4 Star Costa Del Sol Holidays

Amie Melay

Lovely hotel, very central. The pool area is beautiful and the view from the top floor is second to none. The staff are lovely and welcoming, very nice spacious rooms (we booked two twin beds and they were pretty much the size of two doubles)! It was spotlessly clean, the reception area is decorated beautifully, there is a spa but we didn't have time to go while we were there so I can't comment on that. There was just one unfortunate incident that occurred while we were there - a friend of mine who is vegan ordered food (a dish from the menu that was clearly labelled vegan). The lady came out and asked her if she ate meat, she replied no and that she was vegan (in Spanish). Shortly afterwards a small snack was dropped out (which she hadn't ordered - from what I gathered it was a complimentary "snack of the day") and upon eating a small piece she discovered it was meat, despite telling the lady minutes beforehand she didn't eat it. My other friend returned the dish and said "you gave my vegan friend meat" to which the lady replied "I know." The food had been dropped by a different staff member before the lady had time to inform the kitchen - I understand that these things can happen but she did not come to the table immediately upon realising, we had to send it back ourselves. She came back a while later and apologised but being honest it seemed like a bit of an afterthought - overall I felt it was a disappointing response to the mistake. Apart from this, we really enjoyed the hotel and all other aspects of it. I am also vegan and had no issues on the one occasion I ate there - just be extra careful if plant-based!

Andy Winning

Arriving in Marbella for 4 nights checked into the Senator… which to be honest is an “okay” hotel. Cleanliness wise there is no problems here. I had booked a suite, which upon arrival I forfeited as all of the suites face onto the mountains rather than the sea, which is ashame, but the deal breaker was the fact that none of the suites have balcony’s… this was not acceptable to me and I opted to move to a “superior room” which is not superior at all. That said a nice room with a decent bed and furniture setup. A nice rooftop pool which is ideal for swimming lengths. A basement “hydrotherapy” pool and which in all honesty needs a refurb. If you’re looking for luxury and up to date quality, look elsewhere. If you want “affordable” comfort, this will probably work for you

Evan Brophy

The hotel is nice but does not deserve a four star. The staff are very nice and there is good facilities like a nice pool and gym. But the rooms are underdeveloped, we had two double beds and both had very shakey legs and were really squeaky. The ac didn’t work either for a bit but to be fair the hotel fixed these two things straight away. I say the room is underdeveloped as it has older style things like desk, beds, flooring and bathroom and this is the main reason I’d say it’s not a four star. Another reason is the all u can eat buffet breakfast which was nice the first few days with fresh bread hot food scrambled eggs pancakes and lots of fresh desserts but the food stays the exact same and I ended up eating the same stuff every day for the ten days we stayed. Otherwise this hotel is nice with really nice staff great pool great location and good parking around the hotel. Overall if ur looking for a 4 star hotel give this a miss but otherwise it’s a grand nice hotel for any kinds of groups or families.

Paul S

As a family with young children, we always prioritize booking hotels with child-friendly pools. We expect quality hotels to offer pools with shallow entry areas where small children can safely play. Upon arrival, the front desk staff were unhelpful and made us feel like we were inconveniencing them. When we went to the pool, we discovered it was much too deep for young children—something that was not mentioned anywhere on the hotel’s website. Because of this, we wanted to cancel our reservation and find a more suitable hotel, but management refused to accommodate our request. If you are traveling with small children, I strongly recommend looking for other hotel options. Additionally, the rooms are dated and cramped, there are no smart TVs, and the breakfast is mediocre at best. The “nearby beach” advertised by the hotel was also disappointing and did not meet our expectations.

Saira Santos

We were a family of four two adults and two children, ages 8 and 10. Unfortunately, the hotel did not mention anywhere in their booking information or any online resource that the pool is for adults only. The pool is about 5 feet (1.46 meters) deep, which makes it unsuitable for young children. This was very disappointing. Pools are typically designed with both adults and children in mind, and we naturally assumed there would be a family-friendly option, as pools are an essential activity for families traveling with kids. Unfortunately, we did not think to double-check this detail, since it’s rarely an issue at other hotels. Because of this lack of transparency, we were unable to enjoy our stay as expected. After a long 18-hour flight, dealing with unexpected changes and delays while trying to resolve this only added to our frustration. The process to review our cancellation request took too long, and in the end, the hotel refused to cancel the reservation. We would not recommend this property to families traveling with children.

Tori

Views are gorgeous, room is beautiful. However the resort is very isolated and the only food options are truly awful. The food provided is inedible and expensive. Staff have been very kind and welcoming. Overall would not recommend.

Evaldas Šemelis

Perfect for short vacation. Value for money. food is good. Business is built on aditional purchases. Safe 3.6 Eur/day, miniclub 6eur/hour, spa/pool 16 eur/hour.

Saulė Gedvilaitė

The rooms, the hotel view, and the exterior scenery are all stunning. However, the food was disappointing and barely edible. From the reviews, it's clear that many guests have complained about the poor food quality, and it seems the management is not addressing these issues. If the hotel continues with this approach, it might drop from a 4-star to a 3- or even 2-star rating. Based on our experience, we believe this resort is at most a 3-star and are quite disappointed. The staff were friendly, smiling, and pleasant. We purchased an all-inclusive package, but were surprised to find that we still had to pay for certain drinks, ice cream, snacks, and some non-alcoholic beverages. Additionally, a swim cap is required to use the indoor pool, which is an extra cost not covered by the all-inclusive package. We expected that with an all-inclusive plan, such amenities would be included so that guests could enjoy their stay without additional expenses. The resort may be suitable for families with young children (ages 1 to 8/9), but if you are traveling without kids or with older children, it may not be the best choice. We expected more from this resort and are very disappointed. Even though we are still here, we won’t be returning and cannot recommend it.

Craig Monk

food was ok nothing special lot of choice not much flavour had better rooms were ok, ants...... seemed like it's passed its day

Michael Oduba

By far the worst food ever had at an all inclusive. To say how big the hotel is the choice of food and quality of food I wouldn't feed my dog. Lower your expectations if you're coming for quality. The desserts are all good but the mains are very poor. I imagine prison food nit being this bad. Rooms are reasonable size and the veranda had alot of good space. The hotel is well over due a revamp and bringing up to recent times. The pool areas are all good but they sell inflatables and you can't even use them in the kids pool. You have to go over the road to the water park if u want to use a inflatable. The all inclusive bar is OK but the cocktails all being pre made and put in a jug a pina colada is more like warm pineapple syrup. Not alot of choice on the cocktails either.

Richard Hall

There seems to be a sickness issue at this hotel. I have stayed here twice and members of our party have been simultaneously struck down by sickness. Likely this is caused by the communal air conditioning system otherwise the bug would be spread person to person. Not only this but the food at breakfast is now so substandard, plus the staff at reception are plain rude. An illustration of how bad the service is the hotel charges parents 15 euros to hire a kettle to make up baby formula. I dont know what is going on here but prices have gone up and quality is in the toilet. When we stayed in May we were in a literal building site. You can't excrement on customers from a great height and expect them to return.

Love 2 T

Absolutely appalling, holidaying on a building site. No way will this be finished before mid July, if then. Woken every day at 8.00am by drilling and cutting The whole building smells of oil based paint. Rubble everywhere, bar toilets not open. Told all works will be finished by June 6th. A joke !! Jet 2 shouldn't be selling these holidays !!

Kyle Wicomb

I haven't even stayed there yet, but called to ask about my reservation (in spanish) and was transferred to "reservations" before getting to finish a sentence. I then called back and was yelled at and then got hung up on. I then called back again and got hung up on... again. Tried calling back and gave up. I spent over $1,000 USD on this room and can't even call to ask a question? On top of that, when you make the reservation, I was only given one payment option, which was the nonrefundable one, so I'm now I'm stuck at staying at a place that I'm already not excited about. 🙄

Monika Niedzwiedzka

Hotel Sol Torremolinos is a popular beachfront hotel located in Torremolinos, a coastal town in the province of Málaga, Spain. Known for its prime location near the beach and vibrant city life, it offers various amenities such as swimming pools, restaurants, and entertainment options for guests. It’s a good choice for those looking to enjoy both relaxation and accessibility to the lively areas of Torremolinos.The inside pool has an equipment lift/hoist for disabled.I stayed in the hotel for one month. I like place and nearest beach.

Anthony G

Stay in August 2024. We had a "family room" for 4 people (2 adults, 2 kids). We didn't know at the time that family rooms do not have balconies and only have a single small window. The mini refrigerators are not stocked with water or other beverages/snacks. The cleaning staff was very nice and always available to help. The buffet was nice with a lot of selection. As a result I always ate more than I should. The buffet seemed a little understaffed in terms of cleaning tables and setting them up for the next guests. The pool area is clean, however, the tiles around the pool are a little slippery, we saw 2 people go down (1 man needing some medical assistance after). It would be a little better if the pool was larger because it is usually full of people. Free parking around the hotel is difficult to find but if your willing to drive around a bit you'll find something within 600m.

abir iqbal

Great place, great service . Staff was very nice and hospitable. They went out their way to help us. We enjoyed everything. Food was ample and everyone was welcoming. We really enjoyed our stay . The room was clean, airy and really spacious. Children enjoyed the daily shows which was an excellent way to connect to overall holiday spirits. I will really like to say they gave great service for people/kids with special needs which was admirable. Overall very nice atmosphere ,staff and hotel.

Kathleen Doyle

Really good value family hotel. Room was clean and well presented, good bathroom. Fantastic breakfast, dinner was fine with plenty to eat but nothing special. Restaurant staff friendly and very hard working (as were all the staff actually). Free shuttle bus to town good but for us a little bit of a downside that we were not a stroll to town. We did walk it but in the heat not so pleasant. Not keen on the pool set up. Large pool with fantastic splash pool next to it and small kiddies pool alongside. Entertainment poolside. Smaller quieter pool also taken over by children jumping in and using inflatable toys. Even as a family hotel I just thought the guests without children might have been given some thought regarding having the chance to cool off and relax without having children jumping in beside you. That’s my only negative to an otherwise great stay at the Aluasun Costa Park.

Joseph Pickman

Lovely staff, food wasn't great but you could manage. Budget buffet style. Lack of parasol near pool. Hotel rooms very basic we had a family Room And wasn't impressed... Lovely beach only ten mins in taxi. Close to airport. Won't be booking again. Definitely not a 4star. Hotel let it down staff were helpful and made the trip.

Kimberley Brown

Second time visiting, first with a friend for all-inclusive drinking and most recently, stayed here with my 2.5 year old and my partner. Both times we had lots of fun. My son loved the mini disco! The staff all work so hard, yet are always so friendly & helpful. We had a 30 min deep tissue massage st the massage parlour on site- genuinely one of the best massages we've had in our life!! Would happily recommend and return.

Rachael Hogan

Just got back yesterday from this lovely hotel. We had a huge room, we did book a junior suite as we had a toddler, so we needed the room with the pushchair etc. Definitely recommend, modern and big. Food was good, plenty of options in the buffet. Lovely friendly staff. Hotel was spotless. Only silly downside and I’m not moaning at all, was we had a room overlooking the main pool, yet with a pushchair there was no access, so we had to go down in the lift, through the shopping mall, then back in another lift to get to the pool. So had to either carry her down steep steps, not sure why they don’t have a small ramp down from the entertainment area? Like I say she could be carried down, but anyone in a wheelchair probably wouldn’t be possible, so maybe something to improve on. Good kids entertainment. Lovely stay. Thanks ☺️

Lucy Buono

I’ve stayed in many all-inclusive resorts, and this was by far one of the worst experiences I’ve had. This place has absolutely no business calling itself a 4-star hotel. Let’s start with the food: it was awful. Bland, repetitive, and often cold there was no variety there for fussy eaters. The desserts were cheap, tasteless, and looked like something you’d find in a school cafeteria it was just sugary slop passed off as cake or mousse— definitely not what you’d expect from an all-inclusive. The room we were initially given was a complete shock. The photos on the website look nothing like it. It smelled heavily of stale cigarettes, had stained towels, and felt generally unclean. I refused to stay in it, and the only option we were given was to pay €140 to “upgrade” to a better room — which frankly should have been the standard in the first place. While the upgraded room was more modern, that didn’t make up for the rest of the issues. The cutlery, plates, and glasses in the dining area were regularly dirty — clearly not properly washed. The pool was overcrowded and visibly dirty, with no available sunbeds. At the beach, sunbeds were available — but at an extra cost, even though it’s supposedly all-inclusive. Our friends had silverfish crawling around in both their bathroom and bedroom. The room they were moved to wasn’t much better and had the same issue they ended up covered in what looked like bed bug bites. Truly unacceptable conditions. The reception staff were rude and unhelpful and dismissive throughout our stay. The bar staff, on the other hand, were kind and welcoming — one of the only redeeming parts of the experience. The soundproofing in the rooms is non-existent. We could hear music blaring until 5am, plus every cough and conversation from the neighboring rooms. If you’re hoping for a good night’s sleep, forget it. To be fair, the entertainment was decent, and the beach bar had a nice vibe. But those small positives were completely overshadowed by the long list of problems. Also please be aware of some of the reviews as staff are asking for peoples phones to write good reviews. If you have any standards at all, avoid this hotel at all costs. It’s not even close to a true 4-star experience. This felt like torture staying here for a week it should be called the catfish hotel glossy photos online and a rundown reality on arrival. Never again.

Carys Emilie

Would not recommend this hotel to anyone, rooms are dirty, the cleaners don’t actually clean anything just make the beds. Rooms are not soundproof in the slightest you can hear clear conversations from the room next door. Cups & plates at the bar/dining areas are not clean. There are bugs in the rooms (we had to move rooms twice because of this). When raising the concern at reception with videos and photos of the bugs we were told “that’s not a bug”…. Even with the video infront of her face she was adamant it was not a bug. I am covered in bites which I believe are bed bug bites, in total I’ve counted 19 bites on my back and legs which is very uncomfortable having to deal with the constant itching and bright red marks all over my body. Pool area is way too chaotic all day everyday and too small for the amount of guests they take in. We come on holidays to relax not deal with all of this. We work hard for our money and now feel as though it’s all gone to waste with this holiday. The beach bar is quite underwhelming surrounded by nice looking hotels and you have to pay to use the sun-beds on the beach which is a total rip off, if you pay for all inclusive I think that should be included! The hotel is also full of rude guests which I was very fed up of, yes this isn’t the hotels fault but it’s another reason to avoid, people have no manners what so ever, the only people I saw using manners were the British people. Staff members (entertainment specifically) came around asking for our phones one night and proceeded to write 5 star reviews for the hotel on behalf of us. When looking at the reviews again later on you could see how many new reviews had appeared from them doing this. This is fraud! This is not acceptable and not fair on the people (like us) who were expecting a proper 4 star hotel not whatever shambles this is.

Lucy F

Myself, my husband and two young children visited this hotel last week and it was our first big family holiday. It was the most amazing week we could have asked for! The room was beautiful, lovely and spacious with a view of the pool. It was cleaned and beds were made each day which was so refreshing. The washing service was an excellent touch! I did three loads while I was there and went home with a full suitcase of clean washing, ideal when you have to come home and go straight back to work. The drinks were lovely, bar staff were great! When we went to the disco of an evening my children requested their favourite songs and the barman happily obliged- my kids were so happy! The magic show was brilliant, including my little boy in their show really made his holiday extra special. Thank you for the best holiday we ever had. We hope to come back here again one day! 🤍

Patrick Ogrady

Great little hotel for what we needed it for, food, pool and all the bars were brilliant super friendly staff that work very quickly. Not sure why this hotel was an option for our golf break as the hotel isn't really built to cater for golfer's (lots of stairs, very small and slow lifts (only 2!!!) that fit 4 people at a push (6 if you want to get friendly) Location is brilliant only a 10 min walk to the local town. Overall very happy with the visit. It's just not for golfer's.

Gosia Brudniak

One of the worst experiences — avoid even if all inclusive is cheap! We had a truly terrible experience here. Even if they offer an all-inclusive deal at a low price, don’t be tempted. The rooms are extremely dated, and the mattresses are old and uncomfortable. My daughter’s bed even had bolts sticking out, and we had to use towels to protect her from getting hurt. We asked to change rooms, and while we were allowed to switch the next day, we were given only 20–30 minutes to pack. In the rush, my husband accidentally left his shoes under the bed. We informed the staff immediately, and followed up three times—but were told the cleaners had already checked and found nothing. Later, they claimed that the next guests must have taken them. Apparently, the room was cleaned and prepared in just 5 minutes. No accountability, and no real effort to help us recover the missing item. Our friends had no running water in the shower or toilet, and doors that wouldn’t close properly. To top it off, there was a lifeguard drinking on the job. Absolutely unacceptable and unprofessional. We love Spain and the Spanish people, but this place was a massive exception. Avoid at all costs.

Mira Miteva

I recently stayed at this hotel and was very disappointed with my experience. It definitely does not deserve its 4-star rating. The food was terrible – poorly cooked and lacking variety, especially when compared to other hotels I’ve stayed in. There were very few options, and nothing tasted particularly good. The rooms were also nothing special. They felt more like a student dormitory than a hotel room . Overall, I expected much more for a 4-star hotel and would not recommend it to others.

Camelia Grindrod

Four out of our group of five fell ill during the stay. Must have a serious problem in the kitchen. The hotel needs a major refurb as very dated and in poor condition but in the meantime someone should look at fixing minor, inexpensive aspects. The pool area needs some TLC. The bar area is like a canteen, with bad lighting; the curtain on the stage hangs badly. They also assume that everyone is deaf with music blasting and nowhere to have a bit of peace. The water in the smaller pool was cloudy the day we arrived and put us off so we didn't use it at all. The other pool, also small, is far from inviting. In the evening screens are erected around the pools and the area looks derelict. The lifts are a joke, be prepared to wait. The only thing we enjoyed was the sea view. Also, on our last day they changed the opening times for the restaurant without notice. I'm afraid that I can't recommend this hotel and I would not stay again.

Laura O’Donoghue

This hotel offers stunning views, friendly staff, all inclusive (until 23:30), barely functioning air conditioning, one plug socket per room, and lifts that would operate better if they were hand cranked. My now-husband and I arrived on 18 Jun 25 for our wedding and were immediately overcome with the views. They are stunning. The reception staff who checked us in were extremely friendly and helpful. The rooms We had a large room that was mostly ok, but the toilet wasn’t affixed to the floor properly and the air conditioning was not powerful enough to reach the whole room. There was only one plug socket available for use in the room which is very frustrating nowadays. If you do decide to book here, you’re better off booking smaller rooms as the air conditioning works decent enough for the smaller rooms. The food Having looked at previous reviews prior to arriving, I was trepidatious about the food (especially being all inclusive). The food is standard hotel fare. Nothing special. I had the added benefit of knowing a lot of people staying in a few different hotels in the area and it’s very clear that the sickness was not limited to this hotel and not everyone who was with us at this hotel got sick. The pool The pool area was grand and well maintained. Keep in mind to wear flip flops/sliders as it does get slippery. No inflatables are allowed at the pool. The entertainment Nightly entertainment was popular, we were just too busy to engage with it most nights. The staff The reception/pool/bar/restaurant staff are phenomenal. Can’t fault them. The lifts/elevators When we arrived one of the lifts was stuck on the bottom floor with the door open. Not a great start. Unfortunately, not long after checking in, I got stuck in one of the lifts for twenty minutes. The emergency call button worked to call reception, but they couldn’t hear me. Thankfully I had enough signal on my phone to call my dad who helped me to get out. The staff at reception offered me spa vouchers for the inconvenience which I was told I could use for anything the spa offered (including the VIP loungers). As this was our wedding week, we didn’t have the time to use them until the Monday, but when we went down to use them we were told we couldn’t as the spa had been drained until Wednesday. We asked to use them for the VIP loungers, but were told we couldn’t. We paid the €18 to use them as we had already had it planned that we would. Since we were checking out on the Wednesday, we wouldn’t be able to use them. We queried this with reception, and, after a lot of back and forth, we did get the money back but we shouldn’t have had to fight for it.

Clare Howden

Great location right by the seafront. Good clean rooms. We had a Seaview room that had amazing views from the balcony. The hotel wasn't full as we stayed during early may. There is an excellent selection of breakfast food including omelettes to order. My only area of feedback is that it would have been nice to have an increased variety of fresh fruit at breakfast. There was cut oranges and kiwis, tinned fruit and whole apples pears and bananas but I would love to have had the option of some berries or mango or pineapple. During our stay we needed extra supplies for our room and the hotel were very happy to assist. I am returning again because it was a great place.

Micheal Wilson

I’m not sure how stars are assigned but coming from an amazing 5 star in Barcelona and having stayed at some great four star H10 hotels, this is a 3 star at best. The people are great that work there and facility is kept clean. The location on the beach is nice and there are a couple restaurants near by that are worth going to. That’s about all the positives. The room keys work for about half the day and you have to get them recoded. You have to check out beach towels for 10$ that you get back when you return them. They give you a receipt that you’re somehow supposed to keep track of. The lady is hardly ever at the desk though so then you have to go to the front desk to deal with them. The food is almost inedible. There was hardly anything healthy or tasty. They give you a different sheet of paper you have to keep track of as well for your entire trip for them to check off your meals. There is an outlet on only one side of the bed. How is the possible in 2025. Ridiculous. They provide evening entertainment that’s about as good as you see in nursing homes. I’d rather have room keys that don’t stop working if they touch your phone and save on the entertainment. This place just needs a major technology and food service overhaul. It’s hardly a best hotel.

Justine Justine

We spent two weeks at the hotel with the all-inclusive option. We would like to thank the entire hotel staff for their professionalism. If you're considering choosing the all-inclusive option, I can definitely recommend it. I'm not sure who said the meals are repetitive, because that’s simply not true. Maybe the breakfasts are a bit similar, but lunches and dinners are truly varied. There’s always a choice of at least four different kinds of fish and four different kinds of meat, along with plenty of side dishes. The food is tasty and fresh. The hotel also puts a strong emphasis on cleanliness, which is a big plus. Thank you for a wonderful stay. Highly recommended!

Jon Proud

My Wife and I stayed here Half Board, for 3 days/2 nights (Monday 17th - Wednesday 19th February 2025), as a rare, child-free break for my Wife’s Birthday, and I must say that we enjoyed every minute. The location is amazing, straight across from the Beach, with stunning Sea and Mountain View’s from our balcony/room. The hotel is immaculately clean and pristinely decorated and maintained. Our room was beautiful and perfectly clean. All of the staff are very attentive, helpful, friendly and polite. The food is beautiful, fresh, tasty and varied both at Breakfast and Dinner, with a mixture of traditional Spanish/Andalusian cuisine, as well as other tasty European dishes, and English Breakfast favourites. The facilities, including the pool(s) and outdoor space are amazing and again, immaculately clean and well maintained. Great for couples and families alike. We love it here and can’t wait for our next visit. Thank you everyone for making our stay memorable! Jon and Samantha

Gail Bidder

I think I must be staying in a different hotel. Before you say I might expect less, I have travelled extensively worldwide for business and pleasure. Spotlessly clean everywhere. Good room with a great view. Breakfast is spot on and there is even cava if you wish it! Lots of lovely restaurants very close and the beach just across the road.

kendal V

⚠️ My elderly grandparents and I all got food poisoning here, and we had to call an ambulance it was that terrible. The hotel has a serious food hygiene issue that they clearly ignore. Avoid at all costs, and please be careful if you are elderly and visiting.

Nelli

The rooms are clean, bed is very comfortable. Bathroom is too small, shower cabine is not convinient. Good breakfast and dinner 👍. Beach is close, the nearest large supermarkets are 18-20 minute walking, too far from city centre.

gabija

Our family loves this place. The hotel is affordable for the quality and service you get. It's very well kept, very very clean. Room service is very good. The receptionists are very helpful and friendly. The bar is perfect and happy hour is an amazing deal. The pools are great and there are different pools for younger children. Bathrooms are cleaned regularly. There is a supermarket across the road from the hotel as well as a mouthwatering burger van which I would 10000% recommend trying!!! The food in the hotel wasn't our personal favourite so we opted for Coco's which is just down the road.

MsP

Stayed here very recently. A lot to consider before booking here. A very rowdy hotel after 10.30pm with the kids club on level 5. Avoid a room in levels 4 and 5. If you have a toddler that naps during the day this is a hotel to avoid. Unlimited rows with drunk parents at any given time 🫣 The pool was very busy, great activities for bigger kids. Shower soap was empty. No tea or coffee provided in rooms at all! Didn't get the best sleep for a holiday to relax with noise pollution. Also, with a infant on the booking, we were charged an extra €3 per night for a travel cot. This hotel cost us over €1000 for a week. Beautiful hotel at the same time, never ate here. Couples with out kids I would avoid here 🥲

James Kelly

Garden junior suite ground floor. Plenty of room for the 3 of us, 2 adults and a young child. Guard rail provided for the bed on request. Cleaners didn't insist on cleaning if we weren't ready to leave apartment, they came back later, super. Plenty of beds at the pool, just make sure you're ready at the gate (9:00 or 10:00 depending on time of year) if you have a spot you like. Most of all, the staff were all faboulous; so pleasant and smiley, great with our child. Would recommend for families with kids. Make sure to email ahead if you've any special requests/requirements to avoid any disappointment on arrival. We did, and it made for a very smooth check-in

Elif Kardes

We recently stayed at Sunset Beach club and had a disappointing experience. Our room, which was supposed to accommodate three people with two single beds and a sofa, required us to set up the sofa bed ourselves and pick up the duvet from reception. The room was also much smaller than it appeared online. Additionally, we were not provided with basic sanitary kits (like cotton, Q-tips), and there were no slippers available for guests. The Wi-Fi didn't work in the room or by the pool. The towel policy was a bit unusual - while we could borrow towels with a deposit, changing them would incur a €1 charge per change. The hotel was noisy at night due to other guests, and the breakfast area and lobby were also loud. Despite the booking saying the room was partially modifiable, we weren't able to make any changes upon arrival. However, we did want to highlight that the staff were kind and worked hard. They deserve appreciation for their efforts, and we're grateful for their kindness during our stay. If the hotel addresses some of the issues we faced, it could be a much better experience for future guests.

Camilla Sharp

What a fantastic oasis. The staff are amazing, shout out to Golf and Ms Lai. The room was great and daily room service ensured clean towels and a tidy room. The restaurant offered a great continental breakfast and I highly recommend their lasagne. I wish I could give more than 5 stars.

Keisha Lynn Stevens

First night in our room we had a little problem that crawls...we were moved to another room immediately And it was fine for the remaining 3 nights but I fear we were already scarred. Pool was nice, bar staff were good.. All inclusive food was reminiscent of Cuba not good at all and sometimes non existent Would not return to this chain based on this one stay. Reception was very kind and understanding about the situation.

jaz preston

Just got home from a 5 night stay at this hotel. The staff on reception were lovely but I would like to start with the fact that only 2/5 nights we got fresh bath towels and our room cleaned, which surely isn’t normal? We were out of the room from 9am until at-least 4pm daily so there is no reason why our room should have been missed. The all inclusive food was shocking. Breakfast was not much choice at all, the only fruit they served wad oranges and grapefruit, and the beans, egg and sausage were cold aswell. Overall the room was clean and pool was good.

phoebe hollick

Currently away for a 4 day trip, for the price we paid (around £330 for 2 all inclusive) I couldn't fault it. It's not luxury but it has lovely clean rooms, quick friendly service a massive pool with plenty of sun loungers and a short walk to the beach which has loads of bars and restaurants for everyone. The food here does let it down, I'm not a particularly fussy person but the food is minimal and not to a great quality. Mostly just reused ingredients from the previous day I.e if there were hot dogs for lunch then theirs hot dog stew for dinner. We chose to eat out most dinner and lunch times so for that reason I would come back here but just bed and breakfast.

James D

Staying here currently. The hotel is located in a good spot if you are visiting Torremolinos. Not too close the beach and bars but a short walk around 10-15 mins. In terms of the hotel itself, it's very clean and tidy and the rooms are lovely and spacious with a nice balcony facing the sea. The pool is great and there are enough sun loungers around. The noise in this hotel is horrendous, the Spanish people next door, did not shut up to 1am every morning. Then there were groups of Brits abroad men above us banging and shouting. To top it off you had the guy outside cutting the grass at 7am. If you value your sleep this is not the hotel for you. The big let down is the food, it's bad. Breakfast was stone cold and the selection at dinner 7.30pm (yes you read that time right) is really poor. I noted others reviewed this months ago about the food, but nothing seems to have been done about it by the hotel. Makes me wonder if they actually read the comments. The dining experience is pretty soulless experience and feels like a school canteen. Overall this hotel is 3+. With some improvements it could be 4 by following : Improve the dining area and food. Make it more special for guests and make it earlier. People like to go out for the evening. Avoid letting groups of young people book. They make the place look rough and noisy. Welcome your guests with a glass of bubbly. Nobody minds waiting then to check in. Replace some of the broken sun loungers. Assign a member of staff to check on guests. Supply a kettle for tea and coffee (most 4 star hotels do) Water pressure is non existent and it's like a drip. Overall a good hotel with hard working staff, a few adjustments and this would be perfect. I 🏖️🛏️

Paul Myers

Spent a couple of days with a group of friends here. The rooms were newly refurbished with new air con. Had a slight problem which was quickly dealt with. The drinks service was good but the all inclusive food option was the main disappointment for this hotel. We mainly ate out due to the quality of the food. Would visit again as a base for a weekend but would not recommend the all inclusive food option.

Sharon Dickinson

Great basic hotel, very clean, friendly staff. On reception David & Adrian exceptionally helpful. Meals are varied & plentiful in the sister hotel which is all attached in the same complex. Theres evening entertainment on if you want it. And the option to go all inclusive is brilliant value , even just to cover bottles of water and ice cream! The location is superb...just cross the road and you re at the beach. The promenade is very pretty..lots of nice restaurants. Would definitely return. Might not suit younger people who want a more lively entertainment into the small hours!

Bettina Csikvari

We spent our vacation with childern in this hotel. We loved it so much! The rooms were quite small, but we only slept here. The variation of food was amazing! The indoor, outdorr pools were excellent! Don't forget to bring your swimcap! The garden and seaside (5 min.walk) was lovely. Waiters, and aother workers were very friendly. We would like to return.

Thomas Atkins

I have visited the Hotel for a weeks holiday and this was my experience. I will cover all the positive points and also the negative ones too. To get the negative out the way I have the following to say. My wife had a chicken skewer from the buffet for lunch and it was pink inside. Not slightly pink but completely pink. This was upsetting as not cooking chicken properly is obviously dangerous and I wouldn't expect this from a hotel restaurant. I can't say much more on this it may have been bad luck but it put her off eating any chicken whilst we were at the hotel. My second issue was the bed was extremely uncomfortable. To the point I did not sleep properly at night due to how uncomfortable it was. The mattress was very hard and the pillow was more like a concrete slab if I was to compare it to something. On a more positive note The swimming pool was very nice and appeared to be well maintained. There is a bar next to the pool where the staff would serve drinks and snacks to guests throughout the day. Which leads onto my next point. The staff were great I was here with my wife and son who is two years old and I feel we were treated very well staff were very efficient in serving drinks and also greeted us entering the restaurant and the bar area. I would also like to mention the cleaning staff who every single day cleaned our room to a high standard and were too also very pleasant when crossing paths. So I would like to take this opportunity to thank all of the staff here at the hotel for their warm and pleasant manner and doing their best to run the hotel smoothly. We had some lovely evenings with the entertainment and some of the acts were very good. Some nights were more focused I would say for the older Spanish guests. But at the end of the day we're in Spain so thats fair enough. I would stay here again but would probably not stay as an all inclusive guest again. It makes a good base with its close proximity to the train station and the sea front.

Andreea Maran

Recommend for people who travel during the day and return tired and sleep asap, because walls are made from PAPER. That's a big disappointment. BUT, breakfast and dinner are well made, tasty, fresh food everyday, worth the money. Coffee isn't great, though... Cleaning services 10/10. Bed comfortable 10/10. Good pressure at shower, clean and warm water .

Nick De Loor

I honestly don't understand how this hotel has four stars – on a good day, it might just make it to three. Our room felt like it hadn't been updated since 2004. It had single-glazed windows, so every bit of noise from outside (bottles being thrown out at 1AM, garbage trucks, cars) was loud and clear. The room was located right above the event hall, meaning we had music and bass vibrating through the floor every night until midnight – even earplugs didn’t help. The bathroom had good water pressure and always hot water, but the shower screen was way too small, so the entire bathroom got soaked every time. The pillows were terrible, although the mattress was decent. The air conditioning worked but was noisy, and we couldn't adjust the fan speed. Cleanliness was the one big plus – the housekeeping team did a great job, and bed linens were always fresh. Evening entertainment and drinks were also decent. The location is definitely one of the strong points: close to the beach, a bus stop, and the train station. Reception and bar staff were friendly, but the kitchen staff came across as cold and unfriendly. Even when we thanked them with a "gracias," we didn’t even get a "de nada" back. The worst part by far was the food. I've honestly never experienced such poor quality in a hotel kitchen. Meals were often cold, overcooked, and tasted off. For example, you shouldn't need a steak knife to cut through salmon. There was no live cooking – everything came out of the industrial kitchen, sat in a bain-marie for hours, and then got put out in a tiny buffet. The desserts were incredibly repetitive – basically pudding every day for 8 days, sometimes with a cookie, sometimes with cocoa powder. Watermelon was the only fruit, and the ice cream came in pre-packaged plastic tubs. I can’t stress it enough – the food was truly awful, and it seriously brought down our whole experience.

Anaïs

The hotel is great. The rooms are very spacious, with plenty of room to move around (there were 3 of us in one room). The bathroom is also spacious, so 3 people can fit in without any problem (it's great to have 2 sinks). The buffet is very good, with plenty of choice and very friendly staff. The pools are nice too, and the hotel is just 2 steps from the sea. The surrounding area is a great place to visit. Special mention for the masseuse: the massages were perfect and very relaxing.

Fiona Butterworth

Everything about this hotel was what we wanted for our holiday. It’s a very clean hotel, good size room and the air conditioning was very welcomed. Breakfast had an amazing choice and food at the pool bar didn’t disappoint. A 5 minute walk from the marina made it a perfect location for us.

Seamus Connor

The hotel is in a great location. Very close to two beautiful beaches and lots of restaurants. The staff were super friendly and helpful. They couldn't do enough for you. Breakfast was excellent with lots of hot and cold choices. The rooms were clean and shower was great. Overall, I would recommend

Anne-Marie Boner

Loved staying at Hotel Alay Ang would highly recommend it. Staff are all lovely and extremely helpful. Rooms are spotless with great views, very comfortable beds too. The pool areas are fantastic with sun loungers and umbrellas for everyone. Towels at reception can be renewed every 2 days, We were Bed & Breakfast, huge selection, something for everyone. The Pool Bar was brilliant, great for a lunch and had entertainment at night, huge thank you to the bar staff that looked after us so well, Would definitely book again Anne-Marie Boner

angela grant

Lovely clean hotel with lots of space and nicely decorated. Friendly and helpful staff. Good sized room though I would suggest some sort of clothes line in the bathroom for hanging bathing suits and towels as we did not have a balcony. Good varied breakfast and good bar service. Great location for beach, bars and restaurants

Dexter Smith

This all-inclusive was rather exceptional considering the price. The rooms were clean and comfortable, and our suite was very spacious. The bathrooms were big, but the shower wasn't adjustable. The food was decent, the hotel does themed nights each day, I recommend eating out on Saturday however since the selection of food was rather poor, and my friend received what may have been raw chicken (unconfirmed). However none of us got ill from the food, and on the other days we stayed it was fabulous. The drinks selection was good, but long queues regularly formed at the pool bar. The hotel is opposite the beach where sun loungers can be rented for 8€ a day each, which is reasonable. The location is the best part of this hotel, being right on the beach and within walking distance of multiple clubs and restaurants. However there was a lack of tourist shops/supermarkets nearby. I am removing a star since we did not have towels in the hotel room on the first night. Other than that, a flawless experience, and I would happily stay here again.

Mikaela Norris

We stayed in a junior suite which was lovely, spacious and well equipped. The pools are nice, hard to get a sun lounger if you don't get in early. The beach is just outside the hotel. It's busy but it's nicer to be a bit away from the town center. Entertainment is ok. In terms of food, there is a good range and it's good quality. Even as a vegetarian I found plenty I wanted to eat. There's cocktails and sangria on the all inclusive so all good there.

Rebecca Dorrington

We stayed as a family with a teenager of 15 and a child of 8 years. The entertainment staff are absolutely brilliant and work very very hard, day and night, the bar staff work very hard too, everyone so friendly and polite, big hats off to the snack pool bar lady who also worked extremely hard! Basic rooms, but had a lovely room, was kept clean and tidied daily by cleaners, hotel very clean. We went all inclusive Gold, which I would recommend as you have a separate bar service from the other guests, more quieter area for eating in the restaurant, and all the branded spirits. Lovely location, opposite the beach, 10 minute taxi to waterpark, and old town. All inclusive food was good, you also have 3 cuisine evening meal options with the gold all inclusive. Once again big shout out to all the staff who worked very hard and made our holiday..

Mandi Rafferty

Spent 5 days at this hotel and cannot fault it!! Loved our stay there!! The cost was super reasonable for all inclusive too!! Food was great, always found something delicious to eat, especially Mexican night with the nachos and BBQ ribs!! Rooms had everything you need and wine and water in our superior room were very welcome. The view was to die for too, straight into the ocean with the most amazing sunrises that I could watch from the comfort of my bed, bliss!! Staff were super friendly, special mention going to Walter and Dillon at the restaurant bar, super guys, very professional, efficient, helpful and funny! We arrived at the hotel from the airport in only 12 minutes, which was a bonus! Shops and restaurants within a few minutes walk. The animation staff worked so hard to entertain everyone of all ages and never stopped being cheerful and energetic!! I will definitely be back again and will recommend to anyone that will listen

Paul shearan

Great hotel with very pleasant front of house staff. They couldn’t do enough to help out with anything. Had a 7 night stay. Rooms were spacious and very clean. Housekeeping was superb. Coming back after a day out and the room was immaculate clean. Well done to them!!👏. Food was lovely every night with themed dishes most evenings. Lifts weren’t brilliant seeing as there’s 4 but it’s not something to gripe about. Entertainment was fantastic. Something going on all the time. Bingo in the sun, you can’t fault that. Overall I would definitely recommend and come back to hotel Puente Real. Well done all staff and entertainment.

Natalie Cowley

Brilliant service, the hotel was absolutely amazing lovely people and the animation team was lovely and so kind and helpful especially to my son he is always shy at first but than gets involved loved the team. The hotel was always spotless and the whole staff in the hotel work so hard everyday wish I could of stayed longer as it was breathtaking and the food was always lovely. I would highly recommend this hotel and destination we went with jet2 and they were great. So if your a family or just want to get away with friends than this is the place to be. The entertainment was always on point so it has everything for everyone especially if you want a little spa I had one and it was fantastic best one i have had and released my knots so big thumbs up to that haha. Please consider this hotel and holiday destination as you will not be disappointed trust me. Thank you all so much for this amazing experience and holiday we all loved it.

Arel

Huge hotel with great facilities. The Animation team are brilliant, they really put a lot of effort into every activity and the kids love them. They always try to put a smile on the kids faces and get everyone involved at the kids disco. Entertainment shows are very good. The wristbands are a bit annoying for opening the door locks and I would prefer a normal pillow to the long ones but other than that I would return. Good variety of food and games by the pool.

Maksym Kyrylenko

Amazing place for a family vacation! We stayed at Holiday World Polynesia and absolutely loved it. The rooms are spacious and beautifully decorated in a Polynesian style — it really feels like you’re on a tropical island. One of the best features was having a kitchen in the room, which was super convenient, especially with kids. The Beach Club water park was a big highlight — lots of fun for both children and adults, and the free shuttle made it easy to get there. The on-site restaurants were also great, with plenty of tasty options. We’ll definitely come back again!

Valerie E

We've had a wonderful 2 weeks here at Hotel Polynesia. The selection of food is good. There is always something tasty to choose from. The hotel is spotlessly clean and the rooms spacious. But what really makes it is the animation team. They work tirelessly to include everyone from tiny tots to the adults with all sorts of family games in between. My husband particularly enjoyed the water polo (VAR decision questionable! Lol) and darts and the kids enjoyed the Frisbee basketball and archery. They really take an interest in everyone and make an effort to know names. They greet you with a smile all day and then go on to the evenings Kids disco. The hotel is very impressive and I wouldn't hesitate to book it again. Thank you for making our holiday great 😁😁😁

Darina Callaghan

Excellent family hotel. Have stayed here multiple times with kids ranging from 2-7 years old. Rooms have everything you could need. Buffet is very good. There is always something for kids; fries, pasta, pizza, nuggets/burgers etc. Animation team are fantastic. Only thing I could fault are the poolside loungers - they are dated and somewhat uncomfortable. Approx €8 in a taxi to Benalmedena marina.

Richard Loy

We had a wonderful stay. The room was fantastic views amazing and the food selection was lovely. We went all inclusive and found it to be worth every cent. There is areas for family's where parents and kids can enjoy the sun and activities and an adult only area. We with no young children spent most of the time in the adult section, where we could enjoy a child free environment. Both sections have plenty of loungers and even though there were queues for both sections there were always spots available after opening of the pool areas. Breakfast, lunch and dinner saw a wide variety of food which would please even the most fussy eaters. The food was a mix of local and Irish/English cuisine. If there was any downside to the stay it was the AC (or lack thereof), even on its lowest setting it wasn't enough to keep the room cool. It was cooler than outside, but sometimes you need real coolness. We went at the end of May temperatures reached about 29 degrees, I can only imagine how warm the rooms would be in July or August. Staff were wonderful, friendly and all very helpful. We have booked back in for next year.

Gabriella GAB

The food was amazing. Amazing so many choices and very high quality. We absolutely loved it. Also so many facilities indoor pool and sauna’s and jacuzzi. The fitness was really amazing and was 24/7 open. We absolutely loved it……we are very much in to fitness…… The tennis court was also amazing. And the hotel was super close to the beach we could easily walk there…… Also it was amazing how they seperate the outdoor pool area. Toddlers pool…. Family pool area….. and adult only pool areas where it’s nice and quiet…. Everything was just marvelous splendidly above our expectations….. we will definitely come back…..

Christie Duffell

The hotel has everything to offer - something for everyone. Food and service is very good, nice variety and great with gluten free menus. Juan Antonio in reception was amazing and very helpful and organised room service when I wasn’t feeling well. The cleaning staff, bar staff and kitchen staff including waitresses and waiters were very friendly and helpful. If you want a sunbed either at the splash pool or the adults only pools, you’ll need to start queuing from 8:30am if not before. Didn’t visit the spa as it closes at 6pm which technically should be open later in the summer months. Beaches are bit rocky but taxis are reasonable to various beaches.

Leo B

Estival Torrequebrada is a satisfactory hotel for family and friend holidays. The Rooms are cleaned daily, they are modern and sleek with plenty of storage space. The beds are very comfortable and well made up. The bathroom in our room was also nicely designed, It was however flooded with ants which is a major issue for guests in my opinion. The service in this hotel is adequate. The bar staff and the entertainment team are absolutely incredible, however reception staff can be difficult and unhelpful at times. Food service is also hit and miss, the restaurant always has great selection of foods, but the quality of said selection varies from good to disappointing. Some nights the food tasted fresh and other nights food was dry and rubbery. Breakfast however has been great every morning. The all inclusive package is satisfactory, despite being advertised as "All inclusive plus" you do not have access to branded spirits which is massively disappointing as these are included in other hotels in the area. The cocktails for all inclusive are also pre mixed and watery, the premium versions of every cocktail are available for a charge. This to me defeats the objective of an all inclusive stay. I would also advise guests to plan their departure from the hotel around the checkout time as all inclusive benefits end when guests check out at 10.30am. This meant my group, who's transport was at 8.15pm, were left 9 hours without access to food and drink unless we paid the hotels extortionate fees. I have travelled to this country several times and stayed in numerous hotels, I have never had my all inclusive taken away at checkout, it has always been at departure time instead. This in my opinion is greedy from Estival and should be communicated to guests on arrival so there is time to plan. The hotel itself is nice, it's modern and well planned out. It does however have a really bad smell they try to mask. Im unsure what this is caused by but it's prominent at certain times. The pool facilities are great. I do however have a huge problem with the lifeguard around the children's pool, constantly leaving his station to talk to female guests or go behind the bar, sometimes leaving the area unsupervised for over 10 minutes at a time. This is a huge issue that Estival must resolve, especially in the children's pool, where young people are at risk. Overall, I find estival torrequebrada to be nothing special. My group has certainly had a good holiday, and Its been a good base to explore benalmadena and surrounding areas. But I find the lack of clear communication, poor all inclusive and unpleasant lifeguard to be 3 of many examples of things that make this hotel mediocre and subpar compared to other local options.

Gary Murray

Great hotel. Enjoyed our stay. The staff were good. The room was well maintained and had a great size bed. Good food at the restaurant. Excellent well maintained adults pool. The picture is of a side sea room view.

Stewart Mullen

I've recently returned from another marvellous holiday at the Hotel Torreblanca. The hotel is in a quiet location, 2 minutes from the local train station and about 5 minutes walk to the beach/promenade. Everything at this hotel is just wonderful. Reception, rooms, restaurant, bars, cleaning, pools/gardens and maintenance are all great. The best asset of this hotel is the staff and I mean every single one of them. I sincerely thank ALL of them for providing me with another fantastic holiday. I can't wait to return in July.

Rebecca Verdonkschot

We are just leaving today after a fabulous week here. The room was wonderful, super spacious, great view of the sea room 502. Cleaned daily. Pool areas and gardens are lovely. Food has been excellent , from a wide range of breakfast things, to a varied selection each night. We were all inclusive. The staff were all friendly, helpful and very pleasant all the time. Great location. Behind the hotel is the train station. (Not noisy/electric) we got the train to Malaga. Then if you want to get the train into the center of Fuengirola instead of walking you can do that too. We walked most days . We would highly recommended stopping here and we would definitely return 😀

Piro Esen

The hotel was amazing, especially the food—it was absolutely delicious. The rooms were very clean, and the staff was extremely friendly. We truly enjoyed our holiday. Isa from the animation team added a special touch to our stay. My spouse and I were very satisfied with everything. We definitely recommend it.

Anna Melville

Had an amazing stay here as a solo traveller. Felt super lucky with the room I was given as I had a beautiful sea view. The room was absolutely huge, plenty of wardrobe space, hairdryer, fridge etc. and a 30 second walk from Torreblanca station making it easy to do a day trip to Malaga city or get into Fuengirola centre for food/entertainment. The bus was also €2 and easily reached by a 5 minute walk down the hill as well as the beach! I had breakfast included in my stay, I’m not a big breakfast person so mainly had fruit and when I tried the hot food a lot of it was cold.

Maura Griffin

Very clean, spacious room. Excellent breakfast with great choice of hot and cold food, fruit, bread. Brilliant location right next to the train line and only a short walk to the beach, bars, and restaurants. As a solo traveller, I felt very comfortable here.

ST ST

Amazing holiday!! I was a bit skeptical because of the reviews on this hotel BUT I do not have one complaint, the rooms are beautiful, the food was amazing! To the point where me and my partner would rather eat at the hotel, staff were very friendly, the jumbo club staff for activities in particular were great!! The entertainment was great, the jumbo club staff member made the effort all day!! Included all ages and NEVER a dull moment! Drinks were also great, loads of choice! Everything outside was also so clean and tidy we couldn’t of enjoyed it anymore!! We will definitely be back soon!!

Claire

A very late review but needed as we had a lovely holiday and it was very accessible for those who are disabled / have walking issues. We visited September 2023 in September. The hotel offered easy access for wheelchair users, ramps into and around stairs of the hotel and a chair lift into the dining area. Big main lift to the pool and all levels. Spacious hotel foyer and halls. Pool area was all flat and offered plenty of room to get around. The staff were exceptional, anytime I approached any stairs a security guard or staff member who was nearby offered to help. Kind, helpful and very welcoming. Always asking how my friend was and if they could do anything to help make our stay more comfortable. The location of the hotel is on a hill, but it’s only a short walk (10 minute walk) to the beach front. The food selection was excellent, different cuisines every day and food for those fussy and not so fussy. Snacks around the pool were great, burgers, hot dogs, salads and ice creams. Great choice of different drinks, cocktails, soft drinks. Think you had to pay for certain imported drinks but there was alot of choice of other beverages included in all inclusive. The pool was clean, the entertainment was good and staff were very friendly and helpful. Jacuzzi very big, clean and great jets! The gym was basic but had everything I needed, you book an hour slot for yourself via a booking form which was easily done. If you’re looking for somewhere to relax and lay by a pool but want the option of the beach then I really recommend this hotel. It was just what we needed! Thank you for being such a welcoming and accommodating hotel

John Tanner

Just come back from a weeks holiday here and apart from a couple of niggles I couldn’t fault the place. The location is good about 400m from the beach where you can go left to the old town or right into Benelmedina and the harbour pubs bars and restaurants, it’s a bit of a walk back up to the hotel but more than doable. The food was excellent on our stay very varied and themed every day so a good choice and the quality was excellent too. The all inclusive drinks were weak and local as most hotels are but this wasn’t a real problem. The staff especially in the dining hall were very friendly and helpful and nothing was too much trouble, the rooms were big enough and cleaned every day they were air conditioned which was noisy but worked fine. My only gripes are the stairs and small lifts as we have 2 children under 2 so we struggled with the double buggy, I think the hotel is an older hotel and more modern designs fit with modern life better. And the pool they operate a cone system if you leave your bed they cone it then if you aren’t back within a certain time the towels are taken off of the beds and stored away “basically you loose your bed” the amount of beds for the size of the hotel is woeful and this needs to be addressed if at all possible, the pool is lovely though and in the sun so it was warm which was nice. All in all I would stay again lovely food staff rooms and service make the small “niggles” easy to live with.

Leon Kearney

3rd time at the hotel. 2017, 2018 and now 2024. Can't knock it. Location is perfect, 2 minute walk to the beach, bars and shops. Hotel is always good and the animation team keep you entertained. Always something to do. Food is good, a lot of variety.

Grace Connie

Worst experience ever!!! Sentimental pieces of jewellery stolen by cleaners and reception/management were totally useless and refused to investigate. Wouldn’t help at all or phone the police, not even a number given to do it ourselves. Room was appalling, holiday clothes ruined from dampness in wardrobe. Patio door lock broken and again refusal to fix it or offer alternative room. Staff Ignored ‘do not disturb’ sign on door and went in countless times anyway. When trying to make personal phone calls was followed by security everywhere! Only thing good was the beach being close to the hotel. Overall terrible experience would not go back. Definitely not a 4 star worthy hotel.

Maria Simone

Really nice village. We’ve been in Easter holiday with a couple of friends and their kids. We slept in the 8 persons apartment and it was really beautiful. All services in the village were active but the village was still quiet because there were not so many people. I recommended.

mattricketts1979

A little far away but if you have a car then no issues like it was for us. Not if you arrive after hours get a code for the gate to retrieve your room key etc and check in the following morning. Rooms are nice, bed is very hard, shower was OK ish. Pool is good, but sunbeds are uncomfortable. The main pool was closed and only opened when we left but we came out if season. Easy to get to Gibraltar and approx 30 mins to there and Marbella. Shops are a drive away and approx 10 mins away, qe dod a weeks shop and mainly ate lunch out. Just over 1 hour in the tool road to the airport (approx 20 euros in tolls) all in all, we did like it for a weeks break but is very remote.

zakiyya summers

Amazing views!!! Lots of walking depending where your room is, swimming pools are lovely, 1 for adults and one shallow pool which has a bigger pool next to it. Buffet was good and had halal options! Breakfast was also good and had a good choice!

lacey W

I would like to complain, there was absolutely nothing for my son to do I was told that via the company’s website there’s all different activities for children. Due to it being winter season everything was closed. No where I can access food only 10 - 15 miles away I had to pay €30 - €120 for a taxi daily to get to and from. So it’s better to hire a car. You (love holidays) should specify online that no facilities are accessible my son has Autism it was hard to entertain him because there was nothing to do. On the first day when my transfer has taken us to the hotel our transfer driver had to call the company to open the gate so we were locked out at 4 o’clock in the morning and stranded for an hour as well as another family. Absolutely disappointing if I had known this, I would’ve booked a different location. Love holidays I want a refund the facilities were dirty! The hotel was closed 2-5pm 9pm-10 am so no help was barely available. Do not book here! Funny enough on the day that we was leaving the 11th of April. Everything started opening up and then the hotel had 24 hour service.. and why was there stacks of about 20 to 30 mattresses outside and they looked disgusting as if they had bedbugs. That is not professional just leave it outside. My son also got a fungal infection all over his face due to the pool not being cleaned properly he’s only 6 has spots all over his face I’ve had to take him to the doctors.

ali borazjani

It's a great place for holidays. Location wise it's one hour to Malaga Airport that's not close. It also not so close to the cities or towns, so you definitely need to rent a car. But if you have your transport then it's very close to Gibraltar and Marbella. There are many beautiful beaches nearby. The biggest downside is their food. The restaurant food was horrible.

Simon

Lovely hotel shame we were only here for one night due to being on a touring holiday. Staff were really helpful and friendly and the food for the buffet breakfast was superb. Rooms and the hotel its self are spotlessly clean and the whole ambiance of the place was great,definitely planning a return for a longer stay in the future.

Lucy Qi

The amenities are super nice! The view with the tennis court? And the pool is so picturesque. There was a power outage yesterday and the hotel used I believe its own power supply so we could enjoy a warm shower and provided a large complimentary room for my family. Truly appreciate it and hope to maybe come sometime in the summer to enjoy the pool vibes! 🤗

Paola

We stayed at Hotel Ilunion in Mijas in mid-April for 9 days as a family of four. The hotel itself is visually beautiful—reception and common areas are absolutely stunning and give a great first impression. The amenities are excellent, and the overall atmosphere is lovely. However, the rooms feel quite dated in comparison. While our room was spacious and the mattress very comfortable, the bathrooms looked old and gave off a feeling of being unclean, even when they were clean. It feels like the rooms haven’t received the same care as the rest of the hotel. Our experience at check-in was a bit awkward. The receptionist on duty made me feel uncomfortable, as he wouldn’t look me in the eyes and didn’t seem warm or welcoming. Strangely, he appeared much friendlier when speaking to my husband, which left a sour taste. We had to request a room change to better accommodate our family, and fortunately, the new room was much better. From then on, the staff made a huge difference. Oli at the reception was fantastic—kind, warm, and professional. Livia L. was also wonderful, always smiling and genuinely helpful. The rest of the team was equally great throughout our stay. The restaurant staff were especially outstanding, always attentive and friendly. A special thank you to Carmen, who was incredibly sweet and caring every day. I also want to thank Miriam, the cook, for going out of her way to prepare egg- and pork-free chicken dishes for me—twice! That really meant a lot. As for the food itself, it was a bit of a hit-and-miss experience. Some days it was excellent, others not so much—it felt like a bit of a roulette. Still, the service from the waiters made every meal pleasant regardless. Ratings: Location: 9/10 Amenities: 10/10 Staff: 10/10 Rooms: 4/10 Cleanliness: 8/10 Overall Appearance: 9/10 In summary, this hotel has great potential and truly outstanding staff, but the rooms need some love. With a little renovation, it could easily be a top-tier destination. Would I stay again? Possibly—but I’d request an updated room and hope for better consistency in the food.

Jennie Karlsson

The hotel is not very luxurious. I had dinner at the buffet recently and it was not good. There was no chicken, mostly just pasta salad. Because of this, I won’t be eating breakfast or going back to the buffet during my stay. The hotel is also poorly maintained, and when I arrived with several bags, they told me there was no luggage assistance. Fortunately, I managed without having to go twice. The rooms and the surroundings are nice, but overall, I’m already looking forward to checking out in 4 nights.

Harvey Thiessen

This hotel has a great view of the city. It is a very pleasant place nestled in the hills of Malaga. It is only a few minutes drive from downtown Malaga and so has a nice rural feel while still close to the city. A few short kilometers further and you have an amazing view of the city and surroundings.

Liana Fowler

Positives: Fantastic location – just a short walk to town, close to bus stops, and offering great views. Clean and spacious room – well-maintained and comfortable. Negatives: Unexpected charges – €3/day to use the room safe and extra fees for additional tea and coffee felt unnecessary. Breakfast – while adequate, it lacked variety and flavor. Staff interaction – although polite, the staff didn’t seem genuinely engaged. For example, check-out felt transactional with no inquiry about our stay.

Johnny Chirvasoiu

I arrived at TRH Mijas at 10 PM and was met by tired, unwelcoming staff who made no effort to offer a pleasant check-in. From the start, I felt dismissed and unwelcome. The room I was given was completely unacceptable — it looked like a garage, with no natural light, a strong smell of mould, filthy and outdated furniture, and a horrible toilet. It was very clear that this was not the room initially allocated, but rather one they swapped me into upon my arrival. The reason for this switch became painfully clear: discrimination. I was treated differently, and I firmly believe it was racially motivated. When I asked for a different room, I was told the hotel was fully booked and this is what happens if you arrive at 10PM - like I’ve been punished. I offered to pay for an upgrade, as did my travel agent, but this was flatly refused. Instead, I was told I could take my things and leave if I didn’t like it — they were “happy to refund.” That kind of response says everything about how they value their guests. To make matters worse, Mr. Daniel at the front desk was incredibly disrespectful, addressing me with zero professionalism and a superiority complex, as though I were beneath him or simply not worth basic courtesy. He even lied to my travel agent, that I’ve told other guests not to check-in like that would be my problem at 10PM. If this is some kind of silent protest against tourism in Spain, then congratulations — message received loud and clear. I will never return to this hotel, and I strongly urge others to stay away. The attached photos speak for themselves. This experience was not just bad hospitality — it was offensive.

Y. R-B

Beautiful hotel set into the hillside overlooking the coast and the sea. I would describe it as "old school charm". Tastefully decorated, lovely bar area and salon. The terrace next to the bar is wonderful. Whilst it was too cold to use the pool ( we were there in early February) there were plenty of loungers and one didn't feel cramped. The pool looked lovely. There are lots of terraced where you can sit and read and have a wonderful, view and listen to the many birds. The location is excellent,a short walk to the many bars restaurants and shops. Staff were friendly, helpful and courteous. The room, whilst a little tired, was perfectly comfortable and very clean. We only ate there once ( club sandwich) which was excellent value. I would certainly come back here again.

Claire Steele

Lovely quiet but beautiful location 👌 the hotel is spotless and staff are very friendly. Breakfast has alot of choice. The rooms are lovely and clean. View from my room is amazing. Pool view. Swimming area clean but loungers are so uncomfortable. . The towel you're allowed take to the pool area are thin and could do with getting new ones. And tea/coffee/sugar don't seem to get replaced daily.so I've purchased milk and coffee from the local supermarket. Lots of local restaurants and lovely local town. Flowers everywhere, really beautiful. Local bus rides to various other places and it's pretty cheap. You won't be disappointed if you holiday here. Something that might be worth considering is having a large wall clock by the bar area as I don't wear my watch in the day. Something definitely worth a trip to are the cable cars. A cheap bus journey away. The views are breathtaking and there are lovely walks at the top. Wear trainers as ground uneven . You won't regret it.

Susan Bunting

Fabulous Hotel in a very picturesque setting. Staff so helpful, polite and proffessional. Stayed for 7 night, asked to change room after 1st night, due to it being directly below the bar terrace, no problem whatsoever, staff arranged a move for me that morning.

Nathan Davies

I recently stayed at Hotel Costa Malaga By Pierre & Vacances, and I couldn’t be happier with the experience! From the moment I arrived, everything was seamless. Check-in was quick and easy, which was a relief after a long day of travel. The staff were exceptionally friendly and helpful, always greeting with a smile and happy to assist with anything I needed. The room was clean, comfortable, and just what I was looking for – a perfect place to relax after exploring the city. And the location couldn’t have been better! It was close to key attractions, great restaurants, and had easy access to public transport. Overall, this hotel exceeded my expectations in every way. I would absolutely stay here again and highly recommend it to anyone visiting Torremolinos!

Eugene

Clean, spacious rooms, great location, and superb breakfast. May I add that this is the first ever hotel I've ever stayed in Europe that has a hand-held bidet installed in the toilet! Even the Four Seasons and Ritzes and Mandarin Orientals still don't have that crucial amenity for proper hygiene! So bless you for that ❤️

Peter Clifford

This hotel is in a perfectly central location for everything Torremolinos has to offer (the shops, pubs, bars, restaurants etc). The reception area, dining area (for both breakfast, lunch & evening meals), the bar area adjacent to the pool area which offers varied seating and sun-lounger options to the stunning roof-top terrace bar are all well-appointed, well designed and attractive spaces. All the staff were very helpful too. Our only gripe was that the air-con in our room could have been stronger, but this really is our only criticism. Would definitely stay here again without hesitation and would readily recommend this place to anyone. It is also adult only so no having to put with others' tiresome kids shouting, screaming, arguing & crying etc. Thanks for a fabulous first stay in Torremolinos! 👍👍 We'll be back!

Serat-E Insta: touch_my_belly

The walk is 15 mins from the beach with down hill steps and of course uphill when returning. The staff were really friendly and useful throughout the trip. Did not check out the pool or sun beds whilst there but hotel rooms were average. The bedding was a little thin and aircon wasn’t the best. Door was a little flimsy and could be updated.

Robin Goodhand

We had a very enjoyable stay at this hotel in March 2025. The staff were extremely helpful and accommodating. The hotel location is very central, about 3 minute walk from the train and directly on a bus route. Lots of good restaurants nearby, and we had a nice sea view from our balcony.

Tyler-john Hawkins

This hotel is great for families. The whole place has its ups and downs... the room are nice but were built fast (can see in photos). The pools are great but are crowded. The bars have anything you want but the lines are long, and so on.... If you're looking for a hotel that does the job this is the one. If you're looking for a "posh" stay this is definitely not that place... although floor one rooms have very nice balconies.

Wioleta Błażejewska

I would like to wholeheartedly recommend a gluten-free spot in Spain, in Almuñécar. I'm talking about the Senator Playa Cálida hotel. The hotel holds a Spanish certification responsible for overseeing establishments safe for people with celiac disease, and the chefs are truly well-informed. There is a small language barrier when it comes to the staff, but there’s always someone on duty who can speak at least some English. Meals are brought directly from the kitchen – there’s no buffet – but my 7-year-old was happy with it. We placed our lunch and dinner orders right after breakfast, and they prepared what we wanted. Breakfasts are mostly sweet: pancakes, croissant, omelet, cereal with milk. For lunch and dinner: fish, meat, nuggets, burger, pizza, spaghetti… and a few dessert options suitable for a little celiac too. They even made gluten-free churros! With the All Inclusive option, you also get ice cream and snacks in the afternoon. My child was well-fed and, most importantly, safe. Aside from that, the hotel is like a dream – amazing pools, clean rooms, and friendly staff. A recommendation from Gluten-Free Ala

Sebastian Ungerland

Solid Hotel - not only for families. Since it is from time to time on our way we stayed multiple times there durin the off season and really enjoyed it every time. The hotel seems to be really well managed. Very helpful, professional and kind staff. Also their maintenance team seams to be really good. Unlike other hotels that are older and more on the cheap side broken things are fixed quickly and well. You wont find everything loose and broken. The rooms are nice, well maintained and clean (not spotless but clean). We enjoyed the indoor and outdoor pools which can also be used by kids with no extra charge. All in all very recommendable if you dont need pure luxury ! Very few things could be really improved 1. Please, please, exchange the powder coffee machines for ones with real coffee beans. That instant coffee is disgusting. There is filter coffee at the buffet to avoid instant coffee and cappucino, but please.. id pay 1€ more for breakfast 2. The outside pools are really nice but not heated besides the nice and warm outside Whirlpool. Meaning they have about 19 degrees even now in may. Maybe get some solar on the roof.. its fine if they are warm in the afternoon.

Keira Holland

I’ve had the best stay at this hotel especially with the entertainment people especially Zoumana, yohan & noemie it’s been absolutely phenomenal! Thank you all and a little thank you to marco for providing such a beautiful space for everyone to enjoy. Very clean rooms and amazing food. Perfect holiday thank you all!

jorangajay

Had a really nice stay here with the family from the UK. The hotel is well kept and modern. The service all round is brilliant including the food quality. It’s clearly popular with the locals as they turn up on the weekends with all the family. The location is brilliant. Lots of towns and cities are easily accessible from this location either by a local bus or car.

Joshua Cutts

This place is great! The staff are very hard-working and the pool is amazing! If you go, look out for the ducks swimming at night in the larger pools. There is a wide range of food on-offer and it is all very tasty! The family rooms are modern-looking and have a good amount of space with a decently-sized balcony. The local area is bustling and the beach is lovely, but the sand can get very hot and it gets shingly towards the shoreline. The local buses aren't frequent and sometimes they don't go all the way! Taxis seem to be the best way to get around. Overall, I cannot recommend this hotel enough!

Michał Tomczyk

Very nice hotel. Large pool complex, very close to the beach, WiFi everywhere, clean, good food, interesting drinks. What I missed was music by the pools or even quiet music at the bars. Parties—there were often only short shows, but there was no place to dance, and sometimes the plates in the dining area were not properly cleaned. What cannot be denied is the service. All the staff, especially those in the kitchen and the cleaners, are very hardworking people who are always smiling and helpful. The greatest respect to them!

Daniel Considine

We had an absolutely wonderful two week stay here in early July. Very Busy hotel but the staff and service are great. Breakfast and dinner buffets were excellent woth good choice everyday. Made it very easy when you have young children. Room was lovely and clean and the hotel facilities were great. The two lagoon pools and the kids pool were amazing and the range of activities that took place around them each day was brilliant. From water slides, to spinning classes, aqua aerobics and cocktail demos. The real hero's of the stay were the kids club, Kidsdom. The staff were friendly, warm and engaging with the kids and parents. It was well managed and safe with a fantastic range of activities for the kids. Special shout out to the staff in the Holly Group. They also had a range of activities for older kids and teens. 12/10 will be back next year

terry scudder

Came here in July for first time it is a very big hotel with lots of areas, our room was high up on ninth floor with lovely views of pool area and beach. There was three lifts servicing our floor but they were small four people max, food was lovely everyday, evening entertainment wasn’t the best but your not at butlins. There was kids clubs all day. Overall lovely hotel

Alfie Preston

Originally, I wrote a good strong review of this place. First few days I really enjoyed my time here. But it gradually got worse on the last few days. First of all, the cleaning staff here are hardworking and make the rooms look great. However, on the one of the last days the staff decided it was a good idea to move my laundry into the bidet. Why? I have no idea. I never requested this and for some reason my own washing that I never mentioned to them was dumped in the same place people wash their bums!!! I don’t understand the logic here. Why move someone personal items that they never asked to be moved into the most unhygienic place of this entire hotel room!!! Secondly, the hotel is overpopulated, simple. Too many people for such a small place (in comparison). The buffet system is often overcrowded and the poor chefs clearly can’t handle the literally hundreds of armies trotting down to get some food. Also, not necessarily the hotels fault however something worth mentioning: People stare here. I don’t know why but there are some weird families holidaying in Torremolinos. You will just get random stares. Most families here are also inconsiderate, rude and do not care for other’s. They will have their kids running rampant across bar areas, poolsides and buffets, all when you’re trying to enjoy your OWN holiday. If you don’t have kids or a big family, learn from our mistakes and do not book here. Positives: Great location, that doesn’t change no matter the hotel situation. It’s right near the beach and seaside shops. Accommodating and welcoming reception/bar staff.

Chandni Sharma-Thomas

Lovely resort with extremely spacious rooms! The kids club was a highlight! Location was great (amazing shops and restaurants across the road and the beach 5 min walk away) and the overall vibe of the resort was wonderful. It is perfect for a family getaway!

Julian Busch

I had a wonderful stay at Ona Alanda Club Marbella! The entire resort is well-maintained and has a charming, slightly classic touch. The rooms are incredibly spacious with separate bathrooms – perfect for families or groups. All the staff were extremely friendly and helpful, making the experience even more enjoyable. The value for money is excellent. I’d definitely love to come back!

Sofia Oliveira

I stayed here for a bachelorette getaway with friends in April 2025, and unfortunately, my experience was disappointing. Ants were found in the bed upon arrival. Although the staff provided clean bedsheets, they refused to change them for us. When we changed the bedding ourselves, we discovered a used condom wrapper under the bed. We asked for the room to be cleaned again. Later, after spending the day at the pool and beach, we discovered that money had been taken from a wallet left in the living room. While it wasn't a large amount, it was definitely stolen. No one took responsibility, and nothing was done to resolve the situation. On a positive note, the lady at reception was kind and understanding, but overall, the management showed a serious lack of accountability. The rooms are really spacious and I would have been happy with the apartment if they have cleaned it without stealing. The service at the bar and restaurant was a bit slow.

Martin Meadowcroft

Our second time here and our last. Given an apartment in Barcelona block. This is in the main complex. Unless you have children you should avoid the main complex like the plague. The noise is pretty incredible. Kids squealing as the main pool is under the lounge. Gets little or no sun and totally unsuitable for older people. Asked to move from day 2. Unfortunately it being Easter they are full. Still asking to move to a quieter part of the complex. There are some blocks that are much quieter as we have stayed in them before. Here we are on day 15 still in the noise and shade. We have another 2 weeks but may go early as can’t stand it.

Olga Kasatova

One of the best place we are staying for a very reasonable price. We book in advance and got % early booking discount. Arriving at place was a Wow! So nice and spacious with fully equipped kitchen. Territory is green, calm, perfect for families with kids. For end March it was quite fresh to use outdoor swimming pools, so we profit from indoor one with jacuzzi and sauna which is open till 10pm. Sea promenade is nice. Supermarkets and restaurants 5 min by foot, 15 min drive to Marbella. One Playground is in hotel and 2 others nearby. Wi-fi is fine. You have enough parking lots on the streets which are for free. Place to come back.

Vikki Rookes

Ideal location with beautiful views if you request the sea view. Our accommodation was nice, plenty of space and comfortable beds. Bathroom.was spacious with a good quality shower. There's paint work that could be touched up here and there but on the whole it was lovely. The dining area was small and breakfast was okay, filled you up for the day. I can't comment on the main meals/drinks as we only paid for breakfast. The location of the hotel would be my reason to return, everything handy amazing beaches.

Ali Bahman

A/C stand for ABSOLUTELY COOKED Stayed at this so-called 4-star hotel and honestly thought I'd booked a room inside a hair dryer. The AC was basically up decorating the wall I called for help, and a staff member came up, stood in the inferno with me, and with a straight face said, "This is as cold as it gets." Really? I’ve felt colder air opening the oven to check on cookies. I slept like a rotisserie chicken slowly turning. The window offered better air, but only if you enjoy warm car exhaust as a cooling option. Unless you’re training for a desert marathon or want to experience heat induced hallucinations in style. STAY FAR AWAY

Dino Kulic

This hotel is perfect based on invested money and received quality. Rooms are fine, balcony with perfect view. Location the best. Pool could have warmer water. We only used breakfast and it was 👍

Frank W. W. Dr.

Loved the hotel, staff is VERY helpful and service minded. Issues are resolved instantly without questions or hesitation. Huge lobby, cafe and restaurant. Great luxerious breakfast; fresh and a LOT of choice.

Stuart Gibbs

Spot visit, one night only. Reception area looked as though it was fairly recently refurbished, check in easy, all staff were great. Our room was nice and clean, bed and linen really comfortable. One thing, we had a basic or standard room, and was at the side of the hotel, no view, and a little dark due to small window. I'm sure the rooms at the front are great. Pay parking directly across the road.

W. Goossens

The rooms were big enough for 2 persons. Also the room itself was clean and the beds were nice. Location is OK, you have to walk down a tunnel/stairs to get to the beach. This takes about 7 minutes. The best thing about the hotel was the food. The people in the restaurant worked very hard and the food was of good quality, both breakfast as diner. What we did not like was the check-in. We had to wait in a queue for quite a while (exhausted from a long trip). You can only check in from 3pm. Also check-in was a bit unpersonal and we would have liked to gain more information about the hotel. Furthermore all was good.

Jose Carlos Luque Muñoz

Incredible room with sea view. Swimming pools and entertainment for children. With direct access to the beach and thanks to Alicia who was always very attentive our daughter with intolerances had no problem. Everything perfect!

Patrick Flannagan

Best hotel siroco has been brilliant. The receptionist Alba was amazing. Couldn't do enough to help us. Made the last day and organising, an ease due to advising and helping with paying to keep a room on. Alba helped all four of the families with us and was able to assist and advise on what we could do with showering and renting towels allowing us to pack our own towels.

Anay Martínez González

I had a wonderful time in the salon hair inside the hotel. I’ve done my hair in the shift of the afternoon with Janet and had a wonderful time there. I washed and did some contour highlights and I really liked it. I always recommended to my friends. The place was nice and clean.

Rab Cree

Smooth check in, even if we were hellish early for the room. So all the paperwork was done & cases put in the luggage room. Off to explore the hotel & surrounding area. But, rain put a halt to it. Room was fine, outwith small storage for clothes. No drawer's at all. Wardrobe maybe a wee big small for two people, for ten days. Very comfy beds. Good size bathroom, shower over the tub for us. Very, very powerful shower by the way!!! It was fantastic. Shower gel & shampoo pumps in the shower, soap & hand cream over by wash hand basin. Balcony a bit on the smaller side, maybe a bit more depth would have suited us better?? Fantastic view! Maid service is 2nd to none. Restaurant has plenty to offer, maybe not a great choice for me (I am Mr Fussy, but I put on so much weight...) staff in here work their backsides off, all with a great big smile. Bar is not that expensive, always had folk sitting, entertainment is on every night, would it be harsh to say its aimed at the older generation??? The few nights we were in for it, the singers could at least sing... Hotel sits on a hill, so be aware of this if you have any walking issues. I have no plans in returning to the area, but nothing about this hotel has made decision for us. It was value for money, if only we had the weather, it might have been a different story.

Elle

Just came back from a short break with my daughters and we had the best time. The location isn't ideal if you want to get out and about but we just wanted somewhere to relax, swim and have fun so it was perfect for that. The food options were great, some of the best I've experienced as a vegetarian at an all inclusive. Everything was well labelled too. The entertainment team are fantastic and work so hard. My girls did some kids club activities and had great fun and the extra pool activities were fantastic. We loved The Greatest Showman show! The pools in general are lovely, though some of the sun loungers could do with a clean. My kids loved the splash park. We were also impressed by the accessibility of the hotel. The rooms were clean and we had a lovely a view. Sadly I didn't catch the name of the man on reception who checked us in but when we arrived dreary after delays at nearly 4am his friendly greeting and speedy service was so appreciated and reassured us we had made a great choice. We will definitely be back for a longer visit next year!

DJGOLDSTAR

Would Not Recommend I rarely leave negative reviews, but unfortunately, our stay at this hotel left a lot to be desired. From the moment we arrived, the overall service was below expectations. The staff seemed more focused on monitoring us than making us feel welcome – constantly checking our wristbands while oddly ignoring other guests. It felt more like being supervised than on holiday. The food was very poor – repetitive, bland, and often cold. For an all-inclusive resort, we were shocked to find that we had to pay extra to access the snack bar. Not to mention, after 12am, you can’t even get a bottle of water, which is simply unacceptable in a hot climate. The room amenities were also disappointing. The shower gel and shampoo provided barely worked, which added to the overall feeling of neglect and low quality. To top it all off, one night we were actually kicked out of the restaurant by staff, without clear explanation. While some of the staff were friendly and helpful (credit where it’s due), it wasn’t enough to make up for the overall poor experience. Sadly, this hotel does not live up to the promise of a relaxing, all-inclusive holiday. Would not return.

Davis

We had an absolutely wonderful stay at the Sol Meliá Hotel in Estepona! We were especially impressed by the all-inclusive offer – the food was truly excellent, very varied, and there was something new to try every day. The entire dining area was always very clean and welcoming, making it easy to feel right at home. The room service was outstanding: towels, bathrobes, and everything else you could need were always available in abundance and prepared with great care. We also really appreciated the thoughtful gesture of snacks and drinks provided when we checked out – such a lovely touch! For sports enthusiasts, the hotel is particularly attractive: there are great facilities for fitness, yoga, and much more. It’s also a fantastic choice for larger groups or sports clubs, especially for golf or football teams. I saw several clubs staying there and making great use of the excellent training and recreational opportunities nearby. The hotel offers the perfect mix of comfort, space, and facilities for teams looking to combine sport and relaxation. Another big plus: the Wi-Fi connection was stable and fast throughout the whole hotel, which made staying connected very easy. The entire staff were incredibly friendly, attentive, and genuinely welcoming. You can really feel that the team cares about making your stay special. We will definitely be back and highly recommend the Sol Meliá Hotel to anyone looking for a relaxing getaway with great food, excellent service, plenty of sports activities, and a warm, human touch!

Kavita

Amazing hotel. One of the best experiences. Staff are super friendly. Always something to do in the hotel. Amazing choice of activities for both adults and kids. All the staff we came across were so friendly and always checked in to make sure our stay was amazing. Elena and Sara were so lovely - really enjoyed aura activities and dance. Will definitely try to come again with our niece and nephew as the staff are amazing with the children and has plenty of fun activities for them on a daily basis. Definitely a place to go! Evening entertainment really showed some amazing talent.

Anita Kaur

We stayed 4 nights for a family wedding. Before arriving I had notified the hotel that a member of our party was diabetic and requested food to be made available as we were arriving late. The food that was left was fly covered bread, cheese and meat, which we couldn't eat. When arriving in our room, the AC was not working and overall was comparable to a 2 star motel. When requested to change rooms, Monica at the desk was very helpful but even then the AC didn't work properly and our room smelled like sewage. The overall food options were disappointing and bland. I don't understand where the gastronomical food experiences are coming from because it 100% was not that, overcooked pasta with ketchup sauce, reheated veg and overcooked meat. We were reprimanded for filling our water bottles. In previous comments the staff have said there are water filling stations. They are no where to be seen so we had no choice but to keep purchasing water from the vending machine. The night before check out we requested a late check out and were told this was fine but then told the next morning we were told that we weren't able to do the late check out. When trying to check out, we waiting over 45mins at the desk to be served or even acknowledged. Honestly would never recommend this hotel to anyone.

Ben Sleeman

The Hotel was very nice and suitable for a family. Food was good and good value for breakfast and dinner, entertainment and kids activities were good, but... Watch out for AC only available between 12:00 and 20:00 in May which is not advertised on booking.com. and room 1211 This room was supposed to have a side sea view but expectations set out by the hotels listing on booking.com did not match the view we were provided with. Please see pictures. Pool was nice but in early May, Icey cold, which we expected. Booking.com have provided compensation as the hotel refused to admit there was an issue.

ياسمين

A beautiful place to stay with the family, very family and kid friendly. We were afraid to see the room was not cleaned well, and it was the best regarding every single detail, bedsheets flour..etc. comfortable if you want to go to the pool or sea. Several restaurants that you also enjoy during the day without a need to go search somewhere else out of the hotel, we had only Dinner outside walking for around 10 mins. The Buffet [drinks are not included] price per person and during the day is very reasonable especially for kids. Staff were very helpful. Breakfast was including everything. I highly recommend it & will definitely repeat this experience with my family again.

Harry Payne

Family of 4 (Two Children, aged 5 and 4) came for a week 5th - 12th. We had such a great experience. A special shout-out to Pablo from the Animation team, I am convinced he is a twin or a triplet, he was everywhere. My kids loved him and his face-painting talents. We had a Golf-View Room facing west and were on all inclusive package. Key Points: - Hotel is extremely clean and tidy, the housekeeping staff were so friendly and could tell every day the quality of the service they provide. - The Food is varied and of high quality, there was always something interesting to eat. Even if you're a fussy eater, They have show cooking, 2/3 grilled meats and 2 different fish options at every Lunch/Dinner. All desserts were good too (when often they all taste the same at Buffets!) Zero complaints. - The hotel caters to mostly Spanish, I really enjoyed the upbeat atmosphere and lack of English people! - The grounds are so well kept and there was a great many activities to get involved in. - You will want for nothing, everything is here and included - I really liked that the Bar Staff offer the Non-alcoholic version of things ahead of Alcohol. They have both Alcoholic and Non-Alcoholic Beer on tap which was super. - There is very little within walking distance, so it's great if you only want to stay on the resort. - Never struggled for a Sun Lounger (Lack of English/Germans!) Would absolutely return, thanks for having us!

Paula B.

The common areas - gardens, pools, kids club, gym, etc. - are fantastic. The location is also great, you can walk from the pool, across the green, right into the beach. BUT 1. The rooms and bathrooms are very outdated; 2. The level of cleanliness is poor (no thorough cleaning is done, you can tell they just wipe the surfaces with little/no product) and the towels are very old; 3. The food - other than the salad bar and breakfast - is quite bad, they go for quantity but no quality, a lot of pork meat and low quality fish. I would therefore suggest a change in business model where quality is prioritized over quantity. I would not go back because even if you could argue you get a lot for your money, I have better quality at home for free.

Damien Slattery

Just back from 10 days here. The staff are all very friendly and helpful. Plenty to do, close to the lovely sea. The food was great and very varied. Special mention to Ana on the animation team who is a credit to the hotel. My party of 6 all had a great time. I wouldn’t bother visiting Motril itself. Salabrena castle is lovely. Grenada is a cool city and worth a visit. Hardly any other people from the UK there might be handy to know if that’s a good thing or not. Would definitely go back

Chloe Allport

We arrived around 1am to be told there had been a booking error and we would have to change hotels for the night. We weren’t offered any food or drink however arrived the same time as another family and after they checked in they were offered food which they took up to their room. After waiting around 25 minutes for a taxi, which the hotel paid for, we got to the other hotel around 2am. We could have chosen to stay at the other hotel but found it was a bit further out the way than we would have liked. So the next day we arrived back at the original hotel but couldn’t get a refund for the taxi back as we forgot to get a receipt. We were greeted by Petra who apologised for what happened and gave us a room upgrade. Apart from this situation, the hotel is in a great location and rooms were cleaned daily. Fresh bottles of water in our room every day which was good. The double bed was very comfy! Food was okay with various choices but we did eat out most of the time due to preferences. There could have been more sun-beds by the downstairs pool. The pool also had dirt/grit on some parts of the floor. I can’t comment on the roof top pool as it always seemed busy so didn’t have the chance to go to that pool. Overall I’d give this hotel 4 stars as staff were friendly and location is really good with a back gate to access the shops and beach 😊

Geraldine Goodwin

Lovely hotel, very close to seafront.Junior suite was definitely big enough for 3, 4 would have been a push though. Buffet selection at breakfast & evening meal was good with plenty of choice. Only downside, there are not enough sunbeds & if you aren't queuing at 9.30, you're unlikely to get a lounger!

Cristian Ceocoiu

The hotel was very nice and the staff were friendly and helpful. We opted for the half board and the food variety was extensive, with a good rotation of different dishes. The room would be cleaned every day. The hotel has two small swimming pools, one on the ground floor and one on the rooftop where the 'sky bar' is. They had an event every night and the local area as well is filled with different bars and restaurants. The hotel is literally within 200 feet of the beach. Would recommend.

Jay

A fabulous hotel. Spotlessly clean light and bright. Staff go out of their way to help. Fab rooftop bar pool and jacuzzi with amazing views. Rooms very comfortable and huge. One minute from beach. We wouldn’t stay anywhere else. Perfect

Stephen Kirk

Old suite Hotel but clean and comfy rooms. Buffet food was OK but restaurant did get busy on occasions but also appeared to be short staffed which added to the waiting. Location was fantastic and rooftop pool area was great but also occasionaly ran out of sunbeds. Staff were great and would stop there again as good value for money.

Morgan Wilde

AVOID AVOID AVOID!!!!!!!!!! I wish I could give this hotel zero stars! Further to a recent stay at Marinas de Nerja Beach & Spa Aparthotel. Myself and my partner booked a weeks all inclusive trip away for a friends wedding, little did we know this would end with severe disappointment, injury's and food poisoning. To elaborate on the issues we have experienced, my partner took a mouthful of chicken which he then looked at after digesting to discover the chicken was RAW resulting in him not being able to enjoy a quarter of our holiday. Regarding the "injury" I mentioned, there is a split tile in our room which to the naked eye looks harmless, little did I know I would end up cutting my foot open on this! These are two major points that I would like to raise, additionally to this, I have found numerous hairs in foods, every meal I have had has been cold, breakfast, lunch and dinner options are very poor for an "all inclusive" resort. I would like to add that the staff at this resort are extremely rude and unhelpful (apart from the entertainment team and receptionist) which again made our stay very un enjoyable. As someone who travels around the world for work & pleasure I can easily say this resort is the worst resort I have stayed in by far and cannot wait to return home, which shouldn't be the case when enjoying a break away. In addition to this, I would like to express my dissatisfaction in the maid service. As mentioned we stayed here for a week, and only had our big towels (body towels) changed TWICE! I would never usually leave a review following poor service, however, after speaking to the hotel staff to raise my concerns I was told to email them, which was done, however, I am still awaiting a response. If you are looking for a relaxing, enjoying holiday do not even think about booking this hotel.

Jennifer Murray

Disappointing Experience – Not Value for Money Unfortunately, our stay at Marinas de Nerja Beach & Spa Aparthotel was far below expectations. From the moment we arrived, the experience was underwhelming. We were greeted (or rather, not greeted) at 8pm by a very stressed and distracted staff member at reception who ignored us for several minutes while serving another guest who approached from the side. The hotel itself feels tired and overcrowded, with noticeable smells of smoke and vaping throughout. The overall atmosphere is more functional than welcoming. Corridors are stark and soulless, resembling a hospital rather than a beachside retreat. Our apartment was located in a very dark part of the building, with no natural light and the added noise of nearby construction. The dining experience also lacked charm – both breakfast and dinner were served in a large, noisy canteen-style space focused purely on volume. There was little to no decor or ambiance, which made the experience feel more stressful than relaxing. In the end, we chose to leave after just one night. We relocated to an Airbnb in the old town of Nerja, which completely changed the tone of our holiday for the better. Even my children commented that the hotel "felt like a prison" – which sadly, echoed our sentiments. This hotel may suit travelers looking for basic, high-capacity accommodation, but at the price we paid, it did not deliver value or comfort. I would not return and wouldn’t recommend it to others seeking a relaxing, quality stay in Nerja.

Jennifer Roe

We had our wedding at this hotel in May 2025. The location is absolutely beautiful, the ceremony takes place right at the edge of the beach and was gorgeously decorated. We had been to the hotel and met Eva and some of the team before the big day and it seemed like it would be perfect. Eva was so patient with my many, many messages to her full of questions and answered each one happily so we knew we were in good hands! I don't know exactly what we were expecting on the big day but it absolutely exceeded every expectation we could have had. It was AMAZING from start to finish. The staff were incredibly kind, efficient and so pleasant, you could just tell they wanted to do their absolute best for us and the guests which really showed. Right when I arrived I was introduced to a woman named Jennifer and informed she would be looking after me, and she really did. From minding my phone and perfume in her apron to ensuring we had absolutely everything we needed when we needed it, she was truly excellent. Eduardo, who also did our food tasting, was looking after the floor and staff it seemed and he was also exceptional, tables sang their praises about the never being without a drink and having plates cleared quickly after each course, etc. Both the canapes during the drinks hour and the meal itself were fabulous, we were delighted with how tasty it all was. There is a DJ that plays during dinner, something I had not seen done before. It is not too loud, just enough to keep the atmosphere going, our guests loved this, they thought he was a amazing as he played all the great songs us Irish love! The bartenders inside for the band/disco were also superstars, so good, everyone was having so much fun with them. All in all, we cannot compliment this hotel enough, if you're thinking of having your wedding here, just go for it, its amazing. 🥰

Aidan Egan

I really recommend this hotel. All inclusive is fantastic. Food choice and drinks very good. Very hard working and friendly staff. Could not fault this hotel for a really enjoyable holiday. Nice walk into Nerja with lovely beach bars on the way.

Alex “Works” Ahom

Decent little hotel, nice little pool right on a sandy beach. Easy to get to and friendly staff. The food was super basic and not very nice which is what ultimately brought the rating down to 3/5. I went in early April and it was sunny and bright but so windy it made it feel cold. I’m sure in the hot summer this place would be lively and more acceptable.

Adrian Gourlay

I stayed here with my eight year old daughter at the end of May. We usually book the Don Pablo but was closed due to ongoing building work. This was our second stay at the Don Pedro, the first one was during new year in 2024/25. We really enjoyed our stay. The staff are very welcoming and friendly. I hope the management recognises that their staff are the best asset of this hotel, from the bar staff, to the cleaners, security, reception and restaurant staff. They all work incredibly hard to make this hotel welcoming and function efficiently. The hotel is very clean and rooms were tidied every day. The Sol rooms are looking a bit dated now, but we were comfortable. The swimming pools were well maintained, although there are still some loose floor tiles in the indoor pool which have not been repaired since I visited in December. There was a decent choice of food in the restaurant although scope to vary the menu and have more Spanish items - the Don Pablo will have more choice once it's open.The bar is comfortable and relaxing with a wide choice of drinks, but would benefit from more staff during peak hours. One recommendation I would make is to ban smoking around the outdoor pools. It's not pleasant breathing in other people's smoke, particularly with young children. The other recommendation is to have drinks available in the restaurant which customers can help themselves. I don't understand why there is a waiter service for those who simply want water for example. Overall this was a very pleasant and enjoyable stay. I would highly recommend it.

Chakramoonandstars

We had a wonderful stay at this hotel, the food was glorious really fresh and tasty. I have knocked off one star for the lack of Tea/Coffee making facilities in the rooms. There is a fridge but no kettle and I really enjoy a cup of Tea/Coffee when I am chilling in the room....however this is a minor gripe as otherwise the rooms are wonderful :0) The swimming pools were fabulous. This is super important : Just before our flight home my daughter who is 10yrs old was very sick she picked up a bug (not at the hotel I was not sick so offsite) I didn't think we would make our flight home, however you have a member of staff on security named IVAN he was amazing, he got a wheel chair for my daughter and assisted us into a taxi to get to the airport, he reassured my daughter at every step, he was incredible so kind caring and helpful I really hope you will be able to pass on our gratitude and thank him for being outstanding, he is a credit to your team.

Ruben Sanders

The hotel has a few pros and cons. The location is excellent — close to the beach and amenities — and the atmosphere is peaceful, with no noise from other guests. However, the beds are quite hard and the walls are thin, so you can sometimes hear neighbors. The outdoor pool is very cold, as it’s not heated, and parking is overpriced considering the lot is often empty. Breakfast is adequate but nothing special. Overall, a quiet place to stay, but with room for improvement in comfort and facilities.

Sylviane Leger

I had a hotel staff (security) member walk in on me naked, without knocking, without announcing themselves, and without permission. They entered our private room unannounced — a gross violation of personal privacy and safety. Shortly after, my husband — the registered guest — returned to the room with his key, only to be physically blocked by the same staff who put their hands on him and tried to stop him from entering his own room. What was the hotel’s initial response? Excuses and defensive attitude. A manager eventually offered us all-inclusive bracelets as compensation. * We appreciated the initial gesture until two days later, I went to the bar to order the same drink I’d been given for two days under the all-inclusive plan when a bartender with a poor attitude denied me the drink — telling me “that was a mistake” with no professionalism. Management told us the bracelets included with the exception of top shelf whiskeys and premium spirits of this nature. Made sense. Every drink I’ve attempted to order is only 30% off and not included as we were previously advised. And then, it happened again. I returned to my room in the afternoon — expecting housekeeping had already come and gone — and a housekeeper barged into my room without knocking or saying a word. This is unacceptable on every level. *** I will add however that the hotel has since acknowledged and apologized for the incident(s). The housekeeping staff (M) that was assigned to our room for the remainder of our stay was EXCELLENT. She was warm, friendly, incredibly helpful. We loved chatting with her and she was extremely kind and did a stellar job! The hotel owner’ has acknowledged they’ve reminded staff of proper conduct. (Thank you!) The guest experience team

Kaden

I recently stayed at Don Pedro, one of the three hotels in the Sol Torremolinos complex, and overall had a positive experience. One of the biggest perks is that guests have full access to all three hotels' facilities at no extra cost—this adds excellent value and variety to the stay. Rooms The rooms are compact but functional. Mine included a balcony with two chairs, a small table, and a drying rack—a thoughtful touch. However, be aware that the hotel discourages hanging clothes over the balcony rail. A downside is that the rooms are not soundproof, and noise from the hallways can be disruptive, especially at night. Entertainment Entertainment is a standout feature of the complex. The staff are professional, energetic, and engaging, offering a wide variety of activities throughout the day—from pool cycling and gym classes to darts and games. Evening entertainment is well-organized, with two different shows each night: usually one featuring live singing and the other a live performance or themed show. The hotel also has a kids club and an arcade. Food The food is diverse and well-labeled, catering to vegetarians, vegans, and those with food allergies or dietary restrictions (e.g., pork, dairy, gluten). Meals are buffet-style for the most part, which works well. The only hiccup is at dinner, where drink service is handled by wait staff—this can cause delays and feels a bit out of step with the otherwise self-service setup. Beach and Pools The hotel is conveniently located just opposite the beach, and you're allowed to take hotel pool towels down to the shore, which is a nice bonus. The pools are lively with entertainment options, but also have plenty of sunbeds for relaxing. There are toilets near most pools, so you don’t need to head back inside, which is a practical touch. Final Verdict Don Pedro delivers great entertainment, good food variety, and convenient beach access within a flexible and family-friendly hotel complex. A few improvements—especially around soundproofing and dinner drink service—could make the stay even better, but overall, it’s a fun, well-rounded choice offering good value for money. [Review enhanced with AI]

ayoub al allaoui

Very good hotel. Well placed in Guadalmina. I really liked it since the first hours. Everything was within my expectations: Rooms, Breakfast, the Staff. All was good. I would like to say thank you to the guest experience manager Rocio Ruiz and the entire team for the surprise on my birthday 🎂 Thanks a lots guy's!!!

Bojan

Good value for money in general, but the reception service is a bit slow and charges extra for everything. The rooms lacks equipment, they don’t even have a vine bottle opener. Great view if you choose the golf course rooms. Nice breakfast.

Keith Howell

Had a good stay at this hotel for a business event. Coming here in May was ideal because the hotel was quiet. This meant no queues plus rooms and other facilities were all clean. The lunch menu was fresh, tasty and filling. The hotel is a distance away from other attractions but we walked 15mins to a really nice local restaurant. Only negative is that the staff can be rude at times.

Sean Porter

The hotel is fantastic, the suite (454) was amazing with a huge terrace and views over the pool, if you are looking for a little bit of luxury, then treat yourself and stay in one of the suites. The relaxation massage by Ana was excellent, you feel like a new person afterwards.

Lloyd van den Ende

I want to start the review with the fact that I'm giving four stars in favour of the hotel, whereas I would've given 3,5 if possible. The hotel has an excellent location; about 15 minutes from all of the hotspots in Marbella. There's one street nearby where you can park your car for free. Staff of the hotel is very friendly and available 24/7. Then the rooms... They are spacious and have large beds. But our air conditioning was barely working. The rooms are outdated, just as the a/c. We called the receptionist when we arrived and luckily someone came quickly. But setting the a/c below 16 would not work, so it was always set to 16 and the temperature in the room never got below 22-23°C. The minibar as well, it barely worked. I think that matched the 16°C, but not colder than that. Besides the a/c, the room has a ceiling fan. We turned it on, but it's life is literally hanging on a thread. We didn't feel comfortable turning it on for any longer. It's not hanging stable and can fall anytime... Our shower door in the bathroom would not close. It's barely hanging. So a lot of water leaked out. The tap in the shower is loose and all of the caulking was very mouldy. One time, we also find a cockroach in the bathroom... We used a glass and a piece of paper to get it out of our room. Really disgusting. There's a pretty new tv, with a remote with YouTube button. But that function also did not work. Very big plus is that the WiFi is extremely stable and fast. Breakfast is also good, with a large variety of food and drinks to choose from. But unfortunately every day exactly the same. Swimming pool is nice with decent beds, but note that it opens from 11:00 and already closes at 19:00.

Elaine E

Loved our stay. Rooms are spacious, spotlessly clean and comfortable. Great mini fridge, shower and balcony view is amazing. Breakfasts are really good and very slick operation no matter how busy (we were there 12 nights so varied occupancy). Mini negatives are a chaotic pool bar (not as slick as rest) and lack of iron in room/hotel. We bought our travel iron but should not have need in a four star. Location makes for a wonderful walk and view but we did almost 20000 steps a day and used many taxis. So worth thinking about. But wonderful stay!

Larissa jade Cordeiro

Me and my husband enjoyed our stay so much! We had the most greatest time, the place is clean, the service is amazing! The decor is unique and is just in front of the beach! We recommend this place 100% and we will be back! Thank you so much for this amazing vacation!

T

Great beach front location. Good breakfast options, rooms were a decent size. Excellent sea view balcony. Went here for a break with the ladies and we were not disappointed! Most of the staff were excellent and happy to help. Special mentions go to 3 members of staff. Nicola on the front desk who was professional, friendly, and really helpful. Lucas on entertainment, dancing in the pool was a lot of fun. He was so engaging, definitely in the right job. And Alberto from the restaurant, excellent service and great omelettes.

Joy McGregor

Great location, nice selection of food options, especially breakfast and evening salad buffet. The sweets were also great. Most staff very friendly and helpful considering I had my elderly mother with me. Entertainment team- superb and the guest entertainment were fabulous. I had a relaxing time at the hotel.

Minakshi Agrawal

The hotel and room itself was at a good location. We arrived a bit early and were asked to wait because the previous guest had not left (checkout time is 12). We waited since our check in was at 2 and the guests had still not left. The receptionist had asked us to wait to which we had to remind about our time as well and no way they could clean the room in 10 minutes for us. After a discussion with her manager she gave us another room. I feel they she could have done better at asking. When we asked for kettle in room we got it but for coffee it wa as if I asked them for something soo precious, again had to take permission from the manager. Ah and they claim to have a lot of spa massages but the old woman there is very rude and lazy. Doesn't want to massage more than 30 minutes for 60 euro but keeps selling spa circuit. And also kind of body shaming way of speaking by the old woman. Overall location wise is good but wouldn't want to go there as there are many other places with better friendly services. We majorly booked for the spa which we couldn't.

Anna Kasoyan

We definitely enjoyed our stay at the Occidental in Fuengirola. We were on the 10th floor which included a great view. The room itself was great too, comfy bed and good toiletries in the bathroom. The air conditioning unfortunately wasn’t strong enough and we don’t even feel like it was turned on for our stay. It was just a bit hard to sleep with the heat. The reception staff were very friendly and professional. The housekeeping lady who cleaned our room was exceptionally lovely, and greeted us every morning. We would have loved to say goodbye but missed her on our last day. We had breakfast included, it was fairly decent. Fresh omelettes which we enjoyed everyday. Breakfast also included mostly British style foods, along with fresh fruit, pastries, a selection of fresh meats, and juices. There was options to sit outside which was very nice. We had food outside in the Breeze Bar. This was also amazing and reasonably priced. The pool area is quite small and there’s definitely not enough sun loungers for the amount of people staying at the hotel. The location is in the more quiet part of Fuengirola but yet within 10 minutes walking distance to all the main pubs and restaurants. The only thing that bothered us was the very slow elevator. Overall a great stay, we will be recommending.

MrAaronw94

Very good stay, no complaints other than occasional noisy guests in the early hours of the morning but the staff were quick to tell them to quiet down. Pool area sometimes busy not not too much of an issue. Would stay again!

Xuqiong Chen

Disappointed by the Experience — Not Family-Friendly We stayed at this hotel as a family of four — two adults, a 4-year-old, and a 1-year-old — and unfortunately, our experience was disappointing from the start. Despite clearly requesting a baby cot during booking and providing the ages of both children, we were told upon arrival that our room could only accommodate two adults and one child. This put us in a difficult situation and showed a lack of flexibility and understanding, especially considering our 1-year-old just needed a cot and not a separate bed. To make matters worse, we found ants in the toilet, which is unacceptable for any standard of accommodation. When we tried to raise this issue and get help at reception, we had to wait over 30 minutes just to speak to someone — and there was no apology or sense of urgency from staff. Overall, this hotel did not feel family-friendly or well-managed. Cleanliness and basic hospitality were lacking, and we would not choose to stay here again or recommend it to others.

Mia Hillman

Not Worth the Hype: Overcrowded, Noisy, and Disappointing Fuengirola, as a destination, already left much to be desired — lacking the charm and class of nearby towns like Marbella or Málaga. Unfortunately, this hotel didn’t do much to improve the impression. From the moment we arrived, it was clear this is a high-traffic, mass-market hotel — busy pool, crowded common areas, and a general feeling of chaos. The staff were, at best, indifferent. At worst, rude and inattentive. Any request felt like an inconvenience, and the service fell well short of even basic expectations. The rooms were passable — clean enough and reasonably sized — but the walls were paper-thin. Every hallway conversation, toilet flush, and suitcase roll echoed through the night. The lifts were another frustration: old, painfully slow, and often overcrowded, adding to the general sense of wear and tear. And then, there was the breakfast buffet. Calling it a buffet feels generous — it was more like a zoo. Whether it was the hotel’s clientele, poor planning, or simply lack of control, the experience was a chaotic free-for-all. Long queues, no available tables, food running out without replenishment — not exactly the relaxing start to the day one hopes for on holiday. In short, I wouldn’t stay here again. If you're looking for a peaceful, pleasant experience on the Costa del Sol, this hotel — and Fuengirola in general — is best avoided

Sue Garber

2/11-2/13 This is the most wonderful place to stay. I actually stayed here in 1970 and since Barcelo/ Occidental took over everything was better than I ever imagined as far as the staff itself. Everyone warm and welcoming. Good breakfast and I got to sit out by the pool today. Highly recommend. Can’t wait to come back

JL

Great location - close enough to the beach, without the noise. All staff that I met were super accommodating. The breakfast buffet was good too. I had an ocean view and made lots of use of the balcony. Bottled water in the fridge was appreciated but would have liked tea bags/coffee for use with the kettle.

Miguel B

Really close to the beach with an indoor elevator that takes you to the Center of town. Honestly, beats every other hotel by the shore line just by not making walk 100 steps stairs… Rooms are a bit old, doors make a lot of noise when closing, so you can hear everyone leaving or entering the rooms.. Breakfast and dinner were honestly really poor.. I know it’s on the cheaper side, but I rather have better quality than variety.. It has good amenities and the facilities offer plenty(exterior and interior pool, bar, rooftop with jacuzzi).

Rasmus. Fdskh

We arrived in the evening and wanted to get some laundry done! We found some laundry bags in our room, and asked the cleaning lady how much it would cost to get our laundry done! She didn’t speak any English, and there was no price list in our room! We decided to give her the laundry anyway! We did know it was going to cost extra compared to a laundry service in town! (We payed about€ 18 to get the clothes washed earlier in another town! ) they had the laundry for 2 days and when we got the bill, it was €216 !! It was more than the clothes was worth!! I trued to tell them we couldn’t get a price when we asked for it, and even though we knew it would cost extra we were chocked when we got the bill ! They just said that was the rate and there should have been a price list in our room ! They gave us 10% so we payed €195 for the laundry! I have never experienced such a bad customer service and can to this day, still not understand why they didn’t gave us a price when they saw the old clothes we had given them to wash!

Julie Stares

Great hotel for a short stay. Comfortable beds, very clean and staff very helpful. Food was good, plenty of choice. Very good location. We knew we had booked a room with no balcony so that was as expected, we also knew about the construction site opposite, but it did not really bother us. Overall a good hotel at a reasonable price.

Nilsen Veerupen

I came to the hotel after my flight got canceled. Safe to say I was angry and on top of that the airline did not pay the hotel. But the team Maria, Giorgia from reception and the director was super kind. A simple gesture of offering a drink and ideals and solution was very welcomed! I also extended my stay in this fabulous hotel. As someone who works remotely a lot it is definitely a super destination. The room was amazing, the experience was high class. Thank you to all☺️

Peter

The furniture is worn. The air conditioning is too weak. The cleaning staff is too loud. The bathroom is outdated. In some rooms, the exhaust air smells unbearable. Although a superior room was booked, every year we receive a room that differs in size and furnishings (double bed, 2 single beds). Some rooms are half the size of others but come with an unnecessary roof terrace. However, a different price is charged. It was a good hotel 20 years ago. Not recommended.

Jere Nevalainen

The hotel’s location is excellent, and the rooms are spacious, with the added bonus of a small balcony where you can enjoy coffee and a snack. The breakfast was generous, and the chef made omelettes to order, just for you. However, the breakfast attendant tried every morning to charge us again for our breakfast, even though we explained each time that it had already been paid for. He did not listen and was rude every single time. There were three of us staying at the hotel, and this happened every morning, which ruined the atmosphere of breakfast for us. The service was otherwise consistent throughout our stay.

Pablo Savva

Great spot and would definitely come again, it's extremely good value for money with excellent service. The staff bent backwards to help. The location is absolutely lovely, set back slightly from the beach you have a 30s walk to the promenade and beach and the reception floor exits to the main town area with lots of lovely spots for breakfast, shops and bars. The decor is slightly dated but I really liked it, it's a bit of a blast from the past and everything is very functional and surprisingly all in very good condition. The clientele are around 50+ and it's very quiet when we went.

T S

Super well located, easy access to the beach from the bottom entrance, quite small pool area, but still quite nice. Really friendly helpful staff, they helped me a few times and I also saw them dealing with other customers in a very professional and friendly manner. Well priced considering the service aspect, location and nice room.

Krzysztof SADOWSKI

This was our fourth stay at the Fenix Hotel and like all previous stays it was very successful. From the moment we arrived we felt very welcome. The hotel has a wonderful, warm charm, which is largely due to the staff. Everyone is amazing and very friendly. They give the hotel a special family atmosphere. My wife and I would like to thank the lovely Angela at the reception, who as always was helpful and hospitable to us, which is a plus for the hotel. The food was really fantastic, different every day, fresh and of course prepared with great attention to detail. The cleaning and maintenance staff are polite and helpful and are always on the move, keeping things tidy. The location is great, beach, trains, buses and the old town a few minutes walk away. All in all, a fantastic break and relaxation. Thank you to all the staff. We will definitely be back next year. So once again Hotel Fenix, a big THANK YOU for our wonderful stay!

Sarah Burns

We visited Torremolinos for the first time and had a fantastic stay at Ocean House Costa del Sol. The hotel exceeded our expectations in every way. Breakfast was a highlight—plenty of variety including a fresh omelette station, delicious bread, fruit, and more. Our room was spacious, spotless, and offered stunning views of the sea and port—perfect for two people. During the day, we loved relaxing at the Play Bar. It had a quieter pool area, great food and drinks, and a laid-back vibe. The DJ from 4pm created a fun and lively atmosphere without being overwhelming. All of the hotel staff were absolutely 5-star—friendly, professional, and always happy to help. They really made the experience extra special. A truly memorable stay—we’ll definitely return!

Paul Martin

Great spot, location couldn't be better. Went for the breakfast option, which was excellent. Rooms were cleaned every day with towels changed. Only thing I'd say is if you get a room with shower only ask for an extra floor towel to put onto the shower tray. It can be extremely slippery if you don't. Sunbeds can be a challenge, if your not out at the latest 9:30, you won't be getting one. No leaving your towel and disappearing, if you're not at your beds up until 10:45, the towels will be immediately removed, and after you'll be given an hours notice before they are removed. One drawback for us would be the nighttime entertainment, no real variety. We've stayed in SOL hotels over the years, and there was a time when the entertainment was more family orientated, not just aimed at adults. Singers every night gets a bit repetitive, could mix it up with some magicans or acrobats, making it a bit more family-friendly. Overall a great hotel.

Selin Ü.

I recently had the pleasure of staying at Ocean House Malaga, and I can genuinely say it was one of the best experiences I've had while traveling. From start to finish, everything was absolutely perfect. The location is unbeatable – right by the beach, with stunning views of the sea. The beach itself was incredibly beautiful: soft sand, crystal-clear water, and a peaceful atmosphere that made it the perfect place to relax. Waking up to the sound of the waves and enjoying the breathtaking views from the property was an experience I'll never forget. The accommodation was modern, clean, and very comfortable. Every detail seemed well thought out, and the overall design of the property added to the relaxing and luxurious atmosphere. What truly stood out, though, was the staff. Everyone I encountered was warm, welcoming, and genuinely helpful. They went out of their way to make sure I felt comfortable and had everything I needed. Their friendliness made the stay even more enjoyable and memorable. In short, I highly recommend Ocean House Malaga to anyone looking for a relaxing getaway in a stunning location. I’m already looking forward to coming back!

Ghislain Atzeni

Perfect location by the beach, modern and spotless rooms, incredible rooftop pool, and a delicious breakfast every morning. The staff was super friendly and helpful throughout our stay. Everything you need for a relaxing and enjoyable holiday. Highly recommended

PS Landig

Daniel assisted us during our check in and it was top class. Can't thank him more. Room, food and the service are perfect. We were offered half board and good thing we availed it. Food were excellent and lots of choices. I would probably comment on the bracelet that they use. Maybe if they can use a more sustainable material or probably a digital bar code on their app that would be better. Overall, we enjoyed our stay and will probably come back again.

Joseph Harris

Amazing stay with our 2 year old. Not necessarily a kid friendly hotel. But staff were all very nice, cleaning was superb, great location, all very clean. A few lost in translation moments when ordering lunch. The breakfast was very nice, the chef who looks like if Alan Cumming went to prison was a very good omelette maker

Dayna McDonald

Beautiful location and staff were very nice and helpful. Had booked a side sea view and as we opened the door, the view was just beautiful. I’d told them that it was our anniversary and they’d decorated the bed with a heart and rose petals, written a lovely poem on the mirror and left a bottle of Prosecco chilling for us. It was a wonderful start to our holiday. Breakfast and dinner were very good, we’d paid a set price for dinner, bed and breakfast and it was very good value. Buffet choice with a good selection. We tried rooftop bar and it was lovely until the rain poured down. On a dry night, it would have been great. Shops and supermarkets are short walk away and parking seemed to be underneath the hotel down a slope. We picked up our hire car the next day so we didn’t use it. Taxi booked by hotel was €27 but we paid €17 for an Uber. Would definitely visit again. Thank you for a wonderful start to our holiday.

Sara STREBLER

The hotel is smaller than expected with only 1 outdoor pool. The breakfast is decent with a lot of choices and drinks. The rooms are clean. But we had an issue when requesting 1 bed instead of 2 put together. The housekeeping came in and just put 1 bed sheet to cover both beds and joined the 2 little duvets as if it's 1!! We called later and had that changed. No water was provided for a 5 night say. Not even once. The view is great though right in front of the beach.

Becca D

Just got back from a wonderful 5 night stay. Room very clean, bed was spacious and super comfy! Great hotel with very friendly staff. Every area of the hotel was spotless. Fantastic location as well, right on the beach with plenty of shops, bars and restaurants on the same street. Marina is 15 minute walk with even more bars, restaurants and shops. Would highly recommend

Elina Esala

A lovely hotel with a perfect location close to the beach, numerous restaurants and other services. The hotel staff was really friendly. The breakfast was very varied and delicious with the most beautiful sea view. The rooms were comfortable, cozy and clean. The only unusual solution was the placement of the sinks in the hallway of the room. Because of that the lack of privacy was inconvenient at first but we got used to it. Overall, the hotel was incredibly beautiful and we had a perfect experience under the Andalusian sun and next to the Mediterranean. We promise to come back.

Charlotte Itz

A Wonderful Holiday Thanks to Ale & Luz! 🌟 We had the best time at Benalma, and a big reason why was the amazing entertainment team — especially Ale and Luz! They’re both fantastic — full of energy, warmth, and fun. We loved dancing by the pool, joining the evening activities, and the kids had a great time at the kids club too. Everything was relaxed, friendly, and full of joy. Thank you, Benalma (and especially Ale & Luz), for making our holiday so special. We can’t wait to come back! 💛

Stephen Dodds

Lovely rooms, what a view, we was on floor 12. We did all inclusive, food was great, lovely staff very helpful and always smiling and friendly, lovely swimming areas, 1 being adults only, lovely beaches. Just a bit outside town, but can get the local bus with bus passes bought in local shop, taxi not too expensive to get into town. Lovely walks across the top of the cliffs. Just be careful when you see the sign no photos, due to Nudist Beach. A couple local restaurants and bars and a supermarket just down the hill.

DeAnna Powell

Generally nice hotel. Great buffet breakfast, not so great margaritas from a machine. Rooms were clean. Views were nice. Sand is more rocky so just be aware. The pools closed at 6pm every day, which is was just odd. Just close them at sundown during your high volume times?! Jacuzzis were also not hot at all, even after giving time to “heat up”. 😢

Alla Vlasenko

We had a family holiday in this hotel. We liked everything. The view from the hotel rooms to the sea is amazing. The food is varied and delicious. We had an excellent experience thanks to the entire buffet team and especially to Luis Suárez outstanding service. He was always attentive, friendly, and went above and beyond by recommending great local places to visit and suggesting different activities at the hotel. It really made our stay even more enjoyable. Thank you for making us feel so welcome! Hotel Benalma! Thanks!

Chloe Case

We stayed at Benalma hotel for 6 nights and we enjoyed our stay. The hotel rooms especially were lovely, the sea views were incredible. However, there were some areas that we wouldn’t rate so highly. These include; the lifts, there are only 4 very small lifts that serve the whole 12 floors of this hotel which often means long waits especially if they arrive full. In addition, the all inclusive drinks package wasn’t really worth it. The cocktails were not authentic and very disappointing. If you wanted a good cocktail you had to pay. The sky bar on that note is not included if you are all inclusive and we would say it’s pretty expensive. As expected, but hoped wouldn’t be, the food buffet daily is always similar or the same, especially lunch and breakfast spreads. The other two restaurants are not included in your stay unless you stay for more than 7 nights, then you get one free meal. We were never given pool towels on arrival, and staff don’t seem as though they want to talk to you, not sure if that’s just a language barrier however. When checking out we never got a “thank you” or any means of questions regarding how our stay was. Pools get busy especially over weekends but the beaches and the sea is lovely for a swim. We did pay extra for a sea view in this hotel, however on arrival we realised that every room has a sea view so this felt like a waste of money to us. Overall we enjoyed our stay at this hotel, but we do feel there are improvements to be made and there is better hotels out there for the money.

jose luis gonzalez sanchez

One of the best experiences that I ever had with the Hilton family, and I stay in Hilton quite often. Nice and efficient service, clean rooms every day and friendly staff The breakfast buffet was excellent, local products and plenty of good choices, they even cooked for my 8months baby. The location is the only handicap unless you come by car to their free parking I really want to come back again and enjoy the great service !

Vincent Aun

Hotel locates in a remote area. Room size is good, bed and pillows very comfortable. Room comes with kettle and instant coffee and tea, which is a very nice touch, something you don't normally get from a Spanish hotel. Shower is nice with basic provision of shampo, hair conditioner andshower gel. No sandals provided. Breakfast was OK, come with limited choices. Staffs were very friendly and welcoming. The overall atmosphere is calm and relaxing.

yunus emre demir

The bed was clean. But i cannot say for the room. On the bathroom floor there were 2 contact lenses from a previous customer and behind the room door there was a nail. The front desk staff and restaurant staff were very kind and helpful. Our room has a pool view and looks dirty that's why we didn't use it. For commuting airport time it is very useful. The nearest beach is 30 minutes walking distance and also 10 minutes walking distance there's a metro station.

Adam Grant

Great hotel if you need to get to the airport the next day. It's a little far from old town, so you'll have to Uber. Pool looked nice, but didn't use.

Katarina Juren

My stay at this hotel was great. The staff is very friendly and helpful, especially the reception team. Belen and Juan were the stars of my stay and they made me feel like I was at home!

Nicola McDonald

We have just arrived home from 11 nights at this first class hotel. From the moment you walk through the doors you are welcomed and treated like royalty. The breakfast and dinner choices are amazing, cleanliness is second to none and the staff are fabulous!!! We have already booked for a week in November and also 11 nights next June and Sept. Keep doing what you are doing as the hotel made our stay so memorable. Countdown is on till we see you all again in November. Thank you all so much for everything 10/10

Nataaha Dorer

Another visit to one of my favourite hotels, as soon as you walk in to the hotel the staff are there to greet you with a very warm welcome. The hotel is clean and rooms are made up every day. Food is of a high standard and the restaurant staff are so helpful and very friendly. A good all round hotel in a great location that has never let me down yet.

Louise Desai

Exceeded my expectations. Everywhere was very clean. Contrary to previous review (who seemed to be there at the same time as us) we thought the decor was pristine - the hotel looked very new. Food was lovely - great range and high quality. Staff were amazing - friendly, professional and courteous. If the entertainment isn't your cup of tea, there are plenty of things to do in the surrounding areas in the evenings. Location is great. Good local buses. Recommend visiting Benalmedena old town. We like to visit different places each time we go away, but I would consider returning to this hotel.

Sue Jamieson

Absolutely wonderful hotel, highly recommended. Great location, close to the Marina, beach and promenade and places to eat. Despite that it feels private and secluded. There's a pretty Mediterranean courtyard for coffee after a delicious breakfast. Staff are friendly, attentive and extremely hard working yet always cheerful. Spa facilities are free but you need to book the indoor hydrotherapy pool and saunas. We had 2 evening meals there and, like the breakfast, such a fabulous choice of food.

Sarah Bell

Came with my long distance family to meet up for a special week. 10 people, 5 rooms, at significant expense to us all. Came with four very sweet, gentle teenagers, not yobs or loud, obnoxious ones. Lovely hotel, area wise, food ok, but if you want to play with a ball or have a lilo in the pool, then you are not allowed, so it’s not a place to bring anyone who wants to do anything other than lie on a lounger or dip briefly in the pool to cool down. The pool staff are like the gestapo. Tried to reassure them that I was only going to play with my 18 year old who is autistic and would not dream of creating chaos or being dangerous, but this is health and safety gone way too far. What a waste of money. Very disappointing. You work hard all year to come away for one week with your family and aren’t allowed to float in the pool for a few minutes, at the end of the day, carefully, when it’s quiet and not many people in. Or throw a very soft sponge ball where there is no one around. Oh and watch out for the cockroaches in the dining room. And if you want to cool down, the air con is very poor.

ibrahim ikizer

The location is good, and the reception staff is polite and helpful. The room we were given was clean. While a bit small for three people, we were comfortable. Every aspect of the facility is clean and tidy. Breakfast is good, but other meals generally feature pork products. Unfortunately, the sea wasn't very clean during our stay, so we couldn't swim. From what I observed, this bothered many people. The pools were inadequate. There were insufficient seating areas in the evenings. A hotel like this should offer free parking to its guests.

Claire MacPhee

We had a fantastic holiday at Occidental. We have young children and we all enjoyed our time there. The staff were brilliant! The restaurant staff especially made us all feel so welcome and made a special point of saying hello to our children. One member of staff even gave our kids a little gift of biscuits and sweets when we were leaving. Can’t thank you all enough! The hotel itself was lovely! The variety of pools and seating areas were great. At the main kids pool at the back there were quite a few broken tiles and sharp edges at one of the showers. The kids loved the splash pad and the mini golf. The kids club staff were great fun at the evening disco’s. The food was lovely, great selection. My only complaint were the birds which I did see on Google reviews, while we were there some curtains were installed which stopped the birds coming into the dining area. Location was great for the airport and not too far from the city centre. Bus stop right outside and the beach. My only complaint was the sofa bed in the room. It was so uncomfortable. My husband and I took it in turns to sleep on the sofa bed and with the kids in the main room as it was so uncomfortable. The b-day in the toilet was broken too. There was also a lot of noise late in the evenings as we were right above the reception area where the outdoor seating was so there was a few nights there were drunk guests talking outside our room. The room was a nice size and we had the terrace area outside which was handy for the kids. There was a travel cot ready for our young baby. I would absolutely come back to the hotel again and highly recommend it.

Nicolas Platakidis

Where do I even begin, everything about this hotel is perfect. The food, the service, the rooms, the caring of the place, the prices. Everything down to the last minute detail. Everything is so well organized. Every night there is a show on a big scene for kids and after that for adults. The pools and water slides are taken care of and cleaned every morning and the gym is always clean with amazing ventilation and air conditioning. Your room is cleaned every morning and you are given new bedsheets, towels and toilet paper every time. The food is always top notch, there wasn’t a single day in our 10 day visit where I had any complaints at all about it. They mow the lawn twice a week and water the plants and grass every morning. They even mop the ground outside. And I definitely think it’s worth to mention Jose, Antonio, Sara and Maria, who work in the lobby. They are incredibly patient and help you with everything you could possibly need. They are all also fluent in many different languages, making communication a non problem around the place.

Daniel

Me and my wife had a fantastic stay here. The room, and most importantly, the bed, was great. The only negative I'd mention with the room was the size of the bathroom. It's a bit on the small side, and the sliding door is a bit annoying. I'd have preferred a proper door instead. However, the balcony and views were great. The air conditioning/AC is very easy to use and keeps the room at a constant temperature without a draft. The cleaning staff were very friendly and did an excellent job. The buffet restaurant was great with a good amount of variety. My wife is gluten-free, and the staff were very attentive and accommodating with this. I'd like to mention that Fina and Ricky were especially friendly and helpful. Really great staff. There are plenty of sunloungers around the pool and many additional ones, with parasols, on the lawn beside it. We were never without one. The bar staff there are also very friendly. There's also plenty of shaded areas with chairs, tables, and settees. We didn't stay up for the entertainment, but there was something different every night. The reception area is great in that there's another bar there and plenty of seating and tables, with a large TV. It means you have an area to relax in away from the loud music and entertainment area. There is a gym, but I didn't use it personally. It was very small and didn't have much equipment, which was a shame. It's also very hot in there because of the large glass windows. That's perhaps something the hotel will improve on. Overall it was a great stay and we'd gladly come again!

soso chivu

Great stay at Occidental Torremolinos Playa! The hotel is modern, clean, and right on the beach. Food was tasty with plenty of variety. The kids loved the splash area with slides and the mini-club kept them busy with fun activities. Nice playground too. Big thanks to Maria at reception, she was super helpful and made check-in easy. Perfect spot for a relaxed family holiday!

liz Barker

Lovely hotel in great location. Clean, very friendly and helpful staff. Very accommodating when I requested to change rooms. Lovely gesture for my birthday, wine and cake delivered to room. Thanks to all staff for our lovely stay. We will return.

Jason Hibbert

Wonderful art deco hotel with real character and a sense of history. Staff generally friendly and attentive, if not quite the entire team at all times as advertised. The buffet food was reasonable, especially the breakfast. Cocktails were quite poor quality, air con in the bedroom didn't seem to work although we didn't report this as it wasn't hot enough to cause us an issue. The pool was cold and only open for a short time, and a couple of the advertised facilities didn't seem to be open potentially because we stayed at the end of April. Will definitely consider staying again

Paul How

Just returned from a week's holiday at Hotel Pez Espada. Great hotel, lovely staff and excellent choice of food, both at breakfast and dinner. Great location for exploring both Torremolinos and Belamendia. Would highly recommend. Thank you and hope to see you again next year.

Volodymyr “Vlad” Kryvenko

This is the third time we visited the hotel as a family over the last 2 years. There are good and bad points. The good outweigh the bad ones for some people, however there is one thing which makes me seriously consider if I want to return - it's the bad state of the gym. Dear hotel management, please invest into your gym upkeep. It's just too bad. I will add more details below. So, the good: - location. Very very convenient. Only 20 mins taxi ride from the airport. Right on the beach, very close to Benalmadena Puerto Marina. Close to Parque de la Bateria which is a fantastic park with magnficient views. La Carihuela beach is large, spacious, beautiful. The area is quiet and if you need restaurants, supermarkets, pharmacy etc etc - everything is within 5-10 mins walk - the hotel's reception and lobby area are impressive, truly cosy and welcoming. They are kept in good order and always smell nice with their signature Pez Espada hotel scent the pool area and other outdoor spaces are quite good - it was pleasant to be there - the food on the half board basis is excellent. I have seen some people complaining about the food variety, options and quality in the reviews. I cannot support that. The food is excellent! We enjoyed every breakfast and dinner on all three visits. The desserts are nothing to write home about, but this is a common theme across all spanish hotels we visited. However, I repeat - everything else is very good - Dino, the ice cream shop, serves excellent ice creams. Briliiant! The bad: - gym. This is the one area which is completely forgotten by the hotel managament. The cross trainer stopped working altogether. It was barely functional on our two previous visits, but this time in May 2025 we found it was totally broken. The cords on the weighs machine got partially snapped. The sanitiser to clean the equipment after use was removed. One miserable yoga mat provided for the entire gym. It's all quite sad. The gym is located in a premium spot of the hotel overlooking the swimming pool and the sea. It has genuinely nice views and feel. Just so sad to see it not being looked after. This puts me off tbh - the swimming pool is nice, but the hotel should invest into heating - the walls are quite thin. The wall mounted TVs make the neighbors experience uncomfortable even when sound is not that loud - the smokers should be prohibited from smoking on the balconies and in the common areas. They should receive a designated area somewhere around car park Overall, this is a solid option if you are not interested in the gym. So solid, it's hard to beat for the area.

Nicola Batkin

Great hotel. We stayed in a Suite and had access to the gold lounge. Totally worth it. Staff were amazing. Breakfast 10/10 Would be good if more kids activities

Serena

We had such a fantastic 5-day stay at H10 Estepona! From start to finish, everything exceeded our expectations. The food was consistently excellent with a great variety at the buffet, and the quality was top notch. The rooms were spacious, clean, and very comfortable – perfect for a family break. A special thank you to all the staff, who were warm and welcoming throughout our stay. The standout for us was the kids’ entertainment team – they were incredibly friendly and genuinely lovely to our son. He had the best time and is still talking about it! They even put on a little disco for him as we were late to the mini disco one evening. We left with such happy memories and will definitely be returning. Highly recommend for families looking for a relaxing and fun getaway.

Christopher Dunn

This was without doubt one of the best hotels if not the best that we have stayed in on mainland Spain. I would have no hesitation in recommending this establishment, it is well managed with first class staff who were always attentive and managed the art of making the client feel welcome and looked after. The bedrooms are clean and comfortable with good views of the sea. The pools are lovely and the management have a very strict policy of not allowing any sun bed reservations. This was well policed and took the stress out of selecting a bed around the pools. The restaurants were very good, we tried both, the food was a high quality as was the service. Entertainment was provided most evenings although we only watched the Flamenco which was brilliant. The bars are well stocked with good service. Children are well catered for with a very active kids club. It is rare for us to visit the same place twice but would return to the H10 Estepona Palace

John Rose

Spent two lovely weeks at this hotel in June for our 50th wedding anniversary. We paid extra for the Privilege package, when we got to our room the Hotel had left us a bottle of champagne and chocolates for our anniversary which was a lovely thought. The room was very comfortable and clean. The food was excellent and plenty to choose from, the pool areas were clean and plenty of sunbeds but could do with a few extra umbrellas. It's about a forty minute walk to the centre of Estepona which is a lovely walk along the sea front. Our package included the Privilege lounge where a selection of drinks were included, unfortunately you couldn't bring the drinks out onto the terrace, they need to have an area on the terrace where you can sit as you feel stifled. Overall we had a fabulous time and the staff were excellent. Thank you for a wonderful holiday.

Sheila Jones

Beautiful hotel in an excellent location. Welcome drinks on checking in. Cannot fault staff in all locations. We had a Superior Room with terrace and on a clear day you could see Gibraltar and the coast of Africa. It had a walk in shower which is a plus for us of a certain age! and was serviced every day. We were on a half board basis which we enjoyed very much. Lovely food and a great selection which was changed daily. I do think that the food would benefit from labelling such as Gluten Free, Dairy free, etc. As we were there in March the hotel was relatively quiet. Entertainment every night. We regularly walked into Estepona town 25/30 mins. There is also a regular and cheap bus service which takes just a few minutes. The beach didn't look very good but I suppose this will be different in the summer season. As we had alot of rain whilst there we didn't feel we wanted to spend anytime there. We loved this hotel and would definitely re visit.

Justin Jones

Stayed for a week in July. This hotel is superb. The location, the staff, the food and drink, the cleanliness are all first class. Thank you for a wonderful stay. We will most certainly return.

KriSZ

We had an amazing stay at Sol Guadalmar and can’t recommend it enough! From the moment we arrived, the staff made us feel incredibly welcome and well taken care of. The service was truly outstanding — always friendly, attentive, and willing to go the extra mile. The rooms were clean, spacious, and offered exceptional sea views. The staff were very friendly and the service was excellent throughout. One of the best parts of the hotel is its great pool area and the range of activities available throughout the day. Whether you’re looking to relax or stay active, there’s always something to do, which makes it ideal for couples and families alike. The buffet for breakfast, lunch, and dinner was a great option with very tasty food, whether you choose B&B, half board, or full board. There's also a poolside menu available from 12 to 19h. A special thank you to the hotel team for the lovely gift we received for our anniversary — such a thoughtful gesture that made our stay even more memorable. If you're looking for a hotel with excellent service, clean and comfortable rooms, beautiful views, and a welcoming atmosphere, Sol Guadalmar is a fantastic choice! Wiyh Love, K

William Scheibert

We've stayed at Sol Guadalmar four times already, and we’re planning to return again this year. Our little girl spent her first and most beautiful holidays here starting when she was just one year old. Later, our little boy joined in too. There’s something truly special about this place, and over time, we’ve realized: it’s the people who make the difference. A special mention goes to Hugo, who was truly the soul of the party. Our children became very attached to him and still talk about him often. Each visit has been a pleasant experience, we’ve loved the cleanliness, the location, the food, and the activities. Simply put: everything. It's hard to imagine a summer without Sol Guadalmar in it. Honestly, our friends have started teasing us about always going back, but what can we say? :) When you find a place that feels this good, you return. Thank you for everything, and please keep up the amazing work!

Victoria

The hotel is pretty average overall. The rooms are outdated and not very clean. One major downside is that it’s right under a flight path, so you’ll hear planes flying overhead every ten minutes — not ideal if you're looking for peace and quiet. On the bright side, the pool is nice with a lovely sea view, and the restaurant is actually quite good, offering tasty food in a pleasant setting. All in all, it’s a decent place for a quick overnight stay, but I wouldn’t recommend it for a full vacation.

Kevin Marsh

My favourite hotel in Malaga.Very pleasant environment, very family friendly, with activities to suit children and adults. Water aerobics in the pool, with poolside bar, sun lounges, yards from the beach. Lots of thought put into providing an enjoyable experience. Bar near the dining area, with TV screen, comfortable lounge with seating area at Reception. Taxis permanently stationed outside the hotel door. Balcony was a particular bonus, with extensive views. No noise outside overnight. Would strongly recommend this hotel for atmosphere, location.

Svea

A very Pretty Hotel! Service was very nice and helpful for everything. Everyone always had a smile on their face. The Rooms were clean and beautiful. Very simple with all your necessities. Disabilities friendly. It is far from the City. But an hour long drive with the bus is easy to find, right in front of the Building. Even the busstop is called like the hotel itself. Had beautiful Honey Moon here

Rakan Aljumah

We stayed at Iberostar Málaga Playa to explore Torrox Costa and drive to nearby cities like Málaga and Granada. The location is beautiful, with a great beachfront walk full of food and activities. The breakfast and dinner buffets were excellent, with a wide variety. The pool snack bar was also convenient. But overall, the hotel is below 4-star standards. Rooms are outdated, with molds in the bathroom and uncomfortable, noisy beds. The safe had a daily fee. In-room service was unreliable—our requests for extra pillows and blankets were ignored. The pool is great for kids, but finding a sunbed is nearly impossible unless you rush early. My wife left a review about it, and the hotel bizarrely claimed she wasn’t a guest. Some staff were friendly (especially at the pool and restaurants), but others at reception seemed indifferent. Would I stay again? No. There are better options across southern Spain.

Thor Nay

Of all the hotels we've stayed at in Spain, this one would be at least in the top 3, if not number 1! The service was impeccable, and the children's activities allowed us a good rest for a few days (something we desperately needed). Kudos to Mimi for being the life of the party and taking such good care of our children!

Marcelo Nascimento

We had an absolutely amazing stay at Iberostar Málaga Playa! The pool is stunning – spacious, clean, and the perfect spot to relax and unwind. The hotel’s restaurant is truly exceptional: the food is fresh, delicious, and beautifully presented, offering a wide variety that caters to every taste. Every meal felt like a gourmet experience. What really sets this place apart is the impeccable service – every staff member was friendly, professional, and went above and beyond to make us feel welcome. We’ll definitely be coming back and highly recommend it to anyone looking for top-quality comfort, cuisine, and hospitality!

Conor Lane

Came for a 3-day all-inclusive stay while touring around Malaga, and we loved our time here! The staff were kind and friendly, the food was of good quality and the drinks were generous. There was entertainment (suitable for kids and adults) daily as well as organised dance or aqua-fit classes. The pool was very big and there was a separate area for kids or small paddlers, with slides etc. There were loads of poolside loungers, but due to the size of the hotel these could fill early! You will definitely not go hungry here!

DvD

Excellent resort with great employees. When you need something, they instantly solve it. Great pool, large rooms, good food and friendly people! The afterservice (forgot something) was perfect and no problem at all. We will return to this resort!

Danielle Wayne

Stayed here for 11 nights, a faultless holiday. Hotel superb, very clean and across the road from the beach. The food was delicious, lots of variety, something for everyone. Particular highlights were the Sky Bar and Happy Hour between 5 and 6 - the 2 for 1 cocktails went down rather well! Staff were incredibly polite and friendly, nothing was too much trouble. Would have no hesitation in returning, thank you for a wonderful time.

Siobhán Daly

Great hotel! We really enjoyed our stay here. Great location and very clean. Just to note that the main clientele are those of retirement age so don't be expecting games or music around the pool! Breakfast was lovely. Disappointed however in people smoking around the pool, I'm pregnant and it wasn't always easy to move or find a new shaded area to relax in when someone started smoking. Otherwise great!

Daniel Bovill

We stayed here for 5 days, the hotel must have recently been renovated as it all looked brand new. Extremely clean and tidy. Great location, literally across a road and on the beach. Although we didn't really explore the main streets in Benalmadena, we always walked to Torremolenos which is about 45 minutes walk along the front. Cleaners and Dining staff are all so friendly and happy. Reception staff were more business like. Even though half board, water still costs in the dining areas, BUT the room safe was free so it all balances out. A small coke by the pool was €4.90, water at the table was €2 and there's 2for1 on drinks between 5pm and 6pm. Food was always lovely and good variation. Would recommend to anyone, lovely hotel.

adam Garcia

First holiday as as a couple without our children in 29 yrs. Not far from the airport. Lovely hotel, very clean and tidy. Lovely friendly staff. Food was good and plenty of choice. Hotel is more suited to older holiday makers and no facilities for children or teenagers but was perfect for us. Nice and quiet, plenty of choice at the bar (happy hour 5-6pm) pool area was lovely, sky bar has lovely views and the evening entertainment was decent. Nice chilled holiday and would definitely come back.

S Cogan

Lovely hotel situated on the sea front. Hotel has a 24 hour reception, a small but well spaced dinning area and large bar entertainment area. We found all the staff to be very friendly and attentive. In the dinning area at breakfast you are served tea and coffee at your table and evening meal you are given the opportunity to purchase drinks. Our room was cleaned daily and was nice and modern with a sea view, room 518 which got the sun in the afternoon. There is a happy hour session between 1700 and 1800 and drinks and snacks are available from the pool bar. The pool area is nice and sheltered with plenty of beds. There is also a Sky Bar on the 7th floor offering great views of the resort and is worth a visit. All in all a very nice hotel, good situation, good food and rooms and fantastic staff. Id certainly recommend booking here, we would definitely go again.

Heather Purvis

We just returned from a 1 week stay and can't rate it highly enough. Rooms and public spaces are all very clean and you regularly see staff cleaning toilets etc throughout the day. Food was good and available throughout the day. For us the stars were the mini club staff. Our 3 year old absolutely loved doing the crafts and dancing. I think the staff loved Molly as much as she loved them! The pools are clean and the splash pool is brilliant for little ones. Overall a brilliant place to stay

Benny White

Went last year and we enjoyed it, so we booked a return for this August, hopefully they've kept the standards up. We thought the transfer from the airport to the hotel wasn't long, which is good, especially after a long travel, the rooms were clean, the food was nice and lot to pick from plus I thought the location is perfect, don't have far to walk to reach shops, restaurants and bars but, hey even if you had to walk, its a really lovely walk, i really enjoyed the walks along the sea front, its really beautiful, this year I'm trying the cable cars up the mountain, Calamorro mountain if i'm right, found out it's not far from the hotel and meant to be really good plus I also want to try the big wheel which is meant to be nice at sunset, so will see yous all again this August, hopefully this year is the same as last year or better 😀

Kitti Harmath-Szabó

We stayed for two nights with our baby and 3.5-year-old, hoping for a fun and relaxing weekend. The hotel itself is nice: our room was clean, the staff were friendly and helpful, and the food was good for a buffet. There were also plenty of kid-friendly activities, which we appreciated. However, the one issue that truly affected our experience — and honestly surprised us — was the temperature of the kids’ pool (the one with the boat, dragon, and shark). The water was extremely cold, even colder than the deeper adult pool nearby. While I, as an adult, could have gotten used to it, for small children it was simply too cold. This wouldn’t have been such a big deal if the hotel wasn’t specifically designed for families. But it is. The majority of guests had young kids, and this shallow pool is clearly intended for small kids, toddlers and even babies. Unfortunately, small children don’t move enough in the water to stay warm, and most of them wear long UV-protective swimsuits, which stay cold once wet. On top of that, parents tend to keep babies in the shade for sun protection, so even sunlight doesn’t help warm them up. What made it even more confusing is that one would expect a shallow pool to naturally warm up more quickly than a deep one — but in this case, it didn’t. We were there during one of the windiest weekends of the summer, which definitely made it worse (though of course that’s not the hotel’s fault), but even once the wind calmed down, the water remained super cold. We saw other families trying to encourage their kids to get in, but most of them didn’t last long. In our case, our kids didn’t want to swim after the first attempt, and by the end of the day they had both caught a cold and were coughing through the night. We chose this hotel specifically because of its family focus and water play options for little ones, so it was very disappointing not to be able to use the main feature designed for them. Everything else was good — but when the main attraction doesn’t work for the age group it’s designed for, it’s hard to fully enjoy the stay. We hope the hotel considers heating the kids’ pool, or at least reassessing the water temperature, especially during windy or cooler periods. A simple fix like this could make a big difference for families.

Vikki Hyde

Our 20 month old daughter's first holiday and we had a fantastic time! So glad we chose this hotel after a lot of research of many different hotels in many different areas and finally deciding on this one! The rooms are nothing special but have everything you need, including a balcony and large mini fridge. The staff are all fantastic, especially Jose Maria & Domingo in the restaurant :) they took the time to make our holiday feel particularly special and were so kind and friendly to our daughter, too. The pool areas are amazing! We went at the beginning of May and the water was cold, but you soon get used to it and there's so much fun to be had you don't much notice it! Everything really clean and we enjoyed the food on a half-board basis where we could chose whether to have lunch or dinner aswell as breakfast each day. Really easy to stroll down to the beach and plenty of shops & restaurants. We also walked to the marina, the cable cars & large park with lake, wildlife & children's play areas. Thank you very much and we can't wait to return soon! Highly recommend :)

steve heelan

Edited my review as they were so unhelpful at the front desk when the power outage was on the 28th april. We went to Malaga shopping centre in the morning when the power outage happened we waited 3 hours for a taxi in the sun with no water as we had no cash. Eventually got a taxi to take us with hopes the atm in the hotel was still working as all card machines were down to the power outage. When we got dropped off i had checked the atm but it was off. I went to reception to ask for help to loan me 20 euro so I could pay the taxi. They refused!!!! I offered to leave my bank card , asked them to charge the room, but they were not willing to do anything, luckily I remember they took £30 deposit off us for the pool towels so I had to run up 6 floors as lifts were turned off. To get the towels give them back to get that cash. We are now left in the hotel with out towels for the day so we can't enjoy the pool. Really disappointed and unhelpful. Great family hotel, loads for kids to do . Rooms on the smaller side with basic amenities. Good entertainment for the kids. Food was nice nothing amazing but had good choices

Fatih Ekrem Genç

Based on my personal experience during my stay... If you’re looking for a peaceful, quiet, and quality holiday experience, I suggest considering other hotels in the area. there are definitely better alternatives. This hotel is very large and seems to be designed primarily for large tour groups, often arriving by bus and checking in as a crowd. It caters well to bulk tourism, especially through operators like TUI etc. If you happen to make a reservation by mistake and miss the free cancellation deadline, there is absolutely no flexibility. No matter how early or reasonably you ask. I tried several times, even during check-in. The answer was always the same. The reception staff were kind, helpful, and always smiling. I truly appreciate their friendly and solution-oriented attitude. Unfortunately, the same cannot be said for the hotel management.

Pola Kobus

My mother and I have just spent a lovely week at this hotel in Almuñécar. It was end of April/beginning of May so the hotel didn't have too many guests which was very comfortable. We absolutely loved our stay! The hotel is big, spacious, has a very interesting and spectacular architecture, amazing glass lifts, fantastic greenery and flowers everywhere. We enjoyed the meals at the restaurant (we had HB so breakfast and dinners): great selection of meats, fish, vegetables, cheeses, fruits etc. The staff was friendly, welcoming and very flexible. They catered to all our needs. When the shower didn't work properly- it was repaired the very same day. When we needed something- we were brought that after 10min! Super attentive and considerate! Thank you Ibersol Beach & Spa Hotel! I'd love to come back so hopefully see you again :)

Anna Walczak-Ugwu

Nice, clean hotel with good service. It's in quite small town. Mostly occupied by older people. There is a great soft play with trampolines, which was a hit for my daughters. The indoor heated pool was great but a bit to deep. Indoor and outdoor jacuzzi was really relaxing for me, pitty kids are not allowed even the water was not hot. Animation team is ok, I enjoyed morning activities ( zumba, yoga) and there is mini disco for kids. Evening show could be better and entertaining staff too.

Camilla L.

Lovely hotel and very good facilities. It’s old and from a different time of course, but well kept, fun water slides, indoor play area and we loved the football field on top for the kids - great location! The staff did a wonderful job setting up a fun Halloween Buffet on Saturday! Kids loved picking gummy worms out of their pasta salad! Staff was very helpful when we faced a small issue in our room and quickly solved it.

Hus

Wonderful hotel, very nice location and perfect for a few days Break, only bad point is it is a little far from Malaga and a little dated.

Bryant

The hotel was very accommodating to our needs. I was also impressed that even late at night in July, they were able to get me parking in their underground lot. We arrived at the hotel after midnight. I saw some negative reviews about their breakfast, and I have to say those people must be crazy picky. I thought the food was quite good. The staff was very friendly and helpful. The beach is right across the street, and the sand is perfect. The ocean water is warm but much cooler than outside. Malaga (the city) itself has an interesting smell, kind of like moldy blankets, but the hotel air was clear, fortunately. If you have problems with the smell in other hotels, try this one. They can't do anything about the city, obviously, but the hotel was very nice.

Kieron-Scott Woodhouse

Rooms are clean but a little dated (but that's not the end of the world). Everything else has been perfect, staff were attentive and the location has calm beaches with what seems to be a larger proportion of locals. Oh, and good food options from Fresh fish on the beach and Asian noodle bars to Burger King and KFC. Thoroughly enjoyed.

Jill

During all our trips we booked cheap and more expensive hotels. What did they have in common? They offered a small bottle of drinkable water in the room. Not here! Only when you book a Superior room you are entitled to have a 0.75 EUR water, otherwise you will be charged 3,50 EUR. So, no matter the scorching temperature, or long trip you have had. You gotta buy your water! No basic hospitality here! I´m just wondering: Why not increasing the 160 EUR/night room price with 2 EUR and give travellers this feeling of welcome, instead of an unfriendly charge for drinkable water? When checking at the reception desk they referred to this as "It´s our Policy". I thought Hospitality was the only policy in this business ;-)

Tayler Cunningham

Having found this trip via a loveholidays deal, I wasn’t expecting too much from the hotel, but it’s been great. Sea view from the room, right next to a huge park/nature reserve, as well as the beach being across the road. Loads of restaurants and cafes nearby, a 40mins-ish walk down the beach into the city centre. Just ideal for a city-break/beach-holiday rolled into one. Reception provide beach towels if you are heading to the beach, and all necessities (e.g., toothbrush, paste, shampoo, etc) are provided in the rooms. Staff are all super helpful. Being vegan, I’ve never stayed in a hotel abroad where we could actually order vegan room service - but they have a burger, a noodle dish and a vg pizza on the menu here, so we made sure to order room service for our final meal here. Already planning our next visit because Malaga has been amazing, and will 100% be staying at the Catalonia again.

Effect power

I just checked in but 5 star for how comfortable I am , and 5 star because I never felt this comfortable from 10 years ago 😬❤️ seriously it was too much long years , and 5 star for the kind stuff 💕 hopefully there’s spa 🧖‍♀️

Bartosz Kulczycki

Not worth the price unfortunately! I was with my wife on our honeymoon in Malaga and we booked the hotel for 3 nights. In general the hotel is quite OK - it’s clean, it has a rooftop terrace (although the view is not nice), the breakfast is good, the slide is a nice add-on. But this is where the positives end. For the price of over 200 euro per night you would also expect friendly and well informed staff. On the first night the rooftop pool was already closed but we were told by the receptionist that we can buy some drinks on the ground floor and take them to the rooftop. When we wanted to see the terrace, it turned out to be closed. When we returned to the reception to say that it is closed, they replied something like “okay”. When asked why they told us it was open while it is closed, the answer was “somebody closed it”, no actual apology or anything. On the next day I called the reception via phone to warm up the sauna for us. Suddenly there was silence on the phone, so after half a minute not knowing what is going on I hang up and called again. When the reception is answered, he literally shouted at me “wait a moment!”. He got somebody who spoke English on the phone. I wanted to book the sauna for an hour starting from 9.30 pm. The person told me that it’s only possible for half an hour. I said that the schedule we received in the reception desk says that the sauna is open until 11 pm. He said that we can use it only until 10, because somebody must clean it at 11. 2 days later I still don’t understand this logic unfortunately. Even though you already pay quite a lot for the room, the price for a parking spot is also pretty high. We were not informed about the fact we will need to pay for the parking until the check-out, but I take this one on me, because this information was written somewhere, I just didn’t notice. When we wrote a complaint e-mail, we received no reply at all. My recommendation is that you search for a different hotel. This one is definitely not worth the price. It is just OK but it tries to position itself as a high-end hotel, which it is surely not

Tim Allen

Modern high spec hotel. Good sized rooms, nice bar and very good breakfast. Right next to the train station although you wouldn't know it and reasonably close to the centre. Tries to be quirky and boutique but is basically a decent modern hotel. Quite busy but not at all overcrowded. Has a small rooftop pool that looked as though it could get very crowned. Early arrival needed to secure a lounger. But Malaga has lots of good beaches with sunshades and loungers so really no need to use. Recommended.

Andrew Booth

We stayed in a deluxe junior suite for three nights with our two children (2 & 10). It's really hard to fault the hotel. The room was superb and had diving doors to separate off the kids beds. Both the bath and shower was for two and had lots of space. There was a bottle of cava waiting for our arrival and water was replenished daily along with a different sweet treat every day. The breakfast was really good quality and there's a small bar downstairs in the lobby. The pool is small but was quiet when we stayed and there's a small pool bar too. The slide in the lobby was a really unique feature and the kids loved it! It was a short walk to the old town of around 20 minutes but there were plenty of bars and restaurants close by and the hotel is actually connected to the train station so there are shops, restaurants and a supermarket on your doorstep. Great for a trip to Malaga.

Greta Vanzo

Sleek and modern hotel close to the city centre. With a 20min walk you can easily reach the cathedral, and in 15min in the other direction you get to the seaside. Very spacious rooms, especially the bathroom that had a huge walk-in shower. The room was very clean too and the beds comfortable. The breakfast hall stays open for a long time (7:30-10:30, during the weekend 8:00-11:00) and has good products. Our flight was late and we checked in at 1am, but the staff was instantly ready to welcome us.

Sand ziz

If you don’t speak Spanish this hotel isn’t for you, reception wont bother to explain hotel roles when they ask you to sign them also if you call reception internally or from outside number they will put you on hold. Rooms are OK expect some items are broken, found the window broken and can’t be closed, also hanging shower items such as shampoos were broken. Service is not professional, only room keeping is fine. The only thing thats good for this hotel is location at the train station and shopping mall.

Sean Garland

Fantastic hotel with brilliant staff. We were an utter nuisance the whole time we stayed here, and the staff were so friendly and helpful with all of our dumb demands. Great location close to the central bus and train stations, and some restaurants. Interesting view over the bustling port district. Breakfast includes champagne!! Unless you're super-rich I wouldn't recommend the luxury suite - the budget rooms are about as nice at a lesser cost.

Lingxiao Leng

Definitely not a four-star hotel: Paid €20 early check-in fee and got an abandoned room that seemed no one has ever lived there (not sure if the front desk lady did it on purpose or not). The window stuck open and AC was not working, the room was super hot and humid. Had to switch to another room late at night, and that room had a strong sewage smell. Glad I only stayed a night and did not encounter any pest issues as others have mentioned.

Stuart B

This was our second stay at the hotel. It is a lovely hotel and all the staff we encountered were very nice. A special mention must go to the staff on duty at breakfast and the one in The Botanical restaurant where we ate on a couple of evenings. Our room was on the first floor overlooking a side street, but was very quiet. The location is very handy for Maria Zambrano train station (train runs directly to/from airport). However, the hotel is a long way from the city centre, attractions and restaurants. There is a gym and pool/sauna on site, but we did not use these facilities.

Lesia Petrovska

Very good place to stay! 15 min by walk to the city centre and 10 min to the beach. Big room, Luxury breakfast. Pleasant and helpful staff. Opendoor pool. Calm lobby good for work. Recommended much.

Vandar Suprema

Unfortunately for a hotel that charges almost 330 euros per night on May, some things are unacceptable: 1) Its location is not something special. It is quite away from most Malaga's sites 2) The rooms have decent space but the bathrooms need renovation and the mattresses are not comfortable at all 3) The hotel has serious issues with sound proofing. Your sleep can be super hard with noises coming from everywhere. 4) The reception was not particularly kind...and not welcoming at all. 5) The breakfast was mediocre without even fresh orange juice (they use ready orange juice). 6) Their policy of taking your time from a room that you will use after midnight (and they know that many days before) but refusing to let you a couple of hours later for your checkout is at least unethical (OK we know the fairytale that this is based on availability bla bla but when someone is booking a room and declares that will arrive after 0:00 midnight and asks you to leave 15:00 is very logical and a big hotel should fulfill that with normal and not low priority ... It is a booking, not a favor, because your hotel has our room available even for a super late checkout on 18:00 and we have paid an extra full day for half night).

Steven V

The hotel itself is excellent - the staff are kind, welcoming, and attentive. I felt genuinely well received during my entire stay. I stayed for one full week, and overall my experience was positive - which is why, under different circumstances, I would have gladly given this hotel 4 stars. However, I need to speak up about something important. One evening, a so-called “African” show was presented to guests. As a French guest - and more importantly, as a Black man - I found it deeply uncomfortable and offensive. I took the time to calmly express my concerns to the front desk, and the person I spoke with was understanding and promised to pass along my message to the entertainment manager. But I never received any kind of response. No follow-up, no acknowledgment. That silence is what disappoints me most — not just the show itself, but the lack of recognition that my discomfort mattered. As a result, I feel invisibilized as a guest. That’s why I am choosing to give this hotel 2 stars, not out of anger, but out of principle. Because if someone stays for a week, raises a serious issue respectfully, and receives no answer, then something is fundamentally wrong. Here's what I tried to express: What I saw on stage was not a celebration of African culture. I was told it was “Kenyan,” but there was no Kenyan flag, no traditional music, no cultural references. What we saw were Black men, shirtless, performing exaggerated and primitive movements, to a soundtrack that sounded more like a cartoon version of “wild Africa.” To me, this was not entertainment — it was a racist colonial fantasy brought to life. It played into harmful stereotypes: the happy, simple-minded, physically strong Black man, always smiling, always there to entertain white tourists. In France, a show like this would not be acceptable. It evokes painful memories of colonial exhibitions - when Black people were put on display in human zoos to satisfy Western curiosity and reinforce ideas of exoticism. Africa is a vast, rich continent with over 50 countries, each with unique languages, traditions, and artistic expressions. What I saw had absolutely nothing to do with any of that. I may have been the only French guest — maybe even the only Black guest - in that hotel, but I am still a paying customer like everyone else. And that night, I felt like I had been transported back to the 1930s. I’m not saying this to accuse anyone personally. I truly believe you can do better. There are ways to highlight African talent and culture with pride, authenticity, and dignity - instead of reinforcing outdated, harmful stereotypes for the sake of tourist amusement. And in fact, this was clearly proven during the same show: some of the best parts featured the same performers in modern sportswear, doing impressive acrobatic work with no artificial “tribal” music or imagery. Those acts stood on their own merit. Which only confirms that the added “African” theme was not about art - it was about spectacle, and it didn’t belong. I didn’t speak out because I wanted attention. I spoke out because staying silent would have felt like complicity. You may choose to keep running this show - but after what I said, you can no longer claim you didn’t know.

gill Moore

There is a lot of building work going on at adjoining hotel.There is only one restaurant for two hotels to eat in for breakfast dinner and lunch so it is an absolute bunfight to find a seat without being trampled on. We had a room with a sea view it was quite small and very, very hot. We had to ask for a fan because there was no air conditioning on. The food was very good when you could get to it, we did enjoy our stay overall but there were certain things about the hotel we didn't like so we won't return.

Susan Hutchinson

Had a fabulous Christmas and New Year. In a great location and the grounds and swimming pools were wonderful. The rooms were amazing and so comfortable and clean. The choice and quality of food was excellent. The Gala buffet on Christmas Day and the Gala meal on New Year's Eve both brilliant. All the staff so friendly and helpful. Definitely recommend this hotel.

Alan Headley

Actually went in the spa underneath the carpark. Great staff had an amazing massage seaweed wrap and second day had a hotstone massage. Amazing and worth the 7.5km walk.

Ger Hall

We spent four weeks in the Don Marco hotel and over all had a wonderful holiday, celebrating Christmas and new year while there.. Any issues we had arriving ,were dealt swiftly by Annie @guests experience desk. Staff are courteous, friendly and Catering staff, waiters/waiteress are kept really busy. Food was satisfying and plenty of variety.. Bedrooms are cleaned on a daily basis by very patient staff. This was our fourth trip having previously stayed in don Pedro,and don pablo..Would definitely stay again..

Christina Balchun

Adults only resort. Great breakfast buffet 7:30-11:00 and service is friendly and helpful. They have a spa with a steam, sauna, and pool. They also have a gym. Beach is clean and has comfortable chairs/umbrellas/towels included. They were able to provide us a to-go breakfast when we had to leave before breakfast had started. Walking distance to the old town area with lots of shops and restaurants. There is also a long boardwalk along the water that is accessible from the hotel.

Magdalena & Francesco Rot

We absolutely loved our stay at Amàre Beach Marbella and would highly recommend it! The hotel is fantastic—perfectly located right on the beach, with an amazing beach club and a beautiful swimming pool area. The breakfast was absolutely delicious, with a great variety and quality. But what truly makes this place special is the outstanding service—the staff is on another level! Everyone was incredibly kind, helpful, and genuinely welcoming. Everything runs like clockwork, and you really feel taken care of. We were honestly sad to leave and are already planning to come back. A perfect stay from start to finish!

Vesna Idza

Beautiful hotel with AMAZING service. Gave it 4 stars as pool and beach areas not matching the decorum and feel of the hotel. Otherwise, highly recommend for great and clean rooms, wonderful staff and the best location in Marbella!

Meshael Al

Unfortunately, our experience at check-in was very disappointing. The staff claimed we didn’t specify the room type or the occasion, even though all details were clearly provided during the booking. It felt like an excuse to give us a lower-category room. The way we were treated was unprofessional, and we didn’t feel welcomed or valued as guests. Definitely not the experience we expected and won’t be coming back.

Kenneth McDowall

Modern, well-presented hotel in a great beachfront location with stylish rooms and excellent service. Staff are welcoming and attentive. Just be aware that loud music plays constantly by the pool and beach areas—great if you like a lively beat, but not for those seeking any form of peace and quiet. Drinks are also quite pricey - no doubt to cover the DJs. Still, it was a good stay overall, hotel in a great location.

Eleanor Walsh

I'm honestly not at all happy with my stay here. After asking several times for a room with a good view, I ended up with a room with a window overlooking some shabby houses nearby. The room's cleanliness leaves much to be desired. The room is small for the price. The buffet food is inedible. The La Ola bar is a bit better, although the waiters are inattentive. Marta and Alberto from the kitchen are very friendly and address all our needs, and the food is even better there. However, I wouldn't return.

Scrambler Jaxx

We are staying at the MS at the moment and cannot fault the hotel. The hotel is amazing, the decor is beautiful and the staff are lovely and very helpful. The restaurant is amazing, the food is fantastic and presented in such a way as to really give a wow factor. There is everything you could possibly want and more. The restaurant is stunning and the view over the pool and beach is lovely. We would definitely come back and do not understand why people have written bad reviews. Yes the hotel looks dated but it is typical old Spainish colours. The bedrooms are massive, the bathroom has a fabulous large bath and separate shower and the hotel provide toothbrushes and paste, shower caps, combs a sponge and even a razor and shaving foam which are excellent quality. The hand wash and moisturisers are all by Ritual and are lovely. Everything is thought about. The biggest selling point is the cleanliness, the hotel is spotless and the cleaners do an amazing job. The only problem we encountered was the guests, running to be first to get a sun beds at 8.30 am. It is embarrassing really. There are plenty of sun beds so no need for any of it. They line up waiting for the doors to open then literally run for the beds then leave there towels and go. Very annoying.

Nigel B

We had never been to the hotel or Torremillinos before, and this was an unplanned, quick few nights abroad. We were absolutely delighted with everything about it, and by the end of the first day, we had said we would definitely return, something we have never said about anywhere. Many people have criticised the rooms, and we can only speak for hours. The decor was quite dark but very Andalusian and Moroccan in many ways. We loved it. Our view was not great, but that didn't bother us because we were never there. The over-bath shower was more than big enough and was fitted as opposed to being loose, with the bath being the primary function. It also had a fixed wall handle, which is highly unusual and a welcome addition at outreach. The toiletries provided above the basin and bath were excellent. Room service was excellent and the rooms were thoroughly cleaned and remade daily. We were right opposite the lift on the first floor and wondered if we would have any noise or interruption, but there was virtually nothing. The food was lovely and made even better by chefs at the hot counter cooking at least part of the meal for each patron and each portion. I have seen bigger selections, though that is not a criticism. There was more than enough variety and quantity, and what we had was delicious. The staff were attentive, quick and polite. Although the tables are set up with full white linen and the chairs dressed as if at a wedding or function, don't be put off. It's all very informal and friendly. You can't just show your key at the entry; you'll have to take the paper folder it comes in with the room number on it. Evening entertainment is provided daily except for Monday and Tuesday, and while it was not overly exciting or invigorating, it was perfectly satisfactory. You have to remember that the vast majority of guests are middle-aged or older. The outside or spectacular. Walking through the hotel to the back, you come across a big pool with loungers surrounding it, though not too many that are cramped. Immediately to the side of that is an extensive green grass-effect area with loungers ready to be placed. If you want a little more peace and quiet, it might be better than the pool. If you imagine walking past the pool, beyond it, down a private path, is the public thoroughfare, which in itself leads immediately onto the beach. You can walk quite a distance both left and right. There are shops and eateries. The sand on the beach is very clean. The beach is huge, with more than enough room for, I would imagine, many people. We enjoyed strolling in the evening and sitting on the beach. Don't stay here if you're looking for five stars with every amenity under the sun or a hotel aimed at very young families with a kids club and lots of toys and activities for young children. For anybody else, I'd say go for it. Look past the dark interiors of the rooms and corridors and accept the Andalusian style. We will return in the future.

Gregory Sandles

Room very dated and careworn desperate for brightening up. Beds awful like sleeping on a diving board .. hard and very bouncy. However the hotel is immaculately clean, spotless in fact . A credit to the staff who actually do the hard work ..not the men in suits ! Also the pool area is fantastic , again down to the guys who do the daily hard work out there Would definitely go again but Watch out for those beds :)

Anaïs

Very disappointed with this hotel. The only positive point is the buffet (one of the best I've seen) and the pool. Otherwise, the furniture in the rooms is very old-fashioned. The shower is dysfunctional: if you want a minimum of hot water, the water has to come out of the shower head AND the tap, so the pressure is mediocre. The staff without the restaurant completely ruin the experience, even though the food is good and with plenty of choice. The staff are haughty. They bring us 3 tickets to sign even though we had only ordered 2 bottles of water, and when we explained this, they take us for fools (even though we're not going to pay for 3 bottles if we've ordered 2...). Similarly, when I asked the waiter if he had any other bottles of water that were a little cheaper, he replied “go and drink the sea water”. Me and my family will never come back.

PinayPride22

This establishment boasts a stunning facility and exceptional staff, particularly those at the restaurant. I would like to extend my appreciation to the Cuban gentleman at the grill, who demonstrated remarkable kindness and gentleness. Jesus also provided outstanding service, and my 1.5-year-old daughter was particularly fond of him. The restaurant offers an impressive array of culinary options. Furthermore, the hotel provides a diverse range of activities daily and entertaining shows in the evenings. While I would have awarded this hotel a 5-star rating, I was deterred by the €3.50 charge for a glass of water at the pool area. I discussed my concerns with the management, suggesting that the bar should not charge for water unless a bottle was ordered. Although they graciously waived the charge, I remain concerned that this practice may be affecting numerous other guests.

Emer Cunningham

We really loved this hotel. This is an excellent 4* hotel, and is better than some 5* hotels we have stayed in, in Spain particularly. We couldn't fault it at all and would definitely recommend! The staff were amazing, so pleasant and helpful from the moment we checked in. We got early check in and late check out until 2pm.. no issues or extra cost. Rooms were spacious and beds so comfortable. They catered so well for babies and a cot and baby bath were already in our room. Glass of bubbles on arrival, always a nice touch 😊 Everything ran like clockwise at the hotel, it is super clean and easy to get around. The hotel have thought of everything guests would want/need and provided it incl. free filtered water, ice on each floor and jugs in rooms, so handy. In room coffee machine and 4 pods and fresh milk provided daily. Courtesy room is available to book for 30mins for showers after check out which was such a good idea (proper guestroom, not just a communal shower area). Food and drinks were great at the hotel and well priced. Pool was heated and the pool area was always clean. Hotel is quiet but has some calm entertainment like aqua aerobics and a violinist at the pool. Good little spa too which we got private use of during our stay.

Mark Fuller

What can I say other than one of the best hotel experiences I've ever had and I'm very well travelled. All the staff are truly amazing from the moment you arrive and every step from there..... room was superb, hotel facilities first (chilled) class.... incredible choice for breakfast, and the evening for dinner had a huge array of professionally prepared or cooked live for you on demand... meat, seafood and all the accompaniments simply wonderful and I'm a foodie that's not easily pleased... do not hesitate to book this place you will not regret it....hotel is a 15 minute seafront walk to Puerto Banus and the bus to Marbella old town right outside the front door, 1 euro 20 and 15 mins away... overall a very well deserved wow...

Tracy Hall

What a wonderful evening we spent here. Shoulda booked 2 nights, not just one. Very comfortable & relaxing environment here, hotel staff was on-point from the time we checked in until we departed. Breakfast options were EXTENSIVE & delicious. Multiple outdoor pools & a half-block from the beach. The beach has a walk along the side of the ocean, both directions.

Caroline M

This was a really good hotel for the price. I was really impressed with the front of house staff, they were super friendly. We stayed in a room with a jacuzzi, and I’m so glad we did, it was so nice to have our own private sunbathing spot, rather than fight everyone for a sunbed by the main pool. The only downside was that there wasn’t a full length wardrobe which meant that dresses don’t hang up. We did have an issue with towels at one point (we had to ask for them) but it was rectified quickly. For the girls: they provide a reasonable hairdryer, shampoo and conditioner. No vanity kit though. The food was pretty good, the breakfast was an extensive buffet (full English, continental, pastries, fruits, salads, yoghurts, pancakes, waffles, etc). They cleared plates very quickly so you could go up for seconds. The only downside was that the coffees were from a machine, so not great quality. We did B&B but did go to the buffet dinner on our last night which was good, although I didn’t like the puddings - the ice cream was horrible, certainly not gelato and the pistachio flavour was very fake. Salad bar, hot fish and meats cooked to your liking, paella, pasta, pizza, meats, cheeses, desserts. The location was good, we walked along the beach to Marbella old town, and also the other way to Puerto Banus. It’s also near a main road so easy to get taxis and get to either location if you don’t want to walk. If I was ever back in the area, I’d happily return to this hotel.

Sarah

Lovely place stayed for 4 nights, staff are very hard working & kind, rooms are fab and clean with air con. Right on the beach, location is great near the town and the balcon. Will stay here again would just add that there was construction that woke me two mornings so maybe a heads up should have been given regarding this and the roof top pool unavailable, the other pool was available next to the cafe, would definitely add a mirror for the dressing tables for all us ladies getting ready, all in all lovely stay, will be back.

Ann Slanina

This was our first time in Spain. This hotel was under construction without previous notification. There were cranes in front of our balcony for days. The rooftop, pool and Terrace were unavailable because of construction. Monday through Friday there was hammering drilling diesel fumes from 8 am in the morning, lasting all day. We tried to contact management and we were not contacted until after we left the property. They did show us a room option that was a view of the side of the building and a sliver of the ocean. We were reassured that the cranes were only going to be there for three hours on the first day that was not true There were multiple cranes on multiple days, loading bricks, loading concrete and hammering constantly. It is a beautiful property. The staff was really helpful and amazing but the management isn’t taking responsibility for the fact that it’s false advertisement, and we should’ve been informed that this property was under construction.

Marjorie Lutz

I thoroughly enjoyed my stay at Perla Marina! From the second I walked on the property, the receptionist (Gloria) was incredibly kind and helpful! I was nervous to book a hotel that wasn’t in the city center but in hindsight I am so glad I did!!!! The hotel was so quiet, had its own beach apart from the craziness of the downtown area, and was an easy / quick walk to the city’s center. Parking was a breeze (I traveled in May when the town wasn’t too busy)… the hotel has a parking garage and there were open street parking as well. The room had all I needed and it also had a kettle (in case you want to bring your own coffee / tea). I will definitely stay here again!

Iain Bone

Great location, staff were nice but the hotel building across the road - our ac was on full blast of cold but did little to nothing.. We had two staff members come up and check. After the first we were told it would be perfect in 2 hrs (it was not). Second time no air was pumping out at all, staff member noticed that the sensors on doors were loose so had to squeeze together as won't work of it thinks the doors are open. Only offered room swap on second last day which was pointless due to youngest asleep and going in a day. Was cooler leaving both doors open, the hallway was colder than our room. Paid extra from apartments to have access to pool. Won't be doing it again..

Angie78 county

Great location, hotel is spotless but we were not told about roof top pool being renovated during stay , had drilling and banging early in the morning and there weren’t enough sun loungers . Reception didn’t even ask if we enjoyed our stay as everyone was complaining about the pool issue and noise , not acceptable! Manager was “on holidays “ when complaining

Sarah

Lovely place stayed for 4 nights, staff are very hard working & kind, rooms are fab and clean with air con. Right on the beach, location is great near the town and the balcon. Will stay here again would just add that there was construction that woke me two mornings so maybe a heads up should have been given regarding this and the roof top pool unavailable, the other pool was available next to the cafe, would definitely add a mirror for the dressing tables for all us ladies getting ready, all in all lovely stay, will be back.

Ann Slanina

This was our first time in Spain. This hotel was under construction without previous notification. There were cranes in front of our balcony for days. The rooftop, pool and Terrace were unavailable because of construction. Monday through Friday there was hammering drilling diesel fumes from 8 am in the morning, lasting all day. We tried to contact management and we were not contacted until after we left the property. They did show us a room option that was a view of the side of the building and a sliver of the ocean. We were reassured that the cranes were only going to be there for three hours on the first day that was not true There were multiple cranes on multiple days, loading bricks, loading concrete and hammering constantly. It is a beautiful property. The staff was really helpful and amazing but the management isn’t taking responsibility for the fact that it’s false advertisement, and we should’ve been informed that this property was under construction.

Marjorie Lutz

I thoroughly enjoyed my stay at Perla Marina! From the second I walked on the property, the receptionist (Gloria) was incredibly kind and helpful! I was nervous to book a hotel that wasn’t in the city center but in hindsight I am so glad I did!!!! The hotel was so quiet, had its own beach apart from the craziness of the downtown area, and was an easy / quick walk to the city’s center. Parking was a breeze (I traveled in May when the town wasn’t too busy)… the hotel has a parking garage and there were open street parking as well. The room had all I needed and it also had a kettle (in case you want to bring your own coffee / tea). I will definitely stay here again!

Iain Bone

Great location, staff were nice but the hotel building across the road - our ac was on full blast of cold but did little to nothing.. We had two staff members come up and check. After the first we were told it would be perfect in 2 hrs (it was not). Second time no air was pumping out at all, staff member noticed that the sensors on doors were loose so had to squeeze together as won't work of it thinks the doors are open. Only offered room swap on second last day which was pointless due to youngest asleep and going in a day. Was cooler leaving both doors open, the hallway was colder than our room. Paid extra from apartments to have access to pool. Won't be doing it again..

Angie78 county

Great location, hotel is spotless but we were not told about roof top pool being renovated during stay , had drilling and banging early in the morning and there weren’t enough sun loungers . Reception didn’t even ask if we enjoyed our stay as everyone was complaining about the pool issue and noise , not acceptable! Manager was “on holidays “ when complaining

Stuart Aughey

I am 3 days in, staying at this hotel and I have to say, it’s fantastic. Service: all staff, are polite & helpful. Cleanliness: Rooms, are immaculate, spacious and cleaned to the highest levels. Location: You could not want for better, start your day, by enjoying your delicious breakfast, whilst looking out at the sandy beach and blue sea. From door to beach, in seconds. Also boasts, a nice town and also additional bars and restaurants, along beach front. No noise pollution, just a great place to stay. Will definitely be coming back here. Thank you all, for a great stay. ❤️❤️

Denis Chernov

Good hotel. First line on the beach. The interior decoration does not seem modern, but has everything you need. Good soundproofing, but loud noise from the street can be heard. Very comfortable beds. I was there at the end of May, the sea at that time was not very clean. Also in this place the sea goes sharply into the depths. Children need to be looked after. It has a good connection to Málaga via view number of lines

r

We had twin rooms and the bed was not sturdy. The bed would move every time you would move. Great service and receptionist. The location is a quite place but has bars and restaurants nearby. They also have a bike service which was every nice to ride along the beach. The view of the room was nice.

Rebecca Yavari

The hotel is quite decent for the price, the room and bathroom were nice and comfortable. The air-con was great and the breakfast was also really decent. The hotel offers sun beds with an umbrella right by the beach for €5 per person, for the whole day, which was also good with a small bar to order drinks at.

Jessica Wei

I had a nightmarish experience at this hotel! The front desk clerk, he’s name Anthony, rudely knocked on my door late at night and very impolitely informed us that someone had complained about noise from our room. However, the truth was that my husband was already asleep, and I was just looking at photos on my phone. I told him that we weren't being loud and that he must have made a mistake. But this clerk had an extremely rude and arrogant attitude, insisting that we were the ones making noise. Due to his terrible attitude, I asked to speak with his manager, but he threatened me, saying he could call the police. When the police arrived, he immediately went up to them and spoke a lot in dialect. Since the police didn't understand English, what I said to them... What I said was completely ignored by the police, and I was detained for a day and a night! The next day, I learned through my lawyer and a translator that a staff member named Anthony lied to the police, claiming he witnessed me arguing with my husband and that I slapped him, which is why he called the police... Oh my God, this is completely fabricated! I was inexplicably detained for a day and a night, causing my entire schedule for the next day to fall apart (all the tickets and tour fees I had booked were wasted), and I had to pay a fine of three hundred euros to regain my freedom. In the end, I saw that the reason for my detention was because I had refused to comply with the arrest... This is truly absurd and a result of the staff member's mishandling of the situation. This is truly an inexplicable disaster caused by the staff's mishandling of the situation! After going through all this, the staff member Anthony confiscated our car keys and forced us to pay for the rent! But I spent the whole night in the detention center! I have traveled around the world for nearly fifty years and have never encountered such arrogant treatment of customers, nor have I ever heard of it! A terrible store with a rude and arrogant lying staff! Please stay away from this dreadful place!