Allegro Isora

Alan Millington

We really enjoyed our stay at the hotel. The three pools were great with one heated, the other two were pretty cold but were fine once you were in. Our two children (1 and 3) loved the little children's pool! My two older nieces (7 and 10) loved the water slide (as did I!) The rooms we had were lovely and spacious and cleaned really well on a daily basis. All inclusive drinks were good but service from the drinks truck during the disco and shows was really slow - about 15 minutes to be served. There's also only one bar to get drinks during the day which was slow when the hotel was busy. Food was excellent with plenty of choice for everyone. I highly recommend booking the BBQ dinner - it's excellent food and really relaxing compared to the busy buffet. However, my niece has a nut allergy so a buffet can be challenging. My sister had a note written in Spanish to explain the situation which she showed to the chefs - some were great and offered to cook additional food whilst others weren't so eager to help. This seemed a little surprising as she can't be the first but they certainly didn't seem prepared for someone with an allergen. The grounds were lovely and well cared for. There are a couple of play parks which weren't great for little children but a short walk towards Playa de la Arena and you'll find a well equipped public park. We did enjoy our stay and would recommend to others.

Helen Variksoo

The hotel was beautiful, the location was great! The deluxe room was spacious and beautiful. The view was amazing! The only thing I have to comment on is the dining hall. The dining chairs need to be washed or replaced. Dinner could be good every night, although most of the time you can still find something to eat. The staff were very nice. Thank you, we were very satisfied!

Nikki Parker

Enjoyable family holiday. Rooms spacious and comfortable but weirdly the maids didn't replace toilet rolls regularly or the dirty mugs. Staff were very friendly, particularly the pool bar staff be it in the morning for breakfast or for evening drinks. Food in the buffet was plentiful but maybe a few more child friendly dishes could be available for the less adventurous palate. Lovely selection of desserts and ice cream. Will definitely visit again as the niggles were small and definitely not enough to put us off.

srishti srivastava

We had a 3 night 4 day stay here wiith half board plan. The room and property were nice infrastructurally but the services were pathetic. Please do not expect any 4-star services at all. Basic things such as face tissues, slippers weren't provided. Our TV did not work and even after complaints nobody came to fix it. The sofas in the living room are very dirty and the daily room cleaning is average too. Very limited options for vegetarian food and biggest challenge - no labeling of food items for allergens. Some of the food item were labelled but in Spanish. You have to ask the staff again and again for each item placed in the buffet. For all requests and complaints, you have an app you'll need to rely on, which is at their mercy to answer or not on a given day. To top it all, the reception staff isn't very helpful as well. I wouldn't suggest spending your money on this property when there are amazing properties across the city with much better facilities.

jo cook

We were very happy with our stay we were in a mixed age group grandparents,parents and grand children the children were never bored and the food served buffet style suited all our needs and appetites freshly cooked with fresh ingredients plenty of salads and cooked offerings, our room was lovely and clean we did need to ask for a kettle and teaspoons both of which were delivered to our room in minutes,the local village was in easy reach and the black sand beach had spectacular waves to watch the serf was a little rough for us to swim with children,the hotel pools were perfect for that. The kids play room with soft play perfect for our crawling grandson while his older sister painted pictures. I'd reccommend it to any family or couples who want to explore further afield