Ruhana Begum
My partner and I stayed at Tivoli Hotel in February, and I would describe it as a budget-friendly option. The rooms, while somewhat outdated, were still good for the price range. The food was decent, though it did feel repetitive at times, especially since we opted for the all-inclusive package.
The highlight of our stay was our housekeeper, Rada. He was incredibly attentive, checking in on us every day to ensure we were comfortable. His kindness and dedication felt genuine, as he went out of his way to help without any expectation of a tip—which made us all the more eager to show our appreciation at the end of our trip. He truly deserves recognition for his hard work and service.
Toni Alwan
A terrible hotel, definitely not a 4 stars hotel, you should pay for the internet in your room, bathroom outdated and leakes water plus while taking a bath the hotel runs out of water, the food is horrible I ate because I have no other choice, the drinking water they they serve taste like they took it from the pool full of chlore, the pools are extremely dirty full of crows and pigeons poop and they don't even turn the filters on or clean them. Most of the stuff is greedy and always wants tips, the hotel is the homeland of mosquitos if you tried stay in you balcony late at night and relax you will be eaten alive by them. Plus I have been robbed by the stuff.
Ps. The only employee at this hotel that deserves to work in a hotel is a receptionist and called Abdo.
I M
It's not a four star hotel, definitely. I can say that is a 3 star 🌟. Don't expect if you book all inclusive that you will enjoy the all-inclusive. Alcohol is only included on the lunch and dinner time, 13.00-15.00 and 19.00-21.00. But the beer 🍺 waht you will get is everything else bit not a beer, was taste like a water and they are giving you in tiny plastic glasses. Also, the rest of the Alcohol on the bar was discussing. The vodka, whiskey, or rum are local ones, and they taste very bad, impossible to drink them. Rooms are clean, but the showers are outdated, and water was leaking from the ceiling. It's worth spending a little bit more money on and to book another hotel.
Kayes Uddin
AVOID IF POSSIBLE/ NOT A NICE PLACE TO RELAX IF YOU WANT A RELAXING BREAK/ FREE WIFI ONLY AVAILABLE NEAR RECEPTION, $10 PER DEVICE TO GET WIFI IN YOUR ROOM.
Only the staff I found to be pleasant. The reception management team Ramy, and his team, the food court staff and room service staff really helpful.
The rooms are really run down, limited toilet paper, no soap or toiletries, you have to buy the wifi which is something like 10 dollars, and only limits you to one phone only, hence loads of people hanging around reception for WiFi. Food inferior, whilst we paid for the food breakfast and dinner we always ate out. Tv is all Arabic with poor reception, the whole place is a let down. The hotel management/Co founders missing out on an opportunity as the hotel with some investment could really be good.
The pool areas are clean and well maintained, and there is two shops inside the resort which is good if you fancy anything.
Lastly avoid using Hussein tours over the Rd called happy Sharm, a scammer, both excursions we a joke. And he overpriced us. I was recommended by staff at the hotel.
Please buy your own scarfs for the quad biking and desert trips, as the scammers all work together. If you book diving and swimming take into account the tour people I e. Happy Sharm don't tell you that you will have to pay £10 per person to rent the swimming gear.
Suggestions:
1. Have better food options more fresh options as apposed to bland cheap options, wouldn't mind paying.
2. It's Egypt for crying out loud, but no Egyptian coffee but cheap watered down concoction
3. Improve health and safety, no guidelines that I noticed
4. No information on food allergies
5. Loud music not managed, deep bass, if you like nightclubs then you will love it as it goes on to late night
6. Invest invest invest in the rooms, bedding, tv, lighting, decor, and overall ambience. Seriously I stayed out most of the day to avoid the hotel and food.
Trip from hotel to old market us about 70-100 egyp, don't pay a single penny more
Macdonalds, Fares seafood within walking distance.
Avoid nama bay for souvenirs, go to old market town, whatever they offer always drop 50/60% scammers central.
Taxi Fare
Old market town - 70/100 EGP
Nama Bay- 150/200 EGP
Exactly like morroco scammers in Egypt, but these guys are a little hungrier, walk away if you don't want to buy anything but be respectful.
I hope my review helps others make the right choices whilst on holiday.
Elissa SR
It was honestly the worst experience I’ve ever had. This place should barely be rated 1 star. The whole hotel is falling apart and needs serious maintenance. The room cleaning was awful, we had to ask multiple times just to get clean towels, and even then, they weren’t great. They didn’t even change the bed sheets once during our entire 7-night stay!
The food was just as bad. One day, I actually found a hair in the salad. It smelled terrible, and the taste was even worse. I don’t know how they serve that food! Plus, the staff working by the pool were really rude and unhelpful, which made things worse.
Honestly, I wouldn’t recommend this place to anyone. Save yourself the trouble and stay somewhere else!