Sun Smile
Absolutely the Best Hotel I’ve Stayed at on the Islands!
From the moment I arrived, even though it was a late check-in, I was welcomed with a thoughtful touch — they had prepared sandwiches for me. That small gesture set the tone for the entire stay.
The food at the hotel was exceptional, with a wide variety of delicious options to choose from every day. Whether you prefer local cuisine or international dishes, there was something for everyone. The staff were incredibly friendly, always smiling, helpful, and genuinely cared about the guests.
The rooms were clean, spacious, and comfortable, and housekeeping came daily to keep everything spotless. The swimming pool was lovely — a great place to relax, with plenty of sunbeds and a calm atmosphere.
The beach was just a 10-minute walk away, and although it’s a bit uphill on the way back, it was a pleasant walk. If you don’t feel like walking, a taxi back to the hotel cost only €3.85. Public transport was also very reliable, and it only took about 5 minutes by bus to reach the neighboring town — or you could take a taxi for around €7.
To say I was satisfied would be an understatement. This hotel exceeded all my expectations, and I would return in a heartbeat. Highly recommended for anyone looking for comfort, quality, and outstanding service!
Thank you all guys !!!!!! room N424
henrik mathisen
We have just came home from ten lovely days at Altamadores. The food was delicious as it was last year. I miss real bear glasses but the new plastic cups we think was smart and totally fine.
Jamie was super in 2024, but we also think that Sarah did a wounderful job! Especially was she fantastic with our kids ❤️ the entertainment at the evening was most of the days very good. We are definitely comming back ❤️☀️
Evelina Vais
Had the best time here for the week went with my 6 year old son, can't fault the staff, the hotel is lovely, food is actually edible, compared to alot of other hotels, a park in the hotel was a life saver mini disco in the evenings was OK, would like to see them doing a bit more but the kids loved it! Loved the restaurant staff. Always smiling and always so friendly and interacted with my son! 1 downfall, we weren't allowed a late check out, our flight wasn't till the evening, so it was hard sitting around hotel for all them hours but over all, I 10/10 recommend. I think we will 100% be back soon!!
Loyd Perkins
If you're looking for a peaceful getaway in Gran Canaria, tucked away above the stunning Amadores Beach.
The hotel sits high up on the hillside overlooking Amadores Beach, offering spectacular views of the ocean. Getting down to the beach is a pleasant walk — all downhill — but be warned: the walk back up is a workout. Luckily, taxis are easy to get and cost around €5, which became our go-to option after a few days.
Because of the hotel's slightly remote location, you'll also need a taxi if you're heading into Puerto Rico or exploring other nearby spots. But the good news? Taxis are cheap and quick, so it’s not much of a hassle.
The hotel itself is clean and well-maintained, though a little dated in places. That said, the rooms are cleaned regularly, fresh towels are provided often, and the beds are super comfortable — which honestly matters most when you're trying to relax.
One of the biggest highlights for us was the food. The all-inclusive meals were consistently tasty, and there was always something to look forward to at each sitting. The drinks are all self-service, including the alcohol, which actually works really well and keeps things relaxed.
The staff were another standout. Everyone we encountered was friendly, hardworking, and always up for a chat. You can tell they care about making your stay a good one.
You’ll never have to worry about scrambling for a sunbed — there were always plenty available. The pool itself was a nice temperature and great for cooling off during the day.
Entertainment at night is where the hotel could improve a little. It wasn’t the most polished, but the team put in a lot of effort. Sarah, in particular, deserves a shoutout — she was great with both kids and adults, always bringing a bit of energy and fun to the evenings.
One thing we did miss was a quiet space in the evenings. It would’ve been lovely to have a designated area with tables and chairs away from the entertainment, just to sit and chill with family or friends under the stars.
We also took a trip from Puerto Rico to the charming town of Mogán by boat — highly recommend it if you’re in the area. It’s a scenic ride and Mogán itself is full of character.
Overall, this hotel was a wonderful place for a relaxing break in the sun. With comfortable rooms, good food, and a welcoming atmosphere, it’s ideal for those wanting to unwind without the crowds. Just bring your walking shoes — or budget a bit for taxis — and you’re set.
We visited in mid-July, and the weather was perfect: sunny, dry, and comfortably in the high 20s. If you're planning a warm-weather escape and don’t mind being a bit off the beaten path, this spot is definitely worth considering.
Julia Dubczak
Great hotel and facilities with delicious food . The real star of the show was Sara who was so attentive and provided great entertainment. When she had her days off you could really feel her absence as her energy and smile brightened the place ! Other staff were also very friendly especially Federico working the restaurant and bar.
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