Eugenia Planas
Absolutely delighted with our experience at this resort. Fabulous for kids, so many activities and entertainment that they cant get bored with the biggest kids club weve ever seen, and the staff is so friendly and patient. Brilliant restaurant selection and gorgeous terrace for breakfast buffet - and the location in playa blanca means that even if you wanted to leave the resort you have so much to explore just walking distance. Weve been coming for 4 years now will definitely return.
Jennie Cowap
Another exceptional stay at our favourite Playa Blanca hotel!
We have just returned from our second stay at the Princesa Yaiza Suite Hotel, and once again, it was exceptional. Ideally situated between the Marina and the Harbour with direct beach access, the hotel is traditionally decorated and visually stunning.
The staff are truly the heart of the resort; they are incredibly warm, friendly, and consistently go the extra mile to ensure a great experience. We stayed in the Family Suites, located a short, convenient walk through the connection tunnel. These rooms are perfect for a growing family, offering two separate bedrooms (with full-size beds for the children), a spacious master suite, and a functional kitchenette.
Despite the hotel being at full capacity, the atmosphere remained remarkably calm and quiet. With a diverse selection of food and drink to suit every palate, it remains our favourite hotel in Playa Blanca. It offers high-level quality and great value for the space provided—we are already looking at dates for next year!
Peter Coldham
I was excited when I got given champagne and went to our room, which was good and very big. Many of the staff — the receptionist, soft play guy, are friendly and pro. Others shrug and say ‘don’t ask me!’ — eg when you ask why the hot pool is cold, or they don’t come back with orders, forget your table and you’ve got to get up etc. Seemed a little understaffed in places. Great location though — beautiful spot, great drinks terrace, enjoyed the piano bar guy, tennis courts, and the Italian place was perfectly decent. I’d say avoid the pool bar/cafe which was pretty dodgy on all fronts.
We also had to ask several times for room service items until being told ‘there isn’t any’ — eg for a heater when I was ill, sort of essential in chilly Jan. I don’t know how all the neighbours compare, it was better than the cheaper ones I’ve stayed at here but do watch out out mainly for the food, as we all had to agree it was just generally poor, especially the buffet, which was very overpriced.
They need to focus on fewer, better dishes, just simple things done well would have been good. Room service had the idea - fresh gazpacho, basic pizza, whatever. And the baby had a good time because food is food to her. So, I promise I’m not some grumpy vacationer with an axe to grind: some perks, good rooms and location, but sort of iffy elsewhere and they need to sort out their food. We felt a bit ripped off by that.
Even out the bad bits for me and you could have a five-star experience. Also, to judge by the fact these same problems seem to come up in many reviews over time, I’m not sure I trust that they’re super on the case with it. Three stars and a general twinkle.
Monique Goudriaan
Wonderful hotel. We booked a suite and the room was very big. The sofa bed was too small for our adult daughter but the hotel very quickly arranged for a regular bed to be put in the room. The service was extremely fast (within an hour of the bed request, there was a new bed and 5 minutes after a request for a hair dryer, someone was at the door). The staff is very friendly and will do their very best to make your stay memorable. Breakfast was very good with lots of options. 2 large swimming pools with a lot of sunbeds and the beach is in front of the hotel.
Patrick Ryan
We have just completed our third stay at this outstanding resort and have already booked our return visit for November. We continue to return for the exceptional service, comfort, and world-class facilities—particularly the kids' soccer camp, the excellent pools, and the paddle and table tennis courts. The evening entertainment is a delight for both children and adults alike.
A special thank you to the breakfast team and the evening bar staff, who were truly wonderful.
On this trip, the management kindly installed a full-sized pullout bed in our living room, as we had previously found the standard sofa beds a bit small.
While the décor leans more traditional than the contemporary style ubiquitous in modern hotels, the rooms are extremely well-maintained and very comfortable. Overall, this is a premier family resort and easily one of the best hotels we’ve ever experienced.
