4 Star Algarve Holidays

Rainbowcatsixx

This place is good yet not so good at the same time! First of all they have awesome activities for kids and a great pool! A restaurant, bars, lovely tennis courts and ect. It's location is in-between of the old town and the new town which is quite helpful!! Now, the rooms had: mold, a cockroach, ants on the sink, and a dead moth!!! And certain seats at the pool cost €10 no FOR A DAY!!!The service was good but the living space was not so much! 3/5. Thank you for still having us though!!!

Ellie Fisher

I am writing to express my deep dissatisfaction with my recent stay at paraiso de Albufeira aparthotel , located at Hotel paraiso , R. Do municipio 8200-161 from [3/7/25] to [8/7/25]. Unfortunately, my experience was far below acceptable standards due to both severe cleanliness issues and a bed bug infestation. We had to cut it short and leave immediately we couldn’t even spend the night! Upon entering my room, I immediately noticed that it was not properly cleaned. The floors were dirty, the bathroom had visible grime and hair, and the linens appeared to be unwashed. Even more concerning, I discovered bed bugs in the bedding. As a result, I experienced extreme discomfort, which not only ruined my stay but raised serious health and hygiene concerns. We had people screaming down the corridor, multiple things broken and just generally felt rather unsafe. This experience was both distressing and unacceptable. I expected a safe, clean, and comfortable environment, and the condition of the room fell far short of even the most basic expectations. I took photos and would be happy to share them if needed for further investigation. well as confirmation that this issue will be addressed immediately to prevent future guests from going through the same ordeal. I also suggest a thorough cleaning and pest control treatment be carried out in the affected room(s) and an overall review of the hotel’s cleanliness. Please check the reviews before staying here!

maddy finch

Avoid at All Costs – Ruined Our Holiday. We had to cut our trip short by four days and book emergency flights home due to bed bugs and an allergic reaction to the bites. This hotel is filthy, rundown, and absolutely not what it advertises. Everything from the rooms to the pool was in a shocking state. Cracked tiles around the pool had moss growing from them, and the room was filled with broken furniture and grimy surfaces. The buffet was a complete joke — the food was barely edible and extremely limited, with hygiene that left much to be desired. Evening entertainment was like something you'd expect from a knockoff butlins kids show— cheap, disorganized, and embarrassing. It felt more like a bad stag do than a family holiday, with rowdy groups partying and openly doing drugs in the hallways until 3am every night. The only saving grace of the place was the reception staff — genuinely kind, helpful, and clearly trying their best despite the situation. They were apologetic and understanding when we voiced our concerns, but there’s only so much they can do when the entire hotel is in such poor condition. This is not a family-friendly resort and I would strongly advise anyone considering this hotel to look elsewhere. We’ve never had to leave a holiday early before, and I wouldn’t wish this experience on anyone.

Kerys Williams

I'm a travel agent and travel a lot with my job. Other reviews are correct it's more of a basic 3*, rather than a 4*. I believe the rating is from the old rating, where the ratings were based on what they offer a customer, which have now changed since TripAdvisor. Back in the day, you can see that this was a really good hotel. But very little has been done to it since, with its up keep and moderation. ✈️If you like your holidays based on staying at your hotel on an all inclusive. I don't think this is the hotel for you. The facilities are nothing compared to modern day 4* all inclusive hotels, ✈️If you are someone who just uses the hotel as a base. This is great, as the kitchen is basic but enough for what you need and a large supermarket and fast food options just a short walk away. Beach and old town Albufeira is about a 10minute walk down hill. TIP) For about six Euros all day use, there is the tourist train. Pick up a short walk away and it's good for getting around. Takes you to the beach area and another 4 points. Great if you are trying to save time if on a short trip.

Luc Bravery

We are here now, as a single parent travelling solo with a young son, who is desperate to go in the pool we can not get a bed as everybody leaves their towels on them its not fair because i am not paying for a sunbed on the grass. People should not be allowed to leave their towels on them all night long. The lack of beds around the pool is shocking. People dont want to be paying for sunbeds. And as for the food at dinner time i wouldnt bother there is hardly no selection. Location is good room is ok very old and undated.

Steve Muller

We just came back from a 2-week stay at the hotel with 2 adults and 2 kids. At first, I was a bit worried because of the negative reviews, but that feeling changed immediately upon arrival. The staff was very helpful, and the rooms were spacious – maybe a bit simple, but that's a matter of personal taste. The food was delicious, with something new to enjoy every day. The animation team was fantastic – active all day long, great energy by the pool, and fun shows every evening. The pool is huge, with plenty of space for everyone. No need to wake up at 6AM to reserve a sunbed – there’s more than enough room. To get to the beach, there’s a shuttle service that’s very well organized. We were very happy with our 2-week holiday – thank you for the great experience! 😊

AJ Ruthless

The hotel is stunning, very clean, and all inclusive food is fully stocked, food testers test temperatures and quality of the food is great, accommodation for intolerance is somewhat accommodated but it's not perfect... had to prompt the staff to make sure deserts had no nuts in so we didn't die as they are not labelled. The staff on reception where very attentive Paulo was a fantastic receptionist with a permanent smile and a greeting like he enjoys you coming there, so positive and full of life. Easy to use facilities, spa was terrible half of it not working, don't recommend, pool was good, atmosphere outside was great, plenty of sun loungers, staff made this an exceptional place, kids club have lots of activities throughout the day, making it great for kids, holiday reps where also available most days and they where quick to resolve small issues. Trips where easy to book and a free bus put on by the hotel to and from the beach!!! Amazing...

Kevin Walker

I have give 3 star only because of Spa, recently visited and the spa condition is dangerous and not safe for people.One of tiled seats inside the pool itself is broken with a big hole. All tiles have broken off and are all over the pool floor, with young children or anyone actually very very unsafe. should not be open in this condition. I spoke to the manager nice man that returned our money straight away and was going investigate the problem. Be interesting see how long before he closes this. Apart from this hotel been great.

Louise Cassidy

An amazing hotel. Situated in a lovely part of Portugal. The hotel is clean, tidy, and has friendly staff. The food was very good although the menu was a little repetitive, it was still good quality. A lovely big pool, pool bar with a large seating area. The hotel was quiet at night so no disturbed sleep or noise from other rooms. Regular bis to the beach and back and Uber taxi's for other travel, so no struggling with transport. Lots of coach outings available. We went all inclusive. A very good price, well worth what we paid.

S

Stayed here for a week all inclusive. The hotel is very modern outside and reception, the grand bar is lovely ( this bar is not all inclusive ) pool and outdoor facilities where ok. The rooms however don't feel like they are part of the hotel. Very old fashioned, brown interior and reminded us of a prison cell. There was a fridge and a microwave with glasses and cups but no kettle or condiments like you would normally have in a hotel room. No clothes dryer on the balcony to air dry your bathers and towels etc. They charge £200 for a pool view which you still won't be guaranteed to view the pool as some of the rooms are facing the grass and trees. There is a very good park for the children which is all under cover so it's always in the shade and cool for the kids. The drinks are absolutely awful, we used the grand bar the whole week for drinks which obviously cost a lot more than we had planned. The drinks where like drinking petrol. Worst all inclusive drinks we've ever had. The food not much better, there is a kebab which is cooked in the restaurant and served to order, we had it and it was pink and undercooked, few people where unwell the following day. There are 2 restaurants, one of which children only over 12 can enter, one restaurant was so busy people where queing and waiting for spare tables to get in. Seems ridiculous when the other restaurant is empty. You can only order 3 drinks at a time, no eating area outdoors, can't take snacks out of the restaurant. The pool although very big had broken tiles at the bottom and we also seen gease swimming in the pool in the evening. Nobody really seemed to care. Entertainment was ok. This is a 3star hotel not a 4.

Roman Snizzy

From the moment I stepped into Hotel Sol, I felt like I was being welcomed into a home away from home—and that feeling was all thanks to Barbara, the most warm, genuine, and welcoming receptionist I’ve ever encountered. Barbara greeted me with a bright smile and an energy that instantly put me at ease. She went above and beyond to make sure my check-in was smooth and that I had everything I needed for a comfortable stay. Her attention to detail, friendly demeanor, and sincere care made a lasting impression. The hotel itself is charming, clean, and perfectly located, but it’s the people like Barbara who truly elevate the experience. She’s a gem and a shining example of what hospitality should feel like. Can’t wait to return! Roman

Seghan MacDonald

This is not a four star hotel. Much closer to a two star hotel. Friendly staff but the hotel is aging and has not been updated. The whole building is musty, the hallway carpets need to be updated and the rooms are dark and dated. The bathroom was in terrible condition with an essentially unusable shower. When the shower head is turned on it sprays across the whole bathroom. The photos are misleading on Google and on other booking websites. Hoping some honest reviews will highlight the reality of the hotel conditions.

Claire Bonner

Fabulous stay. The hotel has a great location, 30 seconds from the beach. The rooms were excellent value for money and it was great the breakfast was included too, which we very much enjoyed. The staff on reception were all lovely too, very friendly and funny as well! We would defo stay again!

Irfan Dola

I came on holiday here for 4 days with my son and we thoroughly enjoyed our time. The rooms were a bit basic but the service was outstanding. Brilliant cleaners and really hard-working staff. The people at the reception were young, vibrant and very helpful. The facilities in this hotel were excellent, especially the sauna and the steam room. We also found the breakfast to be varied and the fresh orange juice to be superb when it was available. I would definitely consider rebooking this place in the future.

Charlyn Napeñas

The staff was very thoughtful — since I had to leave early, they kindly packed a sandwich, water, and juice for me to take with me. I really appreciated the gesture. Highly recommended!

mehryar nasseri

Great hotel with a good location We had a nice stay at the hotel. The location is excellent, with good parking options, a lovely pool, and just a short walk to the beach. It’s also only a short drive from the city center, which made it easy to get around. Dinner was a major disappointment The only real downside was the dinner. We regretted booking half board – the food was honestly terrible. Most of the hot dishes were inedible, and the overall quality was far below what you’d expect on holiday. Tip Skip the half board and just book the room – it’s a great choice otherwise.

sarah cruz

We stayed 10 nights at this hotel We would rate it as a good 3 star not 4 The pillows were very uncomfortable and the hotel entertainment was non existent and when there was some it was a live singer or pianist. The staff at breakfast were miserable and seemed like none of them wanted to be there. We had a room facing the carpark which got quite noisy due to teenagers staying in the apartments opposite. Pool was quite small and not enough beds due to how many people were at the hotel. Good points Rooms cleaned well and great English film channels. The beds were comfy and rooms big enough with a balcony. The breakfast was good. Location great as near new town and many restaurants and bars but far enough away not to hear it all at night. The hotel was clean and the local beach fantastic and only a 10 minute walk With a hill and then quite a few steps Old town 15 minutes drive away so best to get an uber which costs about 6-8euros

Zhanel M.

Fantastic stay with ocean views and great service. We had a wonderful stay at this clean and well-maintained hotel. The location is excellent — just a short walk to the beach — and there’s plenty of parking available, which made everything super convenient. Our room was spacious, with a balcony that offered beautiful views over the pools and out to the ocean. The staff were incredibly attentive and friendly. Breakfast had plenty of vegan options — lots of fresh fruits, plant-based milk options, oats, muesli, peanut butter, nuts, chia seeds for topping. I definitely recommend staying here and would love to come back.

Helen T

We have just returned from our spring holiday at this hotel and found that the hotel was beautiful, the staff are very nice and particularly efficient. The rooms were of the same style modern and pleasant as the rest of the hotel. The shower was over a bath (we requested for a walk in shower were were told that none was available), and since my husband has physical difficulties we asked for a slipmat, this was supplied immediately, much appreciated. The standard of cleanliness was the best I have come across, this was throughout the hotel. The pool was a nice area with towels supplied. Although we found so many positives with our experience there were sadly a few negatives, the main problem being the food. On the first evening we were impressed entering the dining room and with the attentive staff. It all looked very nice and the meal was well, fine at best. But it seemed to go downhill after that. I read reviews about the food being cold and I thought that was pretty normal for food on the Mediterranean but the food was stone cold. In other hotels that offer buffet style meals there is usually a 'show chef' cooking the hot food on demand and it would have helped if there were warm plates, they too were stone cold. But I have to say the cleanliness was impeccable and used plates at our table were removed right away. Another negative for us was the large groups of lads at the pool, I can't blame them as they were enjoying themselves as that is what they were there for. When choosing this hotel we were mistaken for the type of hotel this was, we thought it was a quiet, boutique hotel for adults. Again we thought the beach was near but, not the hotels fault, the access to the beach was in the process of being rebuilt so found this too, disappointing. We would have made use of the roof terrace if there were sunbeds up there. We made the most of using Uber taxis that gave us inexpensive choices of places to go. I would return to the hotel if the food situation was better and have walk-in showers but not if the hotel continues to take bookings of large groups that is really sad as it was a beautiful hotel.

P Anne

Beautifully designed hotel which was immaculate with helpful staff. Unfortunately there were coach parties of lads some of whom forgot how to conduct themselves in a pro social manner at the poolside and in the evening. Staff tried to intervene but I'm surprised a hotel like this accepts "stag parties" for the sake of the staff and guests. Also my review about the cold food (and much more) has been censored so I'll no longer be reviewing or trusting Google reviews moving forward.

Jill Lewis

We returned yesterday after a week's stay. What a wonderful hotel. Paradise found. We have stayed in quality hotels but this is our favourite and I am a very picky and critical person. The views are amazing overlooking the Atlantic which lulled us to sleep every night.With a beautiful sandy beach that stretches for miles and whitewashed buildings nestling on the rocks and town behind.The room was large and bright and had every amenity that we could want, it was immaculately clean and was serviced every day, clean towels and sheets. Great waterfall shower. The restaurant was very comfortable, modern with quality furnishings. Breakfast was a buffet of excellent quality and the a la carte dinner was delicious, 3 courses with two choices for each course. Exceptional waiter service who paid great attention to detail, placing the correct knives for fish and steak courses. Attentive, friendly lovely service, made us feel very special. Beautiful hotel, quiet and relaxing. We can't wait to go back.A very short walk into town but a bit hilly in places.Albufeira old town is lovely, we found some pretty rambling little streets with quiet bars away from the main square.

Ena Wang

The Rocamar is in a phenomenal location. We were a short walk away from many sights as well as the beach! The rooms were clean and the beds were comfortable (do wish they had true doubles as opposed to singles), but the bathrooms were a little small. Our toilet was in an awkward position next to the sink which would have been difficult to use if you are not a straight sized individual. Otherwise, we had a lovely 4 night stay!

Stephen Jones

This hotel was in the best possible location great view over the beach... Staff were friendly. Hotel was kept very clean however 2 big things put us off. On arrival we had to leave a 200 euro deposit which we were not informed of until our arrival. Secondly we paid in advance for a breakfast each morning and it seems the only way this hotel can be booked is to take it with breakfast included. Unfortunately the only bad meal we had on our weeks stay was this breakfast. The bacon looked strange and was greasy the saugages were dry and a weird texture the fried eggs were swimming in oil, over cooked and like rubber. The ingredients in the continental selection were low quality. Very disappointing if this holiday can be booked without the breakfast it would make a better holiday....... Breakfast cost is advertised 18.99 a person but we couldn't eat it and ate out at other places, losing out as we paid for breakfast here in advance

david wilkinson

Been here a few times but really dissapointed. A few dissapointing issues. Had to pay €200 as deposit, safe extra. Some staff were quite miserable especially at breakfast, breakfast food choice was good but food cold even when just put out. Pool area difficulty getting sunbed as its a small area for the number of rooms. Not able to get ice from bar and no glasses provided in rooms. The good point is the location with good views and location to old town restaurants and bars.

Allan Doyle

Uninterested reception staff on arrival. Rooms small limited storage space. only one small drawer. No coat hooks in room. No towel rail in shower room. Dressing gowns supplied but no where to hang them. Breakfast is limited buffet style and staff can be a bit grumpy if you happen to break their rules. Overall not a welcoming hotel would definitely not recommend it.

Rebecca Miller

Just got back from this beautiful hotel. We had an amazing week here. The room was very big, clean and had everything we needed. We loved having a washing machine we could freshen our clothes every day and gone home without piles of washing to do. The location is spot on, minutes away from the lively old town square. Or a walk back to the calm atmosphere of the hotel. The area in general I found was more for the younger generation for the clubs. Can’t fault the hotel or staff. Definitely worth the 5 star review

Natalie Rowan

Hotel is really lovely. Apartment was spotless and had all things in you needed. Comfy beds, good shower. Hotel restaurant wasn’t great. We went one night and the food wasn’t that nice and pricey enough. The pool cafe on the other hand was lovely. Tasty food. All staff were friendly. Pool was spotless and there was a race for sunbeds each morning. Pool lacked any music or entertainment for the kids. I know there was no kids club. But there was no activities going on. Would suit a couple perfectly, but kids might want a bit more going on.

Z. K.

Spent 6 nights in that beautiful hotel. The room was very clean and fully equipped. The food was also delicious and diverse. The staff is really nice and helpful. Than you very much for all the kindness! I highly recommend this place!

Orsolya Imrei

We had a very joyfull and relaxing 6 days in the hotel - thanks for the fantastic staff and the quality evening events at the dinners. We were treated very welcoming by all of the hotel crew members. The apartment of us was huge, clean and with great view. Also had great experience at the hotel’s spa, I do recommend to have a massage by Rachel.

Christine P

Our stay started off rocky as the room we are originally given was across the street and one of their other buildings and was not what we were expecting. We had wanted a washer in the unit so they were able to upgrade us to a hotel room in the main building for an extra $40 for the three nights. Well worth it. The room was much nicer and updated. The kitchen was fully functional with stainless steel appliances, a dishwasher and a washing machine. Our balcony was spacious and offered beautiful views. My only major complaint was that the bathroom light was motion censored, which was incredibly aggressive in the middle of the night when the last thing you wanted was bright shining lights.

Daria Korzhenko

There are management issues. First of all, it took housekeeping 2 days to unfold the couch as was asked. Secondly, there is an issue with cleaning rooms, I was asking all evening, 3 visits to the reception, asking, checking, double checking to find it uncleaned…. The coffee in the vending machines is a separate issue, it is totally undrinkable. The food is tolerable, sometimes tasty. The sunset bar has a funky smell inside, no it stinks. I have to go there just because it is an only place to get espresso. Other than that try to avoid it at all times due to the smell. However, the nature is great, the views are fantastic, the sea is beautiful, the atmosphere is joyful and great.

Warms

Pros: *Nice panorama with a lot of pine trees *Good food at the buffet with good choice *Nice garden *Nice room *Nice spa *2 special restaurants (grill and fish) well decorated with good food and good wine included *In front of an amazing beach! *Free sunbeds at the beach *Good choice of activities at the hotel *Decent animations (although I have not seen all of them) *Sunbeds cannot be moved at the beach Cons: *Horrible service at the 2 bars , waiters are very slow , inefficient and some of them speaks very limited english and have no clue about cocktail. The worst service I have seen at a resort bar *Tables on terasse are not cleaned fast enough, a lot of left cups and dirt. *No bar next to the beach or close enough *There was an horrible smell in the main bar for 7 days *Aperol spritz is extra charge. In general "free" cocktails have a random taste In sumary, this hotel has potential to be an excellent hotel but ruins it by an horrible experience at the bars. I will not come back.

Melissa Fox

Beautiful hotel. Staff can't do enough for you! Really lovely stay! A little lacking on activities if you're staying in the resort and the pool is VERY cold! The food is quite repetitive too. But we had a wonderful stay with 2 young boys (6 and 3) and made some very happy memories!

Sarah Ryan

We stayed end of may 2025 as a family, stunning location the grounds are beautiful 😍 food delicious. One thing I will say is on an evening we never got a seat at entertainment/bar area and had to sit on sun loungers by the pool every evening which we didn't like. Other than that everything perfect 👌

daniel etherington

Nice clean resort.plenty of sunbeds not by the pool though.perfect for families especially with younger children. Food was ok.good choice of drinks and snacks. The beach is beautiful but the sunbeds down there are a mess.the entertainment was ok quite amusing sometimes. Staff friendly and helpful. It's a 7 out of 10.....been to better resorts.

Jessica Molefe

The staff were shockingly rude and completely unhelpful from the start. Despite our booking being fully paid for, they refused to allow my friends—who arrived before me—access to the property, even though I had informed them in advance. Instead, they demanded my friend pay the full amount again on her own card, claiming they would “refund mine later.” This is utterly unacceptable and borders on unethical. No assistance was offered with our luggage, even though our house was the furthest on the property. The staff simply did not care. To make matters worse, we were robbed during our stay—something that apparently happens often, as we later learned we were not the only house affected. When we called reception for help, their only response was, “Call the police.” No staff member came to the house, no apology was offered, and there was zero concern for our safety or experience as guests. Also their is an ant infestation that they really need to do something about. My bed on the first night was full of ants and of course when i called the front desk they did nothing. Luckily i found some bug spray. This was, without exaggeration, the worst service I have ever encountered. If you value your safety, your money, or basic respect as a paying guest, I strongly recommend you avoid this place.

David TA

Great beautiful villa to stay in. We stayed in the apartments and it was fully equipped with everything you need, ample space for more than two people really. Room service/cleaning was great. The only recommendation I'd give is perhaps offering more ways to access other parts of town through renting a cab service or scooter/bike for customers. Overall location is not too far from shops etc but you definitely need a car, cab or scooter to get around.

Diane Roberts

We stayed in a one bedroom apartment, had a wonderful time. Apartment had everything we needed. We caught the free shuttle bus to the town daily. Staff lovely. Really enjoyed our stay

Pamela Brandon

From outside it looks stunning!!! However, we had a late check in and when received the room it had a leak in the ceiling. Not too visibile in the picture but it was dripping from 3 points. We came back to complain next day morning... the receptionist said there was nothing she could do about it. The apartment is old, many insects with noise AC and super cold. Smell like dump and walls full of damage. Not impressed. The are is lovely and the town is beautiful... many nice restaurants...

foo fighter

We stayed here in a standard apartment in February and family we travelled with stayed in a villa. I feel the apartments and villas currently offer different experiences and the apartments need a refresh to have the same standard. Pros: Remote if you want peace and quiet and don't mind being a drive away from any 'touristy' places. 40 mins drive from faro. Very clean standards in the accommodation and surrounding resort. The staff were all nice, friendly and helpful as much as they could. Spacious apartments and villas for large familys. The villa has more modern furnishings comfy beds, towels provided for the pool and internet TV. Easy to to check in and out and daily cleaning and linen changes. I had a really tasty octopus salad in the restaurant all food was well made and enjoyed. We only ate there once however would recommend. Cons: The apartments are dated and in need of refurb, ok for 2 nights but not a full week if you want to relax. Loose floor tiles, old solid beds, lumpy pillows, I was on pain killers all week for a bad neck and hips, adding blankets didn't help. It would have been better if the bed options provided a double and not twins, it doesn't make for relaxing holiday with a partner with a metal frame in the middle of the bed. The sofa/fouton had no cushions so uncomfortable to sit on. The kitchen while well equipped but old, only one plug for 4 devices made making breakfast laborious while the villa had adaptors provided so all items could be used. Washing machines are very rusted and don't really wash clothes well. The TV never worked while we were there I was advised they knew of an issue with TV reception however was not rectified, I would suggest changing all TVs to internet fed as there were not really any English speaking channels. When there's not much to do around or entertainment TV would have been nice to have in the evening. There was no soundproofing so every sound can be heard in the apartments! Furniture needs felt pads putting on the bottom, being woken by people at 1am moving furniture is frustrating. All pools would be used more if they were heated they were ice cold so we didn't swim. Only the kids braved it. We do have to say again thank you to the reception team who assisted our family member who needed urgent medical treatment they were quick to action and help us! My advice would be to stay in a Villa if you want a relaxing holiday and only use the apartments for short visits.

Lorraine Reilly

Great apartments, very clean and spacious. The staff are fantastic and couldn’t be more helpful. It is situated really close to everything, I would highly recommend

N Philippe

Rooms are huge and v clean. Nice pool. Cleaning crew and breakfast staff are the highlight of this hotel. Reception team can learn from their colleagues. Wifi, elevator and lobby needs updating.

Riley Conway

Room is Great, Balcony View is amazing and the Service is top notch. Cleaner came in our room every day to Clean which was amazing but The Key to get in the room wouldn't work sometimes but overall the Best Hotel to stay At if you're on Holiday. I definitely recommend this Hotel.

jkukgy235gh

Lovely hotel and staff were lovely but especially the receptionist named ricardo he was very helpful during his long shifts and was always lovely and his customer service was exceptional i would really recommend this hotel had a great time and holiday. Only 5 minutes of a walk to the strip which was very convenient overall 5 stars. xx And a lovely cat named elvis at the reception so amazing 😻

Dylan’s cam

Maria is so rude at the reception. Deposits are made based on discrimination against age. If your younger you pay more. Forced to pay deposit in cash even tho the policy on the receipt outlines payments can be made by card. Again I assume this is purely down to discrimination. Maria needs sacking so rude and started our experience off very negatively. Be warned for a cold welcome !!!!

Julia Dem

Fantastic experience from start to finish. Super lovely staff, yummy food & drinks, you can get breakfast/lunch til 2pm. Rooms and pool super clean and our room was very spacious for 2 people. Perfect hotel for adults that want to relax and enjoy some sun 🥰

Abbie O'Sullivan

Great hotel for a great price , about a 20/30 minute walk from the beach. Staff were very helpful and the room was very spacious with great aircon. Pool was a lovely place to relax

Matt Filer

Room was a little dated but can't fault it for the price - the on site facilities were great, very well kept pool and nice little bar area for food and drinks. Would defo recommend as a great way of having a hub for exploring around the Algarve! The local pubs and restaurants are also just a short walk away.

sevenup f

Very disapointing! The standard double room is very old, bad toilet smell covered with a cheap perfumed smell, and the worst - just next to a big raod, and really noisy ( no double glass) that was not been told over reservation - knowing I came with a child, they did not change the room. It was the worst place we stayed in Algarve. The staf was ok. Just waiting morning to come so we could run away.

PatrykMCMania

Very nice hotel, staff where professional and kind, hotel is in a nice location 20 minutes walk from beach and the promenade, some rooms do not have a tarace so do keep that in mind

fin smith

The Worst Stay of My Life – Avoid at All Costs! Where do I even begin? From the moment I stepped into this excuse of a hotel, I was met with nothing but rudeness and indifference. The front desk staff acted like I was an inconvenience rather than a paying guest. No greetings, no smiles—just eye rolls and clipped answers like they were doing me a favor by checking me in. Things only went downhill from there. No air conditioning. In the middle of a heatwave, mind you. I was told, “It’s an old building,” as if that somehow excused them from providing a basic necessity. The room was a sauna, and when I asked for a fan, they shrugged and said, “We might have one. Try again later.” Speaking of “old building,” that seems to be their excuse for everything. The appliances in the room looked like they were stolen from a thrift store in the 1980s and haven’t been cleaned since. The mini-fridge rattled like it was possessed, the microwave was missing half the buttons, and the TV only picked up static and despair. The overall condition of the room? Grimy. Stained carpets, peeling wallpaper, and a bathroom that smelled faintly of mildew and stronger of regret. Don’t be fooled by any filtered photos or half-hearted responses from management. This place is a rundown disaster run by people who clearly don’t care. I wouldn’t stay here again if it were free—and frankly, they should be paying guests to stay. Zero stars if I could. You’ve been warned.

Tenerife Julie

The reception area was impressive on arrival but the rooms lacked some TLC. We had a light on the wall that would not turn off, no visible or obvious switch, no help from the cleaner or the maintenance guy so we just ended up unscrewing the bulb!! On the plus side the room was clean. Plenty of hot water too. The dining room was dismal and dark, no outside windows! Food choice was pretty good for the breakfast. The pool side bar was not open so you had to go into the reception bar for food and drinks and bring them back to the pool. No life guard. Pool and area was clean though. Overall location not bad either. Doubt we would return though.

PENNY HOUGHTON

I had a really beautiful stay at this hotel. The staff on reception, Jean was so helpful. I would definitely recommend this hotel. Close to all amenities. Late check out was arranged as I had a late flight. Thank you to all the staff.

David Dixon

⭐⭐⭐⭐⭐ 5 Stars – A Well-Deserved Break at Luna Hotel da Oura I recently stayed at Luna Hotel da Oura with some good friends, and it was exactly the break we all needed – and at a fantastic value for money. Our two-floor apartment was a total win – spacious, comfortable, and with not just one but two balconies. The view from the top floor was incredible, stretching across the town and right down to the sea. Perfect for enjoying a morning coffee or an evening drink while soaking up the sunset. The layout was ideal for socializing too – plenty of space for when friends from the other rooms wanted to pop by for a drink and a game of cards before heading out for the evening. It was the perfect spot to unwind and catch up in style without feeling crammed in. The rooms themselves were well-appointed, with comfortable beds and blackout curtains that made it easy to catch up on some much-needed rest. The pool area was another highlight – plenty of loungers, a nice little bar serving cold drinks, and a laid-back vibe that made it easy to forget about the outside world. Location-wise, it’s close enough to the lively strip if you want a taste of the nightlife, but far enough away to enjoy some peace and quiet. We dipped into the buzz of the bars a couple of nights but were always happy to return to our spacious, comfy base with that stunning sea view. For what we paid, it felt like a steal – great facilities, loads of space, and a brilliant location. Would absolutely stay again and recommend it to anyone looking for a well-priced break in Albufeira. #RelaxAndUnwind #GreatStay #TwoBalconies #SeaView #FantasticValue #HotelReview #AlbufeiraEscape #PerfectBreak

Joanna O

5/5 Excellent The property has sign of visible wear and tear old, but in good condition. Doug and Jao assisted me all the time and answer my questions about place. By the way, also I picked this place for the wash and dry availability in the premise. I was able to take care of my laundry in between naps. AMENITIES: 5/5 Yes, ill come back to this place.

Susie

Stayed here for my first visit to Portugal and the service was 10/10! Receptionist rob, Jean and Carla were extremely helpful, friendly and accommodating! I needed help with surprise birthday arrangements and they were more than accommodating! The food options are immaculate but if you want to eat from the speciality restaurants try and reserve it on the first day because they’re booked weeks ahead and we didn’t get to try one. The rooms are slightly older than pictured but overall a very great experience and I’ll recommend 10/10

paul griffiths

A nice hotel. Nice rooms but need updating. Food served in the next MGM hotel. But a good choice of food. Pool bar. Nice pool. About 10min in taxi to the town and old town. It costs €6 each way.

Emma Duffy

Highly recommend this hotel. I'm here this week for my 40th birthday and they couldn't have been more accommodating. We stayed in Block K which has a lovely sea view. It is a bit of a walk from reception but there is access gates all over. When we arrived we were given a room in block E which didn't have the view we had booked and Iris from reception changed the room straight away without hesitation. Then she gave us a bottle of wine for any inconvenience which was really nice of her. They rang me today and said Happy birthday and gave another bottle of wine as a birthday gift. There is bars and restaurants all over the hotel and entertained in the Ocean bar in the evenings. Would definitely stay again. Highly recommend 😁

Benjy Clottey

A Comedy of Errors – Stay at Your Own Risk! From the moment we checked in, it was clear this would be an adventure. First, we were assigned a room that smelled like a 1980s smoking lounge. In an attempt to make amends, the hotel “upgraded” us to room 407—where things somehow got worse. Thanks to torrential rain, water began enthusiastically pouring from the ceiling directly into the kitchen. If you’ve ever wanted a live demonstration of why electricity and water don’t mix, this was it. Cooking became an impossibility, and the resulting aroma? A unique blend of damp despair and mildew. When I reported the issue, a maintenance worker assured me it would be fixed. Two days later, the leak was still going strong, and when I pressed for an update, a staff member shrugged it off, blaming the rain. Because apparently, stopping leaks is too much to ask of a building designed to keep water out. Beyond the impromptu indoor water feature, the hotel had the charm of a forgotten antique shop. The furniture was ancient, the flooring was uneven, and the tiles looked like they’d been through several earthquakes. If you enjoy playing “will the ceiling collapse on me today?” or appreciate hotels with an abstract approach to guest comfort, this is the place for you. Otherwise, I’d strongly suggest booking literally anywhere else.

claire jackson

Absolute rubbish do NOT travel here or believe the photos.. they are taken from other hotels and the reality is it’s an 18-30 type of place.. food inedible. Drinks watered down. Not a 4* at all !!

Clara M

Stayed here for a week with my extended family. Loved the villas, very clean and everything provided. Even the TV had RTE and the shop had Barry’s teabags. Gas, definitely an Irish influence going on. The pools, just so nice, loads of loungers and very clean. We went half board so breakfast and dinners but 1/2 of the staff in the restaurant were just absolutely awful to us. I don’t know what was going on but breakfast was fine as long as we avoided them. Then dinner would take 3 hours. We are nice people, no demands, just wanted courses without an hour in between. And the horrible attitude, always commenting that we were ‘inclusive’. So would come back I guess, kids loved the villas and the pools.

Keryam Gandolini

WORSE EXPERIENCE in my whole life. Nothing but stressful, have never seen a place check someone in at 5pm. You pay for 3 days , but you will get 2 nights. Don’t get me wrong but at this time I’m ready to rest. And check out is as 10am which make no sense. Lack of communication and customer service. And don’t get me wrong but is not the cheapest place. So I would recommend anyone coming to stay at a different resort. Or even cheaper hotel. Cause this one is NOT WORTH IT.

Sian Daniels

This place exceeded my expectations. We booked a superior apartment, it was recently refurbished to a high standard & very spacious. Pools & grounds were lovely. Spar just around the corner. Only downside for my was the 5pm check in time. We have just re booked for next month.

paul reidy

Very surprised at the quality of the apartment. Very clean and every item that u would need to enjoy your stay. Kitchen fully stocked as was the bathroom with plenty of towels toilet paper etc. Probably the best stocked apt we have visited on our travels. Two balconies with sun loungers, clothes stand and table n chairs. If there were 6 stars I would ward it. The restaurant serves a really top class club sandwich. Def go back there. Lication is a short taxi ride to both new and old town. Two shops near by to get food.

Zorena Denis

Outside of apartments, very picturesque and good swimming pools. Restaurant on site by reception very good caters for breakfast lunch and dinner and staff very friendly and helpful. Apartment spacious but in need of repair in areas. Downside on arrival receptionist not helpful and lighting at night could be better, suggest take a torch. Was left to find own accomodation on arrival in a large complex at midnight. Supermarket outside of complex is well stocked and reasonably priced.

Patrice ring

Arrived yesterday with hubby, 3 children and parents. We stayed last year and enjoyed it got superior rooms, all good This year we needed different accommodation: downstairs for mom for mobility scooter and 2 bedroom for us( family of 5) arrived 8:30 pm tired. No booking for me and when they eventually sorted it key wouldn’t open door. 1 hour sitting outside on road until they got in the window to let us in. Mom upstairs apartment with wheelchair and took another hour to fix this. Booked 1 year in advance and spoke on phone about needs for wheelchair. Disaster and apartments filthy and smell of old everything needed cleaning Very disappointed

Sian Daniels

Rooms are a good size but could be cleaner. Great size balcony too. The resort is very steep in places & guests with restricted mobility should be aware of this. The location is a 5 minute drive from the Old town. Pools are great but we found the main pool bar expensive, I think it was €3.50 for a can of Coke. 5pm check-in is a disappointment, especially if only doing a short stay.

Toppshotta Mirza

Be careful with this place it's advertised as 4 star but the service is really bad they tend not to help even if they can We really had bad experience with them twice. Rooms smell of mould. Pillows had yellow stains on them . Fridge had mould and yellow liquids in it looks like it was never cleaned in month's. Ants and other insects were on the floor and bedding. Its definitely not a 4star and not worth the money.

Ben R

Stayed here for a week with friends and had a good time overall, but there were a few letdowns. Service at the bars was slow, and one of the main restaurants is now buffet-only with limited options at €20 per person. I waited 45 minutes for a burger, then another 15 just to pay — staff at the bar ignored me, even with only 4 people there. The highlight was Casa Azul — amazing service, warm food, and a lovely atmosphere. Our room had issues: ants in the bathroom and occasionally on the bed, a dangerously hot shower, and a microwave that started smoking within seconds. This was my second time visiting, and compared to my first, the food schedule changes and poor service really put me off returning again. Hope this might help some families.

drcool2

It was an ok hotel, but would not say it met my expectations as a 4* star hotel. The rooms and facilities were clean but require a lot more maintance. There was a lot of ants and other insects coming into our room, which made us uncomfortable. We booked a room with a bed and sofa bed, and expected the sofa bed to be made as we reserved the room for 3 but had to pull it out, and make it ourselves. I dont believe the room was even prepared for 3 as there was not enough towels or bedding. We only visited one of the pools which was clean and nice but there is no lifeguard and the pool bar was never open during our stay, despite it saying online that it would be open. The resort is massive and getting around is a pain, and instructions were very vague at the check in desk. If you have a car you will have no problem getting around but if you dont then it will be difficult. The walks to various areas of the resort can be long and can be uphill too. The resort pays for a free taxi from the reception to areas within the resort, but if you want to travel from your room to a different pool or restaurant then you need to pay for a taxi ourselves. This was not clearly explained to us at the front desk - they had said to us that they pay for taxis within the resort but we found out the hard way that it was just taxis from the reception. We managed to get ubers to pick us up and drop us directly outside of our accomodation so didnt have too much trouble after we figured this out. It was a shame however that we weren't able to explore much of the resort itself due to the transport issues. Though the staff were friendly, service was quite frequently slow. We requested extra towels and bedding which came hours later. Our room was made up 3 days later but bedding wasn't changed and the soap and toilet roll was not topped up. We ran out of toilet roll at midnight and called up the front desk who asked us to for more but they told us they were alone at the desk so couldn't drop it and wanted us to walk there which is a 15 minute walk at night uphill. This is not what you would expect from a 4* hotel - they could have sent it via taxi. Overall I would say it's ok but has significant room for improvement.

Andreea Vicas

Liked it, big rooms, clean, kitchen with almost everything you need. Ac in every room. Big pool, good temperature. Parking on site, self laundry on site, minimarket and game room on site. Good for families with children. Enough sunbeds at pool.

Sophia Ella

I stayed here for my birthday and had such a nice stay, firstly we was greeted by the receptionist who was really nice and helpful. Our room was massive and had comfy beds and a big kitchen, lounge area and balcony . The location to the town wasn’t far in a taxi and was really cheap! I would recommend this hotel and ignore any bad reviews as it is an excellent Hotel! Would definitely stay here again, thank you ☺️

Sandra Bailey-May

I visited Vitor Plaza last September with a friend and my daughter who was 3 at the time, we didn't arrive till 2am and we were given a warm welcome, when we got to our room it was lovely with a great view the staff are really friendly, I'd never been abroad before so didn't really know what to expect but it was an amazing experience. Whilst there my friend fell and cut her finger open and the staff were brilliant doing all they could to assist her. I love the fact that they have transport to the beach and town, it's not exactly a mini bus but rather a large taxi that seats about 6 I think, we also got a map and if we needed to go anywhere the reception staff were really helpful. I would've liked maybe some coffee sachets and milk as we couldn't have a drink with the time we arrived and the cooker was quite confusing but soon worked it out. Other then them few things I loved it that much im going back this year in August

Joshua Miller

WiFi is barely working, very slow and patchy. Rooms are old. No questions answered at the front desk - refused to share his name. He sounded like it was his first day. Poor English. When asked a question, no answer followed by an immediate request to pay whatever fees they made up and never communicated about. No email or phone number is working for customer service or to ask questions in advance. No one responds to the emails either. Gyms are by appointments only and booked out 2 days in advance. Shuttle is very limited space and only a couple times a day. Hair dryer stopped working 2 min after started use. Mini market has 2hr lunch in 7-8hrs business hours window. Must have worked very hard. No guidance on where the room is at the check in. Just the key and off you go. Electricity appears non working upon entrance. No communication on how to properly get it to work. Shower gel and shampoo is 2in1, very cheap and poor quality. No hair conditioner. All that considering the price of close to $600 per night. Spend your money elsewhere.

Blanka Michale

We had a fantastic stay at Vitor's Plaza Hotel. The rooms were spotless and well-equipped with everything we needed for a comfortable stay. The staff was incredibly friendly, welcoming, and informative, always happy to assist with any questions. The restaurant offered delicious meals that exceeded our expectations. The hotel's location was ideal, making it easy to explore the area. Overall, the entire experience was wonderful, and I’ll definitely be returning on my next trip. Highly recommend!

Lisa Hill

Nice large airy rooms. Concept of all of the different themed restaurants over the site good. Some definitely better than others. Chetan at the Chinese restaurant very friendly and helpful. Italian the best of the restaurants we tried. Location close to the beautiful beach is good. Some bits done really well, others need attention!

Russell Danby

My stay at Muthu Clube Praia da Oura was absolutely fantastic! From the moment I arrived, I felt incredibly welcomed. The location is truly unbeatable, just a stone's throw from the beautiful Praia da Oura beach, and with plenty of shops, restaurants, and entertainment options right on the doorstep. The apartment itself was spacious, clean, and well-equipped with everything I needed for a comfortable stay. I particularly enjoyed relaxing on the balcony and taking in the views. The hotel facilities were also excellent, with several pools to choose from, a great restaurant, and a friendly atmosphere. What really made my holiday though was the staff. Every single person I encountered, from reception to housekeeping, was incredibly helpful and always had a smile. They went out of their way to ensure I had a brilliant time. I thoroughly enjoyed my time at Muthu Clube Praia da Oura and would highly recommend it to anyone looking for a wonderful holiday in Albufeira. I'm already looking forward to my next visit!

Matt B

Used this hotel for our golf holiday and it was great. Clean room, with nice cold AC. Main restaurant food was nice with plenty to choose from. Bar is open from 11:00-23:00 last orders are 22:30. Nice kebab/gyro food hut in bar area. Highly recommended.

Mark Patney

Should be able to give zero stars! This hotel is terrible. This has been a disaster since we tried checking in today. Very poor customer service. We reserved a luxury apartment with sea view five months ago and paid in full. At check in we were told all the luxury apartments were booked so they move us to a room in “E” with sea view. The room had a full view of the woods- not the ocean. We tried parking our car in the lot they directed us to but the lot was full- when we asked they told us to park on the street. There are no street spots available in a beach tourist area! After complaining about how they changed our room without notifying us they finally agreed to change us to a true ocean view- at 1 pm tomorrow. Not ideal when you have two kids and need to unpack clothes for pool, meals, etc. we tried making reservations for dinner at some of the restaurants they advertise in the all inclusive package that we paid for. At 6 pm Sunday ( today) all the restaurants are fully booked until Thursday!!! We can only make reservations at an Indian or Sushi restaurant- neither would be on our list of desirable options. We went to the pool to try and relax a bit to find out the all inclusive package does not include pool or beach towels. We have stayed at many other all inclusive resorts and ALWAYS had towels provided. So after we left the pool with the kids freezing walking back to our room we found there were not even towels to dry after showering. We called and again complained and they provided us 2. Such a disappointment- DO NOT BOOK THIS HOTEL!!!! We stayed at 3 -HB last time we came to Praia do Oura and it was so much better (it was booked this time, so we resorted to Clube Muthu sadly). Stay anywhere else or rent an AirBnB. Tourist trap!!!!!

Doireann O'Callaghan

I stayed here from the 18-25th of july as a group of four girls. Location was ideal as it was close to the strip but away from noise. We always felt very safe in the hotel and we enjoyed the rooms. However, the service was shocking. In order to have our room cleaned we would have to ring 3+ times and visit reception, otherwise we would have been left without towels and toilet paper which is completely unacceptable. Even when we received cleaning service, cleaners and staff had a bad attitude when cleaning, going as far to throw the hoover in the direction of my friends. It should not take such as effort to receive such minimal service. All in all, it was a great hotel and I would stay again but cleaning would have to improve. Some more sunbeds also needed as demand exceeded supply.

Christine Martin

We loved this hotel. The rooms were lovely, clean, and spacious. We had a free upgrade to a studio, which was great as it had a little kitchen with pretty much anything you would need. The staff were helpful and friendly. I would love to go back here with my family again. It is situated between the old and new towns with a spa, outdoor and an indoor pool, and much more. My mum wants to go back too.

Amanda Hogg

I'm not sure where to start. Can't rate this hotel enough. Fantastic location, immaculately clean, friendly staff. Especially Vera on the bar, what a lovely lady. Happy hour 4 till 7 definitely worth a visit. Pool bar and snack bar excellent choices, really reasonable priced food and good quality. Stayed b&b basis the breakfast was plentiful with lots of choices. Stayed in room 716, which was a pool view room, highly recommend paying extra.

Michelle Meynell

Stayed here for 7 nights last week. Great location, lovely clean hotel. Cleaners do a fantastic job! Could not fault them! Daily cleans and fresh towels. Pool area is beautiful too! Pool side room was well worth the upgrade! Missing that beautiful view already. Hope to return in the future 😊

Patrick Mulholland

My wife and I stayed here for week and yet again for the fourth time the brisa sol hotel did not disappoint!! The hotel is immaculate. Rooms are cleaned every day and fresh towels supplied every day. This is down to the exceptional cleaning staff at the brisa sol. The staff at the reception are always friendly and make you feel welcome from the moment you arrive. The facilities on offer at the hotel are excellent. Location is between the old and new town, approximately 15 to 20 minute walk away. If you stay at the brisa sol hotel you won't be disappointed. We always stay here and have already booked our fifth visit with the brisa sol already. A Note to the management&owner. The hotel is only made by the exceptional staff you Have working at the hotel

richard crossley

Really enjoyed our recent stay here. The Hotel is spotlessly clean, the room we had was bright and airy and had everything we needed. The staff were so friendly and helpful, always ready with a smile!. Breakfast was top notch with many different choices and a great start to the day. The location is ideal, just far enough away from the main bars and restaurants but easy walking distance to the old town and beaches. I'd highly recommend Brisa Sol and would return in an instant.

Clo Lynn

The outside of the hotel is lovely with a nice presented garden. The rooms, as other people said, are a bit old, but if you're on holiday, its fine enough because the beds are comfy and its clean enough. I had no issues with the air con though I saw other people did. It is a bit disappointing that there are no parasols for the loungers (and the loungers are a bit hard) but the pools are nice. And there are shaded areas. The bar at night isn't very well stocked but I'm not a huge drinker so it wasn't an issue for me. The guys at the pool bar are lovely and friendly with good service. I liked that my room had a nice deep bath because I love to have a bath, I had good WiFi connection in my room so I could stream on netflix and amazon prime etc. Lagos is a few euro away in an uber, and if you want to get anywhere in Luz its an easy enough walk, the beach is a few minutes walk away. The breakfast is not very varied. But its fine. I would like there to be more fruit. The sausages are nice. And the potatoes are really lovely! To be honest. I was worried to come because I saw the negative reviews. But if you're coming for your holiday, its pleasant enough. I would come again. It was my first time in Portugal and I had a lovely time.

Jennifer Royall

I booked this hotel for 2 weeks early June 25 but left after a week. Certainly not a 4star! My Patio door didn't close at all, so nothing was secure, it took 3 days to mend. Also the safe was broken and couldn’t be used. No kettle or cups, no restaurant, only meagre breakfast available 8 - 9.30. No bar to congregate over a few cocktails, no minibar in room. Card slot was sellotaped to the wall, no kettle or cups. Socket next to the bed was broken so could not have a bedside lamp or charge phone. No separate shower, only over bath. There was a refrigerator. The nearest supermarket was almost a mile away uphill for the walkers. There was a pool bar but not well stocked for drinks. Burgers or chicken nuggets and chips on offer for food. No sun umbrellas around pool. My taxi was coming at 4am, I was told there would be 24 hour reception to help with suitcase…no! No one on desk. There was a laminated note on the desk and keys for someone arriving in the night. Apparently before Covid this was a popular well staffed hotel with a full restaurant, the owners put managers in after Covid and the hotel went downhill. Unfortunately the 4star rating is no longer valid and it should be regraded. The hotel was clean and the 3 pools and gardens were great. Sadly not for me.

adam mctasney

I had an amazing stay at this beautiful hotel! The stunning views all around were breathtaking, with well-maintained gardens and majestic mountains in the backdrop. Just a few minutes from the beach, the location couldn't be more perfect. The hotel offers excellent amenities, including tennis courts and three swimming pools. The rooms are massive, equipped with a TV featuring numerous English channels, a dining table, a comfortable sofa, and plenty of power sockets. The hotel’s location is ideal, with easy access to Lagos city—just a 10-minute bus ride for only €1.60 per person. I highly recommend this place! The breakfast was delicious every morning, and the staff were incredibly attentive and helpful. Plus, there are bars, restaurants, and supermarkets just minutes away from the hotel. Hiking trail you'll around too, I truly enjoyed my stay and would definitely come back!

Paulo B.N

Great hotel, really worth the price. nice big room, like an apt. with living room and everything. Staff is very polite, special mention to FERNANDO who was great with all the questions we had.

Co Lo

Pictures do not do it justice. Spacious hotel X apartment. Lovely garden/pool area you walk through to get to your room. My hair dryer didn’t work nor did the heater/ac be aware. Smart tv in the room was great on the rainy day. Housekeeping every day. All receptionists are kind and helpful if you need a taxi or anything they will help. The complimentary breakfast holds a decent selection. Super close to nearby cafès and restaurants. Most close by sunset however there’s a delicious pizza place open till 11:30 ,, life saver. Beach is at the same place as the nearby restaurants. Also a mini outdoor Gym apparatus on route to the restaurants. 2 shops local. Nice quiet communal area Luz. I went in February so out of peak season, sun was still shining and was able to do outdoor activities like boat & jeep tours with no waiting around (i definitely recommend). 10/10 would stay again,, lovely locals.

Shelley Baker

We have a 2 bed apartment which is nicely decorated. The kitchen could be better equipped for those who are self-catering, I feel. The family pool is not overly big for the size of the property and does get very busy in peak holiday times and trying to find a sunbed is impossible as everyone is up and putting towels down and then going to breakfast! I think this should be monitored better. The location is good for getting around, we had a car. The hotel does provide a shuttle to old town and the beach. The hotel is very much geared to younger kids and they all looked to be having great fun. Our girls are 11&13 so a bit older.

Robert Longworth

The staff at Eden Villas are truly amazing, making it feel like a true holiday. The food has been fantastic quality and varied, changing menu each meal/day. The facilities have been great for the children and we love the free shuttle bus to areas like the old town and beach. Love the all inclusive for food and drinks. I was worried this would restrict the food/drink on offer but it really hasn’t. If I had to be picky the apartment itself is a little shabby with some questionable electrics/lighting, but there’s so much to do we don’t spend much time in there, however when we are in our rooms the air conditioning is a Godsend.

alan murray

Fantastic place for a family holiday. Great rooms, not overcrowded. Excellent staff throughout the complex. Really good quality food with a huge selection, even the fussy eaters had plenty of choice. Clean and well maintained throughout the whole grounds including the pool areas. Glad we hired a car, you definitely need one to explore the surrounding towns/villages/beaches. Would highly recommend this place to anyone looking for an easy going, child friendly holiday.

Michaela

If you're looking for a peaceful getaway surrounded by beautiful scenery, this is the perfect spot. The apartments are modern, well-equipped, and exceptionally clean. The view from the balcony is stunning—just the thing to calm a hectic soul. Families with young children will find plenty of entertainment options, ensuring the little ones are never bored. For those without kids, there’s also an adults-only pool, which is very quiet—perhaps too quiet for some, as there isn’t even background music, though many might appreciate the tranquillity. The property is just a short drive from the old town, and I believe there is a shuttle service available as well. Breakfast was generous and varied—especially if you're a fan of a full English breakfast. There were also plenty of options including cheeses, cold meats, cereals, fruits, and even a morning Prosecco for those in holiday mode. The staff were friendly, polite, and went out of their way to ensure every guest felt welcome. A special mention goes to the amazing animator, Victor—his energy is on a whole other level. Without him, the pool area wouldn’t have had the same lively and fun atmosphere. Highly recommended—and many thanks for the warm hospitality!

Tom C

Overall, it's a nice holiday spot, but missing the shuttle bus into town can leave you feeling somewhat isolated. Walking to the old town is relatively simple, though the return trip involves quite a steep climb. I suggest taking a local taxi, which costs just €6 for the journey back. The food quality and selection were satisfactory based on our experience, though it might not suit particularly picky eaters. For those with limited mobility, this resort may not be ideal due to the significant amount of walking required. One member of the reception staff was exceptionally rude on check in and continued throughout the stay but everyone else was lovely, notably all the entertainment, maids and catering teams!

Sophie Alice

We stayed for 9 nights and it was a lovely stay. All the staff were friendly and super helpful, 3 separate pools and plenty of sunbeds, hotel also has a mini mart which is super convenient! Myself and my boyfriend are both vegetarian and unfortunately there were not many options for us on the dinner menu. Would also love to see a meat substitute at breakfast, such as vegan sausages. The beds were also quite firm which is the only slight negative we could say about the rooms.

Wendy Lopez

I recently stayed at Vitor’s Village for a festival happening nearby. Pros: The location is fantastic—peaceful yet walkable to town, which made exploring Ferragudo easy and enjoyable. The pool area is beautiful and well-kept, a perfect place to relax. Breakfast was also a highlight, with a solid variety and fresh options to start the day. Cons: That said, there are several policies that just don’t make sense and detract from the overall guest experience. For example, there are no pool towels provided—you have to buy them, which feels unnecessarily inconvenient for guests. Similarly, there’s no complimentary coffee or tea in the rooms; instead, you’re expected to purchase pods. These may seem like small things, but they really add up. As someone who works in hospitality, I can say that simply charging a bit more per night and including these basics would go a long way in elevating the overall experience. Another frustrating issue was the requirement to pay the room deposit in cash, which meant we had to walk into town to find an ATM after a long travel day. I’ve never stayed anywhere that doesn’t take a card hold for a deposit—it’s just not efficient. Also, aside from breakfast, the food on-site was underwhelming, so I’d recommend exploring local restaurants for lunch and dinner instead. There’s a lot of potential here, and with a few guest-friendly changes, Vitor’s Village could offer a much more seamless and enjoyable stay.

RM

We booked this hotel with a package deal with Tui. We did see a lot of positive reviews before we booked but we experienced this hotel different. Pro’s: - Well located if you have a car!! There are many beautiful beaches and restaurants within 15 min drive - Ferragudo on walking distance with nice restaurants and bars Con’s: - The rooms are very simple with uncomfortable furniture and very hard beds! - the apartments are very noisy, we heard the neighbors talking and a baby crying in the mornings - no towelservice and you need to buy a towel in the minimarket. Bring your own towel! - we ordered a burger in the restaurant and this was overcooked. We got a new one which was almost undercooked and had no flavor. - No music or any activities at the hotel by day Overall we had a great holiday in the Algarve, the people are friendly and the food in very tasteful. We would come back but we will choose a more comfortable hotel next time. But if you choose Vitors Village make sure you rent a car to explore the Algarve.

Tise Taiwo

I was very disappointed with our stay at Vitors village. First we stayed in a two bedroom with 4 people and were only provided with 2 towels at first. When we asked for more towels it became a big issue and it took many requests before they finally provided us with more. The room itself was not cleaned properly throughout our stay, the cleaners would come in wipe the floors, change the sheets and leave within 5 minutes of arriving. They never wiped down any of the counter tops and we had an ant infestation the entire time we were there. Management was very rude when ever we complained about the lack of cleaning and did not seem inclined to help us at all. There was one women at the front desk who was very sweet and helpful but everyone made it seem as if we were a burden like we we were paying thousands of dollars to stay there. Overall I would not recommend this hotel at all.

Marta Luis

Been here for 3 weeks in February. The apartment had everything we needed in order to have breakfast and dinner in (kettle, coffee maker, microwave/grill and induction). Beds were very comfortable and balcony seating area very spacious. A very especial mention for Carla in the cleaning team always with a smile and a nice compliment. Negatives: sofa was pretty uncomfortable but we got used to it somehow 🤣 There’s only one washing machine and one tumble drier for the whole property so that might be an issue during high season.

Swati Patel

Please read if you are planning to stay! Our experience was not good. We are currently staying at the hotel and not sure how this is considered a four star hotel. We did not have a good experience. The day we arrived at 2pm as per our booking, they said check-in is at 4pm. We traveled all the way from Lisbon early so we can make it for 2pm check-in and had to wait 2.5 hours as the room wasn’t ready. Wasted a lot of our time as we had plans which got delayed. The staff said they would try to get the room ready for 3pm, did not happen and room was ready around 4:15pm. The room we got was okay, bathroom was not cleaned well. When we came back to our room that night we noticed multiple BUGS!! They did not clean the room well even though they had 2.5 hours to clean it before our check-in at 2pm. We had to switch rooms in the middle of the night. The room we got after was a bit cleaner but their floorboard was broken. The hotel itself is old, decor to carpeting to the walls, things chipping off the wall, everything just seems old and doesn’t seem like it’s maintained well. Rooms are decent size if that’s all you care about. Only giving 1 star cause some of the staff were nice and were able to switch our room (which we shouldn’t have had to do in the first place!). Overall, not a good experience, I would not stay here again.

Luca Pileggi

We stayed here towards the end of our trip. After driving a few hours from our last hotel, we arrived at Carvoeiro Hotel. Pleased to have parking included, but challenging to get a spot. Some folks parked wide, which took up extra spots. The grounds/landscape were well maintained. We were “greeted” by the front desk staff who were either at the end of shift or lacked life-force. We were given our keys and excitedly proceeded to the room down a dimly lit hallway. We opened the door and were instantly met with a foul odour, sewage or similar, and a hint of chemical. We ventured in and surveyed the room further. The room was spacious and tidy. Within moments we discovered why there was a chemical odour, as we started to see that this room had a small infestation of ants. We went back to the front desk to advise them of the concern, to which they provided a can of bug spray to use, and so we tried with no success. The ants continued to roam. We returned to the front desk and asked for another room. Their housekeepers quickly set-up a new room and helped us in. We still had the sewage odour, but no insects were visible. We ventured around the area, returning to the hotel later that evening greeted by a new front desk crew, with slightly more pep (slightly). We found the most helpful team was working the late evening/early morning shift. It was a comfortable stay, but as far as stays go, this hotel made us ready to head home. Can’t say I agree with the 4 star rating they’ve been awarded. I would just suggest that traveler set their expectations.

Mike Williams

If this was rated as a three star hotel I would give it four stars, but very ambitiously, it is rated as a four star hotel, which it just isn’t. It was clean, the AC worked well and the staff were nice, but the breakfast was extremely average, the decor is tired and the hotel needs a major refurbishment. It’s just tired. For a short stay, fine, any longer and it would be a challenging proposition.

Jill Mullan

What a lovely hotel. Yes it's a bit of a walk up a steep hill from the town but no matter where you stay in Carvoeiro it's going to be the case. Room was clean & comfortable and serviced every day. Staff were lovely all very relaxed which gave the place a great vibe. If your looking party time this is not the place for you it's very chilled and quiet but perfect. I stayed with 2 other girls all in our 40's and we really couldn't fault it. As we were self catering we just brought food from the supermarket in the town for breakfast & lunch and ate out for dinner. Food everywhere was amazing especially Chefs Kitchen Restaurant and Mar d'Fora. Some amazing walks over the cliff path to beautiful beaches...go explore. Will definitely be back.

Kornel Niewitecki

Hotel – a hotel full of contradictions We spent a few days at the hotel and our feelings are very mixed. Room: On the positive side, the apartment was spacious – a large bedroom and a living room, both air-conditioned. Fresh towels and bedding were provided, and the large terrace was a great addition. Unfortunately, there were also many downsides – old wooden windows with peeling paint and an unpleasant sewage smell that lingered every day, which was quite disturbing. The kitchen furniture was clearly worn out, and appliances like the kettle, fridge, microwave, and even the cutlery looked like they were from a few decades ago. On the first day, the toilet wasn’t properly cleaned – it was stained pink. The mirror and sink also needed a proper cleaning with detergent. Food: Breakfasts were very repetitive – exactly the same every day in a typical British style, with no local dishes or fresh vegetables. The coffee was undrinkable – very bad. Dinners were much better – there was a choice between fish or meat each evening. A big downside, however, was the lack of access to drinks like coffee, tea, or juice during dinner – everything had to be ordered from the menu and paid for separately. What was included in the price in the morning was suddenly extra in the evening. Staff: The hotel staff were friendly and polite, although not all of them spoke English. Still, they tried to be helpful and kind. At the end of our stay, we were asked to pay for a glass of wine which we had already paid for earlier. Since we didn’t have the receipt, the staff didn’t accept our explanation and insisted we pay again. The man simply handed us the payment terminal without further discussion. Facilities: The pool was small but had a nice atmosphere. We also enjoyed the reading corner, chess area, and TV lounge at the bar. However, the hotel interior is in desperate need of renovation – old carpets, walls, poor plumbing, and the aforementioned windows should have been replaced long ago. Summary: The hotel is advertised as a 4-star establishment, but in its current condition, that rating is misleading. It likely had its glory days in the past, but that time is long gone. With some effort, better management, and proper investment, this place could regain its former charm. At the moment, even a 3-star rating seems generous.

Aga

We absolutely enjoyed our holidays in Rocha Brava. The rooms were tidy and cleaned regularly. The staff in reception were very friendly and helpful. The location is fantastic, close to the beaches and cliffs so if you like walking you will definitely enjoy there. There are a few restaurants around it so there is always to go for a dinner. Only 8min by taxi to Carvoeiro town which is brilliant. Definitely will come back

Stephen Murray

We stayed in April 2025 for 10 days as a family of 5 (husband, wife, 9 year old plus 2 grand parents). We had a sea view villa and had a wonderful time. The location is great and the sea view worth the premium we paid. The villa was large with ample space for 5 of us. The villa was a bit tired and the place smelled a little musty. Overall it was fine but not particularly premium. The stand out issue was the beds - they were very uncomfortable - the mattress was thin and therefore a hard sleeping experience which caused terrible aches and pains. The facilities were good - a number of pools, tennis/pickle ball, miniature golf and a good on-site cafe. Location is excellent - easy walking distance to everything and a wonderful beach close by. There are two supermarkets on site - on near the reception and another by Helder's bar. The one by Helder's bar is much cheaper. They both hold limited stock and strangely there is little food you would want to take back to the villa to eat (for example there was no chicken and little in the way of fruit and vegetables). Overall a great place that I would stay again.

Stephen McDonald

Excellent family holiday resort, not too far from the town centre. The resort is has plenty of places to eat all within walking distance and Excellent food. Three pools, tennis, and easy routes for walking make it a great place. 40 mins walk to the town centre, with a nice bay to stop off at en route, and take in some refreshments and a great sea view. The resort is clean, tidy and definitely worth giving it a go.

Jan mccabe

Just returned from a wonderful holiday at Rocha Brava Resort. The apartments were clean and well stocked with everything you need. The sea view was amazing to wake up to each morning. The staff were all friendly and helpful but a special mention must go to Macy who runs the kids club. She is so lovely and keeps the children entertained and happy with an array of diverse and engaging activities. My little one loved spending time there, even tearing herself away from the gorgeous pools ( All four of them) which is saying something. The location of this resort is superb being so close to beautiful beaches and the town of Carvoeiro, which we loved. We will be back next year to meet the many lovely people who told us they go every year too.

James Walters

Quiet and spacious resort. We stayed in an hpb property that has access to 2 further private pools. However there are three other pools that all properties can use. However the main pool is rather crowded.

Milly Ross

Just returned from a 5 night stay with friends staying in one of the apartments. Despite some of the negative reviews, I could not fault this hotel for the price paid. Yes, the rooms may be slightly outdated but they are clean, big enough, with good showers and beds and AC that actually works! We were charged a €30 deposit on arrival and this was returned not even 24 hours after check out. Staff helpful and friendly, and you can speak with them via WhatsApp. Pool was clean and had a chill vibe with a mixture of people. Food at the pool bar was excellent. 5 min walk to the beach, 5 min walk to the New Town Strip, 10 min taxi to Old Town. Would definitely return

Siobhan Hand

Would not recommend this holiday unless you’re a family. We went for 4 nights, 3 friends and we were charged €250 each deposit. Still chasing to get this back. The staff aren’t overly friendly. The room was crawling with ants for the whole stay, all over the walls and bed. We contacted staff and they sprayed the whole apartment with bug spray twice. Definitely isn’t good for us… Location is good, there’s a stunning beach and restaurant down steps about 5 mins from the hotel, the nicest part.

Carmine Ciriello

Loved our long-term stay in our 2 bedroom apartment. Everything was smooth for us, including the functionality of the kitchen, wifi, and lots of great balconies. Our request to repair a patio door was done very quickly. The mattresses are a bit worn down and should probably be changed. The location is fantastic, with lots of walkable options in all directions. Be aware that the apartments are in different buildings and are very different to each other (ex: some are newly renovated, some don't have balconies, etc.).

Wang Hei Leung

Great service. They use WhatsApp to chat with staff (0800-0000) and for all requests. They will send you the staff even at very late at night. The separate building is great with washing machine etc though the neither the washing machine nor dish washer was working. Hotel is happy to offer alternative resolution. Tonnes of restaurants and shops just around the corner. Very accessible. The pub across the road is a bit too noisy til after midnight. We are fine with it but I am sure not everyone can bear. The Google maps is a bit off though. And the swimming pool entrance may take some time to find out. No changing room in the pool as in renovation.

L M

This was one of the worst hotel experiences I’ve ever had. Upon arrival, they tried to charge us a €300 per person deposit, and the fee seemed to change randomly depending on their mood. The rooms were not cleaned daily, and we didn’t even receive fresh towels. Outside the hotel, the grounds were a mess—there were smashed glass bottles and rubbish everywhere. To top it off, there were no sun loungers by the pool, making it impossible to relax. When we checked out, they charged us €150 per person for a small bit of makeup on the towels, claiming it was “damaged property.” The reception staff were incredibly rude and unhelpful. I definitely wouldn’t recommend staying here. There are plenty of other lovely hotels nearby with much friendlier staff and better facilities. Don’t waste your money here!

Sascha and Dominika Fichter

The hotel room was pleasant, the staff were friendly, and everything was nicely maintained. Breakfast and dinner were fine, but I found the prices in the restaurant quite steep. €5 for a bottle of tap water and €8 for four tiny toasts with hummus? Overall, our stay was good, but those prices just don’t feel right.

Samira Shams

The hotel service staff are awful. They are racists and treat you with disrespect. I felt very attacked by one of them and they never made us feel welcomed at home. It was a horrible experience. We will never return here again and I highly recommend you do not look into booking your stay here. This place made our trip sour and we felt discriminated because we were people of colour. Please go anywhere but here!!

Na To van

We have been nicely welcomed by the lady from the reception, friendly and welcoming.. It was only for one night but we really enjoyed the stay and the environment.. The breakfast buffet was very good and the staff was very friendly and lovely.. really enjoyed our short stay and would definitely come back..

Esther Ngai

The lady at the reception was not welcoming at all. It seemed our arrival just bothered her. The size of the room is fine but provided nothing at all, not even a plastic cup. The bathroom was dark. The TV has only 6 channels. No heating and the room was cold. The breakfast was poor. For two persons two bread and two small croissants and a little bit of ham and cheese. At least the lady who prepared the breakfast was nice.

jackie Clampitt

Lovely place but not close to anywhere! Need a car but all clean and gardens kept lovely. Very rude lady on check in no welcome at all! Your room is not ready sit there. not what you need after a 12 hour journey to get there. A nice welcome is a great start no one spoke to us at all after check in.

Cathal Crowley

Nice hotel, pool area and bar are great. Rooms are very big, clean and well kitted out but a little dated. It's about 15 mins walk to old town.

anthony Beach

Rooms very clean bit dated but plenty of space, staff at hotel great, inbetween the old town and new town (approx 10 minute walk each way) albufeira terrace round the corner with food terrace top floor and supermarket, indoor pool also which is lovely with jacuzzi, only downside is no music round the pool so quiet! would stay here again though!

Robert Vardy

Stayed here in February 2025 On a budget as it’s was a quick escape from the English weather! Cost me £119 for 3 nights Double bed studio only ,just me and my wife . Absolutely brilliant, yes it was not sea view and on ground floor but didn’t want to spend to upgrade ! Rooms modern and clean . Perfect location, been coming Portugal for over 40 years , 4 times a year and this place is perfect !

Leah Atterbury

Rooms were nice, facilities very good. Cleanliness wasn't amazing, my bed sheets had stains on them when I first walked into the room. The pool is nice if not a little small, would be hard to get a lounger during peak times. Pool bar is good too. Location is great 20 minute walk to the beach, old town and the strip so its right in the middle of everything.

Jim Leake

We had a long weekend here in early November, great location, staff were brilliant always kept our room spotless amazing. Reception and bar staff were brilliant and made our stay very pleasant. Keep up the good work with loved it. Even in November we could use the pool and sun deck gorgeous.

Downytide

Stayed here for a week. Room: it was very clean, being from North America it took some figuring out, definitely can use an instruction sheet. The beds can be very firm for those who are used to North American style mattress. Pool: it was great, no complaint, maybe on the quiet side but it's amazing for family. Breakfast buffet: it's a bit of standard affair, the coffee can be stronger. Location: simply beautiful, parking can be tricky when it's busy, but not impossible. Overall, loved the place, but as some mentioned the building can use some updating, and the rooms can use some soundproofing,

Katy Brown

Stayed here for 6 nights - really beautiful views, right next to a couple of nice beaches. Have a few choices of restaurants in the area so you don’t just have to eat at the restaurant every night, breakfast buffet was good and you can get a seat even if it’s peak times. Same with sunbeds, we went down a couple times midday and there was still plenty of choice. Would recommend!!! :)

Suzanne Csordas

This hotel should be a 5 star. Staff were so kind, friendly and always made sure we were happy and pleased with their services. The breakfast buffet was exceptional with a large variety of fresh fruit and food to choose from thanks to their chefs.Both indoor and outdoor bars were friendly and accommodating with live music on Fridays and Sundays. We had a magnificent seaside view in room in 509! Thank you all for a magical vacation! J & S from Canada

SURILA SANGEET by HITESH

Been here two days now and it’s all positive…. Location is perfect, great sea views from the balcony…, rooms are nice size, comfy beds, and well equipped, hairdryer, TV, kettle, fridge, and a microwave too … and a sink.. it’s almost like a self catering room where you could make sandwiches, and microwave lunches. All staff very friendly… breakfast was included in our booking which was excellent…. Very well managed by Paulo Bento and his team (.. his children as he put it.😁). Some nice restaurants nearby for great grilled fish, steak etc. Beaches literally 5min walk from hotel. And lovely secluded coves within 20/30mins walk. Hotel has, indoor/outdoor pools, gym, spa and some games activities such as table tennis, pool table, etc Would certainly recommend this hotel.

Daniel Bancruft

Great location, easy to get to a beautiful beach nearby. A little on the quiet side on an evening, although I only tried once when a wedding was taking place so no entertainment for guests. The only real issue was with all payments being by card only. I had taken cash to avoid extra payments my own bank takes when purchasing by car abroad. And most other locations take either or only cash which could be frustrating when trying to plan on taking all cash or having to take card out as well. All in all though would visit again.

Peter Marciňák

We spent a pleasant 7 days at the hotel. As for the accommodation, the apartment was spacious enough for our family of 4 (two adult daughters), but we would have liked more storage space for clothes. We especially appreciate the beautiful terrace with a partial view of the sea. We had half board at the hotel, and the food was of very good quality and especially the dinners were varied enough. The staff was mostly nice and helpful. A big plus is the large and free parking right in front of the hotel. Thank you for a pleasant holiday and we will be happy to come back here on our next visit to the Algarve.

Catherine Carty

Just came back from here. Absolutely fantastic time. Stunning resort. You have access to 10 pools, mini waterpark for children, supermarket on site. There a few restaurants also to choose from. You are 10 minutes drive from old town and 10 minute drive from new town. The only i would say while the entertainment at the pool during the day was good, I feel the music should be playing all day to add to the atmosphere. Rooms spotless, cleaned every day. Will definitely come back here again and would highly recommend here to family and friends

Yels

We love this hotel! It’s our second visit and it didn’t disappoint. Plenty to do in the hotel and it’s just the perfect place for us as a family. The breakfast is lovely, apartments are really spacious and the sofa beds are roomy for the kids. Haven’t tried the kids club yet but they love the disco. Having a kitchen means we can have some meals in the room (though we only got a small toaster oven thing instead of a proper oven this time). Also had a microwave, toaster and a stove so you can easily cook pasta etc. we made toasted sandwiches and fries no problem. There are SO MANY pools to choose from, both indoor and out but the outdoor pools aren’t heated (except one that is covered in the winter and not the summer) but it gets busy and noisy! The other indoor pools are heated. Kids love the splash parks and slides. The food around the site is good, we’ve had a nice lunch at the snack bar and drinks from the tavern pub as well as breakfast. I think the bonus of this hotel is that it’s connected to other hotels just over the road so you can swim in a different pool every morning and afternoon for a week if you want! The mini market is well stocked (not sure it’s open in the winter months as it was closed in Feb last year when we came). We hired a car and it’s easy to get places but it’s not too far from town in a cab. I highly recommend this hotel for families, I’m sure we’ll be back for a 3rd time next year!

Rachael P

Good location, and good transfer/taxi company available to book quickly via the reception or directly from their website. Waiters/waitress staff in breakfast hall were very helpful and friendly. The breakfast was good but did get a bit repetitive, although a lot of choice but this is not a 4* property, it’s a 3* at best. The room had an ant infestation, not sure how on the 4th floor but they did seem to care. The bathroom felt dirty as was covered in ants constantly, they did eventually come up and spray the ants after we complained and then just left all the dead ants there even after cleaning. Had to clean it ourselves and continue to kill ants all holiday. Very dated bathroom too. Sofa beds were extremely uncomfortably and not enough wardrobe space if rooms are at capacity, if only 4 people then the 2 bed apartment would be good size but very restricted for 6 people. Not enough towels in bathroom for 6 people so had to keep waiting for them to dry. They don’t change bedsheets only make beds, sheets are only changed once a week. Pool towels are extra - €5 per towel plus €10 deposit which is refundable, never had that at any hotel I’ve stayed at before - basically everything that makes it a 4* is extra (tennis, sauna etc) and after spending over €6k for a week it is most definitely not worth it. A lot of higher rated hotels for less than half the price around the world. FOH staff were very rude, especially Ivan, we attended the evening Buffet one night and you have to prepay for the meal, drinks are not included but you get a receipt to pay on exit. There was 7 of us and after I finished eating I left to go book a taxi at reception while the others were still eating, the FOH staff shouted at me that I had to pay and come running out like I’d stolen thousands! I was made to feel like a thief in front of everyone when I’d left 6 others at the table and have already paid for my food it was just a drink that they didn’t even know if I’d had anyway! I was literally stepping opposite to reception anyway. My Niece also cut her foot on glass in the pool, went to reception and they did give us some antiseptic cream thankfully but no one ever attempted to clean the pool or close the pool to check the glass had been removed - they did use a net daily to get out any surface dirt but not the actual bottom of the pool. The next day I cut my foot on a loose tile so be very careful - also no life guard around the main pool which I found very odd, no staff around anywhere hardly. We also requested a late check out (that we were happy to pay for) and was told no straight away, then he said well what room number? So not sure how he knew straight away that it wasn’t possible - just found them very unwilling to help and rude. Pool toilets are hardly ever cleaned, just not high standard I am used to at other 4* hotels.

Lucinda & Shane Burke

Really couldn't fault it here. Breakfast & facilities was very good. The only downside was having to pay for each activity in the kids club. We had to pay for our one year old to just be there, even though he didn't participate, it was our two year old that was. Not much to actually play with. One particular staff member Ben was so so brilliant. He made our trip. Always there to welcome and talk to everyone everyday at breakfast. He always remembered us and always had a smile! We will be back.

Issac Levy

Overall, a great family hotel with good value for money. The room was very comfortable and spacious, although the bathroom needed a serious renovation. There is a nice variety of pools, and the facilities don't feel crowded even in high season. There were nice shows for the children almost every evening. The food in the Oliveira restaurant was of very poor quality and taste. The Palm restaurant was much better. The pool's water temperature is very cool, even when it was 30 degrees outside. Pillows were too puffy

Tom Farrell

Quick review. Family of 5 with young kids. It has 12 swimming pools, it has the best evening entertainment for families with young kids EVERY NIGHT. And it's pretty cool entertainment too. Really enjoyable. The breakfast in the Colina is superb. The rooms in the Prestige are exceptionally clean and spacious. The whole resort is 5/5. Uber around to new town, old town and beyond is cheap as chips and we will 100% visit again. 12 pools!!

James G

Place is spotless . Very clean. Views are amazing,it's right beside the beach. The pictures don't do this place justice it's massive and has everything you need . I counted 8 different swimming pools around the complex. There is a couple of gyms ,spas and about 8 restaurants including the pool bar. I will definitely be back again .

Jennifer Dwight

Had a fun family time in Alfagar! Pros: The sights are delightful; the food is good; there's amazing pools, some of them with slides for the little ones; entertainment team is pure fun; evening shows and mini discos are very entertaining. Cons: the cleaning isn't the best.

Pamela Donlon

We had such an amazing time in the Alfagar aparthotel. This was our first family holiday (2 adults 2 kids) and I am so glad we chosen this resort. There was so much for everyone, lots of different pools to choose from with or without water slides, tennis courts, astro pitches, entertainment for the kids day and night. Plenty of restaurants to choose from and the food was delicious. Mini markets on your doorstep and the beach just 5mins walk away. We stayed in a one bedroom apartment and it was perfect for us, plenty of space and very clean. The staff were so friendly and helpful they organised an excursion for us to go to a water park and it made it so easy as all this was new for us. We will definitely be back again.

Janet Gilbank

Writing this sat on our own sun soaked balcony. We have had 7 out of 10 night holiday. Can't find or think of anything negative too say. People and place amazing. Great food. Enjoying it so much will be booking next year as soon as we get home. Hotel staff are fantastic so friendly and helpful. It felt like home from the start. Also feels a very safe area.

Daniel Wade

Rooms are in dire need of renovation - definitely not what we expected for a 4 star hotel. Service was decent on the whole. It did take 3 attempts to get our shower gel changed before finally finding a cleaner on another floor and asking. Breakfast is very mediocre, most of it tastes like it was cooked 2 hours prior and has been sitting there that long. The coffee is god awful. Felt like the facilities on our side of the hotel were so much poorer compared to the main building. Expect many sun bed warriors! People queuing at 8.30 to get a sun bed, very embarrassing. There are signs saying you can’t do this but the hotel don’t enforce this. On our first two nights there was extremely loud music event just outside our hotel which went on until 1am.

Grzegorz Bajorski

Well, for a starters, this is not up to a 4 star hotels standard as stated. At a push, I'll give it 3 stars or more, like 2.5. It's not only due to dated look and equipment but some of the services which normally are inclusive in a 4 star hotels and above are all paid for services here. For example, pool towels, you have to pay daily rate to have them. And can even swap for fresh each day. If you buy, for example, a four day package can only swap them once. Deposit safe, paid service. And it's old school one where you have to carry a massive key with you. Indoor swimming pool, paid. To get in have to buy swimming cap from them. Not even an iron is inclusive. You pay extra for what they call "sunny side apartments", thinking you would be able to enjoy some sunshine on your balcony. Well, I couldn't be anymore wrong, you will not get any throughout the day. Microwave, which looks like from 60s movies with analogue dial. Broken barely working air conditioning with filthy filter, which, by the way, was mostly the case we've all got ill upon return. Bed mattress makes squeak noise with each move of your body, kind of when you rub polystyrene. Oh, and the pools are absolutely freezing, both adults and kids, despite temperature oscillating around 33-35°C at the time of our trip. It literally feels as if they pump cold water into it throughout the day. Only positive is good, quick and efficient customer service and level of cleanliness.

Gilly King

Really good experience. Staff can’t be more helpful. Rooms have everything you need. Pool is lovely. Highly recommend, also WiFi is amazing which is great with kids and stops the whinging 😂

John Hepburn

Good location surrounded by bars and restaurants and 10 mins walk down to the beach - 20 mins back up. Banks, supermarket, taxi, bus all right there within 2 mins. Rooms have all you need, spacious enough, decent aircon, equipped kitchen. The hotel and surrounding gardens are kept spotlessly clean and tidy and rooms are made up daily. All of the staff from reception to cleaners to the snack bar team were super nice, helpful, knowledgeable and happy to help with anything, need an extra towel, something printed, bigger plate, just ask .. If I had to complain on something it would be all of the sunbeds reserved at 08.45 and people walking off.. I'd like to see their towels removed. Entertainment is somewhat reserved, the bar is small and closes at midnight so more on the quiet side in the hotel itself.

Laura Figuereo

My honest review: From day one, everything was great. Our room was ready earlier than expected and we were let in early. The people who took care of us were very friendly and helpful at all times. The pool is not very big, but it's fine. Unfortunately we could not enjoy it because the weather was not favorable and it was a bit cold, the water too. As for the food, I have no complaints, you have 2 options, opt for breakfast included or breakfast and dinner included, if you can afford both, it is the best option, dinners are really very good and varied, breakfast is also good, but it is not as varied as dinner, each day of the week has a menu for dinner and each one was quite nice. Of course there will always be days that you like more than others. But in general everything is fine. The room is very nice, but I must say that for the children, the beds were not the same I that brought a little conflict, if it is possible that they can correct that the smaller beds are as similar as possible would be very good. The location of the hotel is really wonderful, walking distance to the beach, Tours and establishments selling beach items, food, restaurants, etc. The cleanliness of the room was good, but sometimes I felt that they went too fast and did not spend much time cleaning the room, finding sand after it had already been cleaned. The machines at the gym are not in the best conditions, it would be nice to upgrade. In my experience the hotel deserves 5 stars, it is not a resort, it is a hotel and our stay was pleasant. I think I will be back.

Manisha Joshi

My experience was literally spoiled. Check-in starts at 3 PM, but we reached around 11 AM. We weren’t expecting to get the room that early, but when we gave our details at the reception, the staff member told us the room would be ready in an hour or so, and that they’d call us or we could come back and check. So we went for lunch and came back around 1 PM. Again, she said it would be another 5–10 minutes, but nothing was ready. When we went back again, she was extremely rude and loud, saying check-in doesn’t start until 3 PM. The way she spoke in front of so many people was really disrespectful, and I found it very upsetting. We would have appreciated honesty from the start. If she had just told us clearly that check-in isn’t possible before 3 PM, we could have planned our time better. Instead, she kept asking us to wait a bit longer and giving false hope that the room would be ready soon only to later say we wouldn’t get the room even a minute before 3. Pathetic. Our arrival and first impression were completely ruined by the staff. I’m not recommending this hotel to anyone looking for a nice, relaxing vacation. The location is nice, no doubt, but there are many other hotel options, and I’m sure anything would be better than this. Portuguese hospitality is known to be warm, but this staff member was the complete opposite.

AKANKSHA GAUTAM

This is very nice hotel. Excellent services. Friendly people and excellent breakfast buffet. Highly recommended. The location is also great. It is right next to the beach and the streets nearby are also very beautiful. You can walk out of your hotel to the beach or beautiful streets at night with a variety of food options. Very nice location.

Ana B Gomes Fernandez

The room we had was spacious, with ocean view, and they gave us a fruit basket. We had breakfast included and it was top-notch, with many options, and on the elevator they have a flyer suggesting the times to attend breakfast depending on waiting times. The gym is small, does not have any machines but still able to get a good workout in using barbell & dumbell, and finish with cardio on the treadmill or bike. Parking garage was great too, just a bit tight to drive up or down.

Andy Walton

Breakfast is where this hotel excells, there is a great range of options, from full English to continental and everything in between, you can easily fill up for the day ahead. The rooms were spacious and the upper floors have good views across the area. Unfortunately what let's it down is that there is little in the way of soundproofing and you can hear what's happening on your floor as well out outside on the street, fine if you're a deep sleeper, but not if you get disturbed easily or have kids. Parking needs to be reserved in advanced for an additional charge and is located on 2 underground levels, quite tight maneuvering around in a large vehicle. Staff were hit and miss, restaurant staff really pleasant whilst reception were a little more reserved.

Akash Agrahari

The hotel is in a prime location in Lagos, making it super convenient to explore the city and nearby beaches. It offers several great amenities like temperature-controlled pools, shuttle service to the beach, and beach towels — all of which added comfort to our stay. That said, our check-in experience could’ve been better. We arrived early and were told early check-in wasn’t available, so we had to wait almost 3 hours. Despite arriving before most guests, we were allocated a twin bed room even though we had requested a queen bed in advance. The explanation was that rooms were assigned based on availability — which felt a bit off given we were among the first to arrive. The rooms themselves are clean and well-maintained, but a bit dated. This might be intentional to maintain a certain aesthetic, but don’t expect modern features like smart TVs. So if you’re hoping to wind down with some Netflix and wine at night from your own device, you might be disappointed. Another thing to note is that nearly everything comes at an extra charge — be it taking breakfast out of the dining area or using coffee pods in the room, which are usually complimentary in many hotels. So it’s a good idea to get clarity on what’s included before using any service. All in all, the hotel remains a great option for its location and 24-hour front desk support. Just go in knowing the trade-offs — comfort and location over modern luxuries.

Elin Magnusson

The information (at least from Hotels.com) was a bit misleading. The nightly rate was quite high, and at that price, you’d expect many features at the hotel to be included — but they weren’t. Everything came with an extra charge: playing pool cost €2, renting the club sunbeds was €15, parking in the garage was €8 per day, and so on. The sunbeds at the hotel’s own beach club, which were advertised as free (the nice-looking ones in the pictures with the ocean view), actually came at a cost. The sunbeds by the pool were free of charge, but hard to get since there was no system to prevent guests from “reserving” them with a towel and then not showing up for 3–4 hours. Prices at the Aroma Bar were also high — though we had just come from Lisbon, where even in touristy areas, prices seemed lower than anywhere we went in Lagos. On the positive side, the room was cleaned properly, and the staff were very nice and helpful. The whole facility, however, is in desperate need of renovation. Breakfast was great, and the Portuguese restaurant at the hotel served lovely food!

Longbow

As soon as we arrived, a very nice gentleman gave us a tour of the hotel and took our suitcases to our room, which was very nice. The rooms themselves are great, with plenty of space and a nice balcony. The hotel is also very near to the marina, old town, and many great restaurants that we enjoyed visiting. A lovely place.

Cheung Stephen

Location is superb, it’s a sizable resort hotel, but also within walking distance of the old town. Rooms and view are superb, especially love the small gardens they have in the hotel Also, the breakfast included gave a good variety, the fresh cheese was the best I’ve had. When you check in, they give you a timetable for a shuttle bus to a beach club , which kind of implies it is included in your stay. But when you get there, you find out it costs €15 to use the pool there. This could have been better communicated beforehand. Most of the hotel is very modern and clean, however they seem to have missed modernising the changing rooms under the pool, and also the toilet under the main reception. These were very dated and had dark lighting which would turn off by itself leaving you in the dark..

Orla Hosford

Just checked out today. Fabulous hotel. Stayed for 2 weeks on honeymoon. Location of our room in hotel was perfect. We were over looking a little pond with turtles which was unreal. Room was very comfortable. Cleaners were fab. Breakfast was great. Loved the pool area, drinks were a tad expensive but to be expected for convenience. Staff were very friendly. Location is unreal, close to marina and old town. Staff recommended tours we could book. Rented a car for few days and car park was very easy to find spaces etc. We had an absolutely amazing holiday and I think we will be back next year. The hotel was great and Lagos itself us unbelievable. Can't thank you all enough for one of the best holidays we have ever had. Thanks to all.

H LC

Lovely hotel with very friendly and helpful staff. Decent prices for food and drinks which were all great. If you skip having your room cleaned for a day you get a five euro voucher to spend at the hotels bar and restaurant which was good. Location is great however if you are at the front of the hotel prepare for very loud noise and flashing lights until 6am from the club opposite! It kept me awake majority of the nights. Other than that it was a great place.

ankur mehra

The rooms here are big and clean, but none of that matters when you are surrounded by completely uncivil teenagers. Every night, groups came back from partying around 2am, shouting, swearing, banging on doors, and running through the halls like they owned the place. Reception did absolutely nothing to control the noise or enforce any kind of basic respect for other guests. My wife and I couldn’t get any sleep the entire stay. So ask yourself: do you want a spacious room, or do you actually want to rest? Because you certainly won’t get both here. This hotel clearly caters to loud, disrespectful crowds rather than anyone who wants a peaceful holiday. If you value calm, sleep, or even basic decency, stay far away. This was easily one of the most unpleasant hotel experiences we’ve ever had.

h c

Hotel is perfect for a young group who want to enjoy themselves, 2 min walk to the new town/strip and a 5 mins/4 euro uber to the old town. Staff are all very friendly. Drinks are fairly cheap at the hotel bar. Don’t worry about the club opposite the hotel you won’t hear a thing from it. I was in albufeira for my birthday and the hotel left a cake and a note in my room which I thought was a lovely touch. Would definitely stay here again.

Amie nicol

Absolutely beautiful hotel with the most helpful friendly staff. Always smiling and making you feel welcome and happy to help whenever needed. Hotel and room spotlessly clean. All the male staff downstairs in dining area so helpful and attentive to us and especially my mum. Beautiful hotel and staff Thanks for a lovely stay x

Liam Williams

Fantastic stay here on weekend of 21st March. The hotel was faultless, staff great, we couldnt get our key rooms till 3pm so they took us for a free shot at the bar! The bar staff and breakfast staff so friendly. Breakfast was the best ive had at a hotel abroad, fresh orange juice, great coffee and nice sausages! Was too cold for the swimming pool but hopefully i'll be back soon in the summer to use it 🤣 Location was great, less than 5 min walk to the strip. Rooms very modern with free safe. 5***

Otilia Vicente

Highly recommend great location surrounded by lush gardens and trees. Not far from the Marina and beach but far enough to beat the commotion. Very calm and relaxing. Service is great and the workers are wonderful. Grounds and rooms are very clean.

Paul Goddard

Reception friendly and helpful. Studio apartments are on the ground floor and partly below, so feels like a bit of a dungeon. Feels a bit 70's as well. No patio of note and no sunbeds as other apartments have. Refused to provide them although there is a large grass area at the back facing the sun. Dining room is quite modern and fresh; continental breakfast although not extensive is adequate. The biggest thing that let's it down is that there is nothing anywhere near it other than block after block of residential properties. There is one restaurant about a 15min walk away, but no sign of a bar. The nearest activity with plenty of bars and restaurants is down at the marina, half an hour's walk or a taxi ride away.

Anne Gerrard

We arrived 9.15pm having been delayed at passport control for well over an hour and didn't think we'd be able to get a meal. (We were half board. ) The restaurant stayed open for us. The food is okay. Good selection for breakfast, but we were disappointed that veg soup was offered every evening. The other option was always good. The chicken piri piri one evening was basically chicken and chips. My friend and I, both in our eighties, were given 1st floor apartments. We had requested ground floor when we booked but think that hadn't been passed on. Fortunately the very kind gentleman receptionist carried our cases upstairs. The was no way we could have carried them ourselves. The apartments were very clean and were cleaned everyday. They were well equipped although being half board we didn't need to use anything. No problem with the beds. We slept like logs. The only thing about our apartments in blocks 22 and 23 was that there was a slope going to them. This, we feel, needed a hand rail especially for oldies like us! Also the slope on block 22 was poorly lit. We walked to the marina every day and didn't find walking back a problem. A suggestion - how about a shuttle bus to the marina/Spar? We felt sorry for the people we saw struggling back from the Spar with heavy bags of shopping. We did enjoy our stay and would return but would make sure we had a ground floor apartment.

George Strother-Stewart

The hotel is a series of units. We were towards the back and found it to be a nice quiet setting. The neighborhood is in a posh, secure residential area and was about a 15 minute stroll down to the waterfront. We like to walk and so this setting offered us the best of both worlds. Our timing was during low season so crowds were not an issue for us at all.

Jose Felgueiras

We have stayed at this place several times. It is a very quiet place and close to the downtown area. This grounds are kept very clean and the pool area is great with a restaurant and bar. You can choose pool view or Garden view both are great views.

Miki 1908

Great location with nice rooms. Our room had a rooftop with chairs and lounge chairs for tanning. One issue was the moldy bathroom- no ventilation caused black mold. We were sick with upper respiratory infections by day four. Pool was nice and there is poolside service with food and beverages. The breakfast buffet is included and there’s a nice variety of food. The buffet included made to order omelettes the buffet also included fresh fruit, pastries, potatoes, mimosas, juices, meats, cheeses, pancakes, and more. There’s a fitness center. There’s also a kids play area. There is a golf cart that can take you around the facility by request. If you need an airport shuttle, please schedule it in advance because it’s not readily available upon demand the boardwalk is within walking distance. There is a liquor store within walking distance. There are many places to eat nearby.

Sandy Sharp

Absolutely brilliant beautiful place to stay🙌. Location was the best being flat to walk to the beach and bars whereas all of the hotels in the area are up higher, climbing steps. Lovely two storey hotel with great swimming pool. Rooms lovely with air con and kept very clean. Service great polite helpful staff. Food ..amazing. And the views from the restaurant are to die for... overlooking Marina and Estuary...so many beautiful boats passing by. My husband was in his element. We would definitely recommend and will certainly be back. Thank you for making our stay so great.

Andy

Great location, but the whole place needs modernisation and cleaning. The pool bar is horrifically expensive and consistently bad for both food and drink. The resort generally doesn't feel like a hotel, it feels like holiday apartments - amenities are disjointed and super minimal. In the 11 days we were there there was no entertainment, activities or events other than a DJ that came and played Deep House for about 2 hours (c.5pm - 7pm). He set up at the baby pool, it was all a bit strange and pointless. One thing I did appreciate was how vigilant the staff were at removing towels from empty sunbeds. Even during the day they kept beds available, not just in the early morning. It feels like this hotel opened maybe 15 years ago and the owners have focussed on recouping coats and not invested in it since its opening. It's now at the point it badly needs modernisation or it'll slip from a 4* to a 3* to a 2* very quickly. I don't believe the hotel deserves the 4* rating it currently has to be honest but with some work it could get back to being a 4* I'm sure. Generally the staff were really good. There were a couple of folks who stood out as really and a few folks who stood out as being really bad but most were in the middle. I'm not sure who I'd recommend this hotel to. Maybe those who like to keep to themselves and just want a room, a pool and breakfast buffet. It's definitely somewhere that encourages you to have your holiday outside the resort.

88daniB Brown

Just arrived back from a fantastic stay - staff all lovely and especially the buggy drivers who were all brilliant with our son who is a handful (Gabriel especially, he’s missing him already!). I can’t understand the negative reviews, yes breakfast is a bit of a walk from the furthest block which we were in but it was beautiful and we managed it with two toddlers in under 5 minutes. Breakfast was an amazing spread and the ladies on the omelette station were lovely. Also the bald man with glasses at breakfast and the pool bar (sorry didn’t get his name) but he went above and beyond with the kids. Pool was big, the kids loved it and had the pick of sunbeds. 2 minutes walk to restaurants/bars and a small hill to the main town - we pushed a double buggy up every day so nothing to moan about!! The cleaning ladies were also lovely and went above and beyond. I honestly wouldn’t regard the negative reviews, I would go again in a heartbeat. On a side note I would request if you found our sons sheep teddy in room 004 can we arrange to return it please?! Thanks so much!!

Do

Have been here twice and i wanted to leave a positive review. Hotel staffs are friendly and helpful The cleaning ladies are also friendly and our room was cleaned daily The room is well heated during winter with the air con (which is important for me) The room is large but the yes a renovation might be necessary but am not really complaining The breakfast is good in my opinion since i don’t eat much anyway lol , again it is actually standard breakfast so keep your expectations accordingly you will have a nice morning i guess :) I do recommend this hotel if you visit Portimao and if you have a car.

Stephen Pir

Reasonable price and good for the price. Close enough to town to enjoy it and far enough away to not be disturbed by it. Good breakfast for a hotel that size. The outdoor pool was a bit disappointing, but wasn't really there for that and the indoor pool advertised was actually at another hotel and you had to pay to use it by the hour... bit cheeky really! Staff were excellent though and is where the venue shines.

S M

We loved our stay. The room was spacious, peaceful and clean. The food was great - we had a half board and the breakfast buffet had an okay amount of options (would be good to have more fish and vegetarian options that aren’t cereal, pastries and fruit) and the dinner was a 3 course meal. Very filling and it would be even better if you could cater to a halal diet as we could only have vegetarian or fish. Would have loved to try the chicken or duck that were options too if it was halal. Didn’t use the pool, it’s quite small but good for kids. It’s a quiet location and neighbourhood for a proper relax. We would love to come back again! Staff very friendly and well located right next to the biggest spa in Portugal 🇵🇹

Dave OC

Pros: Decent breakfast Nice and quiet hotel Nice pool area Beds availability at pool Ideal place to chill out Decent gym for a work out Friendly staff Nice size family rooms Nice food *However* Cons: Check in took too long (35-40 mins, don't think it was the receptionist's issue, maybe ask for passports in advance) Complained twice about the noise, we were told they look to move rooms but never heard back The noise was incredible from 7am on. Unfortunately, our room was above the dining room and from 7am on all you can hear is chairs being pulled and dragged across a floor. Surely, there is some simple solution to this. The tiles on the pool need a deep clean. Clothing and body got discoloured from the lack of cleaning. We suggested it, told they've something to put in the pool. It's not the pool, it's the tiles. Empty the pool and scrub the tiles. Basic solution. This hotel is a good hotel but it could be a great hotel.

Jack Blunt

I would like to start off by saying we booked this about a year ago after going to Portugal a few times. We decided to come to this hotel and try this area out rather than the regular place that is about 20 minutes away. When we arrived it all seemed good. Friendly staff, clean rooms etc. BUT at around 1:30am a bunch of people, around 15 came back partying and being really loud in their rooms. This woke is all up. In the morning they were all in the reception area playing loud music of a speaker. People have complained to reception and were told multiple complaints have come through. On the second night we were all woken up, yet again. But at 4am this time. Ok the third night we were woken again! At 5am. Spoken to reception and they don’t seem bothered DONT BOOK THIS HOTEL! They offer plans for big groups of people to golf etc. They come back and shout and party at 4am and the staff don’t care

Wilma arnold

Fantastic boutique hotel. Staff very friendly. Upgraded to a suite for this visit. Breakfast is a good selection and they are more than happy to prepare eggs fresh on request. But the star of the show is deffo evening meal (we book half board). The food is outstanding. The pool is 'L' shaped and not very deep, with a splash pool for little ones. Plenty of sunbeds, shaded areas appear as the sun moves across but parasols if you prefer. Pool towels are available next to Reception. The gym is well equipped, cold water is available as well as towels. You have access to the Hilton spa, shuttle to beach and marina, which runs frequently throughout the day and also the games room. We have been twice this year already April and May. We are booked to return in August and September. What more can I say.... We love it! Highly recommend. We travelled as a couple but it works well for families too. It is a tad of a walk to the beach/marina (30 mins) but the shuttle is available if you prefer not to walk. The closest supermarket is Spar which is approx 5 - 7 mins walk. There are plenty of bars/ cafes close for a beer or food.

Mel Rutherford

Beautiful hotel with tonnes of potential to be an amazing holiday. Unfortunately let down by the attitude of the staff. I went as a solo traveller, on arrival I was not allocated a room and unable to purchase a drink for 3 hours whilst I waited for my room to be ready. In line with their policy. First day of my holiday ruined! The staff were unapologetic about the inconvenience. I was put in a room beside a loud group of boys. As a solo travellers as I was forced to pay card or got reception to pay cash for every purchase . Apparently because i wasn't an all inclusive guest. Clearly not convenient when your trying to relax by the pool. The staff seemed to enjoy making my holiday difficult. Seriously don't go there if your a solo traveller.

darren oliver (Dal)

We are leaving today after 5days. Came for my son's 21st for golf. Hotel is very clean, relaxed atmosphere and great location for many golf courses. Good variety at each meal. Staff are really helpfull and friendly. Only minus would be no non dairy alternatives for dessert. But that is only a small negative

FF

Hotel looked nice on the surface, but when we arrived there was a strong smell of sewage, it had been raining heavily when we arrived so I assume it had something to do with that, but when we mentioned it we were told there was no smell of sewage. The sunbeds on the roof top were very dirty and didn't look like they'd been cleaned for while (if ever). There were lots of tiles loose around the pool aswell which was quite dangerous. Again mentioned to the hotel, they said there was only 1 that was loose and it was fixed which again wasn't true. (I have a video but unable to upload for some reason). If you want to use the indoor pool you will have to wear a swim cap, take one with you or you will be charged €5 for the privilege. I wouldn't mind if the indoor pool was actually clean, but it was not. If you like privacy when you are in the bathroom this is not the hotel for you, as there is a giant glass panel to the bathroom with the curtain on the outside in the bedrooms which is very odd. They also cut off our wristbands on check out and we were told we would have to purchase any food or drinks after check out, which I have never had at an all inclusive, so be prepared for that on your last day if you have a later flight. This is not ideal given the hotels location. They also have a weird system of having to scan your room key every time you have food or drink, even though they make you wear a wristbands. Should be one or the other, this causes bottlenecks at meal times as people have to queue up to scan their room key to enter. I did try and sort these issues out privately but the hotel essentially called us liars and dismissed everything hence the review. Given a second star as the food was actually quite nice and the drinks were decent and as mentioned earlier, hotel looks nice on the surface. But the staff and odd policies knock it down. Definitely wouldn't recommend.

Alex Wilkie

I don’t normally leave negative reviews but I was quite disappointed with my stay. The hotel is relatively expensive and for the price of it I expected more out of my stay. The building my room was in had a high ceiling and had a lot of small birds stuck inside, there was lovely seating areas along the corridor but they were covered in bird droppings, every time I left my room I had to watch my footing and pray a bird wouldn’t defecate on my head! I could hear birds chirping all throughout the day from inside my room, I’m sure some could find this relaxing, I grew quite sick of it after a while as it was constant, up until about 10:30PM. The service at the bar was pretty poor, sometimes there may be only one person serving at a time, other times there may be four people behind the bar chatting amongst themselves practically ignoring every customer, they would then leave together, leaving one person behind the bar once again. The hotel offers a complimentary boat to the beach, which is fantastic. The boat stops for lunch between 1-2PM and this was documented on the brochure. I decided to wait for the boat at 12PM and by 12:45PM the boat still hadn’t shown up! I assume they took an early lunch but it was quite disappointing! I will say that the hotel is lovely, it does look just like the pictures, the pool was clean and well kept, public toilets appeared to not be cleaned regularly, bins were overflowing, toilets left unclean. I think management and staff aren’t prioritising the customer experience and are doing the bare minimum which apparently has been working for them so far. Cabanas de Tavira is a nice quaint town, I will say it’s a quiet area, some nice areas to eat and drink overlooking the water.

Paul MacBlain

All staff so courteous and polite,could not do enough for the guests.location fantastic, early morning birdsong wakes you.Food was so fresh and plentiful. Free boat ride to local beaches to explore.Only €7 taxi to nearest town Tavira.Local area about 10 minute walk and your on the boardwalk with multiple bars,restaurants and grocery stores.We ate at 4 restaurants and visited 5 bars,prices are acceptable and food good especially the seafood.Roof bar and pool are great with a fantastic view of the area.We had a couple of swims in the beautiful pool and our room gave us a great view of the pool and river.I decided to treat my wife to an in-house massage which she said was incredible. We have never holidayed in the same place twice but would love to visit Cabanas Nature again next year.Wonderful time had by all

Dawn Rathbone

We were a group of 4 mature ladies on a long weekend away. Highly recommend this hotel, location great, hotel comfortable but what made it for us was the staff. From first arriving at the hotel to a warm welcome by the receptionist, then being looked after by the pool, terrace & restaurant staff so well. Nothing was too much trouble & all had a smile on their face. And let's be honest, staff can make your holiday. Special shout out to Bruno & Rita 👏

007Soulfood

Staff Okay, said hello when entering and leaving, just the basics, that's where it ended! Nice enough though. The room was okay, great view. Bed was like a brick, it was super uncomfortable, a concrete floor would have been more comfortable I'm guessing, felt beaten up by the end of our stay! There was no quilt just the equivalent to 1970s old itchy blankets that were not soft to the touch. Housekeeping was good no complaints there Breakfast was nasty, the worst coffee EVER, so much so we ordered a 'cappuccino' the next time, it wasn't a cappuccino it was a cup of the cheapest hot chocolate EVER, zero coffee in it! Toast hard as a brick like the hotel bed mattress! The shower room floor flooded after 3 minutes, ridiculous! Nothing 4 star about this hotel except the room view. Been in much better 3 star hotels with fantastic food, super friendly staff, maybe not a sea view. Basically, Hotel De Cerro can keep that sea view considering all the other negative factors that, in short, make it a 2 star hotel and not 4 star hotel! To add insult to injury, they charge you to hire a kettle per day. All hotels we have stayed in, regardless of how many stars the hotel is, provide a kettle free with sachets of tea, coffee, sugar and miniature milk cartons daily!

Shenagh Benney

We have just returned from a fabulous holiday. The hotel was very clean but it's the staff that make it great. They were all very friendly and helpful and we were always greeted with a smile. Special reference must be given to Pedro, his lovely lady colleague (whose name I completely forgot) and Bruno in the dining room. We had a problem with our shower leaking, flooding the whole floor and seeping out under the door and into the passage. Maintenance couldn't fix the problem and we were upgraded to a beautiful room with sea view. I celebrated my birthday whilst we were there and came back to the room to find I had been left with two small bottles of port and chocolates which was a lovely touch. The dinners were delicious and varied but the breakfasts were the same every day which could be improved upon. The only downside if the hotel is that they charge extra for literally everything, there's no kettle or coffee/ tea provided and if you do want a kettle and cups there's a daily charge as well as a daily charge for the use of the safe which is already in the wardrobe. If you get makeup on your towels they charge you for extra laundry which is ridiculous! Overall we had a lovely holiday but certain aspects in the hotel need improvement

Janet Holland

Lovely hotel, authentic style. Only gripe is no kettle in the room, which we knew about, paid 7 euros for the week and brought my own tea bags. Breakfast is different, but was always good. We liked that the hotel was far enough away, but able to walk to and from the centre of Albufiera.

Charles Rolph

Very clean, friendly staff, great pool and poolside, good breakfast. Don’t listen to those complaining, silly people. My girlfriend and I had a wonderful time. You only need a swimming hat for the indoor pool. The 4* for location is as it is up a hill, more of a reflection of me being lazy. Would stay again within a heartbeat.

Lynne Mellar

A good holiday but only because of the family we travelled with. This is NOT a family hotel. And absolutely not worth the money. Lots of noise. Stag and Hen groups. Very much in need of refurbishment. Some wonderful staff in the pool, green bar. One very rude member of staff in the Stone Restaurant. In fact, our group of 6 walked out because of his attitude. Older guy. Does the business no favours at all. It's our fault to book at the top end of The Strip. Should have researched better. Overall, I don't recommend it if you are a family. Or a couple wanting a relaxing break.

kate wild

Just came back from a week's stay and this has to be one of the nicest places we have stayed. All the staff from the cleaners to the reception team were so friendly and helpful. We had a two bedroom apartment and were self catering but did eat in the restaurant once which was lovely. We had no issues getting loungers by the pool at anytime of the day, but that could be due to the time of year and my son loved the multi purpose pitch.

Rik Hughes

We stayed here for 10 days in May, 2025, and loved every minute of it. The room was self catering, with everything you could need. It would be cleaned every day if you want, and it does say if you don't need it to be then just leave a do not disturb sign on the door, but we didn't have one so the poor cleaner would have to knock every day to see if we were still in. The beds were very comfy, but had a tendency to move easily so you'd end up with a gap between the two single mattresses every morning. We were directly above the front door so sitting on the balcony could be a bit noisy, but that's not their fault! The facilities were good. 3 excellent restaurants and an in-house takeaway service until 10pm every night. They offer theme nights in the main restaurant like steak night (half price steak), Portuguese night and Mexican night. There are 3 bars too. One next-door to the indoor pool which is open all day, a poolside bar (which we didn't try) and the main bar in the evening. It comes with Entertainment included so you can break out the vocal chords on Karaoke nights, do a quiz or play bingo. David, the main barman, is a true asset to the place! He's very dry and very entertaining. Try to get him to sing in the karaoke. There's also a shop but it's very spartan, but has most essentials, and a launderette for patrons. Use Uber to get into town, it's half the cost of a taxi, but be outside when they turn up because they don't hang around. Also, be aware of a Tourist tax of about €14 each when you check out. We were completely unaware of it, but that's not their fault.

Zoe T

Overall a lovely hotel, has anything you want from a holiday, good location and big enough! the only down side is it’s not a family hotel, being close to strip it’s full of teenagers with no respect. There was a few nights where we got woken up at 4 am and then loud music! If you’re looking for a party hotel then it’a perfect but not so much for a family!

Fish n Chips

We stayed 4 nights over the Easter holidays. The hotel is just great. It's got everything you need and more - reasonably priced restaurants and bars, indoor and outdoor pools, gym, play rooms, exceptional well looked after grounds, playing areas for kids, etc. The location is great. It's near all the local must-see places, but located in a nice quiet neighbourhood. We stayed in a spacious room 301 with a garden view. We liked everything about it, especially the view from a balcony in the evenings. The members of staff are brilliant, a big thank you to a reception team that made our stay enjoyable. The only suggestion would be to have a safe box big enough to accommodate laptops 14 inches at least as currently you can only use it for 13 inches max. We will definitely come back! Tip: use Uber taxi for any local travel - the prices are very cheap. For example: around 4 euros to get to the Old town or to the beach from Vila Petra.

DrowzOnly

Nice hotel, nice rooms but furniture outdated could be better same with appliances. The hotel has two pools outside, restaurant, mini golf and poolside bar. It’s very close to the strip and not far from the old town either. Staff were very friendly and polite and helpful when I lost my key card.

s c

Only reason I booked this hotel was for the indoor pool n jacuzzi, it was broken and water was ice cold. Guy at reception said they waiting for a heat pump to be installed, the hotel didn’t let us know this before our arrival. Also they take a 400€ deposit no one told us that either. It’s noisy. Mini golf not included Hotel does not feel like a 4 star hotel it’s really run down and old , rusty shower head with no pressure, lumpy pillows old outdated furniture, breakfast not included. Gym was nice And most staff friendly Location good. It was cold n rainy as I expected and my kids couldn’t enjoy indoor pool n jacuzzi, I ended up going to another hotel and paying to use their pool for the day. Manger didn’t come and show her face just told the reception girl there was nothing they could do for us , not even a discount or free breakfast. Sooo disappointed.

Sam Hunter

Samuel the waiter, brilliant service and attitude to the job. Brilliant guy🤙🤙🤙 Nice Holidayyyyyyy

Frank Hayes

Very clean and central although beach a good walk away. Rooms have all you will need for self catering. It's a pity they don't have a drying rail attached to balcony wall as its very unsightly all the towels etc hanging over the rails. Wi fi was fast and reliable. Staff cleaning each day. Ample restaurants nearby catering for all diets.

Orla Balfe

Arrived late at night with no booking. Unfortunately our other accommodation was so poor we could not stay. The staff was so helpful and lovely , luckily there was a room for the night. Hotel is very clean, bedroom was spotless, bed is very comfy, pool area is also very clean and I seen maintenance men taking care of the area. Good facilities, indoor heated pool and Jacuzzi and gym. Ended up staying for the remainder of our holiday. Stayed in a studio apartment for 2 nights then a one bed apartment for 3. This was due to booking so late and it would not be the case normally. Personally preferred the studio as it was slightly more modern however both where absolutely perfect. AC very good in both rooms and all you need in the room, cooker, microwave, utensils etc. Can not praise the staff enough everyone we had dealt with was so lovely snd helpful.

Ricardo Almeida

Food quality is really low. Don't expect variety of fish nor meat. You always get the same dishes which after 7 days can be boring. Also everything is pretty much frozen/instant/fast food. Room cleaning is poor, floor was dirty when we arrived and stayed dirty after we asked for cleaning. Our welcome drink was a bottle of water (said by the staff). There is not enough room in the pool area for all the guests. Both English and Portuguese understanding is very low amongst Hotel staff. We decided to leave earlier then expected.

Lynn Graham

Brilliant holiday made amazing by all the fantastic staff, especially Pedro, Johnathan and Sergio in reception. Sonia catering manager went out of her way to look after my special dietary needs ( even on her day off) Barbara in catering made us laugh every meal time and at the bar,and was a complete joy. The four members of the entertainments team Marta, Jojo, Flora and Arthur were such good without being pushy. The apartment was amazing the food was excellent and we look forward to returning next year.

Waqar Khan

Such an outstanding staff at all levels, loving, caring, genuinely supportive, goes extra mile to help and make the stay comfortable. Our kids and us loved it there. So many dedicated activities, well planned through out the day. Bird show, Reptile show, Belly dancing, kids continuous activities. I must say Flora and Arthur together did an amazing excellent job together to keep families happy with so much energy and passion in them to make it all exciting for kids and parents. Big big thank you to both of them. Marta and Johana are amazing and loving and so dedicated to make it an exciting experience for families. The staff at breakfast and dinner are amazing. The front desk is always available with a big smile on their faces to greet their guests. We have been to so many countries at so many resorts, but AP beach and resort in Faro has something very different and positive about it, so much positive energy from staff. Arthur, Flora, thank you so much for amazing time!

Rachael Coates

It was.our first holiday abroad in 11 years and our children's first trip abroad at 7 and 9! The hotel was lovely from check in, throughout our stay and to check out. All the staff we interacted with were lovely and very helpful. The room was a good size and loved that the sofa bed was too separate beds for the kids to sleep on! Also having access to the balcony from both rooms was such a good feature as it meant once the kids were sleeping we could still get outside! Our room faced the kids pool which was so lovely and quiet. Not sure it would have been so good having a main pool view as that's where the bar was and evening entertainment! The pool was very nice and a good size. Only downside was people reserving their sunloungers and then not using them until later in the afternoon. Food was good. I found the lunch and evening meal a bit 'samey' but plenty of choice and we all found something to eat everyday. The animation staff, Marta, Jojo and Flora, were amazing and worked so hard to get people involved and having fun. My kids (and husband) loved all the activities they did! The hotel is lovely and close to the shops and restaurants and there is a cut through the football field but a code is needed for the gate which would have been useful to know on check-in! Only downside, and this is probably our fault because it is a sports hotel, is there was a football tournament on for three days we were there and the families were staying at the hotel so once the football was over for the day the pool area got taken over by loud, rowdy boys which was abit intimidating for my daughters but once they have left it was a lovely environment!

Sabine As

We had an amazing time at A P Victoria Sports and Beach! The hotel truly impressed us – everything was well organized, and the staff were always friendly and helpful. Breakfast was a daily highlight with plenty of fresh and tasty options. The gym was also well equipped and great for keeping active. The nearby beach was beautiful – soft sand, clear water, and stunning views. Overall, a fantastic place for both relaxation and activities. We’re already looking forward to coming back!

Nicola Stuebing

We had a really great stay at the Aqualuz. Breakfast was fresh with lots of options. Facilities were great (especially the fitness club). The self service laundry would have been nice but both washing machines were out of order when I went to use them. What I did notice is that many guests ‘reserve’ pool loungers in the morning by placing down their towel, then the seats go vacant for most of the day until those who reserved them decide to sit down. This results in the majority of the loungers being ‘reserved’ even though nobody is using them. It would be great if the hotel could be proactive against this by stating a firm first come first serve policy. That’s my only concern. Otherwise great hotel option! Great location!

Sophia Furber

Just got back from a family holiday here. Great hotel, ticks all the boxes. Lovely clean rooms, huge swimming pool, nice selection of breakfast items and great location. But most of all, the staff were just brilliant. Room was cleaned each day, restaurant and bar staff were all lovely and most of all, reception staff were SO helpful and kind. They even helped to arrange a taxi with a child's car seat provided so we could take our son to Lagos zoo (we weren't renting a car and buses are not very frequent). There is a self-service laundry on-site which was not cheap but the machines are have a pretty huge capacity. The kids' club wasn't up and running when we went - I think this is high season only? Anyway - I would definitely come back to this hotel with my family, and would 100% recommend it to my friends and relatives.

Bodó Zsófia

Where should I start... Our recent stay at this hotel was, unfortunately, far from ideal, leaving us with the distinct impression that the establishment is past its prime. The issues began almost immediately upon arrival. After settling into our room, we discovered we were literally trapped inside. The door lock completely jammed, and it took a considerable amount of time and effort for staff to resolve the situation, eventually having to cut the lock off to free us. Following this rather alarming incident, we naturally requested a different room – one with a functioning lock, ideally. The initial response from the hotel staff was, frankly, astonishing. We were told that the lock was "more or less working" and therefore they didn't see a reason to move us. After some insistence, we were eventually given another room. Overall, the entire experience felt like a step back in time, and not in a charming, nostalgic way. The hotel gave the overwhelming impression that it has seen better days and is long overdue for an update. Illogical equipments, for example: only 1 chair on the balkony for 2 people. The window of the bedroom looked the corridor - so everyone came and went in front of the window, therefore it could be noisy. The breakfast was great - almost the only positive thing. A huge disappointment for us, waste of money unfortunately. Never again.

Angelo Rosero

We spent four days here and it was a great time. We had breakfast included which was always good and filling. Watch out for the seagulls, they like to take your food when you're away from your table. It was great to spend time by the pool after spending the whole day away from the hotel. The rooms are great and had English channels! Would come back here again for sure the next time we come back to Lagos.

Taylor E

Beautiful place. Spacious rooms. Plenty of amenities with a wide variety of breakfast in the morning. The staff were lovely. The only con is that the place is large, and it is easy to get lost. Difficult to find your way around. Our room was quite a bit away from the reception area, which we had to go to several times to get a new room key since ours kept having issues.

Gemma Murray

Back from a fabulous week in Tavira staying at the Maria Nove Lounge. I would highly recommend this beautiful hotel. Beautiful clean and modern rooms. The pool is beautiful and the pool bar has a great celebration of beers, ciders and cocktails. We went to the roof top bar a couple of nights and the staff were so friendly and attentive. Try the frozen margarita delicious! Breakfast is lovely with a wide collection of options. Although we missed our welcome drink to the hotel but were kindly gifted a bottle of wine after our stay! This holiday was one to remember and the team and Maria Nova have contributed to our wonderful holiday.

luke (Luke blues)

The hotel is generally good. The main areas are clean and spacious. Our room on the 3rd floor was cleaned daily, fresh towels every day & the bed changed once in 11 nights. The aircon in the rooms works great. Providing a nice cool down after a long hot day. The pool area is very chilled. Just what we were looking for. However the area could do with some TLC. Walls are flaking, the smaller of the pools didn't look too inviting on a few occasions. The swim up pool bar closed (looks like for good) . We never had a problem getting sun beds or shade when needed. You just have to move beds around. The breakfast was ok. The main issue seemed to be if you arrived after 9.40/45 they didn't always replenish everything. I get that it's a cost issue... however the fruit, breads etc were often mostly gone by 10 & didn't always get refilled. But a minor issue as there was plenty of choice. The roof top bar is a treat. Nice views and the entertainment was just about right. The staff all work super hard and are helpful throughout. The location was fine for us, however anyone with mobility issues might struggle to get up & down into the town. The streets are very narrow and cars are quite close when passing. We had some great meals out... but found we had to book the best ones (based on Google reviews & trip advisor) The gym is a little too small and opens too late (for an early bird like me) but there are some nice running routes to make up for that. Unfortunately our friends who stayed on the second floor didn't experience the same as us in terms of the room & cleanliness... they had issues with their door not working properly, the room not cleaned every day & a few oddities that I know they will review themselves. Which would mean they probably wouldn't stay again... Overall I would stay again... but only if I could be guaranteed the same room/floor & level of cleanliness etc

Ed

Just returned from a 4 day stay at this hotel. Pros - Hotel conveniently located just up a slight hill from the river and main town centre. - Staff were all super friendly, polite and helpful. - Rooms were small and basic but perfectly fine. Shower worked well. - Outdoor main swimming pool was lovely and clean and the temperature was perfect. - Breakfast was great, lots of options and well stocked. The pianist was a lovely touch. -Nomad bar was great in terms of service, food and quality and has lovely views over Tavira. Cons - Gym was quite small (if you're into the gym) - Pool bar food was ok, nothing special. - Sunbeds could do with an update. - Pillows were too soft and lumpy. NB - There is a small building site opposite the hotel which wasn't overly bothersome to be honest. The hotel had made a note of this on their website however, I booked through Booking.com and wasn't aware of this until we arrived.

Dipti Kashyap

Disappointed with Service and Communication! The hotel itself is fine, but the service and communication could be much better. There was no room service menu or info in the room — we had to go to Reception for everything. After a long flight, we were told dinner was available until 22:30, but when we went to the restaurant at 22:05, it had already closed at 22:00. The chef was willing to help, but Reception said no, which felt unfair since we were misinformed. Also saw people coming for breakfast at 10:45 on our last day, even though it’s supposed to end at 10:30 — but it was already closed for us. Small things, but they added up. A bit more consistency and care would make a big difference.

Kerri M

Stayed for 7 nights and would highly recommend. Staff are absolutely wonderful, so helpful, polite and professional, we got stranded in Huelva thanks to the uber taking us but none to return and the hotel sent us a private hire at a fair price for the effort - thank you Jose! Lots of information available in the lobby and staff especially Inés, gave great tips and directions. A great location, short 10min walk to Tavira (beautiful churches and food!) and a short walk to the train station to go to Faro (found that out from a man working on reception with long brown hair didn't get his name!). Cocktails were first class, as was breakfast - lots of choice and fresh food with lots of variety. Dinner and poolside food was extremely disappointing, like we got yesterdays scraps. Short walk to Tia Maria tapas is worth it - outstanding food! Clean, well air conditioned and secure rooms with all the amenities you would expect to a high standard. Pool was lovely but struggled to get sunbeds. Construction works next door barely noticeable (but this may change when they start to build, it is shut evenings and weekends). Staff polite and professional but unfortunately overstretched for crowds and sometimes service was very slow, one night we cancelled our drinks and went to bed it took that long. Rooftop bar is lovely with great views. Shame there is no evening entertainment. Gym was included and very good for a hotel, never used the spa but it looked clean and guests commented that it was good. Welcome drink and bottle of wine when we checked out - nice touch. Lifts worked well, art work and little shop in reception was really good and a nice idea. Overall a great stay 👍🏻

Mick McCarthy

Great location for The Marina, golf courses & generally getting about. Uber readily available & reasonable. Only criticism would be the pool bar staff who were a bit surly. Not all of them...some of the young girls were smiley & friendly...others not so. I got over charged twice during my stay so check your receipt before paying 👍🏻

Martin Smith

Stayed here a few nights and it was very comfortable and easy to navigate. Staff were super nice too. My only complaints were that they blast music all day, so don't plan on napping, and that the entrance is a little dangerous feeling at night. it's basically an alley on either side of the hotel to walk to the entrance from the Marina. I'm sure they're trying to minimize the foot traffic from the marina bars and clubs, but it felt a little sketchy to walk on foot into the building after dark (and the only alternative is a dark park to walk through instead). I'd love to enter the hotel on a real sidewalk and not just a dark alley. Otherwise, was a great stay. I'd stay here again, if I found a great deal.

Phil Jones

Great location, Seaviews from floors 4 and upwards. Nice rooms big TV with plenty of channels, the free WiFi was amazing at this hotel from inside the room, communal areas and around the pool. Staff were great at checkin, breakfast and bar staff, very friendly and polite. Now the location is amazing, few mins walk to the Marina, supermarket and some small bars. The beach that leads to old Vilamoura is only a 5min walk away. Bus stop outside the hotel is convenient. There's a secure area to store luggage on your last day. The pool area was great plenty of sun loungers, and shade, there were two pools both extremely well maintained and cleaned in the early hours.

Jennifer Moriarty

The balcony was lovely but the room was very basic. The shower floor could use a good scrubbing in the seams. Had a funky smell to it at times. The location was very close to the marina so that was nice. Front desk was not transparent on having to book a reservation to go swimming in indoor pool. Hot tub was not hot.

Harry Johnston

Pretty good hotel,solid and cleanly rooms,well maintained and managed,decent facilities such as the 3 outdoor pools and outdoor dining area however some of the facilities are questionable such as the hot tub which is really hot and more cold,the golf transfers are a bit tricky to navigate without a booking system and the tennis/football area which is rented out by the same lady teaching her classes with minimal numbers for hours on end each day and when trying to access said facilities to play football she came across as quite rude and patronising, pool table also opening at 6 o'clock at night causes quite a demand for play as it's an hour rental at a time meaning only a handful can acces per night. Although beach access is incredible and very respectful cleaning staff who do a terrific job. Also stunning views for those who opt for a balcony room overlooking the sea.

Caroline McCarthy

This hotel is located in a great location with fantastic views over the coastline. Reception and general areas are well presented. Bedroom was slightly dated and in need of some attention, but very functional with safe and toiletries provided. Rooms either face the coast or inland directly over parking, and were serviced every day. Buffet breakfast was plentiful but felt a bit samey after 7 days, we had the Buffet dinner one evening but I can't say that it was value for money @ €33pp and I'm glad we ventured out in the evenings for food instead. Il Bascilico bar restaurant was good for getting drinks or a snack during the day. Some staff were very friendly, some others not so much. There were plenty of sunbeds around for guests even despite other guests reserving beds before 8am. What is really lovely about this place is there are a couple of seating areas that max the views if you want to get away from the pool. Would recommend a stay for the location.

Lisa Le Touze

I came here with my 3 children (19, 17 & 12) and we loved it. The location is great with wonderful sea views. We had two sea view rooms which are worth it. Loved the pool area and the gardens and access down to the beach. Used the tennis and Padel and volleyball facilities. Slept well and music went quiet after 11pm. Friendly staff and great choice for breakfast. Maybe the rooms are looking a little tired but we didn’t care! Loved The Algarve.

Andrew Hoblyn

Very nice hotel, food is good, plenty of sunloungers. Bed was big and comfortable, room was clean. Bathroom could do with an update though, maybe replace the bath with a walk in shower? Overall we enjoyed our stay here.

Jelena Dobrosavljevic

Our stay at this hotel was very disappointing and far below what you'd expect from a 4-star establishment. One evening, the shower hose in our room broke, making it impossible to take a proper shower. We immediately reported it to the receptionist, who told us someone would come to fix it right away. No one ever showed up, and we received no updates. We reported the issue again the next morning to a different receptionist, who also promised help—but once again, no one came the entire day. We ended up having to pour water over ourselves using bottles for the remaining two days of our stay. That is completely unacceptable for any hotel, let alone one with a 4-star rating. The food was extremely repetitive, with the same options every day and no variety. Worse, it wasn’t even well-cooked. The rooms are small, with old and worn-out furniture, and visible peeling paint. The entire hotel feels outdated and is badly in need of renovation. The only positives were the beautiful ocean view and the hotel’s good location near the beach. Unfortunately, those are not enough to make up for the many issues we experienced. I would not recommend this hotel. It does not live up to its advertised star rating.

Lyndsay Sacre

Our family group stayed here for a week. We had a great time. There is a lot to do at the resort and the setting is beautiful. Lovely pools, a baby pool and indoor pools as well. Plenty of seating area outside on grassy areas or around the pools. Breakfast buffet is extensive and the staff very efficient and kind.

Angelica Racovita

Fantastic experience, booked tickets in advance for a cheaper price, everything was clean, didn't have to wait long for the slides, staff were really nice and patient, spacious everywhere. Loads of fun! Well worth every penny

Andrew Arnold

Excellent day out. Was busy and noisy but that's what we expected and everyone had a thoroughly excellent day out 👍😊 Worth buying tickets in advance on he morning to save 10%

Melinda Barthel (NotJustAMum)

I would recommend booking the 3 hours because time starts ticking as soon as your ticket is scanned, the price difference to 2 hours isn't significant for what you gain. We brought our own towels. We rented two lockers. Don't forget to take the wristband back to get your deposit. There's a cafe that you can access via some stairs from reception, so if you have some people in your party that don't or can't swim they can pass time here. The food is decent and not overly expensive. My husband used the spa facilities but I didn't. The outdoor slides were not in use when we went as we were a couple of weeks early to when they open so I can't comment. Indoors was pretty busy but they have sections for younger and older children, although below 9 they require an adult with. My 9 year old tried everything on offer. She enjoyed herself. Lots of people had waterproof protection for their phones, so consider this. It makes taking your own pictures less worrisome. Otherwise they offer pictures you can buy that are taken by their own staff. I'm not sure of the pricing. We didn't go during peak season so waiting times were none or reasonable. I think for older children 12 and above, the outdoor area has definitely more to offer but there are some indoor slides that are quite thrilling. Give yourself 20-30 minutes to change back so don't leave at your designated time on the dot. It's possible you might be charged for overstaying. You can get stamped to go out with the option to come back within your allotted time. Yes I would recommend but expect to pay about €120 for a family of 4

Daria Paszkiewicz

After reading other reviews we were slightly concerned about possible queues. There weren't that many - just a few rides had really long waiting lines, others were reasonable. We went in on a Friday, mid July, so high season. Great choice of slides and rides for big and small people, with more or less courage. And water seems to be salty rather than chlorinated, which is really amazing.

Ruben Franco

A great place for everyone to spend the whole day, so many water slides and rides to choose from. Worth the money. Fantastic day out, place is really clean and tidy.

Keri Roblin

Lovely hotel with lovely staff. We went B&B only, but the breakfast buffet was excellent. Everything from fresh fruit up to a traditional fry-up. Everyone was catered for. The hotel was spotless, including pool and bar areas. Very convenient location for walking into the Old Town, or down to the zoo known as 'The Strip'! A tourist train stops outside if you don't fancy a walk. Plenty of local restaurants and fast-food places nearby also. We thoroughly enjoyed our stay here.

bery wgt

A fantastic stay, returning to Albufeira and also Cerro Alagoa after 10 years. The staff have changed in that time, but their attention to detail and ability to go above and beyond made the stay a memorable one. We opted for roadside rooms instead of our usual pool/sea view, and they were clean and quiet. The breakfast is something special! A special mention for Sammy and Tiago in reception who were so helpful, and arranged a late checkout for us at very short notice. This was despite the hotel almost being at full occupancy. And also a special mention for the bar staff Peri and Paulo for the late night drinks and chats.

Oak Green

Stayed here for a golfing holiday in April 2025. Handy central location, Uber taxis to old town and strip around 4 euros one way. Good selection of food for breakfast, on site bar has regular entertainment. Didn't use the pool or spa facilities so can't comment, but we would stay here again. Keep up the good work.

Cave “Maddy” Man

It's a great location right in the center of town. Super convenient. Great spa facilities. Clean unit. It's not modern but it doesn't matter because of other good things make up for it. Great staff. I came to this hotel/resort unit last year and I chose to come back again this year. I have a timeshare unit so I don't know what the hotel rooms look like. But overall a very pleasant stay.

lee williams

stayed b&b. reception staff not friendly at all told 28euro for meal on easter Sunday per person then to wait until 7pm to go for food to be told its 45euro per person! you can walk 10 mins up road for a very good meal with drinks for 3 people for a total of 50euro ... and if you want to use the swimming pool inside, you still have to pay for a cap to go in but not the outside pool, so that's 4 euros each person. last night when relaxing, a huge cockroach ran from under bed ! I was looking for more after and looked under bed full of dust and bits, so it's never cleaned under there, and this is meant to be a 4-star hotel ... good bits, bed, very comfortable location, decent, and breakfast good would we stay again no

Keith

From the moment we arrived the staff were helpful. Nothing was too much trouble, even opening the gym up early for me each morning. The rooms were clean and tidy and cleaned each day without any fuss. The location of the pool to the hotel amenities was perfect and the gym well sited next to the pool. The long and sandy beach is really close, no more than a 2-3 minute stroll and from there a stroll along the beach front to the lively Marina - for more shopping! Looking forward to returning next year. Thank you for a great stay.

Nick Garavini

This was our second visit to this hotel, the first being for our honeymoon in 1999. Whilst the rooms are somewhat dated (still some of the same room and bathroom fittings from when we first visited) this should not detract from what is a wonderfully located and appointed hotel. Firstly, all of the staff were attentive and friendly and nothing was too much trouble. When they found out it was our silver anniversary visit, we received a surprise bottle of fizz and chocolate covered strawberries. A really nice gesture. The best aspect of this hotel is the gardens to the rear. Plenty of space for both sun seekers and those preferring the shade. Always enough sun loungers and thankfully no early morning rush to reserve beds is necessary. Location wise, this place is perfectly situated. Close to the beach and marina but far enough that you can't hear the music etc. From the late night bars. Breakfast offering was excellent with something for every taste.

David Perkin

Hotel was ideal for our group of 4 golfers. The hotel was well situated close to bars and restaurants. The hotel itself was clean and well kept. The pool area was clean and tidy with plenty of loungers. Breakfast buffet was well stock with loads of selection from cooked breakfast, fresh fruit, cereal and pastries. The only negative was that our room was not ready to check into at 2:00pm as was agreed. However this was not the end of the world and the hotel provided us with some drinks tokens as a good will gesture. But overall we all had a good stay.

Dominic Saul

Booked the hotel as part of a golf package. Great transfers from the hotel to the Dom Pedro golf courses, which were 10-15 minutes away. The hotel room was clean and comfortable. The location of the hotel was good for access to the Marina area and the beach. The pool was a good size with plenty of room around it with enough sun loungers that it was easy to find a space. Good bar to service the pool area. Very happy overall and would definitely use the hotel again for another trip.

Sarah-Jane Lewis

We enjoyed our 5 night stay. The location of the hotel is convenient - short walk to the beach and harbour, with a convenience store close by. We enjoyed the pool and surrounding area. The pool bar was fairly priced. The hotel was well staffed and staff were polite and helpful. There was a nice view of the beach from our room. Towels for the beach and pool are given to guests which is helpful. The gym didn't open until 10.30am, it would be nice to use the gym in the morning from 7am before it gets hot (even if it is a very small gym). The breakfast area gets very busy in the morning after 9am. The TV in our room worked intermittently. We experienced a leak from the air con in our wardrobe. Luckily it did not ruin our clothes as we noticed it straight away during the night. This was tended to straight away in the morning by the hotel which was good. There were some activities such as aqua Zumba and yoga which were great, it would be good if the hotel promoted these when booking and on arrival. Overall we enjoyed our stay.

Graeme Lynch

We are just back from 10 days staying in this amazing hotel. We booked based on the amazing reviews and it did not disappoint. I think the only thing I would rate down is the theatre so let's get that out the way. The pillars in here are a bit of a nightmare so unless you get the right seat it's difficult to see the stage. Now the good stuff, everything else. The hotel is massive, there's so much going on. The rooms are very well maintained, cleaned every day unless you pop the do not disturb sign on, and you are provided a bottle of water to refill every day. There are a few swimming pools, and we mainly spent time at the entertainment pool. Here there were 3 water slides, a large swimming pool and the kids splash park. We were always able to find sunbeds (yes there were the typical sunbed reservers in the morning but we always managed to get the beds we wanted after breakfast). Speaking of breakfast the food was brilliant, themed nights meant it was never samey. There were plenty of tables to sit at, of different sizes. As part of our stay we were entitled to a meal at the Asian restaurant which was enjoyable. The snack bar served great food se well. So much still to mention, the excellent VR area, the mini disco, the location to a nearby beach, the bar. Then on certain days they had birds of prey or reptiles that you could take pictures with. If you haven't guessed already I highly recommend this place.

Ste H

The hotel is absolutely spotless! The cleaning team are constantly keeping all the areas pristine. The rooms are really nice, bathroom is very modern and smart and Shower is very powerful. The swimming pool is also really clean as are the slides. Great kids play/splash area with smaller slides for the little ones. Life guards constantly keeping a watch over the pool! The kids entertainment is great and has trampolines, castles and games. The staff are very polite and friendly. Just a 5 min walk from the beach and there’s a little land train right outside the hotel for travelling into the nearest town. We are half way through our holiday and would definitely recommend this hotel. 5 stars from us 👍🏻

Amy Hicken

We have just got back from staying at this hotel. Could not recommend it enough. Staff were polite and helpful. It was exceptionally clean, always cleaners walking round with a smile on their faces. The food was good, and was something for someone every day (if that makes sense). Land train that stops outside that goes to the next village. Big supermarket 10 minute walk. My 2 year old and 5 year old absolutely loved it. We will definitely be going back.

Margaret Connolly

If you want a quiet relaxing hotel this is not for you. The hotel was excellent. The food, staff and cleanliness were good The amount of kids were like a uncontrollably playground. On our last night we were sitting having a quiet drink were then taken over by a young football team shouting, play fighting and standing on back of furniture with no control or respect and regard for hotel residents. Eventually forced us out of our area. A shame but would not go back and would not recommend

Graham Williams

I have just returned from a family holiday at Ukino Palmeiras Village - Family Resort . The hotel exceeded our expectations in every department. The food is good with lots of choice, the hotel is modern with large bedrooms (excellent big beds) modern, large shower rooms, the staff friendly, polite and efficient and the facilities plentiful. Furthermore the All Inclusive bars serve named spirits (Gordon's Gin, Smirnoff Vodka etc) and branded mixers. If you are going on holiday with children you simply cannot go wrong with this hotel.

Sukaina Sheraly

We recently stayed at Pestana Blue Alvor as a family of five and had the best experience ever! From the moment we arrived, we felt so welcomed and cared for especially thanks to Joana Faustino, who truly went above and beyond to make our stay exceptional. Joana showed incredible professionalism, warmth, and genuine kindness in every interaction. Her communication was thoughtful, clear, and always timely. It’s rare to meet someone who connects so naturally with guests while upholding the values and high standards of a place like Pestana Blue Alvor. She made a real difference in our experience, and we’re so grateful for her care and attention. Beyond Joana, every staff member we interacted with was friendly, helpful, and committed to making our stay special. You can tell this resort values service and hospitality at every level. As for the resort itself, it’s beautiful, clean, and thoughtfully designed. There is truly something for everyone, but it’s especially perfect for families with young children. The variety of activities kept our kids entertained and happy the entire time. Our stay was not only comfortable but truly memorable and we’re already looking forward to coming back, knowing such wonderful people work here to make each guest’s experience so positive. Thank you, Pestana Blue Alvor, for a fantastic family holiday!

Joshua Davidson

Pestana Blue Alvor – Family-Friendly Resort with a Few Drawbacks We recently stayed at Pestana Blue Alvor and overall had a good experience, especially traveling with kids. The hotel is extremely family-friendly, with loads of activities to keep children entertained all day. The pool area is fantastic, and the property is within walking distance of the beach, which was a big plus. Rooms are air-conditioned and comfortable, though some areas, like our bathroom, felt a bit dated and could use an update. Food was generally fine—nothing remarkable, but in line with what you’d expect from an all-inclusive. However, the coffee was pretty terrible. If you care about your morning coffee, you might want to venture out or bring your own. One of the most frustrating aspects was the elevator situation. During peak times, you could easily wait up to 10 minutes to get in one, even though there are four lifts—most were constantly full. On the positive side, free parking and charging ports for electric vehicles were very convenient. If you’re traveling with kids and want an easy, activity-packed resort near the beach, this is a solid option, but be prepared for some small inconveniences. I've included food + drink in service hence 3 stars.

Adele Heathcote

Rating: 4.5 out of 5 I recently returned from a lovely stay at the Pestana Hotel in Alvor and overall had a really enjoyable experience. The hotel staff were friendly and accommodating throughout, which made a great first impression. The pool area was beautiful, clean, and perfect for relaxing—and it’s just a short 5-minute walk to the beach, which was a huge plus. One of the standout highlights was the Bubble Bar in the evenings, which offered live music every night in a really lovely setting. I was pleasantly surprised to find that all the spirits included in the drinks package were branded bottles, which is quite rare for all-inclusive hotels. It definitely added a premium touch to the experience. That said, there were a couple of hiccups. Unfortunately, I was stuck in a lift for 45 minutes, which was quite a stressful experience. The next day, there was a power outage (understandably out of the hotel’s control), but we had a dinner reservation that wasn’t rebooked for us once power was restored, which was a bit disappointing. As for the food, it was generally what you’d expect from an all-inclusive resort. However, I did feel that the selection was limited, with a heavy focus on fish (around 70%) and very few chicken dishes available. More variety would have been appreciated. Despite the minor issues, I had a great time and would definitely recommend the Pestana Hotel for a relaxing getaway. With a few improvements, it could easily be a 5-star experience.

Nathan Snell

We had a fantastic stay at the Pestana Blue Alvor Hotel! The location is absolutely perfect—just a short stroll to the beach, with beautiful boardwalks that lead into town. The scenery is breathtaking, especially during the early morning beach walks. The food was consistently excellent—fresh, beautifully presented, and full of variety. The staff were all so welcoming and friendly, making us feel right at home from day one. A special mention has to go to our cleaner (of room 603) and entertainment team who truly went above and beyond—Teresa in particular was amazing, bringing such positive energy and enthusiasm every day. This place is the perfect mix of relaxation and fun in a stunning setting. Highly recommend!

hicham badrin

I stayed at Pestana Blue Alvor with my friend, and it was an unforgettable experience! We truly enjoyed the atmosphere, the friendly staff, and the excellent service — everything felt warm and welcoming. One of the highlights of our holiday was at the hotel restaurant, where the team surprised us with a beautiful performance of an Italian song — such a lovely and heartwarming moment! A special thank you to Mr. Carlos, the manager, for his professionalism and hospitality, and to all the staff who made our stay memorable. I highly recommend this hotel and will definitely come back again!

Kaur Kang

Review of a Disappointing First Day at NAU Salgados Palm Village, Albufeira Our first day at NAU Salgados Palm Village has been a major disappointment, to say the least. We are a family of 16, including several children who were excited for a relaxing and fun holiday. Sadly, it’s been anything but. Restaurant Reservations & Dining One of our biggest frustrations has been the dining arrangements. We were told reservations were needed for every meal! As we are such a large group this means 6 bookings three times a day! They had no interest in assisting with this process! When we finally got seated, they wouldn’t even accommodate our group together, forcing us to sit at separate tables. The lack of proper signage on the food (we are vegetarian/ allergies) and staff not knowing themselves has meant we have had to have be cautious and eat very little. Amenities Misleading The photos and information provided about the hotel were incredibly misleading. We expected facilities like a pool room, an arcade, a spa, and an indoor swimming pool, as clearly shown in the promotional materials. None of these were present! This was especially disappointing for the kids, who were eager to swim, but discovered there wasn’t even an indoor pool. Why are they showing photos of amenities they don’t have!!! Apparently it’s because their sister hotel (a 15 minute drive away) has them, at an extra cost! No Common Area or Lobby There is also nowhere to sit indoors. We were surprised to find there’s no proper lobby or communal space inside the hotel where our group could relax together. It’s bizarre that a hotel of this size and standard lacks basic indoor areas to gather. Live Entertainment Not As Expected We were looking forward to concerts and live entertainment, which seemed to be a highlight of the hotel. However, there is no information given On entertainment and it is not of a standard to match a 4star hotel! Shuttle Service Issues Adding to the frustration, there was no clear information provided about the shuttle service. We expected to be able to explore the area more easily, but the hotel failed to provide any guidance on how to access the shuttle. Nightmare Check-In The experience started on the wrong foot with a chaotic and poorly managed check-in process. The staff seemed overwhelmed, and it took far longer than expected to get settled. Overall, our group—especially the kids—are hugely disappointed with the first day here. We will be meeting with the manager tomorrow to discuss these issues, and we’re hoping she can still turn things around and salvage what’s left of our holiday. Right now, this has been far from the experience we were promised and expected. Would not give them even 1 star, 0 star review from us!!!

Martyn Taylor

Unbelievable hotel! The layout and ground are amazing and the room (2 adults 3 kids) was absolutely massive! The balcony is the full length and almost a waste given how big! The food and service was 2nd to none and a nice touch i have not seen elsewhere is the full list of cocktails kids can have but obviously without the alcohol.

Christian Adindu

Can do with an upgrade to the rooms, they probably were great many years ago but definitely dated now. Toilets and bathroom need better cleaning. Food was very good and there pools great. Located closer to the beach. The hotel is quite safe... Kudos. But that feeling of safety disappears once you step away from the hotel into town. They may want to increase the number of English speakers at the hotel restaurant.. Otherwise the food was great.

Traceyggpw Richardson

Beautiful place, lovely relaxed hotel. We had a 2 bed 2 bathroom room... it was massive, plenty of storage space. Huge balcony. Staff were pleasant and helpful. Free train to the beach. No shops around so we got a taxi into the Old Town. €16. Food was lovely, sometimes not very hot but when you have so many ppl to cater for its not always possible but there are microwaves if you need to use them. You do have to go online and book a table and a time for your meals. I would recommend and definitely return.

Dawn Thankachan

Pros: This resort is great especially considering it's only rated as a 4 star! Good value for money. Food was amazing throughout the week. There is isn't a lot of food choices but this meant all the food was tasty. There were wood fire pizzas and barbeques were actual on top of coal. All the rooms were clean, spacious and housekeeping was good. Lots of swimming pool so it didn't feel crowded which was great. Lots of choices of drinks, and all were mostly nice although sometimes inconsistent, Cons Limited number of staff, it would be great to have more staff around the place. In the dining rooms was enough, but would be good to have more staff around the place. Idea of reserving table is inconvenient because it's neant to be a relaxing holiday, not spending time reserving as you may not always know when you might be feeling hungry. Having said that, whenever we forgot, no issues getting table 20€ deposit for towel is a bit too much Beach is around 20 mins away and at night, there is no light on the path.

Ricardo Almeida

The hotel staff has an outstanding efficiency: rooms are always clean, buffet area amazingly organized. Speaking of buffet the variety and food quality are fantastic always having local food in very high standards-we loved it! Both pools have heated water, the room size is surprising and having a proper fridge helped us keep our drinks cool at night. This isn't just another hotel, in so many years traveling I can't remember being so well received - they really cared about our well being!!

Giedre Rose

Would never stay here again. The atmosphere wasn’t great and there were a lot of things that went wrong during a 5 day stay?! I was expecting more from this hotel. They ask you for a €100 deposit and they never gave our deposit back as we paid by card they said it would be refunded but it wasn’t. I found a fly in my food on the first night (photo included), it crawled out of my olives, definitely not the start I was hoping for. After a long journey it was really disappointing. A few days later we also spotted a cockroach near the food and drinks area. This made us feel uneasy about the overall cleanliness and it put me off eating at the hotel for most of the stay. In general, the experience wasn’t great — the staff weren’t particularly friendly, and although the bar staff were polite, some of their comments came off as inappropriate at times. The pool area was always overcrowded, and we could never find a free sunbed. On top of that, our bed sheets had a musty smell, which added to the feeling that things weren’t being properly maintained. Overall, the stay didn’t live up to our expectations, and we wouldn’t return.

Luba

Very pleasant stay. Spacious twin room, with a balcony and kitchenette. Lovely spa area with steam, sauna and relaxation room. Unfortunately the jacuzzi wasn't hot enough even after asking staff to check. Large pool area, both indoor and outdoor. Hotel had a lovely smell and was well maintained and clean. Friendly and helpful staff. Buffet style food, plenty of options and other places to eat locally. Close to Maria Luisa beach and the strip- if you're into partying! Only gripe was that we had several issues with the key cards not being programmed for the accurate amount of days. Overall very good, would stay again. Great value for money.

Vi Eze

Overall good hotel. The room could do with an upgrade but was nice, clean and spacious in the suite. Outdoor and indoor pools (great as there were rain showers) were good. The animators were fantastic, friendly and active and the kids enjoyed their activities. Hotel shuttle bus to beach and town was great. Food and drinks was good; especially if staying with kids. Desserts could be better as it was mostly differnt flavour mousse. We visited in Apr2025, so it was not too busy and we were well attended to. Would choose this hotel again.

dawn Denton

I could not fault this hotel .The hygiene level is very high the staff all have a roll in keeping everything efficient so everything is spotless. The food is delicious with a wide variety to choose from. The rooms are lovely comfortable bed all amenities are there nice balcony to sit out.close to shops and 15 minutes from beach which is beautiful.

Kate Byrne

This hotel is a business style hotel and not comfortable enough for a holiday. The spa is very basic in design but the staff are excellent. Wonderful treatments. The pool area is nice but cramped. You have to go to the bar to order food and drink and then they will bring your food poolside. It takes AGES. The pool is not heated and therefore it was ice cold in August! The rooms are sparse and more like you would find in a business hotel. The beds are rock hard. Nice views though. Room service staff are very helpful. The beach is a nice walk away. There is a free shuttle. However, you have to pay to use the hotel sun beds which I found rather odd. No food and drink service provided at the beach. You have to walk quite far to buy water etc or bring it with you. The hotel is very clean and the staff are good but I wouldn’t stay again for a holiday. I think a short visit or business then it’s fine.......underwhelmed

Bento

Big rooms but everything about the hotel is a bit outdated. It’s clean and everything works but it’s ripe for a good remodel. Staff are very nice. Breakfast was not great but certainly not bad either. 15 min walk from beach and there’s a free shuttle bus too.

Alexander

Shuttle to the beach and the friendly reception staff makes it worth the money. The gym wasn't up to my expectations - not for weightlifting. The swimming pool area and garden are beautiful. The food choice at breakfast was sufficient . Rooms are big. BUT the cleaning maids are very loud in the corridor and disturbed our sleep couple of times early in the morning - this is why we will not go back. The cleaning maids do not understand that the guests are here to relax and to rest and they make a lot of noise outside the room.

Alain Guggenheim

I write this review from the perspective from a 5 star hotel, where I expect just an extraordinary and flawless stay: - the management and service is miserable, we were not treated as guest but just as paying money machines - none of the staff speaks english (which is rediculous for a 5 star hotel), to order a lunch becomes a challenge - the Kids Club was closed (because the supervisor was sick) without any further engagement from the the management to hire a deputy. The reason to come here was based on this Kids Club for our son, so as it was closed, the whole stay became pointless. The management did not care at all - the breakfast is maximal 3 star level, always the same food from a normal supermarket. Nothing special, same as in an Ibis Hotel - the rooms are very small without sea view - the pool is very large and nice to relax, but nothing more - the gym and sauna are very small - the food what you see on the pictures doesn't exist - in general, the pictures are not reflecting at all what you get Overall, the hotel deserve 3-4 (hotel) stars for the fascilites and 3 stars for the food and maybe 2 stars for the service. I cannot recommend at all.

Leanne Taylor

No tea or coffee service in room. Only water in mini bar fridge. No breakfast as were told that others had taken 2 so they didn't have enough for everyone. Room ok though. Pools & spa pools were empty or half empty. easyJet's idea of putting us up for our delayed flight!

Annalise D'Mello

We had most of our wedding party stay at this hotel and all agreed that it was great in terms of food, cleanliness and quality. The only thing we would feedback on is that we felt the swimming pool is not big enough for the amount of people staying at the hotel. The manager is a real asset to this hotel! It's the first time I've seen a hotel manager make such an effort to introduce themselves to guests and show such caring nature. We could see how much work she put in to make the hotel a safe and happy environment. A lot of our family and friends said they would return in a heartbeat. Thank you for hosting all of us!

Roisin Keane

Can not fault this place, was kept spotless, rooms were cleaned daily; The food was a really good selection with constant rotation and plenty of variety for everyone; We had two small children with us (4 and 1) and the entertainment was next level and the staff could not have been more helpful and just brilliant so much to do; and Will definitely be back next year.

mike swinburn

This surpassed expectation! I'm genuinely impressed with everything! So I'll breakdown my reasoning: Facilities and rooms: Everything is extremely well maintained. Layout of restaurants, bars, pools, entertainment, and rooms are all well laid out and thought through. The resort is well situated, being under a 10 minute walk from the beach. The rooms they have everything you might need. Beds comfy, lovely having a balcony. There is also decent insulation to the windows, so when evening entertainment begins, you won't be disturbed. The on site splash park and Kids Club is a massive bonus this this resort. Food and drinks: I was super impressed with the selection and quality of food available. The main restaurant rotated the menu throughout the week to keep variety. There are plenty of options for kids and adults. Drinks selections were very good. You won't get top shelf spirits, but cocktails were very nice(if not a bit lethal 😂). Wide selection of soft drinks (please can you let me know the ice tea name as it was delicious?). Between main meal times, the snack bar continuously was stocked (we were impressed with the pizza being made fresh on site-lovely). Cleaniness: absolutely spotless (literally)! When we had our room cleaned, it was immaculate. We were super impressed with the towel swans. Entertainment: Entertainment staff were really energetic and friendly and helped get peoples engagement with activities. Wide selection of activities at the resort. Evening entertainment had a rotation, so there was variety from discos, local folk dancing, quizzes, bingo, etc. Lastly, the ultimate asset to this resort : It's staff! From the moment we arrived the staff were kind and helpful. Everyone was super hard working, energetic, and excited to ensure you were looked after. All staff had fantastic attention to detail (ended up listening to management discuss with staff opinions on how to make minor improvements). I also have to give a special mention that the entertainment staff are on the next level, they especially were great with the kids (really making them feel special). This resort really looks to improve on an already impressive performance. It's great for everyone but especially for families with younger kids. We are considering coming back in the future.

Tim Ummels

Club Humbria, nestled in the charming coastal town of Olhos d’Água in Portugal’s Algarve, provides a comfortable base for exploring the region. The rooms are spacious apartments, each equipped with a kitchenette (sink and microwave) in the living area, where two couches double as beds. Our apartment featured a large balcony off the living room and a separate smaller balcony connected to the generous bedroom, complemented by a bathroom with a bathtub, toilet, hot showers, and ample water pressure. The hotel’s all-inclusive buffet has fewer options compared to all-inclusive resorts in other countries, suggesting Portugal isn’t a typical all-inclusive destination. However, the food is fresh, warm, and tasty, with daily themes like Mexican, Asian, and Around the World, repeating weekly. Breakfast is a highlight, offering continental and British options, a variety of fruits, charcuterie, freshly baked eggs, and bread. The bars enhance the experience, serving branded liquor (a big plus), good coffee, six flavors of slush puppies, ice pops, and a solid assortment of cocktails and mocktails. However, the lack of table service during meals and evening shows is a drawback, as guests must fetch their own drinks. Just a 10-minute walk from the hotel, Olhos d’Água’s old town offers restaurants, a bar, and a free to visit local beach. Nearby, you’ll find Intermarché (a large supermarket), AlgarveMarket (a smaller supermarket), and souvenir shops selling crockery, bottle openers, Portuguese rooster figurines, and bracelets. For livelier activities, Albufeira’s old town, with its bustling bar strip, is a €12 taxi ride away, though it can get rowdy with young people drinking heavily by 4:00 PM during our weekend visit. We also visited Loulé’s weekly market and its beautiful Moorish castle, accessible via a museum for less than €2 per person (free for children). The castle offers exploration of ruins, a climb to the top for stunning ocean views, and is a five-minute walk from the market. A one-way taxi to Loulé for four people cost €36, compared to tour operators charging €30 per person. Entertainment at Club Humbria is modest, featuring Kahoot quizzes, a local band, a magician, and shows by the entertainment team. While the effort is appreciated, it lacks a ‘wow’ factor. The weekly Friday pool party is less extravagant than at other hotels, and the DJ plays a repetitive setlist for two weeks, featuring dated tracks like Macarena, Robin S, and Fatman Scoop. The Melody Bar, where shows are held, is too small for the number of guests, accommodating only about a third, which is disappointing. Additional drawbacks include the absence of an on-site shop, requiring guests to visit nearby supermarkets, and unheated pools, with morning water temperatures at 24°C, which I found too cold for a comfortable swim. These limitations detract from the overall experience, especially compared to more amenity-rich resorts. Safety was never a concern in Olhos d’Água, a developed area with no visible crime around the hotel, even in the evenings. Taxis are plentiful for easy travel. Club Humbria is worth a visit for its proximity to local attractions, quality bar offerings, and relaxed atmosphere, but the limited buffet variety, modest entertainment, lack of on-site amenities, and absence of table service make it better suited for a short stay

Jack Harding

Had an amazing holiday here over the Easter. Staff are amazing! Cleaners do a fantastic job and the food is amazing! Food In the main hall is always different although the do always do the same pizza/chips and pasta for the kids. Themed food nights are also really good! Value for money id definitely return to this hotel

Mary Cade

We had a fantastic week at this hotel as a family of five. The hotel is super geared up for kids with great entertainment and a fantastic kids club. I want to give special thanks to Catarina who my four year old Reuben took a special shining too ❤️ all of the staff however are fantastic and really went out of their way to ensure the kids felt special, it was actually hard to drag them away from the kids club they had so much fun! The hotel and pool is super clean, everywhere! Probably the cleanest resort we have been to, there are lots of staff and for this reason everything runs very efficiently. The buffet and restaurants are fantastic (we especially rated the oriental restaurant and wished we had booked more sittings!) The one criticism which I have to mention is that the hotel does not cater particularly well for those with allergies or vegans. My daughter has many food allergies, and although the allergies were labelled on lots of foods they were quite often wrong (for instant chips said they contain all allergens from milk to seafood), I get that they are covering their backs but clarification of ‘may contain’ and ‘contains’ would be helpful. The deserts are plentiful and delicious but not if you can’t eat milk, with the only option often being an ice pop for my daughter. The chef in the Mediterranean restaurant did go out of his way when we were in there to create an açai sorbet and fruit dish for her which we were super grateful for but I really think the resort would benefit from some more sorbet options. Oat milk is available in request but not readily available from the buffet, and we had to by vegan butter from the local shop our self so we could make her toast or ham rolls. For this reason we would be unlikely to return as our daughters diet is a priority and I’d like her to feel more included with more options, but if you don’t have a special diet then this hotel is absolutely perfect! Thank you!

Steven Thomson

Spent last 10 days here. Had a fantastic time. Absolutely First class hotel. Would highly recommend. Facilities are top class..restaurants cater for everyone, food amazing. Hotel is spotless. Room cleaned every day with towels replaced. Entertainment was good. Couldn't ask for more. Will definitely be returning

Charlotte Bailey

Have just arrived back from a short 3 night break at this hotel. Really glad I made the last minute booking. The staff couldn't have been more helpful and always something going on to keep everyone entertained, or you can just relax on your sunbed without being hassled by the entertainment team. Would definitely visit again!

Kav Stodd

The staff at this hotel are excellent, great facilities and entertainment. The food was delicious and fresh. It is a great hotel for families . The room was very comfortable, very clean with a fridge to keep things cool. Not too far from the beach and again the staff are brilliant from the receptionist to kid's entertainers to the bar staff. We will definitely return.

Deborah Fletcher

Excellent hotel there is not a negative thing to say about it. The hotel is immaculate and the staff are so friendly nothing is any trouble. The food was amazing and well presented and food kept hot, which is unusual for buffet food we were there a week and there was something different every day. Both the main Restaurant and the Snack Bar Restaurant were good. There are plenty of drinks stations around the hotel and the wine, beer and cocktails are great. The Oriental Restaurant was also good. The Entertainment team were brilliant there was entertainment throughout the day for Children and Adults and also during the evening. Our room was cleaned every day and our towels replaced. This hotel is brilliant for families with younger children. Close to bars, restaurants and shops and a short walk to a lovely beach. I highly recommend

Konrad Soares

From the moment we arrived, the staff went above and beyond to make us feel welcome. The room was immaculate, stylish, and surprisingly spacious, with one of the most comfortable beds I’ve ever slept in. Housekeeping kept everything spotless throughout our stay. The on-site restaurant served top-notch meals — seriously, don’t skip the breakfast. The pool area was clean and relaxing, with plenty of loungers and a great bar service. What truly stood out was the level of service — every team member was warm, helpful, and genuinely cared about our experience. If I had to nitpick, the only slight drawback was the distance to the beach. It’s walkable, but not ideal if you're looking to step out and immediately hit the sand. That said, the quality of the hotel more than makes up for it. We’d absolutely stay here again and recommend it without hesitation!

Jackie Francis

I have visited this hotel for many years and the new management have changed it too much. I believe for the traveler who wants a base to sleep in it is still good value for money. For an old time Portugal devotee of fine dining and cocktails in the evening, this is no longer a desired destination. Only 2/3 years ago, the restaurant had a menu to be proud of - non-residents booked for its quality of choice, chef skills and atmosphere. An excellent restaurant and chef have now been replaced by a cook with such a limited menu, that the only option for a non-fish lover are chicken or steak. Even the minimal menu, does not have full availability. Served sadly with a helping of non- negotiable, non-identifiable vegetables (maybe boiled aubergines and courgettes with a tin of carrots and peas thrown in is my best guess). Cocktails in the evening are not an option - the previous menu and skills discarded. Ingredients to make holiday treats, no longer even available. Everything was sadly no, it hadn’t been reordered. Bar snacks gone and no option to purchase anything. Oddly, the heath makeover of the resort does not extend to offering a choice of healthy eating - instead the same greasy chips were served noon and night with every meal, cheese oozed but fresh salad choices as main or side dishes were unavailable. The only respite was the oft requested ‘punched’ potatoes - less greasy but not to be confused with crushed, sautéed or any other restaurant quality side dishes you may have expected at a 4-star hotel. Staff remain amazing - 5 out of 5 for staff. If we hadn’t had mobility issues in our party, we would only have slept there.

Karen Kent

Lovely quiet location, spotlessly clean, good dinner & excellent fresh breakfast with very good coffee (machine ) all the staff were helpful & friendly. Lovely service all round. Padel court , 2 lovely pools & nice lunch at the pool bar. There is a hill to negotiate to the village centre ( didn’t worry us too much as we were on a walking holiday anyway) bus stop just outside entrance & plentiful Ubers/ taxis about. Great little hotel & happy to recommend.

Christine Dymond

Lovely hotel. Rooms spacious and well presented and maintained. Staff were wonderful and helpful. Location good but not ideal if you have mobility issues as it’s a long walk down hill to beach area and restaurants and even longer back. You need those restaurants as the hotel restaurant is far from good which is such a shame as the rest is brilliant . Breakfast was excellent across the board with lots of choice. Pool area is well planned and quiet. Pool small but adequate if a slight chilly to get into but worth the effort.

Paul Clarke

Appalling service, I unfortunately left behind an expensive belt in my room and checked out. I phoned them the next day to request had it been found and was told they would contact me shortly. I was never contacted and I phoned them again . The receptionist Gabriel was vey rude and put the phone down on me. Appalling service with very rude staff on the front desk. No sign of a manager or someone with some manners

AOIFE TRAINOR

It does not state on the website that upon arrival you are forced to pay a large amount of money as a damage deposit. This was very stressful as it was €400 before we even got in to the room. The room itself was unbearable. There was no air conditioning which we were told to just deal with. They gave us 1 machine which was meant to blow cold air but actually blew air as hot as it was outside. They then gave us two fans that made strange and loud noises. The sofa beds did not pull out in to beds therefore we had to sleep on the sofa and some of us even slept on the balcony due to the heat and having no bed. The balcony only could hold half of the number of people in the group as it was so small, the chairs on the balcony are plastic and snapped when sitting on them. There was no glasses or cutlery to use therefore we had to go and buy our own. The staff in reception were absolutely diabolical and so rude. When arriving she mocked us by saying “what? have you no money?” After we had just given her the large deposit. The room was covered in ants before we came in. The only good thing this hotel has to offer is the amazing staff in the pool bar. I would highly recommend to not stay here it is run down, outdated and disgusting.

JB25

The hotel looks nice from the outside and when you aren’t paying attention properly but when you look a bit deeper the cracks become obvious. First thing first, there is a stagnant water feature in the lobby and a number of the pools are closed. The rooms have very few electrical outlets with only one in my bedroom. There is no A/C in any of the rooms of the hotel which is crazy and no fans to replace the lack of Air conditioning. The pillows are very uncomfortable and the sheets have stains. The breakfast provided was laughably bad with cold neglected scrambled eggs that looked like they had been reused from and previous day and very bitter pineapple juice. The water provided at breakfast was bizarrely acidic like it was mixed with vodka or the glasses had been washed with bleach. Upon arriving at the hotel within 10 minutes we were offered the sale of Heroin which has never been something I have been offered before let alone so casually in front of the staff at reception. Another couple of men a few days later offered to sell me cocaine and multiple drug dealers freely walk around the hotel and its grounds and are known to and regularly communicate with members of staff. This is unacceptable in any establishment let alone a supposed ‘4 star rated’ hotel with children and families around in full few of the employees. There is a single small and very old elevator in a very dirty corridor surrounded by cleaning equipment and old appliances. We regularly took the stairs out of fear of getting stuck or worse. We told them there were 3 of us staying in one room but were only provided with 2 single beds and they stated we would be charged extra for them to make up a third for us. The only source of joy you will receive from the ‘cheerful’ Balaia plaza hotel will be when you check out and leave the place.

António Oliveira

A lie. This place is not worth a single star. Cockroaches in the rooms, falling ceilings, ripped sofas, dirty sheets, used pillows, we even had to ask the reception for new towels. The room smelled unbearably of tobacco. The worst of everything. Don't be fooled by the photos they post

Molly Suart (Molly)

My mother and I stayed a week at this hotel for a leisure holiday in June of 2019. Once we arrived at the hotel we were rudely greeted by the receptionist who was an older woman, she clearly didn’t care or provided much help. Once we entered our apartment we noticed a sewage smell but didn’t think much of it. We noticed gurgling noises coming from the bathroom, found it strange but again didn’t take much notice. My mother was cleaning the bath/shower before going to take a shower but heard a gurgling noise and suddenly brown stuff came flushing out of the drain hole. To put it simply sewage came up our drain into the bath/shower, the smell was horrendous and we couldn’t shower for our remaining days. We brought it to the attention of staff but nothing was done. I would provide pictures but it’s too gruesome to show. We also ran into the issue of all of our valuables getting locked in the safe but the manager came up and helped us with that issue. There was some lovely staff here during, only for that one receptionist. The hotel is also quite far from the strip. We were not happy with our stay, these issues did affect our holiday. I would not recommend staying here at all. Please avoid at all costs!!

Alex P

Loved the experience. There are two sides of the hotel and don't let that stop you to decide on coming here. Staff were amazing and helpful. We didn't have any issues at all here. Before going on holiday some of the reviews really scared us, but being there I can say now that some people really like to exaggerate or they are really snobs. Below are some pictures from inside the hotel and the view from our room

Sheila Fitzpatrick

We just returned from a wonderful stay at this hotel. From the start we had a great experience. Right on the beach with the sound of the sea in your room (make sure to book a sea view). We got upgraded to an executive suite which was really appreciated and the extra seating area in the room made all the difference. Breakfast was good with a good selection - would have loved an omelete station. There were a lot of older people there (seems Saga do an All Inclusive deal here) but they knew how to enjoy themselves. Seating are in the bar overlooks the beach and it was lovely to watch the sunset with a glass of wine (bar closes at 23.00 - so hotel was very quiet and relaxed. Would definitely stay again. Staff very very pleasant and helpful on reception.

Starasia Starr

Absolutely perfect location. Amazing views from the window. Great breakfast. Comfortable bed. Very clean. Attentive, friendly staff. My only complaint is that the bathroom really needed to be updated in appearance. Everything was in working order, and the shower pressure was good, but it is not as good-looking as the rest of the room. Still that is a minor point because who will stay in their room in this gorgeous location!!

Kristofer Baumgartner

The hotel rooms could use some updating, but if you're spending enough time in your room to care, you're doing it wrong. There couldn't possibly be a better location - very nice pool that goes right on the beach. The restaurants are very nice too, but we're admittedly easy to please. The front desk staff were very helpful and pleasant.

Wacko- s

Superb location right in the heart of the town & beach front location. A 1 minute walk & your on the sandy beach. Very clean beach fantastic walks & picturesque. Hotels superb very clean mint rooms & breakfast n evening meal can't be beaten for the price we paid. Highly recommended for sure. No getting up @ 6am to get a sunbed plenty of spaces. The pools 10ft deep in one end / 3ft other not suitable for little kids

Denis Lepage

Great location, very nice pool with lots of deck chairs but our room was not quite what we expected. We booked a queen bed suite ocean view, the balcony was OK with fantastic view, the mattress was long overdue for replacement, the room itself was in great need of renovation and no wifi signal as we were at the end of the hallway. We did not use the restaurants as the only option was buffet style meals. Also everyday of our stay the room was serviced around 17hre…exactly when we required time to refresh for the evening.

Ashley Friedman

Overall, this was a fantastic hotel! Everything felt very clean, fresh, and well-maintained. The location is excellent—super convenient for getting around. Both the breakfast and dinner buffet were solid, with a good variety and quality. While some of the service at the bar and during breakfast could have been better, it didn’t take away too much from what was otherwise an amazing experience. Would definitely stay here again!

suganthan sivananthan

We stayed at Jupiter Algarve Hotel during the Portugal Spain blackout. Most places nearby were shut, but the hotel had power and their restaurant stayed open, which was a big relief. The breakfast buffet had plenty of tasty options. The deluxe room had a stunning sea view. Spa, gym, and pool were all great. Even though I couldn't speak Portuguese, the staff made it easy by communicating in English very grateful for that. The location is perfect, right near the beach. Overall, we had a lovely experience and would happily return.

Danique Reidsma

Very nice and clean hotel with great service. The staff was very helpful and friendly, and a special shout out to Marcelo Viana, one of the best guest orientated, friendly bartenders we’ve ever met. Would definitely recommend this hotel!

Amna Mehmood

We really enjoyed our stay here. I had no problems. The hotel smells really nice when you walk in but the toilet stink next to the spa and restaurant. Our room was very nice and clean. The English breakfast was very nice on a morning with fresh orange juice. The location is very good across from the beach. Thank you! I would stay here again

elysia dutch

Great view and location- view over the beach, lovely room - freshly decorated. Hotel staff, lovely and welcoming and could not do enough for you! Bar staff- incredibly helpful, chatty and great service. Cocktails are lovely and are priced well- a favourite of mine was the frozen strawberry daiquiri! Spa- gorgeous, 10% discount when staying at the hotel - the spa circuit was wonderful and Diana gave me a wonderful deep tissue massage- highly recommended although slightly expensive. Snooker tables- €6 an hour located down in the bar area but great fun and Antonio was a great help! The pool was well managed. I would definitely stay again. Constructive feedback for the hotel: The WiFi service was intermittent in the pool area and didn’t cover the balcony’s- a recommendation to improve the WiFi coverage area. There are sometimes not enough sunloungers to accommodate all guests- when some guests reserve beds with towels - there is nowhere to lie.