Thea Maloney
It was a beautiful place to stay! Lovely Breakfast, lunch and dinner service with variety of food options.
Staff were lovey! Two of the young girls (Alessia and Giulia) were very welcoming, getting us involved with the Activities that are provided throughout the day! Also made sure too chat with people during the Entertainment, dancing and laughing with us all making our experience a great time! Very friendly people! I would defiantly recommend this hotel as a place to stay! Beautiful area too with shops near by.
Ola N
AluaSoul Zakynthos holds a very special place in our hearts — it is the only resort we keep coming back to. Last year alone, we visited three times, and this year we are returning again, this time bringing friends with us to share the magic!
It is definitely a solid 4-star resort, though it could easily be seen as a 4-star-plus. The rooms, while they could benefit from a light refresh here and there, are very comfortable. We always upgrade to the best sea-front room — the view is absolutely breathtaking. There is also a private beach just down a set of rocky steps, with the clearest water and so many fish. It is a hidden gem for swimming and relaxing.
The food has always been really good, with a huge variety in the main buffet-style restaurant. There is something for everyone, and it is a true all-inclusive — beer and wine are even available on self-serve taps in the restaurant, which we love.
What truly makes AluaSoul special though, are the people. We have made lasting friendships with the staff and stayed in touch with many of them. Maria, Mania, Toni, Alex, John, Alejandro… just to name a few. They are warm, fun, and full of banter — always there when needed, but also right in the middle of those lighthearted, unforgettable moments. It is rare to find so many great characters in one place — and it is a huge part of why we keep coming back.
Highly recommend this resort if you want a relaxed, friendly, and genuinely enjoyable holiday experience. Counting down the days until we’re back!
The Games Guild
Was an okay stay. There was no lift so you would have to carry your bags to your room.
The bed had some mold on the corner that looked like it had been there for a while and all they did was replace the bed.
Most of the staff are friendly enough and the location seems okay for where it is but I felt the overall experience did not reflect a 4 star experience. IMO I'd look elsewhere for a luxury stay as this place gets very loud in the later evenings and has none of the standard facilities a 4 star would usually have.
Marcie Maloney
I’ve stayed at AluaSoul for a week and have really enjoyed my experience. The food was lovely and the atmosphere was great. The entertainment, good. Something for everyone. Alessia and Giulia were amazing ! They ran some of the entertainment throughout the day and were so welcoming and friendly. I would definitely stay here again !
Francesca Marsala
Myself and my partner stayed at AluaSoul for 1 week from 27th May, and sadly we were a bit disappointed with our experience considering this is supposed to be a 4 star resort.
When we arrived, we were immediately being upsold to pay for the My Favourites Club option which is €55 per day per person (we declined). No one offered to show us to our room, then we had to call down to reception ask for water as there was none left for us in the room upon arrival. The receptionist gave us a small bottle each and then added they don’t usually give them out from reception, I felt quite awkward about this but what do they expect people to do after travelling for hours?! Water is the most basic thing you can give your guests… All very odd!
Furthermore, the food was not good. I’m vegetarian and was finding a lot of the salads had bits of ham in them which was frustrating but even my partner struggled with the meat options - all looked very unappetising and the sauces were often gloopy. There was also a problem with birds flying in and eating from the buffet which was really off-putting.
The pool area was nice enough, although small details like sticky dirty side tables by the loungers was a bit of a shame - could have done with a bit more TLC. However the lady at the pool bar was very nice and was always generous with the rum in our cocktails!
One highlight I’d like to mention is the two girls running the entertainment at the hotel. They were absolutely lovely, super funny and engaging and I always looked forward to doing yoga with them in the evenings. Thank you Alessia & Giulia, you made our stay!