Tamara Jakabová
We went here for an 8-day stay in August and when we saw the reviews before going we got nervous if it was the right choice but I'm glad we didn't change it. Yes,the hotel needs renovation and probably more cleaning but everything apart from that was very good. Most of the stuff were very helpful and kind, never experienced such kind staff before. The pools and slides were also very good,nothing wrong there. The food deserves 5 stars on its own it was brilliant and tasted very good. Absolutely loved our stay!
Anton Balakirev
I stayed at Anastasia Beach Hotel with my family and a 1.5-year-old child from September 25, 2024, to September 28, 2024, and unfortunately, the experience was extremely disappointing. Our room (reservation 460591379) had cockroaches, and to make matters worse, the staff refused to resolve the issue, suggesting the use of chemicals in the room where a small child was staying. This is simply unacceptable!
Furthermore, when I requested a refund, it was denied.
The hotel itself is in desperate need of renovation – the furniture and interior are visibly worn out. The elevators are very slow, and we had to wait a long time each time. The food is mediocre – the selection is limited, and the quality is not impressive. The water park, which could have been a highlight, turned out to be paid, which was a huge disappointment.
The hotel is poorly located in relation to the beaches, making it difficult to reach them. Every night, there was noise from garbage trucks unloading right outside the windows, which made it hard to rest. The soundproofing in the rooms is very weak, so you can clearly hear everything happening outside or in neighboring rooms.
Given all these factors, I do not recommend Anastasia Beach Hotel, especially for family vacations with children.
Maks Grzonka
After arriving at the hotel at 3 am we thought that the next 12 hours before we could check in are going to be brutal. Instead we were greeted by an extremely pleasant man that made sure to ask housekeeping to prepare our rooms as fast as it was possible. Our rooms were ready 4 hours before planned check in time allowing us to rest after travelling for a whole night. We even got to enjoy some breakfast for free, even though theoretically we haven’t checked in yet.
Nice and clean rooms, super friendly staff. Don’t have any complaints
Amotz Koskas
We escaped this hotel the day we arrived!
Lowest maintenance I ever saw and a potential public health hazard for having mold and horrible smell.
Let the images and video help
You to decide if you want to take your next vacation here.
Chris Hein
I really enjoyed my stay! It wasn’t perfect hence the four stars but overall it was nice, the staff really try to make you happy, receptionists always helpful, food was decent, especially for the price we paid! I cannot complain, the only thing is that the rooms need some attention eg the bed we had was terrible (they changed the mattress) , massive colourful thick curtains very unnecessary This is a very honest and fair review
My Booking
