M Knight
Just had one week here, all inclusive. The hotel is beautiful and clean, the views amazing over the bay. All the hotels in this area are on steep hills so even though there are lifts you will find yourself walking up steep stairs.The staff were very welcoming and friendly. Our rooms were lovely and spacious. The meals were all Hot and Cold buffet style meals. We found there was plenty to choose from and it was excellent. There were 2 pools and plenty of sunbeds. There was a well stocked shop in the Reception, massage chairs and a Hairdresser and Beauty Salon. You could book the trips in the hotel foyer, taxis were available outside the door. There was entertainment each evening, however it was a reasonably quiet hotel and this suited me very well.
màyrah
To start off, the location of the hotel is perfect for an ocean view & beautiful sunsets & the restaurant in our hotel does have lots of fun events like karaoke & kids club. There is also a mini SPAR store in case you need to buy anything & free parking. However, in terms of our room service, when we arrived to our room there was a razor left from the previous guest & soap which I find quite disgusting. Then, when we did get room service, the person who cleaned our room left a cloth full of dirt in our sink which we then had to throw away. The first night, as a family of 4 we all needed to take a shower, and we expect warm water. Out of us 4, only one got warm water because the boiler is VERY small capacity. Meaning, to have a warm shower, it would be around 3-4 minutes. after that the water just turns completely cold. A few days later, we bought food & some sweet snacks which we left on our table, completely sealed. The next day in the morning there were little bugs & red ants crawling all over the table, food, floor & BEDS. I have Insane bug phobia & cannot handle even tiny bugs so therefore this was SO disappointing. To add, the beds in the bedroom feel cheap & the pillows are not comfortable at all, therefore if you are booking this hotel, bring your own!!! Also, we had to ask for duvet covers because they did not have them when we first got here. Additionally, each time they clean our rooms we are left with no towels. Just very small ones made to clean our face. We even left our towels outside to dry but they took them too. There are lots of ants crawling at the front of our room door & LOTS of cockroaches, and because of my fear I cannot even sit on the chairs or relax. I wasn’t expecting a 5 star hotel but this is just super disappointing. I can tell that they have focused on how the hotel looks on the outside in terms of the restaurant, pools & sun chairs but the room service & inside? ❌
Munir C
It's a good hotel. I got the all-inclusive package, and the staff are awesome, super respectful and helpful.
The food was good, had a goof variety of food.
My only problem was the showers, all the water spills out and gets the toilet floor all wet, and there's no mop, so it's a mess.
I didn't enjoy the swimming pool. I saw two guests (a couple) spitting and blowing their nose in the water. I had to get out. Also, people enter the water without showering first. I would suggest that someone checks that people have showered before getting into the water.
Peter Buckley
Just come back after 2weeks at the altamar. Good hotel rooms are good and views are great .whould recommend. Cleaning team we was in room 104A and MACU was a lovely lady always smiling made are day give the lady a pay rise she deserves it. Thank you MACU hope to see you soon
Craig Maxwell
Great holiday, fantastic staff, and room service. Entertainment in the evening was as expected for a 3* hotel. Hats off to the chefs. The food has been exceptional 100%, the best all-inclusive food we've ever had, with on the balcony BBQ experience as well. Would definitely return.
If you are hard of walking, would not recommend it as even though there is a lift, it was temporarily out of order at times. Good access to taxis to get around, €5-€20 depending on which beach or shopping centre you wanted to visit. Overall, we've had a great holiday.
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