5 Star Costa Del Sol Holidays

Geanina Craciun

My experience at this hotel was unexpectedly good. Since I entered the hotel I was greeted very nicely, friendly and helpful staff. very clean rooms, super friendly cleaning ladies. The food at the restaurant is very tasty. We will definitely return to this hotel and I will recommend it to friends!!!! And the biggest surprise: on my birthday I received a champagne gift at the door, a gesture that made me very happy!!

Melanie Sharp

Booked this hotel by mistake thinking it was a different one. The breakfast was very nice. They had a cute cat that would wander the grounds. My only disappointments were that it was advertised to us as adult only, but there were kids at the hotel screaming very loudly. When discussing with reception they said it was recommended adults only but this isn't what is advertised, so if you want adults only book elsewhere. Location is also very poor with terrible public transport nearby so unless you have a car (it's expensive to park at the hotel) then it's not really worth staying here as there's nothing nearby.

Zohreh Shirzadian

Rooms are clean but really need an update for a 5 star hotel. Balconies, hallways and overall is in need of some cleaning and changing and really, really old and "used". Adults only which was great. Location is HORRIBLE so I'm thinking upgrading of the hotel is a need. A rental car is desperately needed. But the staff is UNBELIEVABLY FANTASTIC.

Ben Meade

I’m writing this review with great disappointment and sadness. I had a reservation at Senator Banús from July 12th to July 20th, 2025 (Booking Ref: 25062266744), which I was tragically unable to attend due to the sudden death of my father just days before the trip. I reached out to the hotel explaining the situation — a personal tragedy that left me and my brother handling everything alone, with no parents left and serious financial pressure due to funeral costs. I offered to provide supporting documentation, including a statement from the Gardaí in Ireland, and politely requested a refund or some compassion given the circumstances. To date, I have received no response. Not even an acknowledgment. At just 21 years old, I’m doing my best to manage this incredibly painful time, and the lack of any human reply from Senator Banús has been disheartening to say the least. I understand cancellation policies exist — but so does basic empathy. When someone reaches out in grief, the least a hotel should do is respond. This experience has left a bitter impression. A luxury hotel should not ignore a grieving guest who genuinely needed help and understanding. I had hoped for kindness — I received silence. I would not recommend Senator Banús to anyone who values compassion or customer care, especially when life throws unexpected and tragic circumstances your way. I’ll be waiting a response and a refund ! — Ben Meade

Donna C

We stayed at the Senator Banus for a week in May. The staff were excellent and the room was also very good. The breakfast was excellent and also the room service and pool cafe. IF you have a vehicle you can park easily out the front. Although its near a road the rooms are to the rear of the hotel overlooking the pool so you dont notice it.

Nathan

My (brand-new!) wife and I came here for our honeymoon. While everything here truly is perfect, the caveat is that this only applies to what is open. The rooms (suites, especially), pool and facilities are marvelous and high-end in every way. The location is stunning. The food is amazing, too. However, the multitude of restaurants and even the changing rooms and first-floor bathrooms were not open due to some conflict with the local government. This review would be five stars if these facilities had been open, and I’m sure they will reopen soon. My wife and I will be returning!

Brandon Mullin

This hotel was amazing! The pool is fantastic. The breakfast that is included was amazing. The staff were all very nice, helpful and I couldn't fault them for anything. I would definitely come back to this hotel. Its location was great as its on the beach and its about a 15 minute walk to the main area where all the crowds are. It has a small gym too. 5 star from me :)

Rayda Sinni

I had a lovely experience at the Guadalupe Hotel. The location is fantastic, steps away from great restaurants, boutiques, and the beach. The hotel has a charming vibe with tasteful decor and a peaceful atmosphere. The staff were friendly and helpful, always available to assist with local tips. My room was clean, well-maintained, and had everything I needed for a comfortable stay.

Viv Bryce

Had a suite - decent size… bathroom a little dated. Breakfast was excellent. The pool side service towards the end of the day was not great. The underground car park was closed - we were there off peak - so parking was not an issue but there was limited spaces nearby. Great location on waterfront.

Debbie Clark

Great location with a lovely small private beach area. The room was tired and old. The bathroom light switch didn't work well, the shower head didn't stay in place, one of the taps was loose. There was no 'service with a smile' and although any request was actioned, I always had to be requested (for instance although there was pool service for cocktails, good luck getting someone walk past and ask if you wanted another drink or take your finished glass away). We'd asked for a menu for lunch and when drinks were delivered the waiter wasn't interested in taking a food order. Unfortunately we also went in school holidays (poor planning on our part!) But kids took over the pool as kids do, but they were loud for extended periods and it was just not I'm fitting for what I expected a 5* hotel to be. Our last day, when it felt like less of a family clientel did seem better, with lovely breakfast by the pool, but again, unfortunately, marred again by the poor service of the wait staff.

Chris & Kristin

We had a lovely stay at the Higueron. The pool area was fun and unique with dozens lounge style beds surrounded by water features. The room itself was also interesting and not just the stereotypical hotel design, so that was appreciated. NOTE: the shower, bathtub (with a spectacular view!) & sink were integrated into the sleeping area so if you are traveling with a young child, it may be a little tricky keeping a quiet or dark area for them. We also loved our complementary glass of wine on the rooftop bar as part of our Hilton Gold benefits. Wonderful stay. Thank you!

Carleanne O'Donoghue

Having a great weekend at this hotel. The staff are incredibly helpful and attentive. Particularly Paula from guest services who is the loveliest person! Definitely seek her out for some helpful tips. Rooms and facilities are excellent and even have a beach club a short ride away. They even have that covered with a free trolley service down into the town. I’d definitely come back.

C CC

The hotel is visually stunning. It is modern, elegant, and filled with beautiful art throughout. You can tell a lot of thought went into making it feel special, and the rooms are stylish and comfortable. That said, there were several disappointments: Most disappointing was the infinity pool, heavily promoted across the website and booking platforms, but only accessible for an extra 200 euros per use—a fact only revealed at check-in. This is not just misleading, it is FALSE ADVERTISING, and arguably illegal. Guests should not be lured in with features they cannot access without hidden charges. The room design also lacks practicality. The toilet and shower are completely transparent, offering no privacy. Just because you are traveling with someone does not mean you want that level of exposure. In our room (406) the toilet door did not close properly, the shower leaked into the room, and the air conditioning was not working properly. On top of that, the television was very small and noticeably outdated, which felt inconsistent with the hotel’s otherwise modern design. We were also surprised to find miniature single-use toiletries in the bathroom, which feels out of step with today’s sustainability expectations. On the positive side, we enjoyed meals at two of the hotel’s restaurants and found the overall service to be very good. With more honesty about what is included and some practical updates to the rooms, this could be an exceptional place to stay.

Megan Clough

We chose this hotel expecting a true 5-star experience, but were shocked to be served raw food during our stay. At this level, basic standards like properly cooked meals should be given. Instead, we had to deal with an unacceptable oversight that could have had serious health consequences. We brought it the staffs attention at reception, but the response seemed like she wasn’t interested and no real apology, no urgency and didn’t seem promising about any compensation. For the price we are paying this is completely unacceptable. This stay has seriously damaged our trust in the hotels quality and safety standards. We won’t be returning, and I would advise others to think twice before booking.

Ami Georgiou

Our stay at the Higuerón Hotel was nothing short of exceptional. From the moment we arrived, we were blown away by the outstanding service and warm hospitality. Every staff member we encountered went above and beyond to ensure our experience was perfect – nothing was too much trouble, and everything was done with a smile. The hotel itself is stunning – modern, stylish, and immaculately kept. Our room was incredible: spacious, beautifully designed, and spotlessly clean, with every detail thoughtfully considered. Every corner of the hotel felt like a retreat, and we truly felt relaxed and cared for throughout our stay. It was a 5-star experience in every sense of the word – we can’t wait to return! Thank you Higeuron!

Jules Ben-Nathan

My wife and I had such an enjoyable time at the Elba Estepona Gran hotel/ spa. Half board, breakfast, there was so much choice, amazing. Dinner buffet, lots of choice plus a fresh meat or fish cooking station by two chefs, I just had to tell the chef what I liked and how I would like it cooked, incredible. There also was another restaurant but for a small supplement but didn't manage to go. The spa was very relaxing, and I did go to their gym once and was a good array of equipment. Outdoor very large pool and an indoor heated pool were great. And plenty of sunbeds. I'm looking forward to going back soon.

Toni

We stayed at Elba during Easter holidays and were pleasantly surprised by welcoming and supporting members of staff. Our room was lovely with an amazing sea view. The breakfast was great - lots of fruit, meats and omelette that’s made to order. I’ve managed to learn quite a few sentences in Spanish (thanks to wonderful members of staff). The hotel itself is little bit dated and probably needs a little refurb - we could hear people talking in other rooms. But it wasn’t a big issue, some people might find it annoying. Still, it’s a charming place. We are planning to come back later in a year. Also, there’s Aldi on the other side of the road for those who would like to sample local produce.

Jesopp

Lovely quiet family hotel. Nice pool, plenty of loungers. Service was impeccable from reception to bars and restaurants. Excellent hotel if you just want to chill as town is a bit of a hike but easy to order a taxi from reception to go into Marbella or wherever. The food from the buffet was great plenty of variety

Shane Ruddle

We booked 2 rooms for 7 days. We paid £1500 for one room and £2800 for the other. The difference between the two rooms was a sea view and a camp bed in the corner. Everything else was identical. How can you charge an extra £1300 for a sea view and camp bed? Feels very unfair especially when a quick online search shows the difference should only be a few hundred pounds.

David Fairweather

This was our second stay at the Elba and we liked it even more than the first. Its a 5 star hotel without that stuffy feel you sometimes get going 5 star. The Junior suite was perfect for us, quiet location, sea views, spacious with excellent terrace and sunbeds, good aircon that works quietly and nice decor etc. Special mention to Rafael and Miriam on reception who allocated our room and checked us in, and to all the staff at the Elba who were super friendly and helpful, and full marks to the Manager for having such a great team. Like most things in life, there is a little room for improvement but we had a great stay at the Elba and will be going back again for sure.

jo scrutton

Overall a superb hotel with excellent service and facilities.. The outstanding areas of service are Eddy's bar/terrace.. the staff there are so professional and even remember what you drink and how you like it.. the rooms are outstanding as are all the hotel amenities. The most exemplary service goes to the Concierge team who run the car valet service - they were faultless and such a lovely team - a very big shout out to them!! Where they let themselves down is in pockets of the hotel.. the pool service is non-existent before midday (so you have to get your own mattresses and carry them across the grounds) with barely any service thereafter .. whereas at the beach club the set up it excellent. The biggest disappointment was the service at breakfast (6 days) and each day was the same. Would take a while to be attended for coffee and every single time the coffee would taste different but not in a good way.. I can only describe as watery dishwater with a very odd taste.. I have never experienced such awful coffee and am mystified at how they can get this so wrong.. a good coffee is a must and only coffee drinkers will appreciate this. Also when requesting an additional coffee it would always be over 10 mins to be served and then mostly undrinkable .. you should be serving excellent coffee! The service at breakfast also is severely lacking together with the understanding and speaking of English - poor! The hotel reception staff should have a better English language ability - I was surprised. However did thoroughly enjoy our stay and would definitely return but if you could improve on the above then you would be operating an outstanding hotel which in our opinion would be faultless.

Thomas Pierre Horace POWELL

I had an incredible experience at the Villa Padierna spa! From the moment we arrived, everything felt serene and luxurious. The steam rooms, saunas, and salt baths were absolutely amazing! Very relaxing and beautifully maintained. I originally planned to visit with my brother, but he couldn’t make it, so a friend joined me instead, and we both had a fantastic time. The staff were welcoming and professional, and the entire atmosphere was peaceful and rejuvenating. Highly recommend for anyone looking to unwind in a truly elegant setting!

Luca Hadjisotiriou

Together with a friend we went to the Anantara Spa and it was an amazing experience from beginning to end. The staff's service and genuine warmth were a highlight, the spa circuit boasts an array of steam rooms, saunas and even a cold plunge to enjoy, and we came out of the Spa more relaxed than ever. From the elegant design of the space to the aromas and the meticulously curated amenities, everything is crafted to give a sense of unmatched tranquility. What a great place!

Anne

One of our favourite hotels - we made our 3rd visit in November 2024 for a birthday celebration with family after visiting in Sept 2021 and April 2022. The General Manager, Jorge, and some of his team made this a most memorable trip, creating memories we will cherish forever a long time to come. The spa is fabulous as is the breakfast. We also had an amazing birthday lunch of paella which was arranged via Jorge himself. We very much enjoyed meeting Jorge and his team at guest drinks on Thursday evening.

Caroline Newitt

Had the immense pleasure of staying in this beautiful hotel recently for a wedding celebration. Magnificent setting and immaculately maintained hotel. The hotel staff were so welcoming and impeccable service throughout. A truly luxurious visit that I hope to repeat.

אוראל חזיזה

1 of the best hotels I’ve ever been in, high quality service, clean rooms, amazing pool and food. We will definitely come back again! One of the best things that are included in the hotel is the concierge service! Elena was the first concierge to receive us when we checked in and she did an amazing job, was always available and helped us plan our stay at the best way possible

Isaac

Our stay at METT Hotel Marbella was absolutely perfect. The staff were some of the most accommodating people I’ve ever met. They truly went above and beyond to make sure we were comfortable and had everything we needed. Nothing was ever too much trouble, and they made us feel so welcome from the moment we arrived. What made the experience even better was how much effort they put into keeping guests entertained. There was always something fun going on great music by the pool, cool activities throughout the day, and a really relaxed but vibrant atmosphere. It never felt forced, just super well thought out and enjoyable. The food was incredible too. Every meal was fresh, flavorful, and beautifully presented. You could tell a lot of care goes into the menus. The hotel itself is stunning. Spotlessly clean, beautifully designed, and really comfortable. Honestly, we didn’t want to leave and are already thinking about our next trip back. Highly recommend this place if you’re looking for amazing service, great food, and a fun, relaxing vibe.

kitak lee

No.1 place in the world . I had a fantastic stay at Mett. The facilities were top-notch — everything was clean, modern, and very well maintained. The room was spacious and comfortable, with thoughtful amenities that made the stay even more enjoyable. The pool, gym, and common areas were spotless and well-equipped. Plus, amazing beach is two step away. What truly made the experience exceptional was the staff. From check-in to check-out, every team member was friendly ,professional, and genuinely helpful. They went out of their way to make us feel welcome and taken care of. Whether it was the front desk, housekeeping, or restaurant staff, everyone provided outstanding service with a smile. Highly recommend this hotel for anyone looking for a smooth, relaxing stay with great hospitality!

Leszek Grün

A true oasis of peace and relaxation! The hotel impressed us from the very beginning – its picturesque location right by the beach, far from the noise, really lets you breathe. Our room was spacious and comfortable, and mornings with a view of the blue sea and the pool were pure joy. The whole place feels harmonious – spotlessly clean, surrounded by exotic greenery that gives it a tropical vibe. The restaurant surprised us not only with its beautiful interior, but above all with delicious food – breakfasts were a real feast, varied and top quality. Special thanks to the staff – warm, attentive, and always helpful. Concierge Natàlia can work wonders with a smile on her face. Thanks to them, we felt cared for and special throughout our stay. It’s a place you want to come back to – perfect for a comfortable holiday. Thank you for the wonderful moments!

Keren Barnea

We had a wonderful stay at the hotel! It’s a luxurious hotel, perfectly located by the sea with an amazing view. The rooms were clean, spacious, modern, and very comfortable, and the service was outstanding. The staff was friendly and welcoming, always smiling and ready to assist with anything. Although our luggage didn’t arrive on time, Irene from Guest Experience was simply amazing! She took personal care of us and helped us at every step throughout our stay. Her service went above and beyond expectations and made our vacation enjoyable and special despite the issue. Thank you so much for the warm and professional treatment! We would be happy to return and stay again in the future.

M J

Ikos Andalusia is pure luxury from the moment you arrive. The resort is beautifully designed, perfectly maintained, and offers a level of service that’s hard to find elsewhere. The staff go above and beyond to make you feel welcome and cared for, always with a smile. The rooms are spacious and elegant, with incredible views. Dining is top-tier, with several à la carte restaurants serving truly impressive meals — all included. The beach is peaceful and private, the pools are stunning, and everything runs so smoothly you’ll forget the outside world exists. It’s the kind of place you’ll want to return to — again and again.

Jones Petlenko

Really lovely stay at Ikos Andalusia. We stayed as a family of 3 for 10 nights. There is plenty on offer all day long, from quality food and drinks to coffees, entertainment and exercise classes. It’s a wonderful place to relax and reset. The staff are wonderful, helpful and all work very hard! I hope the staff are well looked after and taken care of as they take care of us guests so well. The food is quality from clearly excellent chefs all around, buffet and restaurants. It’s also great for kids and has a quality kids club! Not all guests are friendly but that’s usually what comes with a high end resort, ego’s can be big! But most are friendly.. the evening entertainment shows are brilliant, the singers, dancers, flamenco! 💃 My only slight criticism is the original room we were given was not quite what we booked, so we changed after a few nights, no problem!.. The beach isn’t amazing, I would say I’ve seen better beaches at other resorts but that’s the only things I can mention. It was a wonderful stay! We will be back!!

David Brady

Wonderful family resort! 🙌 located right on the beach with many activities for adults, families, and kids. My wife and I really enjoyed the spa. The facilities and services were fantastic. Several large pools with plenty of room to lounge by the pool. There is food and drink service at the pools. Grass tennis courts, bikes, bike and walking path along the beach, jet ski rentals, and so much more that I may not have mentioned. Food and drink service is also provided at the beach, along with chairs, tables, and lounge chairs. The evening shows are also enjoyable. There are also several good food options. Our favorite was the themed buffet.

Ευρυδίκη Δέσποινα Κορδέρη

We had a brief opportunity to visit Ikos Andalusia and experience the Spanish vibes and the luxury of Ikos! The staff were super friendly and welcoming, they took care every small detail, they even prepared separate duvets for us as we’re 2 friends in a room and a warm welcoming treat! We chose seasons, beach club and oliva for our lunch and dinners and we also tried ouzo and fresco for breakfast, however you should not underestimate the buffet of flavors as the options were endless!! The golden mile with the bikes was an excellent choice after a rainy day and we visited Estepona with a great weather! Congratulations to all the team!!

Will Neale

We are just ending our lovely stay at Ikos Andalusia, and overall had a very positive experience. The resort has a genuinely welcoming and relaxed atmosphere, with beautifully kept grounds and a thoughtful layout that makes it easy to unwind. There are multiple pools throughout the resort, including a dedicated children’s pool and splash pad near the main building, which is perfect for families. The spa is fantastic — calm, well-appointed, and a real highlight of the stay. Another great feature is the large selection of bikes available to hire, offering a great way to explore the surrounding area at your own pace. The beach is attractive, though worth noting that it’s quite rocky when entering the water — beach shoes are highly recommended for comfort. Dining was mostly a strong point. I’d especially recommend the Sensations restaurant, which was excellent — if you can get a reservation, it’s well worth it. That said, not all dining experiences were consistent. The Italian restaurant unfortunately suffered from poor service, which didn’t quite meet expectations for a resort of this standard. More broadly, service throughout the resort could at times be a little inconsistent. While many of the staff were warm and attentive, there were moments where things felt disorganised. However, with over 1,000 staff, it’s understandable that maintaining consistent training and service levels is a challenge, and many team members clearly work hard to deliver a good experience. All in all, Ikos Andalusia offers a high-quality, relaxing holiday with excellent facilities and a beautiful setting. A few service hiccups aside, we had a thoroughly enjoyable stay and would definitely consider returning.

Saleh Al Dheyab

I had an amazing stay at this hotel—everything was not only great but truly beyond expectations. From the moment I arrived, the service, comfort, and attention to detail exceeded anything I had hoped for. A heartfelt thank you to the entire staff for making my stay so memorable. Everyone was welcoming, professional, and genuinely kind. A special thanks to Gerardo the front desk manager, she was helpfulness and warm and welcoming attitude. She went above and beyond to ensure everything was perfect and made me feel right at home.

Hetty IRL

What breath taking experience. The views are out of this world . Everything is meticulous the grounds are perfect. The seating is very comfortable both be beside the beach and inside the hotel.. The staff are very friendly and helpful . The variety of restaurants to eat in is amazing. The food and drink is wonderful.

Lukas Stepanek

Hotel is very nice, location good, architect did a nice job but service is not Kempinski standart at all. I suffered food poisoning despite I was eating only in hotel for longer than week. On balcony of the room found dead bird, which was there long time. Skeleton left. Ants found on balcony and in the toilet, ice cream by pool sold melting with storage temperature -7 degrees Celsius. And all does not seem to bother anybody from the hotel. Shame on management of the hotel, this is failure of your control mechanisms. And when guest suffers diarreha from your food, you do not care for him at all. No offering of doctor, diet food, nothing. Refresh: After complain diet food was brought to the room

Jacques Tremblay

Absolute beauty! The food & drinks were fantastic, and the views stunning. It was really cool how family and kid friendly this place is. The staff was great, and the kids club had a really cool Easter activity for the little ones.

MAH SA

The hotel finishing is very old and the rooms are as good as a 4 star hotel. The beach near the hotel is soooo bad, no sand and full of wood particles and stones. You can not walk in the beach without a shoes. The kids activities is limited to 4 years and above so a 3 years not allowed. The name of the hotel and the pictures in the web does not reflect the reality that you will see in your eyes. Not recommended to stay as 5 star.

M. Brattig

We stayed at Hotel Puente Romano last year and had an amazing experience. Our room was quiet, had a lovely terrace, and provided the level of comfort we expected from a 5-star hotel. Unfortunately, this year’s stay did not live up to our previous experience. Our room faced the street, making it noisy, and we couldn’t open the window due to the constant traffic sounds. This significantly impacted the relaxing atmosphere we had enjoyed so much before. For a hotel of this category, we expect consistent quality in terms of comfort and tranquility. We were disappointed that no effort was made to offer us a quieter room or an alternative solution. Sadly, this visit did not meet our expectations. After one Day the Hotel offered me a new quiet room- thanks

dini papiashvili

Disappointing experience. They charge you for absolutely everything — even calls to reception! The rooms are outdated and poorly maintained, with visible stains on the curtains. Pools are far too small for the size of the resort. Breakfast was decent, but nothing to write home about. The on-site restaurants are extremely overpriced, and the service staff were consistently unfriendly. Overall, it felt like a complete rip-off and definitely not worth the high price tag.

Lori Bridger

I really feel compelled to let others know what Puente Romano actually felt and looked like before they invest time and money into traveling far. We are just leaving the resort. Here during high season. Puente Romano calls their entry level rooms junior suites. We paid $2k/night USD per room (jr suite). The rooms are not what an average person would define a junior suite by any stretch of the imagination. The junior suite rooms are a standard hotel room size layout and design at best. Very small. The rooms are tired and not well maintained. Furniture is old. Poor ac in the bathroom which gets very hot. No view whatsoever, garden view is just a white patio wall with old greenery. The property grounds does not exude a 5 star resort appearance. Lacks any attractive well designed landscape. The pools I think were the biggest disappointment. They are too small for the number of guests, old lounge chairs, peeling paint everywhere, aesthetically unappealing old pool, definitely in need of a complete remodel. Also very poor to non-existent service poolside. The main pool is surrounded by a mish mash of hedge plants so you cannot see the ocean at all. No view. As far as the beach…it is not a beach you can or would want to swim in. That goes for most of Marbella. The area in front of the hotel is full of seaweed. The rest of the beach has large rocks underneath you after you get into the water. My 3 teen boys love the beach and spend lots of time in beaches at home, they barely got in the water here. Also, the beach front of the resort that isn’t covered in seaweed is not private, it is crowded with public beach goers. Puente Romano is lacking in the level of service one would expect at this price point. Employees that either weren’t helpful or didn’t try. I highly regret not staying at the Marbella Club. The cost difference is 100% worth it. We spent a day there to check it out. The difference in sophistication, quality, service, rooms and amenities is night and day from puente Romano justifying a higher price and definite matched value. Unfortunately puente Romano is delivering a sub-standard product all around for the price. We were told Marbella club was more for couples but that was inaccurate information. We saw many families of all ages at Marbella Club.

Leo Lyon

Puente Romano exceeded all my expectations. The lush gardens, beautiful Andalusian architecture, and elegant rooms created a luxurious and relaxing atmosphere. Staff were consistently warm and attentive, and the dining options — from breakfast to world-class restaurants like Nobu — were outstanding. The location is perfect, right on the Golden Mile with easy access to Marbella’s highlights. The beach club, pools, and spa facilities were top-notch. I highly recommend Puente Romano for anyone looking for a memorable stay in Marbella

Holly Reeves

An amazing and breathtaking resort, so much fun just to be here! We loved how it felt like we were in a little town, the way it was set up. The restaurants were all delicious, the staff were all so friendly and helpful! The room was super comfy and our balcony view was such a delight. Everything was perfect! Would highly recommend Ciprianni, El Pimpi, Coya, and both the Cheat restaurant and pool!

David Horwich

Came for my usual week with family. The hotel is still as amazing as ever! The staff are unbelievable! From Noelle and Abel, to Enrique on reception, Isabel (guest services), Raul and Alvaro round the pool, and Antonio and others waiting on us. And so many guests from last year who come back year after year. It’s like a family, and all down to the incredible staff at this amazing hotel. Nothing is too much trouble

Shelagh Millar

This is my fourth trip to Marbella, my first time in hotel Don Pepe Gran Meliá and it was incredible! I will definitely be back here. Every aspect of the hotel is spotlessly clean, the lobby, the rooms, the gym all kept to a perfect standard. The staff worked tirelessly to ensure we had an amazing stay. The pool concierge team and the pool staff from Bardot made every day we spent by the pool perfect. Although I can’t praise the staff throughout the hotel enough, everyone was friendly and helpful. We booked the red level and the lounge experience was great. Breakfast, snacks and drinks all available in a quiet lounge area. The hotel itself is a very easy short walk to old town. The grounds of the hotel are wonderful, a mix of green gardens and pool area, with easy access to the beach and promenade. I would highly recommend a stay here, the hotel, staff and overall experience were all exceptional!

Sharon Clayton

Set in it's own green oasis, this hotel exudes calm and relaxation - for the guests that is - the staff are very attentive, friendly and keep things ticking along seamlessly. The breakfasts were excellent (we didn't experience the dining restaurants) and the bar with the live music was a fun place for a nightcap. We loved looking out from our room, through the trees to the sea beyond. It's an easy stroll to the old town and all it's pretty, quirky streets. We hope to return to this lovely hotel sometime soon.

Karen Harvey

We can’t praise this hotel enough, it has been exceptional from start to finish. The staff are clearly highly trained, with an incredible attention to detail and a genuine desire to make your stay perfect. From the warm welcome at reception (complete with a chilled glass of fizz after a long journey) to the flawless service at breakfast, the Red Floor, and by the pool, everything has been outstanding. We’re currently staying on the 5th floor and have one evening left of what has been a truly memorable stay. This is, without a doubt, the best 5-star hotel we’ve stayed in for some time. Many claim to be 5-star, but this one truly delivers, from the reception team to housekeeping, turn-down service, and every touchpoint in between. Highly recommended!

Callum Hampson-Evans

My stay at Hotel Don Pepe Gran Meliá was delightful. The staff were friendly and helpful, and the room was comfortable with lovely views of the sea. The hotel has well-maintained gardens and a great pool area, making it a relaxing place to unwind. I also enjoyed the food at their restaurants, which offered plenty of options. Overall, it’s a fantastic choice if you’re visiting Marbella—highly recommended!