms and pool area. Amazing staff. Very hard working maids. I love the location, am staying here with my girlfreind and step son and inlaws. We are all very pleased and will come here again. 👌
Sharon Richardson
We come to tenerife every year for the sunshine and warm hospitality fortunately for us it's the first time in this hotel as we're not sure we'd be so enthusiastic about coming.
Positives - big rooms for 2 people. Kitchenette. Sunbeds aren't unlocked until 10am so stops the towel warriors. Nice walk into town. Good friendly bars and restaurants all around.
Negatives - rooms to small for 4 people despite the bed settee. You have to pay 3 euro per day for the cushioned mat to go on the sunbed frame. You have to pay 2 euro per day for an umbrella by the pool. You have to pay 20 euro for a weeks wifi!
There are no pool towels. There is only basic toiletries for 2 nights (we were told this). We stayed 8 nights and didn't have maid service for 3 nights (we were told no clean towels etc for 2 nights).
Bathroom looks older than my youngest child, he's 25. Shower over the bath and a shower curtain which needs a good wash (photo attached).
Whoever is managing the staff should work out why they are so unhappy, from cleaning staff, restaurant, pool, reception there is a struggle for a cheery welcome.
I understand some rooms have been refurbished so pot luck which you get however a warm welcome costs nothing and charging for WiFi is again dated.
Suzanne Dotchin
We've been to Tenerife many times but never to this hotel. After reading some of the reviews, I was apprehensive. As soon as we arrived at the hotel, my apprehension disappeared. Great location, clean rooms, the staff were very helpful. We were self-catering, so I can't comment on the restaurant.
There's plenty of bars and restaurants nearby, and you're spoilt for choice.
We stayed in room.306, the beds were comfortable, and the room was adequate for our stay. The rooms aren't cleaned on a Wednesday or Thursday, but the bins are emptied daily.
The pool area is cleaned every morning, and it is entertaining watching people congregate waiting for the beds to be unchained at 10.00am. There really isn't any need as there's enough beds for everyone.
Check out is midday, but there are shower and luggage rooms you can use.
We'd certainly visit Aguamar again. Thank you for a pleasant stay 😎
Gareth Kingdon
rooms are basic but clean cleaners and staff are exellent hotel is spotless dissapointing bar cloed at about 10 45 pm evey night with no entertainment local bars outside average lager price 2.50 euros with sports tv and bingo english chip shop outside hotel kiddies pool and medium pool in hotel no shortage of beds but a charge for cushions and parasol if needed breakfast o k but the cook needs lessons in how to fry an egg shrivelled up on the out side evening meals were very dissapointing thanfully plenty of local restaurants nearby at affordable prices eg cod chips and mushy peas for around 12 euros
jason vines
If your holidaying with children then this hotel is great , but for couples who want a quiet relaxing time around the pool then NO this hotel is not for you ,,
The rooms are a good size and the bathroom we had was larger than ours in the UK .
The downside to staying here is it's far to noisy around the pool with all the kids and they charge you for a parasol to go with your sunbed which is a joke after all the money you pay to get out here !!!