Zoe Lawrence
Lovely hotel but a few disappointments.
Our hotel stay was lovely, we had a lovely time with the pool and the room was nice enough. However i will say that there were a few concerns with our stay.
We paid extra for an ocean view room and we’re not provided with one, i made the hotel aware but they didn’t do anything. Our shower drain was blocked and there were smeared hand prints all over the glass doors in our room.
Please be aware that the doors for the shower and toilet are glass which you can see and hear through, there is not a lot of privacy. The beds were lovely and comfy though!
We paid for half board so we had breakfast and dinner included. the food was lovely but the service could’ve used a bit of work.
I was unaware that being half board meant that you weren’t provided with water.
That did not stop a member of staff having a go at me in front of everyone for helping myself to a glass of water. She could have been nice and polite regarding the matter but she was far from it, only all inclusive guests get the luxury of water.
Instead they told me to sit back down and pay for a bottle of water.
At one point we brought down a bottle of water from the hotel room that was provided by the hotel, they had a go at us regarding this as-well even though the hotel themselves had provided it. Most of the staff were nice enough but this really wasn’t a good experience.
I have never felt so uncomfortable and unwelcome at a hotel that during dinner at this hotel. I had paid a lot to stay here for an entire week but it felt like i was being treated as someone who was not welcome.
Valentina
What a lovely find! The hotel is right by the beach which makes it feel extra luxurious, the staff is amazing, very friendly and extremely helpful (big up for Carlos, Ivan, and good luck Pablo on your first week there! You're doing amazing! And Valentina is great doing all the entertainment ✨)
We went all inclusive and the option of drinks is vast, lots of delicious cocktails and fruit juices. The food was a pleasant surprise considering one of us is vegan and we didn't have high expectations, but actually we really enjoyed it, there was a big selection of all sorts of food, including vegetables, lots of bread, a salad bar with all sorts, including a make-your-own salad (loved it) and a lot of fresh fruit. The spa is a very nice touch for extra relaxation. We absolutely loved it and we couldn't recommend it more! 10/10 ✨
John Rawlings
I booked a short break and this place was on offer at a good price. On arrival we was welcomed in offered a drink and nothing was a problem. The reception staff were very helpful and answered all my questions. Bar staff and also dinner staff was very welcoming. In all just a great place in a great location.
Rosie Cain
It was the first time I have stayed at this hotel and Ibiza.
The service was second to none. A glass of Prosecco on arrival went down very well served by the lovely Jasmine.
The front desk staff, the bar staff by the pool, the servers in the restaurant all gave excellent customer service at all times.
The staff in the restaurant always very busy but not too busy to smile and make guests feel welcome.
House keeping staff friendly and attentive, clean rooms.
Exercise and activities were fantastic filled with enthusiasm and gusto.
I feel this is a real gem of place and would happily return again.
What really blew me away was the staff were always attentive, happy, kind and I genuinely felt the staff really had the guests best interest at heart and would do all they could to ensure a very pleasant experience.
I stayed at the resort 7 nights AI
Long enough to get a feel of the place.
The food was varied with many different options every day. It Wouid have been nice to have freshly squeezed fruit juices ( my only negative)
The other small negative were certain aspects of the hotel needing a refresh but it was obvious that this was taking place as there were workmen on the property.
Thank you so much for an enjoyable holiday 😊
Daniek Prinsen
Amazing hotel! We had the best time of our lives. The staff was super sweet and the food was really good.
We were only here for 4 days so the location was okay for us but most of the ‘fun’ things to do are in the north or west of the island so you had to buy a really expensive cap to get there so that was unfortunate.
We also didn’t have amazing weather but that is obviously not the hotels fault. They definitely made sure you still had an amazing time even with a little less good weather!!
My Booking
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