Richard Harris
Perfect location. Just 10 mins from the PortAventura park and 10 from the beach. Hotel was nice enough. Evening entertainment was a bit meh but maybe because is now quiet season . Food was not too bad but a little basic. Nice pool area , drinks very cheap . Diana on reception was very helpful especially with helping us with train timetables. No kettles or coffee in room but I read this before I went and bought a foldable kettle before we went and took coffee . Would definitely go back again .
Nicole Harris
Just got back from two amazing weeks here! Everything about this hotel is amazing. 10 minute walk to port adventura, the shops and the beach it’s the perfect location. You have beautiful rooms, big range of food and drink, little book corner with really comfy seats, beautiful pool and roof top but the real credit to the hotel is the staff! The animation team does an amazing job keeping the kids and the adults happy and occupied. The kitchen and bar staff give you the best experience and always have a smile on their faces! The best part of the hotel is Esmeralda, she will go above and beyond for you, any help you need go to her! Can’t wait to get back next year to my second home!
Tracy Morgan
We’ve just spent a nice week at the H10 Salauris Palace and really enjoyed most aspects of our holiday. The positives include:
Friendly relaxed atmosphere but looks smart.
Lots of choice at meal times. We really enjoyed the food! I couldn’t fault it, breakfast or dinner. Way too much choice to go into on this review but I can’t imagine anyone being unable to find something they enjoy. I loved all the slow cooked meat dishes! The braised beef and pork in lovely gravy or sauces, the spare ribs, the steak and fish off the grill, all delicious! Freshly made pizza was my husband’s favourite. Breakfast was great too. They could do with an urn for dispensing boiling water as their machines are REALLY slow and most people made tea while we were there but the coffees the machine made were nice. My only quibble with dinner was why put the soup station right in the middle of the queue for main courses? People either have to queue for soup then again for their main course as there are no trays, or ask if they can push in to get soup which wasn’t always welcomed I noticed. I didn’t have enough appetite to try any of the lovely smelling soups unfortunately.
Air conditioning great, very easy to work.
Wi-Fi excellent, no dropping or weak spots that we found and it’s free.
Beds firm but comfortable, two large singles pushed together to form a super king size.
Good toiletries, you really don’t need to bring any.
Nice towels.
Location good but would be better if a bus stopped anywhere nearby. It’s a good 10-15 minute walk to the nearest stop outside the H10 Salou Princess, another 7-10 minutes to the main stop outside McDonalds. Ok if you have no mobility issues and it’s not boiling hot.
I would have given 5 stars for everything but for our only issue. It was that despite requesting a quiet room when booking and again on check in, and the hotel being half full, we were given probably the loudest possible room in the building? Floor one, right on top of the bar where people talked, laughed and screamed until 1am inside and outside, and directly in front of the loudspeaker used by the unnecessarily loud and booming daytime animation team! Everyone was talking about how loud these people had their volume up, you could hear it halfway to Salou! And yes we’re were lucky enough to get the room right in front of it. The noisiest night by far was the flamenco night which we were exhausted from a full day out so went to bed a bit early (adult entertainment starts at 10pm!) The room was literally shaking from the unbelievable stamping of the dancing and loudness of the music! The Facebook group for the hotel was full of complaints asking what the awful noise and banging was from people on the other side of the hotel on floors 5&6, we were directly above on floor 1!
I would still highly recommend this hotel just insist on a quiet room unless it’s not an issue for you. I’ve never had a problem with finding rooms too noisy in 40 years of hotel holidays.
If you have mobility issues consider somewhere closer to the main drag and definitely don’t stay in Cap Salou as it’s all hills.
Danielle Brown
Just returned from our second trip to this hotel, honestly have no bad words about our stay, the first time just me and my husband went then we returned 2 months later with our 3 children. The hotel itself is just perfect, absolutely spotlessly clean, very very well run and organised, staff are all 10/10 ! Extremely polite and helpful. The rooms are just perfect, as a family of 5 and my children still at the age I want them with me our room was huge and we all had enough space without being under each others feet. The hotel entertainment is just out of this world ! The animation crew are fab ! Each and everyone of them are great ! So much to do for the little ones, and the entertainment in the pool is just great, each and every member of the team just know how to be with the public and know exactly what to do to get everyone in the mood for games :) we all thoroughly enjoyed our selves here! Kids were sad to leave, we will be returning next year with even more members of our family ! Cannot wait to go back ! Thank you for such a perfect and enjoyable stay x
Podium Driving School
We stayed at H10 Salauris Palace for 7 nights and it was one of the best holidays I’ve had in the last 15 years. This time we wanted a relaxing break without travelling around, and the hotel offered more than enough to keep us entertained the whole week.
The standout was without doubt the staff. Every single person we came across was friendly, helpful, and genuinely upbeat – it made such a difference to the holiday. The entertainment team, in particular, worked tirelessly from morning to night, running activities in and around the pool during the day and putting on fantastic evening shows. The atmosphere throughout the hotel was always positive and welcoming. I also really enjoyed that this was one of the few hotels where I could practice my Spanish with the staff – and they encouraged it, which I loved.
The hotel itself is very clean. Some areas feel a little dated, but everything is well maintained and functional. The food is typical of an all-inclusive style buffet, with variety from day to day. Personally, I don’t think you can expect endless change from one restaurant, and if you fancy something different, the strip with lots of dining options is less than 10 minutes’ walk away. We never waited for a table, and although one morning there was a small wait for coffee, overall the restaurant service was efficient and guests respectful.
Entertainment is where the hotel really shines – it’s brilliant and varied, catering for both adults and children. The spa was the only slight letdown: the indoor pool and jacuzzi were both very cold and the jacuzzi only had a couple of jets working. That said, the full body massage was excellent and highly recommended.
Check-in was simple as I had already completed it online, so on arrival it was just a case of paying and receiving our wristbands, which double up as a handy cashless payment method at the pool bar. Checkout was even easier.
The location is ideal – a 6-minute drive to PortAventura, a 3-minute drive (or 10-minute walk) to the beach, and shops nearby. The beach and the strip are immaculate and lively. I can’t comment on public transport as we used a hire car.
Highlights for us included meeting new friends (both international guests and locals, which was great to see), the atmosphere around the pool, and how well the hotel managed sunbed reservations to keep things fair.
Overall, the only real downside was the cold jacuzzi, but it didn’t spoil what was an incredible holiday. I would absolutely recommend H10 Salauris Palace, and for the first time ever, I’m already planning to rebook a return trip