Paul MacBlain
All staff so courteous and polite,could not do enough for the guests.location fantastic, early morning birdsong wakes you.Food was so fresh and plentiful. Free boat ride to local beaches to explore.Only €7 taxi to nearest town Tavira.Local area about 10 minute walk and your on the boardwalk with multiple bars,restaurants and grocery stores.We ate at 4 restaurants and visited 5 bars,prices are acceptable and food good especially the seafood.Roof bar and pool are great with a fantastic view of the area.We had a couple of swims in the beautiful pool and our room gave us a great view of the pool and river.I decided to treat my wife to an in-house massage which she said was incredible. We have never holidayed in the same place twice but would love to visit Cabanas Nature again next year.Wonderful time had by all
Georgia Greenfield
I would give AP Cabanas hotel 5* but unfortunately our room flooded whilst we were staying there. We stayed June 2024 and found the staff to be great. Food was lovely and the hotel itself was nice.
One of the members of staff noticed the leak from outside our room and it had gone through the floor and out into the main reception area 😱 they made us back our stuff up and move to a different room and kindly gave us a bottle of something and a fruit platter to say sorry.
The local cabanas beach is beautiful and the eco boats were a fun ride!
Rooftop pool is lovely and the bar as well
Sanaz Nik
To write this review, I needed to think a lot. I had to be fair and honest, as well as consider my feelings and experience. So I decided to provide enough details that the reader decides by him/herself.
Hotel is close to the river. You can have a room with the view of river or view of the hotel garden and pool. It has two main buildings. In the building that reception is there, you can find a bar and a restaurant that you need reservation for it. This building probably is very noisy at night, considering live music and drunk guests that make a lot of noise. It hard to expect having a romantic or calm dinner in this building's restaurant. There is no any separation between bar with restaurant. If you like a place full of movement, probably this building could be interesting for you. The second building is much more quiet. In this one, you can find gym and restaurant that provides buffet meals.
Breakfast is served in this building. Breakfast has good quality and variety. Probably, it could improve in the sweets and deserts. In the pick seasons, if you wish to have a calm Breakfast, it's better to be on breakfast before 8 am. Around 9 am you will face a crowded place.
Now about rooms. I had a 20 sqr M. Room with a balcony and view of the river. Nice view and calm room. However considering the room dimentions which was around 3*6.5 m , it felt a bit smaller than the real measures.
The room was connected to another room. Which is good for families. In my case, the connection door had to be closed. That's why I tried the door, and it was open, and I could also open the other room's door, which already had a guest. This was the first thing that I had to call reception for it. Safety and Privacy! They corrected this issue after 30 minutes.
Bed was comfortable and clean. Room included TV, chair, refrigerator, safe, coffee bar. Bathroom did not have bidet. Some shampoo were provided. However, there were no other amenities.
Unfortunately, the toilet was not clean and even one of the towels was not changed. After 3 times calling the reception, and one hour waiting, finally a nice lady came to the room and cleaned bathroom. I would like to thank her. She confirmed that the toilet was not clean and the complain was a correct one. This issue caused a lot of bad feelings that night , and I decided to give 1 star to this hotel. However, the day after, the management of the hotel called and apologized for what happened and offered us a dinner as well as a bottle of wine and a dish of fruits.
On the dinner, they received us personally and apologized again for the inconvenience.
I neee to thank them for recognising the issues and their customers respect. This hotel was totally full during my staying and I am sure they have always enough customers that having one upset guest does not hurt their business. However, they did their best to make sure, not even this customer would leave the place with a bad experience. This I call it A Good Management. In any business, we can have issues that could happen because of many reasons, which is important to find the root of those issues. But it is also very important to manage and control the issue in a way that do not cause a big harm. I need to congrate this hotels management for their professional reaction and customer management. That's why I changed my score from very weak to a very good.
I probably could give excellent to this hotel if i see improvement in: 1) room cleaness; 2) noisy bar which impact the environment of the restaurant, 3) the closing time of the kitchen, which is a bit early (10 pm), and 4) better training of breakfast restaurant's staff (please make sure that they do not clean breakfast tables with the same cloth that they clean the sits).
Final note, hote has parking. It's accessable for people on the wheelchair. I am not sure if they have a room for the people with extra needs in this aspects. The pool area is nice and comfortable. It's children friendly. Hotel provides transport to the airport.
Gary Reid
The hotel wasn't fully open. Therefore, the bar area was cramped, and there weren't many seats to be had inside, and as the weather wasn't great this was an issue.
The restaurant was also pretty cramped and the food wasn't great! In fact I had food poisoning whilst we were there!
My wife also had her earbuds stolen from the room, and the receptionist was very dismissive and suggested we were lying.
All in all not great and will not recommend.
Thu Nga N
We have enjoyed our stay here.
They gave every woman a flower the next morning after our arrival.
The room is clean and well presented.
The staff is friendly, polite and helpful.
On my husband's birthday, he got a bottle of champagne, a chocolate cake and a note with beautiful wishes, that were a nice surprise to us, when we returned to the hotel late at night from a trip.
Drinks were well made. I paid for some that are not free included on the menu.
The Grill bar and Rio restaurant serve tasty food as well. Plenty of snaks, fruits, drinks during the day by the pool.
A good pianist played live at breakfast on 2 days of our stay. There was live music on one evening: a singer and a guitarist performed about 3-4 hours
The central restaurant is in a good location that you can have a romantic dinner in the sunset.
Good place for appropriate price.
My Booking
