Louise H
Great holiday all the staff work so hard. The animation team are 10-10 they work so hard day and night. Big shout out to Maintane she is one of the best. She made our little girls holiday memorable as she’s still talks about her everyday. We really enjoyed our stay ans will
Be coming back next year!
Food same as most all inclusive but we eat out most nights. Location in central to everything all in all a great holiday.
Kerrie Obrien
Great location, lovely hotel. I would come back here, the entertainment team were lovely, especially Midani (sorry if spelling is incorrect). Here are some things worth noting before coming : no wrist bands, instead you use your room key, which i found quite annoying , especially when in other hotels the kids can go straight up and get what they want without having to get me to find the room key each time.
They say on arrival, there is no life guard until 11am, I did not see a single lifeguard my entire 10 days stay, just a guy in a corner giving out towels and collecting them so if you have young ones u may want to consider this.
The all inclusive food options at the snack bar are quite basic compared to the food advertised (you can pay extra for these) it isn't explained to you that only certain things are included.
We paid for late checkout (€11per hour) but it doesn't include food or drink after midday, even if u pay extra
Things which I think could be improved: although our room was cleaned everyday, the tea cups and tea bags etc were never replenished, on other all inclusive I've been on they always have been.
The food could be labelled a bit better, all the desserts just said 'assorted desserts' which wasn't too helpful, and I wouldn't know where to start to navigate that if you had allergies.
Overall a great holiday, just some points I think I would like to have known before I went.
Thankyou hotel gala x
Sophie Collinson
Location is ideal, if you are coming without children as its 30 seconds away from Veronica's strip. (Not somewhere to take your kids on an evening)
Rooms are standard but also dirty e.g the pelts around the bed were filthy and the curtains where filthy. The cleaner does a fantastic job but these problems obviously have been left for a long time by the state they are in.
Food is again standard but for lunch and dinner you only get 1 drink, and even then you have to find someone to order, (yes that's all inclusive)
Sunbed wars in full effect,
The pools are great, the entertainment staff are fabulous with the kids,
Overall I would not stay again, (with my kids Personal preference )
Richard Pedlow
We had a really great holiday. Super clean hotel. Decent choice of food and themed nights. Mexican being our favourite! Entertainment during the day could be better during the day but in the evening it's brilliant! Different everyday week and the staff in the entertainment are lovely. Very friendly and my son loved them. 4 stars all round. You get what you pay for!
NogaCorp
I visited the Alexandre Gala Hotel in 2024 for 10 nights, so I was able to get a good idea of the quality of the services offered.
The hotel is very well located. It is close to the beach (you have a special exit to the beach) and at the same time it is "in the center of the action" (there are a lot of bars and restaurants nearby).
The first impression was good. Large reception and a pleasant receptionist. However, it got spoiled by the impression of the room. I got the worst room in the hotel, in my opinion. The room was dark and noisy, because it was located on the ground floor and above the entry to the garage. On one side there was noise from the corridor, where billiards and other games were played, and on the other side from the garden, there was a noisy wooden walkway used by the guests to go to the beach.
The next day I asked to change the room and I chose a room without extra charge, but with a side view of the sea. From that moment on, I was very satisfied with the accommodation. The room was spacious enough and the mattresses comfortable enough. Also, the noise (to which I am sensitive) was almost non-existent in the room.
I was also satisfied with the food. I had paid for half board and the food for breakfast and dinner was very good, both in terms of quality and quantity (variety of choice).
The hotel also had a swimming pool, which was at a pleasant temperature (given that the ocean was quite cold in May, I used it quite often). Since I had not paid for the "all inclusive" package, I had to pay extra for all drinks and fast food by the pool, and the quality of these meals was low and the prices high.
The hotel also offers an underground parking lot, which I used to park my motorbike, since it is very difficult, sometimes impossible, to find a free parking space in the area.
The Alexandre Gala Hotel was a nice surprise for me. As for the price, it offered very high quality services, a very nice view and excellent food. I definitely recommend it. I would be happy to come back again. Gracias!