Flory Virtopeanu
Had a great stay at Melia Phuket, the rooms with private pool are gorgeous as well as the property surroundings.
Staff is very friendly and accommodating, always ready to help.
One thing that perhaps could be improved is the breakfast, the selection is definitely not the best and neither what you would expect from a 5 star hotel.
The fact that they charge for a mimosa for breakfast or champagne does not go in line with 5 star hotel services provided.
Also in the room there is a coffee machine however you get one regular coffee capsule and one decaf for 2 people . Is not a big deal but those are small aspects that can be improved to elevate guests experience.
Gabriela Stebelová
We had our wedding there few days ago and we couldn’t pick better place.
Hotel was perfect, rooms are very “insta-friendly”, pools are wonderful and beach was beyond our expectations.
We were afraid that the beach is not suitable for swimming since we have not seen many sunbeds or people in the water when we were going through Melia pictures but the opposite was true. Beach is very wide, with many beanbags/sunbeds and the water is amazing.
Hotel has also a few restaurants - which were too expensive in my opinion, but we loved the fact there are much cheaper restaurant right next to the hotel on the beach. The some applied for drinks.
Breakfast was wonderful. I don’t understand bad reviews. Many options, egg station, noodles, rice, bread, spanish section (for some reason?) etc.
Hotel is little far from phuket center so don’t expect busy markets close to the area but on the other hands it is not too far from the center that you would have a problem to order bold or grab (last few days we stayed at the santhiya hotel even further north and we had a trouble to get a uber driver when we wanted to go to markets).
Staff is very friendly. We were treated like kings and queens. Yes, there were a few mistakes but always managed to communicate them. Many thanks to Sasipa who organized the whole wedding. She and her team were very helpful the whole time. One of our guest had to go to hospital and they made many kind of exceptions for her. She could use her room even after checkout, they brought her breakfast to her room etc.
Wedding was beautiful. Of course some things get wrong but that happens on every wedding. But it was really beautiful and we had a great time.
Few things you should know are:
- is there is a “+” or “++” sign after price, you need to add fees to the price - we learned the hard way
- if you are considering a wedding, you will not have the whole lawn for yourself, there still will be guests. But you will have a big part.
- if you are planning multiple hotels, Melia should be your last stay, because every other hotel feels worse then it is after this experience. Especially if you are going to Patong - go there first so you can enjoy the quite nature of melia
Linden Jackson
Had a great stay at Meliá Phuket Mai Khao for 5 nights with a Luxury Escapes package which included all our meals and drinks throughout the day at the pool. It was a luxury resort for the 2 of us to relax and enjoy not having to think about anything. The staff and management were very friendly and accommodated us very well. I am Gluten Intolerant (Ceoliac) and the restaurant and all hospitality staff knew of my dietary needs, they created a special menu for both restaurants that allowed me to not have to think about what I could eat. They recognised us each time we went to eat, even remembering our room number... very friendly and great service. The location was great and the room with it's private pool and outdoor bath was very enjoyable and romantic. The room was large and an escape when needed. Internet services were great. All was exceptionally clean and the activities including bike ride around the village and beach was fun... the spa was amazing and so relaxing. Definately worthwhile for couples, but there were some families as well.
Amélie-Mara Bosse
We spent almost 10 days at the Meliá Phuket and our stay was wonderful. We were greeted with a cold drink and shown to our room. All the staff were very friendly and respectful. The rooms are beautiful and spacious, and with the terrace and a bathtub in the room, you can really relax. The breakfast was also delicious, with a wide selection of Thai specialties. The staff was very attentive, and the Guest Experience team was always happy to give us tips for excursions. All in all, our stay was fantastic, and we will definitely be back.
buzz ff
This is my third time visiting Phuket and my first time staying at the Melia hotel. The hotel environment, decor, and facilities are excellent. The bedding in the room is comfortable, allowing for a very good rest. The breakfast is very tasty. I'd like to thank the front desk staff, Ms. Candy and Ms.Beam, for being very attentive and considerate. She provided a detailed introduction to the hotel, not only arranged for our room to be next to our friends' but also kindly arranged a room upgrade. If I come to Phuket next time, I think I will choose the Melia hotel again.
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