Annie G
We had a wonderful stay at the Andaz. Firstly, the food is incredible. We stayed half board and you can choose whether you have lunch or dinner, which is really handy. You also get unlimited soft drinks free with meals. Every meal time there was so much on offer and all so fresh and cooked to a high standard. The service was also brilliant; the staff go above and beyond to ensure you have a good stay. The rooftop pool is really chilled with nice vibes and lastly the location is great with the palm on your doorstep and a short taxi ride to Downtown.
Brimstone Stays
What an incredible hotel! My wife, our four-month-old baby, and I stayed at the Andaz Hyatt at The Palm in Dubai, and from the moment we arrived, we were greeted with smiles, exceptional courtesy, and fantastic food. The staff were nothing short of 10/10—they were incredibly nice, polite, and attentive.
The hotel itself was exceptionally clean and well-organized; nothing was too much trouble for them. Now, let's talk about the food. The dining experience at this hotel is truly on another level. The Arabian mixed grill is outstanding, offering a delicious variety of choices, and the drinks were simply amazing.
We absolutely loved our stay and are already looking forward to revisiting in the near future. Thank you all so much for your wonderful hospitality—please keep up the great work!
Elena Inyutina
I had a wonderful experience at Andaz, and a big part of that was thanks to Mustafa at the reception. He was incredibly attentive, friendly, and always ready to help with anything I needed. From the moment I arrived, he made me feel welcome and well taken care of. Mustafa went out of his way to assist me several times during my stay, and I truly appreciated his kindness and professionalism. Exceptional service like his makes all the difference – thank you, Mustafa!
Niroo Sudha
Currently at Andaz and loving the stay. We are a family with 2 kids and the hospitality has been brilliant. We were given a lovely room with all the kitchen amenities, this has really helped us so that we can wash and dry the clothes. Hafeez was really lovely to welcome us and offered sweats to welcome us and was very warm and welcoming. The restaurant staff are really lovely. Special mention to Priya restaurant staff, Bilal who was serving at the chaat corner, Sajith the chef who was very friendly and ensured our stay has been comfortable and the Chef from UK sorry didn’t catch the name. Overall most at the restaurant were really nice and looked out for everyone. The room cleaning has been excellent as it’s kept spotless. The guys at the entrance always with a smile.
The food has been flavourful. Less variety but there is always something we could find to eat. They are more into quality than quantity.
The only negative if I have to pick something is that the pool is a bit far from our room and we have to go through the restaurant which isn’t ideal. It would be good to get an entrance to the rooms in the hotel through the outside. Overall would surely recommend.
Marcela Alarcon
An exceptional stay at the Andaz Dubai! The service was impeccable, and our suite was absolutely fantastic. Special thanks to the entire team, and particularly to Ramadan Nasr who was incredibly helpful with a bag I forgot in the room. We are already looking forward to returning!"
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