Hayley Wallem
These apartments where very spacious and clean with everything you need to cook. There were also plenty of plug sockets which was great and our room had 2 balconies facing the pool. The pool was small but okay. I only gave 4 stars because the only downfall was the pool side music was so loud and on all day, however, we went out every single day as the hotel is located in a very good part and uber is so convenient and cheap to get around but could only pay by card on the app and not cash locally. The staff were so friendly and very helpful and I would stay here again in the same room.
Kaitlyn Mercorelli
I had an extremely disappointing experience at this hotel. Our room was infested with ants, not just a few, but well over 100. We spent the entire night killing ants and trying to keep them off our belongings. When we reported the issue, the cleaning staff came in and sprayed something, leaving a trail of dead ants all over the floor without cleaning them up.
To make matters worse, instead of taking the issue seriously, the cleaning lady attempted to downplay the situation and even said “it’s only one ant”, despite the fact that there were clearly many. Management also dismissed our concerns, saying it was just “a few ants.” The following day, ants were still crawling around the room, proving nothing had been properly resolved.
This hotel is not clean, the staff was unhelpful and dismissive, and the level of hygiene is unacceptable. I strongly advise against staying here. Don’t waste your money.
I could not take many pictures due to being busy cleaning them all up to get them away from my belongings. I have a video of them roaming around but it won’t let me upload it to here.
codymacauley_95
We had an amazing stay at Alfagar Cerro Malpique! From the moment we arrived, we were impressed by how spotlessly clean the hotel is, with attention to detail in every corner. The staff were all incredibly friendly, and Abraham in particular made our stay even more enjoyable. His English is excellent, and he was always there to help with any questions or requests.
The rooms are fully equipped with everything you could possibly need, from drinking glasses, plates, and cutlery, to extra pillows and blankets for added comfort. It was nice having that little touch of home, especially with the small kitchenette, which made it easy to prepare simple meals. The rooms are also spacious and well-maintained, giving us plenty of room to relax and unwind.
One of the highlights of this hotel is the amazing views. From our room, we had stunning sea views, and being located up on the hill gives you a peaceful, serene atmosphere while still being close to the action of Albufeira. The location was perfect, with the Old Town and beach just a short walk away, but far enough from the crowds to enjoy some quiet time.
The pool area is also fantastic. It’s well-maintained and spacious, with plenty of sunbeds to go around. The pool bar, with the friendly lady serving drinks, added a really nice touch to the whole experience—always welcoming and attentive.
One of the best parts of staying here was the overall warmth and hospitality of the entire staff. From the reception to housekeeping, everyone was so nice and always ready to assist with a smile.
If you're looking for a clean, quiet, and well-located hotel with amazing views, Alfagar Cerro Malpique is the place to be. We definitely plan on returning!
Geraldine McCambridge
Family of 5, 2 bed apartment with sofa bed 7 nights in August. Excellent apartment 👏 very modern bathroom with cleaners coming every other day with fresh towels. Couldn't fault our stay at all. Isobella at the pool was amazing highly recommended.
Beth May
we loved staying here - the room was lovely with a beautiful bathroom, kept extremely clean. the beds were comfy and the air con was great.
the sofa bed wasn’t big enough for two and wasn’t that comfortable, and we found that the music from the pool was extremely loud in our room. however, this is to be expected when visiting a party town.
we also had an unfortunate experience with the night manager where he was quite inappropriate with a member of our group, kissing her on the lips without her consent.
the rest of the staff were absolutely lovely and catered to our every need.
it is in a great location, and is it easy to uber anywhere or walk to the beach or into old town. we would definitely stay here again, but steering clear of the night manager.
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