Sos automotive
Just got back from weekend in this hotel, the location of the place it's the most positive about it , food is very average, some of meals are not even worm or just about. The rules of the dress code for dinner are different for each guest, evening entertainment would say it's not what we usually experience in 4* hotels ...., 90% of quest in hotel 70+ of age .
They do have an some kind of card system for your meals and drinks where you got to keep on you to present for staff... we now in XXI century can could be easy improve to much more efficient system...
In general it's OK hotel if you want something seafront other then that is definitely not a 4*
Scott
Really enjoyed out stay at this hotel. The reception staff were super friendly and the bar staff were always on hand to serve drinks quickly. Restaurant staff were attentive and the food was excellent. Some of the best food I have had in an all inclusive hotel! The rooms were a little outdated but I do know they are getting slowly refurbished so its not a big deal. Great location and even looked at returning again next year! Thank you!
Seamus
My mother and I arrived to the hotel from the airport and a cold plate of dinner was left for us in the main dinning hall.
Unfortunately when we went to eat our food I saw several large cockroaches all over the buffet bar where food is placed for hotel guests.
I brought this to the attention of the Hotel Manager and he said he was very sorry and that he was sure it was a "one off" and wouldn't happen again during our 2 week stay. He also said he would take €100 off of our poolside bill at the end of our trip.
I had stomach problems the whole first week I was at this hotel.
To our horror a week later we were eating dinner at our table and a large cockroach came out from the pillar onto our dinning table and was crawling up towards our plated. I informed a member of staff and he got rid of it. Then another cockroach crawled out onto our table.
We left without eating our dinner and had to spend a whole week paying to eat out in restaurants.
Maybe it was just a coincidence but after I stopped eating in the hotel my stomach problems went away.
I don't like to leave a bad review but this is a hygiene issue and there is obviously a food safety concern with this hotel.
Tara Griffin
Myself and my partner were here in January for my 50th. We went all inclusive for the first time ever and it was so worth it.
It’s a huge hotel with pool bar and 2 pools, top pool is the nicest. Beach towels are €10 deposit, which was a great idea.
Food was lovely and drink was plenty. The entertainment wasn’t great but we had a great time chatting with other guests.
The room was a little dated but the bed was very comfortable. Shower was huge and always had clean towels.
The staff are absolutely wonderful. I ended up very sick with a chest infection, cough and a fever. They all looked after me and the day of my birthday, I got a bottle of champagne, fruit, water and a lovely note from them.
There is a small beach but I only had a quick look at it.
We are definitely going back again.
Darrin Buckingham
Great location for shops and bars, hotel and room cleanliness was excellent, unfortunately that is where it stops.
We went Half Board only to find we had to pay for a safe (half expected) a Fridge (just the use of) and a Kettle for making hot drinks was not supplied either, asked at the Reception and was told these items were all chargeable as we were not All Inclusive, a bit strange as we did not expect them to supply a mini bar in the fridge but the use of a fridge and kettle would have been nice.
Food was warm at best, irrespective of the time we went to eat, and mostly the same dishes for every meal, ran out of food quite a few times and was told there was no more coming out as boss man said "NO!", Waiting staff did not seem happy to be working, only smiled if you tipped them.
Average age of guests at the Hotel was 70 and this reflected on the entertainment that was offered, which was poor to say the least.
Hotel is very dated and could do with modernisation.
Only drinks offered to half board guests are coffee/tea fruit juice in the morning, all other drinks including water with the evening meal are charged.
Needless to say we will NOT be returning to this Hotel.
My Booking
