Anna Deighton
Second time at the hotel and had a lovely time again. The staff are what makes the hotel... All are so friendly and helpful. The hotel has instigated a sun bed booking policy which we found to work really well.. There was always a staff member at the pool to help with bookings if needed assistance and we never had any trouble finding a bed - Carmella gets a special mention!!! The food was good and varied and the alcohol and soft drinks free flowing. Would recommend to others who want a peaceful, stress free holiday
Mhairi Smith
Stunning hotel. Fantastic location, very central. Loved that you could book your sunbeds a couple of days in advance, so there were no sunbed wars at 7am, and you could choose where you wanted your sunbeds. Although you do have to book quickly as soon as the booking system opens each day to make sure you get the sunbeds in the area that you want. Staff were all really friendly and helpful. My only criticism, and it's only a very small one, is that none of the ice machines were working throughout the hotel. But you could get ice from the hotel bar. We had an amazing break here, and will definitely return again.
Dawn Long
Stayed here in June for a week on B&B basis. The breakfast buffet was amazing and so much choice. Absolutely fantastic hotel, the staff cannot do enough for you, from reception to the lovely pool staff. Booking of sunbeds is a brilliant concept and something other hotels should do. The whole hotel is stunning and smells incredible. Will definitely be back x
Joanne Yousaf
Excellent hotel, arrived late evening, reception staff couldn’t be any more helpful. The hotel is kept to a high standard of cleanliness, well done the hospitality staff. My room was lovely, lots of personal touches, robe & slippers, coffee machine, free mini bar, snacks, even an iron that you didn’t have to pay for. Spotlessly clean and well turned out daily. I’ve had the best nights sleep, mattress and pillows are lovely!
Dinning room, the food is excellent, lots of choice for all, well presented, the staff are friendly and can’t do enough for you. Overall the dinning room experience was calm and a pleasant atmosphere, well managed, well done to the chef's and their team for all their hard work.
Pool area is well managed and maintained, the cleanliness is to a high standard, the staff work hard to keep it pristine. The life guards do a fantastic job, very friendly and helpful, no job too small. Sun-bed reservations are the way forward, this is a brilliant idea, the lovely Carmella was on hand to assist you and couldn’t do enough to make sure you were happy.
Entertainment team, what a bunch of energetic, friendly characters they are, you will be entertained, you will laugh and have fun!
Overall, 5 stars given to this hotel from me, the staff are here to make sure you have a lovely holiday and you will be met with a friendly smile.
Location is great, right near the beech and bars!
David Gladwyn
What a fantastic adults only hotel. Strongly suggest booking star prestige rooms due to all extras you get such as rooftop infinity pool with free bar area and food. We stayed half board due to the availability of snacks at lunchtime. Entertainment team were very good and provided exercise classes, craft sessions, and arranged good evening entertainment. Andrew the entertainment leader was the key to it's success. Plus special mention to Jesus in Star Prestige separate dining area who always was amazingly attentive.
My Booking
