Charlie Newcombe
We had a 7 night half board stay here recently. For the price I highly recommend this hotel, the location is perfect, couple minutes from the beach and restaurants. The room was nice, clean and fairly spacious - but the bathroom decor (yellow and blue) let it down slightly, and the fact that the floor when we arrived had a fair bit of sand all over it from the previous occupiers. The food selection at breakfast and dinner was very good, fresh salad and well cooked meats - sometimes it got a bit samey but it’s usually the case at these type of hotels. Service was really great, especially in the bars and restaurants, and the live performances and acts they showcase in the main bar were fantastic! The poolside entertainment was also very good. We had a slight issue one night trying to book a taxi after being told it’d be no issue, we were then told that there were none available and the man on reception did little to offer alternatives. I would stay here again nonetheless, and would recommend to families.
Verron Ithayarajan
The family room was spacious with 2 double beds and one single for only 4 people. Food was great with a good variety of vegetarian options as well. The view from the top floor was decent and you could see the entire coastline alongside the other hotels. Service was faultless, and staff were very attentive and happy to help if needed.
Arunas Kugauda
Spend a week here with my 12 year old son. Overal hotel is good. Staff is fantastic, always eager to please. HUGE thank you to Spanish Viking Kike, Oriel, Alberto , Lia and all the rest. San Miguel, tequila was top notch. People really know how to engage with kids/adults and how to make stay pleasant.
I personally don't get all the "issues" about the food. Plenty of variety, always fresh, no funny smells etc. Rooms are spacious with fantastic views and cleaned daily.
Few things that I wasn't too keen on :
"All inclusive" concept is rather confusing. It's very unclear what you can and can't have with different colour bands.
Pool is on a smaller side , and is definitely not what you see on all the pictures. Last bit is lifts.... and all the waiting. If you have no patience, or over 20 stone, this place is not for you.
Would definitely go back for a short break to party in Benidorm, but not for a long family holiday.
Becci Jansen
A lovely hotel made all the more special by the fantastic and hard working staff. Situated next to the old town and a couple of minutes walk from Levante beach it's a brilliant location.
Rooms were clean and bright, beds are comfortable, shower is lovely and powerful.
The buffet restaurant is brilliant, a large choice of dishes on offer. Food is fresh and tasty.
The best thing about this hotel is the staff, every single member of staff we met were super friendly and professional. The restaurant staff were very special, I watched them chat to everyone and make everyone feel special as well as working hard. I would certainly go back to this hotel. Thank you for making our holiday so comfortable and welcoming.
vicki b
Fantastic hotel. Breakfast was beautiful and staff very welcoming and friendly. Our new go to when we return. Can't wait.
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