Pete Joy
Exceptional!
Just finishing up a week with 2 adults and 2 children under 2. The cleanest hotel we have ever been to. Rooms consistently cleaned to perfection by extremely polite staff.
Polite staff throughout the hotel from start to finish and all facilities so clean. Excellent breakfast every day with unbelievably large selection to meet all needs.
The biggest highlight for us though are the incredible kids staff and in particular the disco nights! Without fail, every single night at 7:30pm the staff are brilliant at disco night. They give 100% and were brilliant every single night with their catchy songs and getting the children involved. The certificates for the kids last night at the disco is also such a nice touch.
I didn’t get all the staff names unfortunately but they were all so good. Special shout out to the male member of staff that is Carlos Alcaraz twin 😉 he is incredibly amazing with the kids
Tina Harris-horner
We had an exceptional stay at this 5-star hotel in Lanzarote. From the moment we arrived the team made us feel welcome with warm, attentive service. Check-in was quick and hassle free.
Our room was spacious, beautifully styled, and spotlessly clean. The bed was very comfortable and housekeeping was thorough without ever being intrusive.
The dining options were outstanding. There were several restaurants on site, each with its own character and menu. The main buffet offered a great variety of fresh, high-quality choices for breakfast and dinner. The Isla de Lobos restaurants were excellent too infact Service in all the restaurants was attentive and friendly, and every meal felt like a treat.
kevin ware
Ime writing this on the last day of our stay in the princess Yaiza hotel because as we all know we always mean to write a review when we get back home but life sometimes gets in the way,what can I say about this hotel? We’ve stayed in hotels all over the Canary Islands and I can say without doubt this beats them all!, from the moment you arrive you are made to feel like a film star by the reception staff and it’s very genuine, everything from the staff, hotel,food,housemaids,is definitely 5 ⭐, I would agree with one review I read that the rooms can feel a bit dated, but in my honest opinion it just adds to the elegant feel of the hotel.thank you to everyone who made our stay so very special and would not change a thing( except the weather)will definitely be returning.
Many thanks Kevin ware
Claire Tobin
We stayed at Princesa Yaiza over Christmas with our three children, all aged seven and under, and it was an absolutely wonderful experience. The hotel strikes the perfect balance between luxury and being truly family-friendly, which is not easy to achieve.
The breakfast buffet was outstanding; easily one of the best we’ve experienced. There was every food imaginable, making mornings a real highlight for both adults and children.
What truly sets Princesa Yaiza apart, though, is the guest experience and animation team. The kids’ club staff were phenomenal: incredibly patient, joyful, and genuinely kind. Our children felt completely at ease and excited to spend time there. The kids’ club itself is spacious, modern, spotless, and very well designed.
Christmas was handled with real magic and care. Stockings were delivered on Christmas Eve, and Santa Claus himself visited on Christmas Day with gifts for all the children.
The hotel’s location is also ideal, with immediate proximity to the beach, making everything feel easy and relaxed. Overall, Princesa Yaiza is very much worth the price. It’s a hotel that clearly invests in its guests and delivers an exceptional family holiday experience. We would happily return.
Alexander Tarantino
We wanted to take a moment to share how wonderful our experience has been with the animation team during our stay.
In particular, we would like to highlight Clara. The dedication she brought to the mini disco, and the genuine care and attentiveness she showed toward our children, truly stood out. She clearly has a natural gift and real passion for working with kids, and it shows in every interaction. Our children felt seen, included, and happy—and as parents, that makes a huge difference.
Please do pass on our sincere thanks to her and to the wider animation team for the energy, warmth, and professionalism they bring every day.
With thanks and appreciation.
My Booking
