Elz Belz
The room is old fashioned in what would be a characterful sense, bar the mould, salty water, lack of extractor fan and odd wooden accents to the room. Shows up poorly and out of date compared to other hotels (and don't get me wrong, I like characterful hotels but this is dirty). The yellowing plastic on the bath, and the bath curtains, make me want to be sick.
The cleaning staff with a cough not covering their faces, half the guests ending up with a cough through our stay! Gross!
Pool staff strange, make up their own rules of different days for what attire you can wear, and even what size pool floats you can have! Stupido!
Please also expect tax when coming to this hotel!
It's a shame however that the staff are less than lovely! Overall, a strange experience at this hotel, need a major revamp and I would say it's expensive for the level of service.
Deserves it's 3 star rating, perhaps less!
Dawn Pugh
Rooms are clean, very spacious but could do with an upgrade as it's very dated, safe was a key not a coded one so had to carry a key around which in not ideal. Food was good and tasty, typically All Inclusive but never went hungry,bar staff aren't very attentive, just carried on doing what they were doing instead of serving the queue and drinks weren't very strong also €1 for cups is a no go for me, pool area nice, but didn't go in as I got bitten really bad and had a bandage on a wound, entertainment was rubbish, the lady who I thought was supposed to be Tina Turner was really loud and kept dragging the song on and sounded awful.
Overall a nice place but won't return
Conor Jones
The people who have negatively reviewed this hotel clearly expect too much from a 3 star hotel, if you want a 5 star experience go pay for 5 star
The hotel delivers amazingly from the staff to the rooms I was not disappointed.
The location is ideal, there is a shopping area with bars and restaurants across the road (I recommend the filet mignon from Nevada)
The marina is about 10/15 minutes walk away and the centre of Cala Dor is about a 30 minute walk however the train bus stops practically outside the hotel which can take you there.
Two beaches are close to the hotel also with one again being practically over the road 3 minute walk maybe if that.
The food only becomes repetitive if you eat a little bit of everything everyday if you make a meal with chicken one day, a meal with pork the next it won’t be repetitive.
Not too much space around the pool and people tend to race for the beds at 10am however the solarium area is very spacious and has plenty of Sun loungers, the pool area closes off at 6 to allow the staff to get the space ready and clear for dinner at 6:30 however the solarium remains open until 7 so no major issue.
The staff are unreal and really go out of there way for you, my partner is gluten free and the food was not labelled however the chefs knew what she could and couldn’t eat and informed us that any meat that may be in a gluten containing sauce could be cooked from fresh on request. They also had gluten free baguettes available (shout out to the tall chef who was on the grill most mornings and lunch times)
The bar staff also work tirelessly with Cristian I think his name was working some long hours, in fact a lot of the staff work long hours and they deserve a big thanks.
The entertainment team really try to engage with the guests and are enthusiastic and there is something for everyone going on every day, Lucas and his colleagues really do show so much energy every day.
You really can’t fault this hotel for the price for the all inclusive, the sangria on draught was delightful, as was the wine, the larger is cruzcampo so a known brand.
The only thing I would improve hotel wide would be the Sun loungers as they are not the most comfortable and some are in need of a good clean, same as the umbrellas.
One last thing to improve would be the shower curtain in the end rooms that have alcoves in due to the stairs, for example we stayed in 701 and the bath was wider than the alcove meaning the shower curtain was a good distance into the bath which made showering very awkward this could be solved with a L shape shower rail or something similar instead of going from the edge of the alcove.
Again this hotel really is value for money and we were not disappointed at all.
Paula McDonald
We had a wonderful time here with our almost 2 year old. The food was fresh & plenty of choice. Salad bar was delicious. Self serve beer & wine which was a nice touch. Friendly staff in all areas. Clean everywhere & great location. Great value
Jackie Burton
Tutu was very good always a smile on her face and very helpful. Eddie also had a smile on his face no matter what happened Julia was very helpful and nothing was to much trouble. Rooms could do with a bit of attention Entertainment could have been better started after 9pm and finished at 11pm.All in all had a good holiday.
My Booking
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