Sian Lawrence
There is nothing 'deluxe' about this hotel! It is 2-3 stars, not 4-5. The ONLY saving grace was the food - it was very nice.
Very dated decor with poor finishes.
Really loud spanish hip hop all day by the pool, playing on a loop
Dangerous decking outside, rotting and sticking up in several places.
Cleaner’s trolley parked outside one of our rooms daily, blocking the door and used loudly in the mornings. It took three complaints to have it moved, and when they did, they just relocated it a few doors down and covered it with a sheet.
Dirty room with a stained bathroom.
Shower head full of limescale, causing water to come out sparsely and erratically.
Lamp in my mom's room sparked when turned on.
No lifts, which isn't mentioned anywhere on your site. We were on the top floor!
The 'superior rooms with Jacuzzi' that my friends booked were rotting and moldy, with no proper ventilation for the Jacuzzi. When they asked to move, the manager was extremely rude, shouting from her office instead of getting up. The hotel initially asked if they could stay in the room for one night, which they refused. We had to contact On the Beach to change rooms, wasting valuable holiday time. The replacement room had a red/brown mark on the wall and was clearly unclean. The hotel’s response was to paint over the mark while my friends were out, leaving the doors open and lights on, resulting in a room filled with the smell of wet paint and bugs. They had to change rooms again, and the final room they got was clean, but my friend ended up with bites all over her body, likely from bed bugs.
Doug Howie
Just had 2 weeks at Manaspark. 1st time visit to Turkey, couldn’t have chosen a better resort (Oludeniz Beach) and hotel was great in many ways. As always, maybe some things could make it better.
The great… Location (set in Mountains, on hill which gets a gentle breeze). Food (all you want, wide choice, and all was of great quality, Breakfast, Lunch and Dinner). Views (set on hill, looking down to town or up to hills and Paragliders!!). Activities (Cable Car, Beach, Boat Trip, Paragliding, Sea activities and Spa all close to hand). Staff (all helpful, friendly and in general couldn’t do enough to help). Pool service (don’t have to move as drinks keep coming). Sun loungers (plenty available and no need for early morning panics!!). On site trips were well organised and priced.
Special shout outs to Ezgi (our waitress round the Pool), Ebru (our wonderful waitress in restaurant “Cheers”), Ozkar (Restaurant Manager, “Lovely Jubbly”), “bloody”Erol (Entertainment Manager), Arif (Trips organiser) and of course Jimmy (Spa Manager “baby”). They all couldn’t do enough to help us enjoy our stay.
I would say though, 5 Star is generous. As with other comments, some maintenance is required with the wooden decking around the Pool (risk of injury as it is), and although the restaurant has full open windows, it could do with fans to aid circulation (especially when charcoals are put out!!). Some minor room repairs may help, but nothing that spoilt our trip, only not what might be expected for 5 star.
As a summary, if you want a great location, food and to be looked after, you won’t be disappointed with your choice.
Our 1st time to Turkey, we will be back, and it left us with a lifetime of great memories.
Adam Currey
Thought the hotel was great. The views are unreal. We paid slightly more for a pool view and I'm so glad we did. Nothing better than having a drink while the Mrs is getting ready. Have to mention Ahmet at the restaurant as he was unbelievable. The man needs a payrise. Remembers everything. Buse on the bar was brilliant as well.
(If I'm being picky I'd say they should get more alcoholic options. They have about ten spirits which limits the cocktails they can make)
Ruth Spencer
Had a great stay, staff are friendly and welcoming.
Location was perfect for us away from the noise, but close enough to walk to the strip.
Rooms could do with a little freshen up.
Saad Khaliq
Very nice hotel, staff all brilliant and the service is professional.
Evening entertainment is very good and just a wake down to market and beach.
Restaurant has fresh buffet food and staff always topping up drinks.
Everyone is friendly.