5 Star Costa Del Sol Holidays

Melanie Sharp

Booked this hotel by mistake thinking it was a different one. The breakfast was very nice. They had a cute cat that would wander the grounds. My only disappointments were that it was advertised to us as adult only, but there were kids at the hotel screaming very loudly. When discussing with reception they said it was recommended adults only but this isn't what is advertised, so if you want adults only book elsewhere. Location is also very poor with terrible public transport nearby so unless you have a car (it's expensive to park at the hotel) then it's not really worth staying here as there's nothing nearby.

Zohreh Shirzadian

Rooms are clean but really need an update for a 5 star hotel. Balconies, hallways and overall is in need of some cleaning and changing and really, really old and "used". Adults only which was great. Location is HORRIBLE so I'm thinking upgrading of the hotel is a need. A rental car is desperately needed. But the staff is UNBELIEVABLY FANTASTIC.

Donna C

We stayed at the Senator Banus for a week in May. The staff were excellent and the room was also very good. The breakfast was excellent and also the room service and pool cafe. IF you have a vehicle you can park easily out the front. Although its near a road the rooms are to the rear of the hotel overlooking the pool so you dont notice it.

Tim Powderly

Wow, it's our first time at Senator Banùs Hotel with family. The staff go beyond what they have to do. Big shout out to Jabel, who couldn't do enough for us and the housekeeping. I would like to thank the morning staff in regards to breakfast and the supplying us with tea and coffee. This morning, we had to leave early, and the continental breakfast blew us away. Thanks again

William

Jackhammer construction renovation by the pool, firedrill without information, bad sound isolation in room, can hear neighbours and outside door very clear. No compensation for all of this, low standard hotel, nice staff.

Brandon Mullin

This hotel was amazing! The pool is fantastic. The breakfast that is included was amazing. The staff were all very nice, helpful and I couldn't fault them for anything. I would definitely come back to this hotel. Its location was great as its on the beach and its about a 15 minute walk to the main area where all the crowds are. It has a small gym too. 5 star from me :)

Nathan

My (brand-new!) wife and I came here for our honeymoon. While everything here truly is perfect, the caveat is that this only applies to what is open. The rooms (suites, especially), pool and facilities are marvelous and high-end in every way. The location is stunning. The food is amazing, too. However, the multitude of restaurants and even the changing rooms and first-floor bathrooms were not open due to some conflict with the local government. This review would be five stars if these facilities had been open, and I’m sure they will reopen soon. My wife and I will be returning!

Viv Bryce

Had a suite - decent size… bathroom a little dated. Breakfast was excellent. The pool side service towards the end of the day was not great. The underground car park was closed - we were there off peak - so parking was not an issue but there was limited spaces nearby. Great location on waterfront.

Debbie Clark

Great location with a lovely small private beach area. The room was tired and old. The bathroom light switch didn't work well, the shower head didn't stay in place, one of the taps was loose. There was no 'service with a smile' and although any request was actioned, I always had to be requested (for instance although there was pool service for cocktails, good luck getting someone walk past and ask if you wanted another drink or take your finished glass away). We'd asked for a menu for lunch and when drinks were delivered the waiter wasn't interested in taking a food order. Unfortunately we also went in school holidays (poor planning on our part!) But kids took over the pool as kids do, but they were loud for extended periods and it was just not I'm fitting for what I expected a 5* hotel to be. Our last day, when it felt like less of a family clientel did seem better, with lovely breakfast by the pool, but again, unfortunately, marred again by the poor service of the wait staff.

J.F. Sebastian

The Gran Hotel Guadalpin Banús is like that retired rock star who still wears leather pants - a bit past its prime, but still knows how to put on a decent show. 🕶️ The rooms are fine, the pool exists, and breakfast happens. It’s a hotel - it does its job. You won’t be writing poetry about the pillows, but you’ll sleep. Just don’t expect five-star sparkle; think more “respectable hangover.” Would I stay again? Sure. Maybe. Would I rave about it? Only after a few sangrías. 🍷

C CC

The hotel is visually stunning. It is modern, elegant, and filled with beautiful art throughout. You can tell a lot of thought went into making it feel special, and the rooms are stylish and comfortable. That said, there were several disappointments: Most disappointing was the infinity pool, heavily promoted across the website and booking platforms, but only accessible for an extra 200 euros per use—a fact only revealed at check-in. This is not just misleading, it is FALSE ADVERTISING, and arguably illegal. Guests should not be lured in with features they cannot access without hidden charges. The room design also lacks practicality. The toilet and shower are completely transparent, offering no privacy. Just because you are traveling with someone does not mean you want that level of exposure. In our room (406) the toilet door did not close properly, the shower leaked into the room, and the air conditioning was not working properly. On top of that, the television was very small and noticeably outdated, which felt inconsistent with the hotel’s otherwise modern design. We were also surprised to find miniature single-use toiletries in the bathroom, which feels out of step with today’s sustainability expectations. On the positive side, we enjoyed meals at two of the hotel’s restaurants and found the overall service to be very good. With more honesty about what is included and some practical updates to the rooms, this could be an exceptional place to stay.

Fides Serrano

Nice place and ambiance, staff are friendly. Ariel welcomed us warmly at the Med restaurant. We enjoyed the Croquette's for starters. However, both our main courses are underwhelming. Grilled squid is flavorless, had to dash in some salt and pepper. Tenderloin steak was ok, but meat quality can be better. The white wine (house wine) was good. All in all, the experience at the Med restaurant was still pleasant, just the food could be better.

Joty

My husband and I spent a week in this beautiful hotel. The facilities and food are amazing. There were plenty of spaces for us to work and enjoy ourselves. The location is private but also allows you to explore nearby beaches and cities by train or taxi. But most importantly, the staff ensured we were well looked after. We would like to say a big thank you to Ariel, Milena, Paula, Diego, Christian, David, Patricia, and Ytalo. 🙏🏽

Dennis Dekker

Outstanding Service from Samantha – Thank You! During our recent stay, we were very happy with our room, but upon arrival we noticed there was limited space for our clothes, which was a bit challenging as we were staying for seven days. We went back to reception to kindly ask if it was possible to switch to the same room type but with a bit more storage space. Although this option wasn’t available, Samantha at the front desk went above and beyond to help us. She completely understood our situation and, without hesitation, offered us a complimentary upgrade to a suite that had plenty of space for our clothes and luggage. This was far more than we expected or asked for, and it made a huge difference in the comfort of our stay. We truly appreciated Samantha’s understanding, kindness, and exceptional service. Her professional and caring approach really made us feel welcome and valued as guests. Thank you, Samantha, for turning a small inconvenience into an even better experience—we’re very grateful!

Maria Charles

I have had a wonderful weekend at Higueron Resort. Our room overlooked the pool and the sea in the distance. We had a junior suite which was spacious. Breakfast on the roof terrace was a great way to start the day and the service was excellent. Down to the hydrotherapy pool (which was why we there) was an amazing experience with every part of our bodies subjected to powerful jets. Sauna, great, Turkish Steam Room great, cold pools great. Lying around the pool area on the spacious sun beds, with very attentive staff was a perfect way to soak up the sun, a quick jump into the jacuzzi pool every so often to wake yourself up. We ended each of our 2 nights in the roof terrace bar drinking generous gins. The hotel had THE most gorgeous fragrance wafting through, very relaxing. There is a lot to look at in the hotel by way of art work, wooden sculptures etc. Should you wish to go down to the beach a free tram transports you there and back. All in all a fabulous stay at a fabulous hotel with fabulous staff. Gracias

Jesopp

Lovely quiet family hotel. Nice pool, plenty of loungers. Service was impeccable from reception to bars and restaurants. Excellent hotel if you just want to chill as town is a bit of a hike but easy to order a taxi from reception to go into Marbella or wherever. The food from the buffet was great plenty of variety

Jules Ben-Nathan

My wife and I had such an enjoyable time at the Elba Estepona Gran hotel/ spa. Half board, breakfast, there was so much choice, amazing. Dinner buffet, lots of choice plus a fresh meat or fish cooking station by two chefs, I just had to tell the chef what I liked and how I would like it cooked, incredible. There also was another restaurant but for a small supplement but didn't manage to go. The spa was very relaxing, and I did go to their gym once and was a good array of equipment. Outdoor very large pool and an indoor heated pool were great. And plenty of sunbeds. I'm looking forward to going back soon.

Toni

We stayed at Elba during Easter holidays and were pleasantly surprised by welcoming and supporting members of staff. Our room was lovely with an amazing sea view. The breakfast was great - lots of fruit, meats and omelette that’s made to order. I’ve managed to learn quite a few sentences in Spanish (thanks to wonderful members of staff). The hotel itself is little bit dated and probably needs a little refurb - we could hear people talking in other rooms. But it wasn’t a big issue, some people might find it annoying. Still, it’s a charming place. We are planning to come back later in a year. Also, there’s Aldi on the other side of the road for those who would like to sample local produce.

Sven F

Beautiful hotel, but the restaurant is an absolute disgrace – a very disappointing experience At first glance, this hotel seems to offer exactly what you would expect from a five-star resort in a charming Spanish style: beautiful architecture, a peaceful atmosphere, and well-maintained grounds. The setting really had potential for a relaxing and luxurious holiday. But what I’ve experienced over the past seven days has been truly shocking – particularly when it comes to the hotel restaurant, which unfortunately ruined most of the stay for me. On the third evening, after dinner, I became severely ill and spent the entire night vomiting. Since then, I haven't felt properly well – which is the last thing you want while on holiday. I had to skip two days of meals entirely because I simply couldn’t eat. When I finally returned to the restaurant, I paid close attention. I specifically asked the chef to make sure the chicken was thoroughly cooked – yet I was served undercooked meat. The next day, the same thing happened with the salmon. It’s clear that there is absolutely no quality control happening in the kitchen. And it doesn’t stop there. When I pointed out to the restaurant manager that birds were eating the uncovered cake outside, he didn’t seem to care at all – he just closed the curtains to the terrace door. That was his solution. The hygiene standards are shockingly low for any restaurant, let alone one in a five-star hotel. Overall, the food here is simply not up to any standard. Not even what you'd expect from a street kiosk. It lacks quality, care, and above all, safety. This is not a minor issue – this is a serious health risk. What could have been a wonderful vacation turned into a very sad experience. I’m honestly relieved to be going home.

David Fairweather

This was our second stay at the Elba and we liked it even more than the first. Its a 5 star hotel without that stuffy feel you sometimes get going 5 star. The Junior suite was perfect for us, quiet location, sea views, spacious with excellent terrace and sunbeds, good aircon that works quietly and nice decor etc. Special mention to Rafael and Miriam on reception who allocated our room and checked us in, and to all the staff at the Elba who were super friendly and helpful, and full marks to the Manager for having such a great team. Like most things in life, there is a little room for improvement but we had a great stay at the Elba and will be going back again for sure.

jo scrutton

Overall a superb hotel with excellent service and facilities.. The outstanding areas of service are Eddy's bar/terrace.. the staff there are so professional and even remember what you drink and how you like it.. the rooms are outstanding as are all the hotel amenities. The most exemplary service goes to the Concierge team who run the car valet service - they were faultless and such a lovely team - a very big shout out to them!! Where they let themselves down is in pockets of the hotel.. the pool service is non-existent before midday (so you have to get your own mattresses and carry them across the grounds) with barely any service thereafter .. whereas at the beach club the set up it excellent. The biggest disappointment was the service at breakfast (6 days) and each day was the same. Would take a while to be attended for coffee and every single time the coffee would taste different but not in a good way.. I can only describe as watery dishwater with a very odd taste.. I have never experienced such awful coffee and am mystified at how they can get this so wrong.. a good coffee is a must and only coffee drinkers will appreciate this. Also when requesting an additional coffee it would always be over 10 mins to be served and then mostly undrinkable .. you should be serving excellent coffee! The service at breakfast also is severely lacking together with the understanding and speaking of English - poor! The hotel reception staff should have a better English language ability - I was surprised. However did thoroughly enjoy our stay and would definitely return but if you could improve on the above then you would be operating an outstanding hotel which in our opinion would be faultless.

Thomas Pierre Horace POWELL

I had an incredible experience at the Villa Padierna spa! From the moment we arrived, everything felt serene and luxurious. The steam rooms, saunas, and salt baths were absolutely amazing! Very relaxing and beautifully maintained. I originally planned to visit with my brother, but he couldn’t make it, so a friend joined me instead, and we both had a fantastic time. The staff were welcoming and professional, and the entire atmosphere was peaceful and rejuvenating. Highly recommend for anyone looking to unwind in a truly elegant setting!

Luca Hadjisotiriou

Together with a friend we went to the Anantara Spa and it was an amazing experience from beginning to end. The staff's service and genuine warmth were a highlight, the spa circuit boasts an array of steam rooms, saunas and even a cold plunge to enjoy, and we came out of the Spa more relaxed than ever. From the elegant design of the space to the aromas and the meticulously curated amenities, everything is crafted to give a sense of unmatched tranquility. What a great place!

Anne

One of our favourite hotels - we made our 3rd visit in November 2024 for a birthday celebration with family after visiting in Sept 2021 and April 2022. The General Manager, Jorge, and some of his team made this a most memorable trip, creating memories we will cherish forever a long time to come. The spa is fabulous as is the breakfast. We also had an amazing birthday lunch of paella which was arranged via Jorge himself. We very much enjoyed meeting Jorge and his team at guest drinks on Thursday evening.

Alex Brick

Oh a very sad experience we have been having at this hotel. Very bad service for such a lovely location. The settings are nice, but staff is not trained, constantly arguing and is not taking customers experience in consideration at all. The latest example is the burger. We order a well done burger at the restaurant. The burger was deliver raw. We asked to make it actually well done. A waitress took that burger, warmed it up in a microwave, and brought it back (one piece still had a signs of a bite). After we asked to actually make a new burger, the waiter argues that they charged the bread (!!!) on the burger, but they don’t have to charge the meat. The burger costs €29. No comments. We will never come back to that hotel.

kitak lee

No.1 place in the world . I had a fantastic stay at Mett. The facilities were top-notch — everything was clean, modern, and very well maintained. The room was spacious and comfortable, with thoughtful amenities that made the stay even more enjoyable. The pool, gym, and common areas were spotless and well-equipped. Plus, amazing beach is two step away. What truly made the experience exceptional was the staff. From check-in to check-out, every team member was friendly ,professional, and genuinely helpful. They went out of their way to make us feel welcome and taken care of. Whether it was the front desk, housekeeping, or restaurant staff, everyone provided outstanding service with a smile. Highly recommend this hotel for anyone looking for a smooth, relaxing stay with great hospitality!

Isaac

Our stay at METT Hotel Marbella was absolutely perfect. The staff were some of the most accommodating people I’ve ever met. They truly went above and beyond to make sure we were comfortable and had everything we needed. Nothing was ever too much trouble, and they made us feel so welcome from the moment we arrived. What made the experience even better was how much effort they put into keeping guests entertained. There was always something fun going on great music by the pool, cool activities throughout the day, and a really relaxed but vibrant atmosphere. It never felt forced, just super well thought out and enjoyable. The food was incredible too. Every meal was fresh, flavorful, and beautifully presented. You could tell a lot of care goes into the menus. The hotel itself is stunning. Spotlessly clean, beautifully designed, and really comfortable. Honestly, we didn’t want to leave and are already thinking about our next trip back. Highly recommend this place if you’re looking for amazing service, great food, and a fun, relaxing vibe.

Leszek Grün

A true oasis of peace and relaxation! The hotel impressed us from the very beginning – its picturesque location right by the beach, far from the noise, really lets you breathe. Our room was spacious and comfortable, and mornings with a view of the blue sea and the pool were pure joy. The whole place feels harmonious – spotlessly clean, surrounded by exotic greenery that gives it a tropical vibe. The restaurant surprised us not only with its beautiful interior, but above all with delicious food – breakfasts were a real feast, varied and top quality. Special thanks to the staff – warm, attentive, and always helpful. Concierge Natàlia can work wonders with a smile on her face. Thanks to them, we felt cared for and special throughout our stay. It’s a place you want to come back to – perfect for a comfortable holiday. Thank you for the wonderful moments!

Victoria Emburey

Another wonderful stay at The Mett. Natàlia went out of her way to ensure we had a fantastic experience. This is my 5th visit - the staff are all so warm and friendly, excellent food and great location. The gym is great too. I love the size of the hotel and easy access to the pool from the ground floor rooms. I will be back again soon!

Julie Paermentier

Amazing stay – we’ll definitely be back! Once again, we had an incredible time at this fantastic hotel. Communication with the staff is excellent – they respond within a minute via WhatsApp, which is super convenient. Even a special request for a healthy green juice was no problem at all. The staff is incredibly friendly and helpful. The breakfast is absolutely top-notch – fresh, varied, and delicious. The pool area is beautiful with very comfortable sunbeds. Our room was also clean and well maintained. The location is perfect, with a lovely beach just nearby. Service at the beach is quick and efficient – food and drinks are delivered right to your sunbed. This wasn’t our first stay here, and it certainly won’t be the last. Highly recommended

Jones Petlenko

Really lovely stay at Ikos Andalusia. We stayed as a family of 3 for 10 nights. There is plenty on offer all day long, from quality food and drinks to coffees, entertainment and exercise classes. It’s a wonderful place to relax and reset. The staff are wonderful, helpful and all work very hard! I hope the staff are well looked after and taken care of as they take care of us guests so well. The food is quality from clearly excellent chefs all around, buffet and restaurants. It’s also great for kids and has a quality kids club! Not all guests are friendly but that’s usually what comes with a high end resort, ego’s can be big! But most are friendly.. the evening entertainment shows are brilliant, the singers, dancers, flamenco! 💃 My only slight criticism is the original room we were given was not quite what we booked, so we changed after a few nights, no problem!.. The beach isn’t amazing, I would say I’ve seen better beaches at other resorts but that’s the only things I can mention. It was a wonderful stay! We will be back!!

Ευρυδίκη Δέσποινα Κορδέρη

We had a brief opportunity to visit Ikos Andalusia and experience the Spanish vibes and the luxury of Ikos! The staff were super friendly and welcoming, they took care every small detail, they even prepared separate duvets for us as we’re 2 friends in a room and a warm welcoming treat! We chose seasons, beach club and oliva for our lunch and dinners and we also tried ouzo and fresco for breakfast, however you should not underestimate the buffet of flavors as the options were endless!! The golden mile with the bikes was an excellent choice after a rainy day and we visited Estepona with a great weather! Congratulations to all the team!!

Vera

We just came back home from this outstanding location. We heard many good reviews about Ikos Resorts and decided to try Ikos Andalusia and very happy about it. First of all, I would like to thank the Management and Reception teams for making our arrival, departure and overall stay a fantastic one. Lucia from the reception desk was outstanding, thank you! We felt like celebrities at the resort, unforgettable experience and we are already looking for our next trip to Ikos. Food: I saw some complaints about availability of a la cart reservations. We had zero issues, we reserved 3 days ahead and for the rest of the week once we arrived at the resort. We got all the times we wanted. Also, the reservation team was very accommodating in changing some, as we wanted to go to the French restaurant twice. Our favorite restaurants were French and Greek for dinners. But all others were wonderful as well. Bar and pool service: very quick, friendly. QR menus option was great, so you can order from the phone easily as well as from the servers. Kids activities: We didn’t use kids club for drop off, but it’s a good option for families who use it. However, we did go for kids shows at 6:15 PM every evening. Performances were very entertaining, my daughter loved being on stage. Thank you for that! Car service: Airport pickup and drop off were seamless. Tesla: We had no issues booking it and took advantage of the service. We took a quick trip to Marbella. The car was provided with a booster seat which was available upon request. Thank you all, we will you see you again soon! Ivanouski Family

David Brady

Wonderful family resort! 🙌 located right on the beach with many activities for adults, families, and kids. My wife and I really enjoyed the spa. The facilities and services were fantastic. Several large pools with plenty of room to lounge by the pool. There is food and drink service at the pools. Grass tennis courts, bikes, bike and walking path along the beach, jet ski rentals, and so much more that I may not have mentioned. Food and drink service is also provided at the beach, along with chairs, tables, and lounge chairs. The evening shows are also enjoyable. There are also several good food options. Our favorite was the themed buffet.

Lesley Ridgway

Ikos resorts are definitely the gold standard for all inclusive resorts. Ikos Andalusia is no exception. Absolutely fabulous on all levels. The service everywhere is second to none, first class all the way. The range of themed restaurants, including the main buffet restaurant are all excellent and the staff super helpful. I was, unfortunately, having to use a walking stick when we were there recently and huge thank you to Darko who was always on hand to carry my plate back to our table, so kind. As were many other staff members in the main restaurant, apologies as I can't remember all the names. The Greek restaurant stood out for us as it's our favourite type of food, again, big thank you to Flor and George who were so kind, helpful and informative about various aspects of the menu. As may be obvious, I cannot praise this resort highly enough, AWESOME!!

Saleh Al Dheyab

I had an amazing stay at this hotel—everything was not only great but truly beyond expectations. From the moment I arrived, the service, comfort, and attention to detail exceeded anything I had hoped for. A heartfelt thank you to the entire staff for making my stay so memorable. Everyone was welcoming, professional, and genuinely kind. A special thanks to Gerardo the front desk manager, she was helpfulness and warm and welcoming attitude. She went above and beyond to ensure everything was perfect and made me feel right at home.

Hetty IRL

What breath taking experience. The views are out of this world . Everything is meticulous the grounds are perfect. The seating is very comfortable both be beside the beach and inside the hotel.. The staff are very friendly and helpful . The variety of restaurants to eat in is amazing. The food and drink is wonderful.

MAH SA

The hotel finishing is very old and the rooms are as good as a 4 star hotel. The beach near the hotel is soooo bad, no sand and full of wood particles and stones. You can not walk in the beach without a shoes. The kids activities is limited to 4 years and above so a 3 years not allowed. The name of the hotel and the pictures in the web does not reflect the reality that you will see in your eyes. Not recommended to stay as 5 star.

Robert Larson

I have stayed here 2 times, rooms are lovely. The pool is fantastic. Restaurants close a bit early but overall an excellent stay.

Jacques Tremblay

Absolute beauty! The food & drinks were fantastic, and the views stunning. It was really cool how family and kid friendly this place is. The staff was great, and the kids club had a really cool Easter activity for the little ones.

Leo Lyon

Puente Romano exceeded all my expectations. The lush gardens, beautiful Andalusian architecture, and elegant rooms created a luxurious and relaxing atmosphere. Staff were consistently warm and attentive, and the dining options — from breakfast to world-class restaurants like Nobu — were outstanding. The location is perfect, right on the Golden Mile with easy access to Marbella’s highlights. The beach club, pools, and spa facilities were top-notch. I highly recommend Puente Romano for anyone looking for a memorable stay in Marbella

M. Brattig

We stayed at Hotel Puente Romano last year and had an amazing experience. Our room was quiet, had a lovely terrace, and provided the level of comfort we expected from a 5-star hotel. Unfortunately, this year’s stay did not live up to our previous experience. Our room faced the street, making it noisy, and we couldn’t open the window due to the constant traffic sounds. This significantly impacted the relaxing atmosphere we had enjoyed so much before. For a hotel of this category, we expect consistent quality in terms of comfort and tranquility. We were disappointed that no effort was made to offer us a quieter room or an alternative solution. Sadly, this visit did not meet our expectations. After one Day the Hotel offered me a new quiet room- thanks

dini papiashvili

Disappointing experience. They charge you for absolutely everything — even calls to reception! The rooms are outdated and poorly maintained, with visible stains on the curtains. Pools are far too small for the size of the resort. Breakfast was decent, but nothing to write home about. The on-site restaurants are extremely overpriced, and the service staff were consistently unfriendly. Overall, it felt like a complete rip-off and definitely not worth the high price tag.

Holly Reeves

An amazing and breathtaking resort, so much fun just to be here! We loved how it felt like we were in a little town, the way it was set up. The restaurants were all delicious, the staff were all so friendly and helpful! The room was super comfy and our balcony view was such a delight. Everything was perfect! Would highly recommend Ciprianni, El Pimpi, Coya, and both the Cheat restaurant and pool!

rohan roro

Great hotel with alot of restaurants and things to do within the property Pros - kids club was great my son loved it - maid service - restaurants on site - walkable - service most of the time - all food was very good - staff very friendly Cons - restaurants some restrictions for kids after 730 - pool chairs old at all pools - pools over crowded no chairs sometimes - rooms are small and a little outdated - prices are insane for most things - breakfast service slow and over crowded Most part was a great stay alot of upsells when you already paying so much to stay there water provided 1 time a stay which is strange 8 euro a bottle after that a more luxury upgrade is the Marbella Club Next door.

Shelagh Millar

This is my fourth trip to Marbella, my first time in hotel Don Pepe Gran Meliá and it was incredible! I will definitely be back here. Every aspect of the hotel is spotlessly clean, the lobby, the rooms, the gym all kept to a perfect standard. The staff worked tirelessly to ensure we had an amazing stay. The pool concierge team and the pool staff from Bardot made every day we spent by the pool perfect. Although I can’t praise the staff throughout the hotel enough, everyone was friendly and helpful. We booked the red level and the lounge experience was great. Breakfast, snacks and drinks all available in a quiet lounge area. The hotel itself is a very easy short walk to old town. The grounds of the hotel are wonderful, a mix of green gardens and pool area, with easy access to the beach and promenade. I would highly recommend a stay here, the hotel, staff and overall experience were all exceptional!

Karen Harvey

We can’t praise this hotel enough, it has been exceptional from start to finish. The staff are clearly highly trained, with an incredible attention to detail and a genuine desire to make your stay perfect. From the warm welcome at reception (complete with a chilled glass of fizz after a long journey) to the flawless service at breakfast, the Red Floor, and by the pool, everything has been outstanding. We’re currently staying on the 5th floor and have one evening left of what has been a truly memorable stay. This is, without a doubt, the best 5-star hotel we’ve stayed in for some time. Many claim to be 5-star, but this one truly delivers, from the reception team to housekeeping, turn-down service, and every touchpoint in between. Highly recommended!

Sharon Clayton

Set in it's own green oasis, this hotel exudes calm and relaxation - for the guests that is - the staff are very attentive, friendly and keep things ticking along seamlessly. The breakfasts were excellent (we didn't experience the dining restaurants) and the bar with the live music was a fun place for a nightcap. We loved looking out from our room, through the trees to the sea beyond. It's an easy stroll to the old town and all it's pretty, quirky streets. We hope to return to this lovely hotel sometime soon.

Charlotte Whitaker

The hotel is beautiful and the staff couldn’t have been more accommodating. Everyone is very friendly, the room was a little tired and lacking personality. The kids club was closed which was disappointing as my son really wanted to go to it and the children’s pool was also closed for maintenance. Our children couldn’t use the main pool as it was too cold. Frustrating when travelling with children to a hotel that pitched such great children’s facilities. Apart from that, breakfast was fantastic, restaurants all and good food options.

Liayne Rodriguez

We loved our stay at Meliá Don Pepe Marbella! The hotel is beautifully designed, with well-decorated spaces and great areas to relax and enjoy. Check-in was smooth at the Red Level lounge, where snacks and drinks were available throughout the day. We also received a welcome bottle of wine and some treats in our rooms, which was a lovely touch. The rooms are spacious and comfortable, offering a beautiful ocean view. The bathroom was well-equipped, though the lighting and counter space could be improved. The room was clean, and the bed was very comfortable. The service at the restaurant Erre was exceptional. The food was delicious—the meat was cooked perfectly, and the octopus was the best I’ve ever had. The buffet breakfast, which was included for us, was also very good. The ambiance and views were lovely, and the variety of food and service were excellent. However, on the weekend, breakfast for Red Level members was served at the Red Level lounge, and unfortunately, it was not a good experience for us. The staff seemed disorganized, and orders took a long time to arrive despite multiple reminders from our side—a completely different experience from the buffet. I really regretted switching that day, although the terrace did offer a beautiful view. The hotel’s location is perfect for exploring Marbella and nearby cities like Málaga, Granada, Ronda, and Gibraltar. The beach wasn’t ideal, as it had many rocks, and the water was extremely cold—though I imagine it would be more enjoyable in the summer. The pool area is very nice, but the water was also quite cold. I couldn’t recommend this hotel enough—most of the staff were professional and friendly. I would love to stay there again. Thank you very much for making our stay so pleasant and memorable. We also loved the thoughtful presents you left in our rooms!