Milana K
Quite decent hotel, but clean and staff is welcoming. Need some renovations( bath and hand shower in room 442 in poor condition), but no complaints, cause we got a room with a spectacular view. Breakfast variety is repetitive, but lunch and dinner is not bad, but need some improvement- sometimes bland, sometimes too spicy, almost no seafood. At least, it would be great to add some fresh made orange juice.
Location is great, bus stop is 5 minutes from hotel, so you change beach location or travel to Protaras area, Cape Greco, Ayia Napa every day. The hotel has its own waterpark.
To be frank- it’s shabby, but affordable place that met our expectations.
anna presents
We had an amazing stay at this hotel! The rooms were always spotless thanks to the excellent cleaning service. The lifeguards were not only attentive but also fun and friendly, which made us feel safe and relaxed by the pool. The food was absolutely delicious – we enjoyed every meal.
The animation team did a fantastic job keeping everyone entertained, and our kids were especially happy with all the activities. The aqua aerobics sessions were so much fun and a great way to stay active during the holiday.
Overall, this hotel exceeded our expectations – we would definitely love to come back!
Islam Maria
complete nightmare. The whole hotel is extremely dirty and poorly maintained: from the rooms and hallways to the elevators. The lift almost never worked, and we were staying on the 4th floor with a baby, so we had to carry the stroller and all our luggage up the stairs from the 3rd floor every time.
When we finally got to our room, the key cards almost never worked. We constantly had to go back to reception and waste another 10 minutes to fix the issue. The heating didn’t work, the fridge wasn’t cooling, and the mattresses were terrible old, worn out, and full of broken springs.
We requested a baby cot and received something so dirty and uncomfortable that we couldn’t even use it. To make things worse, our baby developed a rash on the last day we still don’t know exactly why, but it was very worrying.
Overall, it was one of the worst hotel experiences we’ve ever had. I absolutely do not recommend staying here
Edyta C
On our first night, my entire family spent the evening in a rooms by the view to a bar that remained open until 3 am, emitting loud music. We were requested to exchange rooms, and being assigned a room next to a laundry facility.
Upon arrival, we were informed that we would receive soft drinks and water. However, there was no food in the refrigerator, and there was no tea or coffee selection available. The towels were folded back on the bed every day ( unless you ask ) , and the toilet and bath were visibly dirty . it was evident that there were numerous handprints and dirty tiles.
Some of the staff members were unable to speak English at all.
10% off staff was helpful or nice
It is challenging to identify any positive aspects of this hotel…
Do not go !
GABRIELLA SOUID
The worst hotel experience of my life – avoid at all costs!
This place was absolutely disgusting. The room was dirty from top to bottom: filthy sheets with stains and hair, dirty pillows, a gross quilt, a dirty balcony, even the kettle was filthy. To make things worse, there were cockroaches crawling around. It honestly felt like no one had cleaned the room in months.
When I went to complain, Theodor at the reception showed horrible behavior. Instead of helping, he basically taught me how to “sleep in the dirty sheets” because he was alone at reception and told me to wait until tomorrow to speak with the manager. Completely unacceptable and unprofessional.
This hotel is a nightmare. Dirty rooms, disgusting facilities, rude staff. Do yourself a favor and never book here.