Side

Maxwell Tysall

we arrived here on the 25th of August for two weeks. We arrived a few hours late at 3am to a room that we had not originally booked. We were placed in a triple room rather than one bedroom apartment. Although two days later we were moved to our one bedroom apartment. Due to this mixup, we were offered two days of free half-board service. We were also given free Wi-Fi for our stay. We really appreciate this. due to arriving so late in the kitchen was closed. One of the barman Kemal, ordered food from a restaurant for us as we had not eaten in 12 hours. This was organised by the manageress, Seyda. Our apartment and everything you needed in it. It had a single hob, a toasty machine and a kettle, along with the sink. The appointment was basic, but it was very clean and spacious. Also, thank you to Mehmet the barman for sourcing Guinness for my dad, when he requested if there was any in the bar and there was not. I would recommend the steak night at the hotel as the steak was probably the best that we had throughout our whole holiday. The pool facilities are fantastic, along with the onsite restaurant and mini Mart. there are three supermarkets within a stones throw of the hotel too. BIM, Carrefour & a Migros. also a short walk from the hotel are a few bars, we would definitely recommend the flying horse for food and skys bar for karaoke and cocktails! As a family, my parents and I have been to Turkey over 20 times and found this to be one of the most pleasant hotels we had stayed at. if you're thinking about coming to the Side area, I would definitely stay here as it is central to everything and you can even walk into Antik Side (old town). As well as getting a dolmus into Manavgat and the Nova Mall too! thank you very much to Seyda and her family for such a pleasant stay in Türkiye. tesekkür ederim!

Sam

If you’re expecting something soo luxurious then this hotel isn’t for you. I stayed here for a boys holiday, it was amazing staff were always ready to help you out and room was cleaned daily. Also bed shower everything is what you just need. And people staying are also really friendly and pool is great. Highly recommend. Also you’re close to the bazaars and shops. Great hotel

Stephen Daggett

Clean and tidy with lovely friendly staff and beautiful pool area. The area is quiet but has everything you could want and a market every Saturday 2 minutes away if that. Hotel puts nights on thoroughly recommend the Turkish night

Raihan Rahman

Absolutely shocking experience, I say experience but we spent a total of 4 hours in the hotel with my friends, upon arrival it was run down and ugly. Thought we’d give it a chance as we only needed the bed and showers anyway. The rooms were shocking, showers wasn’t working and the beds were filthy. Absolute vile fellow hotel stayees as we were racially abused upon arrival within 30 minutes of arriving. Safe to say we booked an Air BNB and handed out keys in and left the same night. Don’t fall for the good reviews and believe everything bad you’ve ever seen about this hotel. It’s a scam and it’s not worth the cheap price.

Ste B

POSITIVES: Room cleaned every day. The pool was large, and kept clean. NEGATIVES: £160 for air conditioning & safety deposit box charged on arrival. Food was expensive, and of poor quality. Drinks were expensive, and very limited. There is nothing to do around the hotel. Nothing happening in the evening (in or around the hotel).

sophie smith

Overall it was a nice hotel. The food was very repetitive and in my opinion wasn’t very nice.. different to what I eat but I’m fussy and from the UK, so they accommodated and made chips most the time which was nice of them. Everyone there was kind and friendly, cannot fault them for that at all. Felt very safe and comfortable. Downfall- We went in the beginning of may, so it was really quiet. There was no entertainment on, most days they didn’t even put the slides on as there ‘wasn’t enough people’. With 2 small children this was quite sad. When it was on, there were no lifeguards around anyway. we paid for all inclusive and without a DOUBT the alcohol is watered down, I didn’t even feel ‘tipsy’ or ‘merry’ even once the whole 10 days we were there and I had a good few drinks each day. You could physically taste the water. All inclusive only includes ‘house wine’ which is a 2L bottle of rose and the entire bottle is 4% (this is then watered down) we asked to look at the bottle. The beer was the exact same, watered down so much that the fizz was barely there. We had to pay for anything else. All inclusive was absolutely pointless in my eyes, we spent 70% of the time eating out at the red lion pub about a 5/10 minute walk away. We also were ripped off up the town and spent almost £50 in English money on their tea, we came back to the hotel and told the manager our story..for our tea to have gone missing within the next 3 days. (Only people in our room were the housekeepers, the managers wife bear in mind). So obviously the manager was adamant they hadn’t stole it, but it didn’t just disappear into thin air and we had 3 big bags full. Other than this encounter, it was genuinely ok. Just wouldn’t exactly class it as a family hotel, more of a ‘couple’ hotel if you want a quiet and relaxing time.

Babar Ali

The staff very helpful but most of them could not speak English or spoke little English. This made it difficult to communicate. The food was very nice. Different types of dishes each day was very impressed with the quality of food. The rooms are very clean. Mates came in every day to clean them all. The hotel was very clean. No mess anywhere.

Marie McAndrew

Room was a great size with lots of storage, full size fridge, shower was very good. Cleaned each day. Lighting was not too good, 4 lights not working, asked to rectify it, but only one bulb was replaced. Great selection of food, always found something we liked. Drinks were a bit weak, but it didn't bother us. Pool area was a little tired. All in all, great value for the money. Location didn't have much around it but only a short dolmus ride from the old town. Free shuttle bus to the beach n back.

Maarika Tokko

Spent 6 nights here with my husband. Food was great, good variety for sure. Rooms were cleaned every day. I would say a pool could be a bit bigger for the amount of people, but it was still pretty good, specially for price. People working there were always very helpful and kind. Not far from the sea may be 57 mins walk. Certainly recommend! Plus there are cats :)

mark freebury

How do I put this.... rooms was grate pool was good. The alcohol 🍸 was waterd down as I had a shoot of Jack Daniels and tastes like water 💧 witch is wrong as we paid for the all inclusive also a member of staff was really rude when bar shut he was rude about it to my sister in law, also we was eating and a cat vomit on the floor and we told 3 member of staff no one wanted to clean it up and the food is terrible we had upset stomach and had takeaways we couldn't eat it (DONT WAIST YOUR MONEY)

Timo

Rooms were probably the worst I've ever seen the toilet seat had hair on it! Right after we came in after they cleaned the room. The shower was extremely dirty and it looks like they didn't even try to make the bathrooms clean. Food is just nothing extraordinary. Activities are very boring and we got jealous of our neighbors from the other hotel which had very fun activities. The aqua gym last time I stayed in a another country was absolutely like I've seen it was very fun but this aqua gym truly disappointed the person doing it looked so effortless and bored and the activities are so casual.

Olga Maslova

I highly recommend this hotel ❤️ Everything was great!!! Friendly reception, good food. Timely room cleaning, private beach.

Margaréta Veľká

If you don't have high expectations, this hotel can be a good choice. There are many shortcomings, the hotel is old and not very well maintained. The main negative is dirt. In our opinion, the hotel is dangerous, the walls are cracking, the railings are swaying, the plaster is falling off. There was glass in the child bed they brought to us! The beach is dirty, it is the fault of ill-mannered guests who leave trash behind and the staff does not clean the beach thoroughly. There is a terrible smell around the children's pool. We also smelled this smell on the first day at the beach! The room service was the worst we have ever experienced, cleaning was not thorough, one day they did not come to clean at all. The coffee is really bad. The wine is also of poor quality. The positives are, a large selection of dishes, you can eat something different every day. We really liked the Turkish bread prepared by the women on the beach and by the pool. The food is ok. The staff is nice, especially they treated our children very nicely. My husband had two massages and was satisfied. It is a quieter hotel, less animation and the evening program is only on the beach, which is 500 meters from the hotel, but it was not a problem for us because we have small children. We would not come back here again. This hotel does not have 5 stars even in a dream. Definitely do not use the services of the hotel hairstylist. He is an arrogant and rude man! And his work is not good at all.

Gabriel Bala

This hotel was 5 stars 10 years ago. Compared to other hotels in Turkey that I've been to, the price was the same and the quality of services far below average. The staff knows very little English. It took 5 employees to tell us if they have hookah with vanilla flavor. Everywhere there are places where the sandstone is broken. In the place where the meal is taken, water flows from the ceiling (the air conditioners produce condensation and the water has infiltrated the walls). In the area of ​​the children's pool and above it, it smells very bad (most likely from the Turkish bath). There are almost no activities to entertain tourists. Instead of going here and watching how the hotel next door has different activities that you miss, it's better not to go. The food is decent, you have something to eat (they had a fish, Asian, Turkish evening, an attempt at an Italian evening). The drinks are local, there is no export drink. The rooms are not cleaned, only the towels are changed and the fridge is filled with soft drinks. At the hotel beach, the food is repeated, only beer, water and juice are offered. No cocktails, no fruit (only apples). The evening entertainment takes place from 22.00-23.00 and consists of a little dance, music or BINGO (it couldn't be more boring than that).

Stoyan Petkov

1)Top service, perfect personal. They had problems understanding any language. Personally I do speak 4 languages, but they couldn't understand neither English German Russian or Bulgarian. 2) Rooms are very clean, very good hotel rooms if you are even number for the room the terrace is 2 m away from the near by hotel. It was very bad experience waking up, and seeking the neighbour smoking and watching you.. 3) Food was the same every day, no diversity, we spent 7 days eating only fried potatoes and the queue for them was pretty long, so other customers also understood that the food wasn't good. Very salty, very... do rely on Salad and potatoes.. Nobody speaks English, which was devastating. Only Turkish, and you rely on your hand for the most of the conversantion

Dee B

I want to give an honest review that's helpful to others in making an informed decision about whether or not they should stay here. The reason we gave 2* is because of the cockroaches, poor quality food/drinks and leaky/mouldy bathroom. The majority of staff at the hotel were friendly and happy to help, no issues with the service, the team were nice. The hotel has a free kids club for 4years and older, toys, arts and crafts, Lego, playroom and play area outside. Good size pool area and fun slides. Hotel entertainment every evening from 8.30/9pm. Belly dancing, acrobatics, dancing, music night... All very enjoyable. Overall, I personally would not stay here again. I'd recommend reading the reviews carefully if you are thinking of staying at this hotel, lots of reviews either giving 5* or really slagging it off so it's really hard to know what to expect. I wish I'd taken more time to read more of the more balanced reviews carefully but it's a lesson learned for my future holidays.

Naveen Chinnam

We stayed from 9-march-24 to 16-March, rooms are 6104,6105. Unfortunately, our experience with the staff (especially in restaurants , serving and cleaning staff ) was extremely disappointing. We encountered rude and discriminatory behavior from some members of the staff, which greatly detracted from our overall enjoyment of the stay. It's unacceptable to be treated with disrespect and discrimination in any establishment. While the facilities were acceptable, the negative behavior exhibited by the staff significantly tarnished our experience at the resort. We would not recommend this resort to others due to the unacceptable treatment we received. Additionally, it's crucial to provide specific examples of the discriminatory behavior you experienced to help future guests make informed decisions. If possible, you may also want to consider reporting such behavior to relevant authorities or management.

michael knowles

Ignore the bad reviews, this place offers extremely good value especially in Feb/Mar as the vast majority of hotels in area are closed for renovations. Credit to the management for accommodating and catering for what seemed like a good capacity of guests in winter. Food was exceptional with absolute masses of choice at every meal to suit all requirements, all cooked and prepared to very high standard. Staff where all exceptional and very very friendly rooms and amenities are all excellent, sauna and spa included in price , plenty of sunbeds round pool, and plenty of seating in bar/lobby area, which is also excellent and offers a vast majority of choices. Minor maintenance going on during our stay, which is to be expected this time of year, but none of it interrupted any part of our stay, and yes, certain parts of the complex where closed during our stay, but this is to expected during winter. Minor issues where wifi, which was adequate for basic needs but wasn't strong enough to connect to my firestick in room, which meant no UK TV options, not a problem as the hotel offers so much even on bad weather days, to the point we had limited time to enjoy the full facilities on offer as we were kept busy with all the other options. cleaning could be slightly improved around the room area, basically the balcony and windows, but again , its off season and I expect staff were busy conducting other tasks and minor maintenance. Not 5*, but may be in high season, and could easily make the grade with very minor improvements, but still a very high end 4* and an excellent choice for a very enjoyable winter trip Loved it and will look to return and fully recomend. Also weather was excellent during our stay >02.03.24

Poonam Kaur

I had a disappointing experience at this hotel. Hygiene standards were lacking, with a cat playing near the food, no clear allergen labels, and rude staff. The cleaner entered my room without knocking, and the staff showed little concern when I brought it to their attention. Additionally, using the spa was far from relaxing due to loud construction noises from the adjacent room. Overall, not a pleasant stay, and improvements are needed for a more enjoyable guest experience.

Naveen Chinnam

We stayed in this resort for 1 week in march-24. My recent experience at Restaurant left me utterly dismayed and deeply disturbed. It became evident that the staff at the restaurant practiced blatant racism, treating white patrons with favoritism while displaying a disdainful attitude towards brown individuals, myself included. Throughout my stay, it was painfully apparent that the level of service I received was markedly inferior compared to that provided to white customers. Not only were we neglected and left waiting for extended periods without any attention, but the contrast in treatment between white and brown patrons was stark and unacceptable. The staff's bias was further exacerbated by their overt prioritization of white customers, evident in the swift cleaning and attentive service provided to their tables while brown customers were ignored and left to fend for themselves. Such behavior not only tarnished my dining experience but also served as a reminder of the deeply ingrained racism that continues to persist in society. It is utterly deplorable and wholly unacceptable for any establishment to perpetuate such discrimination.

Lilia Blagoeva

I want to tell everyone who is thinking about resting in this hotel. You don't. In short, what happened. We had booked two deluxe rooms and one family one. When we arrived, we only had one deluxe room instead of two. They said to wait. So three days in suspense, until they found out we had two deluxe rooms. People at the reception are not competent and there is no respect or courtesy. The manager is hiding in the office and is not interested in anything. The food is the same. The rooms are cleaned, but it can be better. Only the staff in the restaurants is ba level.. polite and smiling.

Chris Lawton

Stayed for 7 nights early nov 2023 - booked an economy room and when checking in was asked repeatedly if I wanted to upgrade for extra 10 euro per night - kept saying no I’m fine with what I’ve booked - bit too much of a hard sell really- anyway room was fine with a balcony - generally hotel was good, quite close( 7 mins walk to the beach) - food and drinks good plenty of choice - all in all had a good time and I would recommend the hotel

Weronika Twerjanowicz

I spent the best vacation in this hotel, beautifully designed hotel with very nice interior. The rooms are large and spacious with a nice balcony and view. The hotel is in a great location - close to Side, the beach and stores. The staff at the hotel is very nice and friendly. The food at the hotel is delicious and very varied. Master Hakan knows his stuff and can cook delicious food. The alacarte food is also very good. Thank you for a super vacation and memories, I will definitely go back there! See you there :)

Deba Fazollah

I am currently staying in this hotel with my 3 children. The hotel is not child-friendly at all. I feel great hatred for people with children. No activities should be held in the rain nor in the evening like the other hotels. when we sit down to eat at the table, their waiters do not come to us at all to ask about anything, which we have experienced much more in the other hotels around here. never recommend to anyone this hotel.

Ele Ba (EleBa)

Where to start...take a seat and grab a coffee/popcorns ! DO NOT RECOMMEND. Ignore Itaka's reviews as they filter out negative ones HOTEL overview: stuck in the 1980-1990, at best a 3 star rating is fair, no way is 5 stars . Mouldy smell everywhere, 8 out of 14 days power outages with electricity coming and going. Internet is a joke, the closer you are to reception/lobby the weaker it gets, even if you buy ‘ fast internet’ , ridiculous ! Toilets handles in the beach broken; reception toilet paper dispenser broken..2 weeks nobody fixed anything. One of the elevators never worked for the whole 2 weeks , I am sure it still doesn’t. Rooms are clean, remember to leave the green sign on. There is signs against ' booking' sun beds at the pool, yet people leave their towels over night, staff tidy up the pool at 19:00 and just ignore the ' booked' sun beds instead of removing the towels. You are in big trouble if you do not speak German, everything in the hotel and surroundings is written in German & Russian. GUESTS: Very hostile environment, many aggressive guests/fights, people are rude and pushy , never seen anything like it FOOD: it’s ok , nothing to rave about, there is a huge amount of desserts GYM : could be ok , but it's dirty , no cleaning products to wipe off seats ( people go in there from the pool and do not bring a towel ) also nobody supervises , one day there were 4-5 kids age 6-10 running around barefoot LAUNDRY: the whole ordeal took 6 days..3 days to finally had it collected, 3 days to have it returned ( 7 T-SHIRTS !) BEACH BUS: very good, constant service, but it takes 5 mins to get to the beach on foot anyway. ANIMATION: pathetic, mini disco songs the same of 2 weeks, mainly in German, it was torture. Evening entertainment sad, we only managed to stand though it 1 evening. A fight broke during water polo and the animation guy didn’t even bother to intervene. Also, once they realize you don’t speak German, they completely ignore you. BEACH BAR STAFF: friendly and nice , there is a fruit corner as well as hot food and local food. POOL BAR & MAIN BAR : hit and miss, not so friendly. RESTAURANT STAFF: exceptionally friendly and hardworking , especially Uğur, always a smile and a welcome RECEPTION: Rude, aggressive, unhelpful , unfriendly, obnoxious , you can ask the same thing to anyone they will answer something different. Worse of all the ‘ Manager’ he either doesn’t know anything or he lies! Everyone is in to scam you or wants a tip constantly. Do not bother carrying Turkish Lira, everything is in Euro/Dollars they will just convert x 3 , and if you do not know the approx. exchange, they will call it ‘ hotel’ rate ( ??!!) SCAMMERS ! MASSAGES : the rep harassed me incessantly for 14 days, constantly ! Slimy, creepy, annoying individual !

A M

Great hotel! The food and drink was good, the water park was great! The kids love it! The old rooms wasnt so good but for this price it was nice. The staff was helpful in every thing we need. Special thanks to the hotel's nurse who, despite not knowing English at a conversational level, continued to help us with everything she could, used a translation service to understand us and invited a doctor to the hotel to check our child.

Aika

I like this hotel. Rooms clean, evening program so interesting, thank you for good memories

Amad Abou arisheh

The rooms are disgusting and look very bad an not clean and old. as we arrived they gave us a very bad room after we ask three times for a better room, they gave me a bit better room, the food is normal, the pools are less than normal, the activity is zero. Kids activity are just for 15-30 min at night. It deserves 3 stars hotel not more than that. There are many better and cheaper hotels around, this was my third experience in antalya. And it was the worst

nakulkami

•Pools & Beach - 5/5 ⭐️: Pools were nice, particularly aqua park. Two additional shallow kid pools (40 cm) was another nice concept, for the families coming with kids. Because there were several pools, it was very comfortable to choose and it was not crowded. The hotel had private beach in 3 min walking distance, which we also enjoyed. •Meals & Restaurant: - 3/5 ⭐️: Although the taste of the meals was ok & acceptable (not admirable), it was very overcrowded in general and sometimes you may need to wait on queue for 20-30 minutes to take your meal, with no available table to sit and eat in peace. • Snack Bars & Drinks - 4/5 ⭐️: Several snack bars and drink bars across the hotel were available for a time period during the day. We liked pizzas, burgers etc. and enjoyed. Drinks and cocktails were also nice, although sometimes a bit crowded, but generally nice and acceptable. •Rooms & Hygiene - 5/5 ⭐️: The hotel was generally clean. The staff was very pro-active and quickly clearing up, whatever is left from customers. The rooms was nice, a bit small but ok for us. You can request cleaning and any needed items from reception when needed, and it will be provided. •Result - 4/5 ⭐️: If you come with family and kids, liking swimming pools and beach, it is recommended. Considering the meals are not very important.

Snezana Kokeric

Hotel is OK, but it should offer better service for the price range. It is family hotel, so prepare yourself for lot of children. Room: everything working OK, air-condition perfect. You can make coffee in the room, there is TV with limited number of channels, minibar(non alcoholic drinks and sweets). Cleaning depends on a day. Bed linen changed regularly but towels not. The floor moped partially in the room or bathroom, never on the balcony. Minibar also depends on a day, what is reffiled and what is not. There are several restaurants, few snack restaurants that children like. The food is fresh and tasteful. Most of the main dishes are with chicken, other kinds of meat or fish are limited. Often it takes time to find the free table. Several pools, fairly clean. One with slides which are nice. You have to hurry up to find free sun bed. Towels for the pool /beach are free and changed daily. The beach is outside the hotel, you can walk for 5 minutes (pedestrian zone) or take special wehicle to take you there. There are always fee sunbeds at the beach. Sunbeds are not being cleaned so you have to do it. Also, the waist is collected from the trash cans but small pieces are never picked from the send. The sea is warm, there are always waves but you can swim. There is a bar and snack restaurant at the beach. The staff does not speak English, so it may be hard to communicate but it also means that they will not bother you with additional services (massage, hairdresser, shops...) Beside the hotel there is small lake and nice area to walk in the evening with shops and few other hotels. Wi fi works good in the room, and on and off in public areas. There is a show every night, do not miss the one with the fire. You can take dolmus to Side, it is one EUR per person. It stops in front of the hotel, I recommend it. In total, it is not bad hotel but the service should be better, especially cleaning.

elaine brown

We had a lovely time .Amazing!!!! The Hotel is immaculate, very modern room shower and balcony all good Reception extremely helpful very friendly .Thank you to Tatiana and Deniz so helpful with directions for us to find our way around. Pool was kept extremely clean . Breakfast was good even do scrambled egg omelette and fried eggs if required. Plenty of restaurants in a 5min walk The Beach is also only ten min walk going down hill quite a steep climb back up but good exercise at the end of a long day on the beach.That is why Thank you A Hotel keep up the good work from Elaine and Jim room 314 stayed 4.09 23 till 13.09 23.

Pete Kirkby

Lovely hotel with very attentive staff, on arrival in the early hours we were shown to our room which was of a high standard, one of the lights didn't work and the bathroom tap was stiff, this was fixed the very next morning! Totally impressed.....the breakfast is one of the best I've had in turkey, thank you A hotel, we will return 😊.............

Anthony Wilson

Just finished my week at this hotel and I'm really glad this is the hotel we choose, had one off the best times, rooms and hotel are spotless and the service was amazing, breakfast was really good so many options and coffee machine at hand, came away with my wife and 2 year old son. Staff are so caring and lovely, DJ was also such an amazing guy played great music and had everyone come together for water ball and that was awesome then winning teams got free drinks, thanks very much to him, would definitely recommend this hotel everything so close bye and this was my first time to turkey and made my experience 5 stars 🌟

Anastasia Bling

First of all this is my second time in side and I must say , this hotel including the staff, receptionist female , cleaners . Absolutely terrible . Not child friendly at all below is the reason Bad: • marble flooring in bathroom very dangerous , especially for children . • everyday for breakfast is cold nuggets , cold chips , and uncooked omelette. • view is grass field no beach view at all . • one pool and a stray cat drinks out of it • cleaners are very sneaky and take pictures of belongings in the room to report . • stray cat is in restaurant • annoying dog that staff use on site , barking constantly • selfish receptionist • annoying musicThat is very loud. Good. • raven is the best staff in this whole hotel.

Dmitry Tsatskin

Stayed in the hotel for three weeks and was completely enjoyed with the hotel. The room is comfortable and clean (due to daily housekeeping service). Very tasteful breakfast with a good coffee (not as often for hotels in Turkey). Very friendly staff speaking Turkish, English and Russian. Very nice music in the pool bar plays all the day with enough volume (not as loud). Strong Wi-Fi everywhere in the hotel (that was important for my work). 5 minute walk from touristic facilities and 15-20 minutes from the sea.