Modesta Bučmytė
Everything was perfect! Maybe rooms need to be more cleaner, but what room services left on our beds compensates everything. Food was really good and stuff was amazing! The time we spent there was amazing and unforgettable. Thank u for everything! ❤️
Lucie Pánková
Our vacation exceeded the expectations! We had some trips through agents on the beach (without the travel agency) and we definitely recommend negotiating the price to about a half of the original price and then stand on it. They sometimes wanted some extra money during the trip, but we always resisted.
We had 3 rooms booked for 5 people and we were offered an upgrade to a big apartment with two separate bedrooms (and 2 bathrooms) + an living room, where they brought as one extra bed to provide us with full comfort. We also got a plate full of fruits 😊 Moreover, we saw the beach and the sea right from both of our balconies. We only missed some locks and hangs in the bathrooms, but we didn’t really mind that. We didn’t spend a lot of time in the apartment anyway.
Cleaning wasn’t perfect, but not bad either. We even had animals made of towels.
Regarding the food, I would call it above sufficient. Everyone picked something good and tasty every day, no matter if in the beach bar, outside bar or in the restaurant. We could eat something all day long except for a couple of hours.
Bar staff was amazing! With or without baksis, they were all smiling and so nice. They were bringing us drinks even to our sunbeds… And what was even better, the beach and the sea was awesome. We could schnorkel directly there and enjoy the world under the water. Tons of different types of fish, corals…
Also, not to forget the animators team 😊 They had different types of action during all day and inviting everyone to join their parties – like Aladin performance, tombola, karaoke, dancing lessons…
Wi-Fi was accessible from all places in the hotel and even on the beach (just for some of us with better cellphones).
Josefina
I found your hotel nice and cosy. I enjoyed the beautiful beach with the good access to the sea the most. I also appreciated the huge variety of fruits and both fresh and cooked vegetables in the main restaurant as I am a vegetarian and do not eat meat. I would suggest there could be some signs if the meal contains meat because a few times I took a meal that seemed vegetarian but then it was with meat (e.g., a meal called gratin zucchini).
I also appreciate the attitude of all the staff who were very friendly and always ready to help but never in any annoying or disturbing way. The bartenders remembered my favourite drinks, lovely cleaner smiled at me every day in the corridor and checked with me if I was satisfied with the room cleaning.
My room was fine even though it wasn't very modern and some equipment seemed quite used already. It was clean and the bed was comfy. I have had a super noisy fridge in my room I didn't need for anything so I turned it off for the whole stay. The weakest part of the whole accommodation was the very ugly bathroom. It was dark with no air ventilation, and I could even see mould in the corners of the shower. The rest of my experience was fine and the bathroom wasn't the most important thing for me (I came to relax and spend days on the beach, which was perfect), however, I can imagine that some other guests could be uncomfortable with the bathroom like this.
I enjoyed my stay very much and I hope I'll be able to visit your hotel in the future again. Warm greetings to all the staff who were taking good care of me. Thank you.
kalpna condrolli
Nice dining, cozy accommodations, a private beach, and a range of activities are all offered by the hotel. Photographing views at sunrise is truly captivating. We encountered a minor issue when we arrived—the room wasn't ready, which we can understand because guests often checks out late—but the room wasn't cleaned thoroughly . However, Mr. Reda, the front office manager, and Ms. Nasreen from guest relations handled the situation and took excellent care of us. We sincerely value the extra attention to detail and daily feedback request from housekeeping staff . They gave us free fruit baskets and promptly took care of our problems. Visits to the facility are worthwhile, and the hotel staff takes customers' opinions seriously.
Mohab El Gazzar
Stayed here for 3 nights, on arrival it was a mess. The room wasn't ready, and needed some fixes. Reception guys were not friendly, however guest relations were extremely supportive and welcoming.
Food quality is above average, oriental desserts were not that good.
Swimming pool is huge, includes a small area for kids, and guests have access to the aqua park in The V hotel (side by side to Pyramisa)
The sand beach is very good, and the open water is extremely amazing.