Helen Waite
Nice hotel, great room but the food wasn’t so good. Location is good if you want to go onto the main strip of Sunny Beach, you’re literally next door to it.
There’s no private beach but you can walk 2 minutes to a section where you pay for loungers and umbrellas.
Two pools, one quieter than the other and no children.
Malcolm Sparke
Large hotel on Sunny Beach, plenty of sunbeds, 2 large pools, reasonable sized room with large shower but quite small balcony although some rooms do have larger balconies.
Pool facing rooms & front facing rooms looking across to a street of shops.
Large restaurant plus secondary restaurant and a separate restaurant for special food evenings.
Recommend the Asian themed restaurant, food cooked to order, table service and bottled wine
Rest of food mediocre and more catering for the Balkan menu.
Room service not brilliant and have to ask constantly if fresh towels required, beds not changed frequently.
Good selection of drinks in the main bar with friendly bar staff.
Visited end of September so area fairly quiet.
Maxine Cullen
Amazing hotel excellent food with a variety of choice for all very clean and spacious rooms staff amazing and very helpful. we came to the hotel for my 50th birthday staff provided nice bottle of champagne with 2 flute glasses nice touch.will be definitely coming back next year.
Avi Asi
I would say 9/10. Freshly renovated hotel, spacious rooms with modern minimalistic design, comfortable bed, bathroom cosmetics. I didn’t have a problem with cleaning service, it was cleaned daily. I didn’t have a problem with noise from the street but that probably depends on where your room is located. No problem with AC, I could turn it off if I didn’t want it to work. Staff were polite and responsive. From the backyard of the hotel you go straight at the beach which is perfect. As for the food - here I would take one star away. A variety of salads, starters, desserts and fruits. Most of the main courses though - for me not a good choice of recipes for a 4 star hotel or they just can’t cook them well (if you level up the quality of the main dishes the overall experience would be perfect) Also desserts are not so fancy, but they are fresh at least. Otherwise you get a lot of food and drinks throughout the whole day. After all I enjoyed my stay and I would be glad to visit it again.
Aninka Kobingerová
Terrible experience – definitely not dog friendly and very unprofessional staff!
The rooms were okay, but the behavior of the staff, especially the receptionists, was awful. On their website, the hotel advertises itself as very dog friendly, promising that your pet will be treated as well as you are. What a complete lie!
As soon as we arrived with our dog, the staff rushed to us like we were criminals and forced us to sign a ridiculous paper with a pet fee. The money was not the issue – the problem was the paper itself, which was nothing but a list of strict prohibitions for dogs. No access to almost anything, and the most absurd rule: you are not even allowed to leave your dog alone in the room for a short while if you go to breakfast or the pool. But here comes the biggest nonsense: you cannot leave your dog in the room, and at the same time you cannot take the dog with you to breakfast or by the pool either. So what exactly are you supposed to do? According to their rules, your dog can be nowhere. This makes no sense at all and completely ruined our holiday.
For all that money, we didn’t even get a simple welcome bowl, a dog bed, or a small treat for our pet – something that other hotels provide for free. Here – nothing. On top of that, they make you sign a threatening statement saying that if your dog breaks any rule, you will be kicked out immediately without a refund. The hotel’s dog-friendly image online is pure false advertising.
And if that wasn’t enough, the cleaning lady kept entering or knocking on our room despite the “Do not disturb” sign. One day she even removed the sign from the door and left it on the table after cleaning, although we clearly didn’t ask for it. On the following days, she kept knocking and asking if she should clean – again ignoring the sign. Please, at least teach your cleaning staff the basics of English so they understand what the sign means.
Overall, this hotel has nothing to do with what it advertises. False promises, unfriendly and unprofessional staff, no respect for guests. Definitely not recommended!
This was offered to us as a dog friendly hotel paper bowl. 🤮
My Booking
