Abdullah Abu Hakmeh
We had an amazing two-night family stay and thoroughly enjoyed our experience. The hotel is very family-friendly and offers a great environment for children.
We visited during a very busy period over the Eid holiday, yet the team remained professional, organized, and attentive throughout our stay, which was highly appreciated.
There are, however, two areas where I believe improvements could be made:
1. The hotel would benefit from some renovation and modernization. While the property is well maintained, it feels somewhat dated for a five-star hotel.
2. The dining experience could be enhanced. The main breakfast restaurant was excellent, with a great selection and quality of food. However, one of the other restaurants did not meet the same standard. The prices were relatively high compared to the quality of the food and overall experience. It may be worthwhile to review the current restaurant offerings and consider upgrading the dining concepts to better align with the hotel’s five-star positioning.
Overall, we had a wonderful stay and would happily return in the future.
Asma Albastaki
Here’s a polished rephrased version with a little more detail:
We visited Mekong Restaurant for dinner, and it was one of the best Asian dining experiences we’ve had here. The food was exceptional, with authentic flavors and beautifully presented dishes. A special mention to Soe Nay, who was amazing and incredibly helpful throughout the evening. He took the time to understand our preferences and recommended some excellent options, all of which turned out to be fantastic choices. His friendly service made our dining experience even more enjoyable. Highly recommended!
Piotr Bujacz
A fantastic getaway at Anantara The Palm Dubai Resort. Staying in a room with direct pool access is a must—it adds a whole new level of luxury to the trip. We were also very impressed by the culinary offerings; the food was consistently excellent. Most importantly, I want to praise the service. The team is world-class, attentive, and always greeted us with a smile. It’s the people here who make the stay so memorab
Ulku Salci Zaveri
Anantara The Palm Dubai Resort
“As someone with very high standards who has stayed at many hotels over the years, I can honestly say this has been one of the most enjoyable and stress-free experiences we’ve had in Dubai. Usually, we always encounter at least one issue somewhere — but here, everything has been exceptional from the moment we arrived.
The service is outstanding. Every single staff member is professional, attentive, warm and genuinely helpful. Whenever we asked for something, it was handled immediately with a smile. The food is absolutely delicious, the atmosphere is peaceful, and the overall level of hospitality is truly impressive.
You can really feel that the management and team care about guest experience. A big thank you to the chefs, housekeeping, restaurant staff, front desk team, and everyone working behind the scenes — you all deserve recognition.
We are staying for two more days and we are genuinely so happy here that we are already planning to come back again.
The only small suggestion we would make is adding a water slide area for children 😊 Also, the main infinity pool has an absolutely stunning view facing Atlantis, however during the daytime it becomes extremely hot under the sun. Some additional shaded areas around the pool would make the experience even more comfortable for families with children. Because of this, we personally preferred spending more time at the lagoon pools instead.
Other than that, this place is close to perfect. Highly recommended for families and anyone looking for a relaxing and luxurious stay in Dubai.
Well done Team Anantara, and thank you so much for making our holiday truly meaningful.
Vik 4858
I would like to sincerely thank Bipin, Rahul, and Krishna for the wonderful service during my visit.
They were incredibly friendly, attentive, and welcoming — it truly felt like being a guest in someone’s home rather than just dining at a hotel restaurant.
Their kindness, genuine smiles, and calm professionalism created a very relaxed and pleasant atmosphere. Small details, care, and natural warmth made the experience memorable.
Thank you for making the evening so comfortable and enjoyable. This level of hospitality really stands out.
