4 Star Halkidiki Holidays

Alban Dervishaj

**Subject: My Disappointing Experience at Your Hotel** Hello, I recently stayed at your hotel and unfortunately, my experience was very disappointing. Based on the 4-star rating your hotel advertises, I had much higher expectations, but none of them were met during my stay. Some of the key issues I encountered include: 1. **Food**: The quality of the food was very poor. Many of the meals were cold, tasteless, and there was a very limited selection for a hotel that claims to offer high-class services. 2. **Cleanliness**: The rooms were far from clean. I noticed dirt in several areas of the room, and even the bathrooms were not properly cleaned. 3. **Service**: The service from the staff was disorganized and unprofessional. There were significant delays in addressing basic requests, and there was a general lack of customer care. Given these experiences, I feel that the hotel does not meet the standards of a 4-star establishment and I would not recommend it to others. I hope you take this feedback into consideration and make improvements for future guests. Thank you for your time.

ToxicTruBroker

During my stay, I found the bedroom to be quite nice. It was well-furnished, with comfortable bedding and a clean, modern aesthetic that made me feel at home. The decor was tasteful and the room was spacious enough to provide a relaxing environment after long working hours. The beach, on the other hand, was absolutely stunning. It quickly became my favorite spot. Each morning, I would take a walk along the shoreline, enjoying the serene sound of the waves crashing against the shore and the gentle sea breeze. The sand was soft and the water clear, perfect for a quick swim to refresh myself before starting the day’s work. The sunsets at the beach were particularly breathtaking, providing a beautiful backdrop for winding down in the evening. As for the food, it was alright. The menu had a decent variety, though it didn’t particularly stand out. Some dishes were quite enjoyable, while others were just satisfactory. It was sufficient to keep me fueled throughout my stay, but not particularly memorable. Overall, my experience was positive, largely due to the pleasant accommodations and the stunning beach. The food might not have been exceptional, but the other aspects more than made up for it, making my working stay enjoyable.

chloe george

me and my boyfriend came here as our first holiday together, we had the best week, when we arrived the hotel was even better than expected and the staff were so welcoming, our room was cleaned everyday and it was big and we had the most beautiful terrace, the beach is amazing as well as the pool there is so much to do within the resort, the location is perfect as we ventured out to the most beautiful greek towns that are all in close perimeter to the hotel. there are always activities going on and you can get really involved it’s great. the manager of the hotel is always present and is lovely he welcomed us on the first night and we got some free drinks, and thanked us for staying when we left. we had the best week ever staying at this hotel and we would definitely recommend and would love to come back :)

Aleksandar Marcic

I regret to inform you that my experience with the superior villa was less than satisfactory.Despite paying for a superior treatment, I was disappointed to learn of additional charges for sun beds, towel cleaning, and the safe. Furthermore, the inconvenience of having the lift to the beach turned off, requiring a lengthy walk around the hotel, was particularly challenging with a small child and a stroller. Additionally, the frequent closure of the pools was frustrating and denied using hotels facilities. The presence of a lizard in the room was also concerning. Consequently, I will not be staying there anymore

Nikola Bogdanovic

The rooms look much better in the pictures than in reality (lizards and cockroaches present also ). Although they clean the room daily, they don't change the sheets very often. The food is acceptable but lacks variety, which is an area they could improve on. The beach and water are nice, but there's an extra charge for sunbeds if you book through a third party (70€ for 7 days) compared to booking directly with the hotel (20€ per day). The biggest downside is the absence of a toilet on the beach, forcing guests to either climb stairs or take the elevator to reach the pool area facilities. Also no kid program of any sort.

kailey andrassy

We had a great Stay at Atrium. Every member of staff was friendly and helpful. Great location, only a short walk down hill to the beach or there is a shuttle if you prefer. Food was really good. We will definitely look an returning to this hotel. Thank you for a great holiday!

Alex Botezatu

Lovely place. However the room was not what you'd expect of a 4 stars hotel. Ancient air-conditioning, outdated bathroom and the couples rooms...single beds added together. No iron, only ironing service that was not cheap. However the food was very good and the service amazing. At the bar we could've done with some menus that has a list of things included for all inclusive. We ended up paying for cocktails as we were told what the cocktails in the all inclusive menus were. There was one girl on reception with red hair and she was amazing. She smiled all the time and was so helpful that made out stay 10x better. I'm so sorry I didn't get her name. She work afternoons/evenings while we were there She was a sweetheart.

Nick Fotache

This is a 3 star hotel AT BEST. Rooms are small and things like AC don’t work. We had to switch rooms once because the AC broke and our friends had the same issue. It’s 15 minutes from the beach and coming back in 40 degree heat up a hill is horrible. There is a shuttle but it’s usually full with people arguing to get on. The shuttle also broke down. There’s food but often cheap things, pasta, cheap sausages, french fries, etc. The evening entertainment is “meh”Staff was very nice though. Overall not worth the money unfortunately.

Beth Welsh

3 star at best. Our room was small, the AC was very old and after a power-out, it stopped working. They gave us a fan for the first night, then moved us after some begging. (They do have lovely reception staff who was so nice to me when I nearly broke down with heat exhaustion). For some reason the toilet seats don't stay up. I think they cut corners there and purchased some cheap seats. I've never been anywhere where I had to hold up my own toilet seat! The power cut out every day (thankfully came back on after an hour or 2). Our package included breakfast and dinner, not lunch though. The buffet was typical cheap food (bread, rice, pasta, some fruit/vegis - all stuff you can get cheap). I was suprised to find you had to purchase all your water. Not expensive (only 1euro/bottle), I'd have preferred to pay a little more and just be able to access drinking water at need. Every meal time we needed to stock up on bottled water due to the heat. The pool was nice, but I don't know why they closed the splash pool most of the day. The life guard was more interested in her phone than watching swimmers, so it wasn't a safety issue. The little kids play room needs a wee upgrade on the toys. My kid was happy, but every single toy was broken. It wouldn't be a big expense to upgrade some toys. The massage was amazing, highly recommend! DO NOT drink at the bar. I'm pretty sure I got food poisoning from my drink because it was the only thing I had different from my family and I was the only one who got sick. Not sure if it was bad milk (I had a piña colada), or the ice. The staff there were uncecessarily rude. Not just to me, I heard them being rude to a bunch of kids too. There is a van to take you down to the beach, which was great, but they never told us that the sheltered seats where the van drops you off were part of Atrium, so we paid until the staff there told us it was free. It wouldn't have been hard to tell us where we could go. The van driver was rude to me, and didn't turn on the AC until he started driving, which meant (because getting van space was a competition), you'd sit sweating away for 10minutes before he drove off. ... the van also broke down and the guy just shrugged, like "it's not my problem". The worst part (and easiest fix) was the communication. Every place i've ever stayed, has a little booklet with some useful information. How the internet works, food hours, entertainment, local attractions, how to get around. People tell you how things work, explain stuff. This place had nothing. Most of the time I relied on stumbling around or going without. A good attempt, but 4-stars? NO.

Bile Dodovska

Everything was beyond our expectations….Great service ,very polite staff the food was excellent….Everything clean and so nice .We had a super relaxing weekend….I recommend this hotel because we had wonderful experience…

Ilina Jovanovska Blazhevska

The rooms are comfy and modern. The food is tasty and offers a great variety. The hospitality and service from the staff were outstanding. The only downside is the distance from the beach, which is one of the best in the Kassandra area. Overall, I recommend this hotel especially for families with kids!

Vladimir Miovski

We had an absolutely amazing stay at Chrousso Village Hotel with our family! From the moment we arrived, we were greeted with warm hospitality and the beautiful surroundings of this wonderful resort. The accommodations were spotless, spacious, and incredibly comfortable, making it a perfect home away from home. The amenities were top-notch, with well-maintained pools, lovely gardens, and a fantastic range of activities that kept both adults and kids entertained throughout our stay. The food was exceptional, offering a delicious variety of dishes that catered to all tastes. The staff at the restaurants and bars were always friendly and attentive, ensuring we had a delightful dining experience every time. One small suggestion for improvement would be to provide at least a bottle or two of drinking water in the rooms, as it can be challenging to find water during the night hours. Other than that, everything was perfect! Overall, Chrousso Village Hotel exceeded our expectations in every way. We highly recommend it to anyone looking for a relaxing and fun-filled family vacation. We can't wait to return!

Павел Цветков

+ The renovated rooms are great. Spacious, modern and comfortable. Cleaning every day. + Delicious and diverse food. + Friendly staff. + Free parking just in front of the hotel. + Good starting point with car for the nice beaches in the area. - No music for the dinners, except the live band two times a week. - Wines and cocktails not very good quality. - Bottled water for the rooms is not included in the All inclusive.

Mladen Đurić

We had a wonderful 8-day stay at this hotel starting from the 5th of September. Since we arrived early in the morning, we had to wait for our room to be ready, but we were pleasantly surprised to find out that we could enjoy breakfast on our first day, something we didn’t expect. The reception staff were all very friendly and spoke English very well, which is not always common in Greek hotels. We booked a renovated Double Superior room and were placed above the restaurant, which turned out to be an excellent location. The room was superb — exactly as advertised on the website — fully renovated, clean, and new. The spacious balcony gave us a perfect view of the evening entertainment and live music. Housekeeping was impeccable, with the room cleaned and towels changed daily. The air conditioning worked perfectly, keeping us comfortable throughout our stay. The hotel itself is in a fantastic location, nestled by a forest and very well-equipped, featuring an Italian restaurant, an EV charging station, an ATM, a mini market, and more. The mini market even offered a good selection of gluten-free snacks and ice creams, which was a pleasant surprise. As both of us have celiac disease, we informed the hotel prior to our arrival, and they were well-prepared. Upon our first visit to the restaurant, the staff were already aware of our dietary needs. Despite being limited to gluten-free options, the food selection was diverse and far from monotonous, contrary to some other reviews. In fact, the food was delicious, especially the soups. Breakfast offered plenty of gluten-free choices, including bread, cookies, and cereals, which you can request from the chef. A special thanks to the head chef, who clearly explained what was safe for us to eat and even prepared gluten-free pasta for us a few times during our stay :) We also want to extend our gratitude to the lovely lady who worked at the restaurant. She was always positive, smiling, and attentive, making sure to call the chef whenever she saw us. It’s these little details that truly make a stay memorable. The beach is just a 10-minute walk away, either via a forest path or the main road, which runs parallel. The beach itself is fantastic — sandy with crystal-clear water. We highly recommend this hotel!

Igor Elenchevski

We had a great stay at Chrousso Village Hotel. If you are looking for a family hotel, this is the right place to be. It really feels like you are in a small village where everything is green, clean and cozy. There are two playgrounds for kids, valleyball, fun game machines for the kids, ping pong, great kids disco and animation, and a lot of fun games and parties for the adults after the kids disco as well. You have everything you need for a nice holiday at one place. The beach is also nice especially for kids because it has a very nice golden sand ( the onluly negative thing- it gets very crowded). The hotel was extremely clean, the food was very nice, the personnel, the pools.. Everything was perfect. Congrqtulations Chrousso Village for the great management! Thanks!