Sahl Hasheesh

Ashraf Rezkalla

I stayed at the hotel for a full week with my family, and it was a really great experience from start to finish. Most of the staff were extremely friendly and always ready to help, which made a big difference in how comfortable we felt throughout our stay. The hotel was clean, well-organized, and had a very relaxing atmosphere. The entertainment was fun for both adults and kids – there was always something going on to enjoy. My children especially had a fantastic time. Special thanks to Mr. Mina at the reception and Mr. Sameh in the restaurant – both were incredibly professional and kind, and really made us feel welcome. Overall, I highly recommend this hotel, especially for families. It’s a great place to relax, have fun, and enjoy quality time together.

Jacek Galach

We stayed at the hotel for a week. We had a room with a beautiful sea view. The food was very good. The pool is in a beautiful garden. Animation team was great, we enjoyed workouts and stretching sessions. I highly recommend this hotel.

N Pasha

We had such an incredible family holiday. The food was delicious, the drinks plenty and the pools we used were clean and heated. The beach was lovely and the staff were polite, friendly and welcoming. They were lovely with my daughters. Our room was spacious, clean and had a lovely sea view 💓 Me and my hubby had massages and they were good as well. Thank you all for such a lovely experience.

Adriana K.

Spent 6 nights here with my husband as part of an organized tour. We were really happy with the hotel and what we got in the all inclusive. The room was spacious and clean, with all the necessary amenities. The food in the main restaurant was wonderful (there were a lot of extra treats for a few days after Ramadan, it felt like a feast!) The staff were also very attentive (big thank you to Eslam in the restaurant, who always greeted us with a smile and knew what we wanted to drink before we even asked.) We didn't engage in many activities at the hotel since we had tours booked for most of our stay, but we did have a nice massage at the spa. I do wish the spa was a little bigger and that things like the hamam were free to access at all times instead of something you pay per hour, but I suppose the spa isn't the focus of the hotel, but rather the beach and the pools. The only small criticism I have is about the hand soap in the bathroom - they left us only one small bottle every day after cleaning, which meant we had to 'ration' it. It would be better to have a big refillable bottle with a pump next to the sink. Personally, I'm pretty germophobic and I also wear contact lenses, so I need to be able to wash my hands well before putting them on and taking them off, so it was a little stressful to keep track of the soap. But this was really small issue during our overall great time at Tropitel!

Roland Debais

Honestly I came with less expectations, however when I arrived, I changed my mind. They were welcoming. Check in was very easy. Booked on Booking.com, I was worried they may make issues or give me another room that I didn't choose. The room is very nice with excellent view of the Pool area. Bit noisy but okay.

Karolina Pernar

After about 15 visits to Egypt, I can say that I have experienced a completely different Egypt. This hotel and its services are simply incredible. The staff at all levels are top-notch. The beach is stunning. There are many thoughtful details, such as the staff cleaning guests' sunglasses on the beach. Guests can use red flags on the beach for peace and quiet, signaling that they do not wish to be approached by staff offering fresh juices, excursions, or spa services. The food is impeccable. The fitness center is well-equipped, and there is also a trainer (we used his services and were very satisfied). One small downside – though unrelated to the hotel or the stay itself – was our experience at the beauty salon. It was highly overpriced and did not meet European standards, so we would not use it again. We will definitely return to this hotel. Truly an oasis of peace! I highly recommend it to everyone, even the most demanding guests.

Kate Williams

My overall first experience here was pleasant, the weather was glorious. Occasionally a breeze occurred. Overall, generally the hotel staff were professional, friendly, funny, pleasant and helpful. I felt well looked after genre speaking. Even in ways I am not used to. Svetlana was especially helpful, patient and understanding. I raised and flagged constructive criticism and things that needed looking at with Svetlana. Hopefully by the next time they'll be dealt with partially or fully. It would be nice if dairy free options were available in Egypt and more TV channels or smart TV apps. But this isn't the hotels fault of course. During theme buffet nights, it felt a bit more challenging finding things I liked. The room I stayed in could be modified to block out sound of evening entertainment I believe. But it is over by 10:30pm so not complaining. And there seemed to be some construction noise nearby. Otherwise generally quite quiet most of the time. Finally, I felt a bit awkward being addressed as "ma'am/madam" by a few waiting team members as I am non-binary and I don't think it's appropriate regardless. I know no offence is intended though. Smoking shouldn't be allowed in the outside bar/seating area. I find the smell off putting and very unpleasant. Give this hotel a chance. I might stay again in future. 👌🏻🤗 I liked that it's adults only. Although felt a bit strange that nothing much was done to stop non guests from viewing evening entertainment. I rate my first stay a 4 out of 5. It was nice enough for my first ever visit to Egypt. Felt a bit odd sharing a vehicle when checking out and being taken back to the airport. Even though they were on my flight. And quality of inside of the vehicle could be updated.

Aspie Neil

My wife and I went here for our honeymoon for a week. From the moment we got there to the moment we left we were looked after so we'll. Treated like King and Queen. When I say nothing was a problem for anyone it truly wasn't. They wouldn't let us open a door. As long as a member of staff was about. They are all so grateful and humble. We have made some good friends for life. The rooms are nice. Comfortable and clean. The bed we had was a king size. Rooms are cleaned every day. Towel art every day. Not sure if it's available in every room but we had the honeymoon package so had a few added extras. We will be going back again no doubt. And would thoroughly recommend this amazing place to any adult wanting to escape and be pampered.

Samir Filfil

We were a honeymooning couple and had a great overall experience at the resort. Although the resort is on the smaller side and doesn’t have direct beach access—you need to cross a street shared with other nearby resorts—the food and rooms were excellent. The staff, including the waiters and workers, were fantastic. However, the activities offered weren’t very impressive.

Jamilya Issa

Amazing service, beautiful spacious and clean rooms. Manager Ibrahim is very professional and helpful. Location of the hotel is very nice, directly in front of the of the sea with amazing views. Restaurant is very nice, everyday they had different themed food and so many options, staff were very friendly and helpful as well. The vibe of the hotel just amazing.

lejla

I recently stayed at the Pyramisa Hotel and had a fantastic experience from start to finish. The animation team was absolutely amazing. They kept everyone engaged with fun activities, games, and evening shows. Their energy and friendliness really made a difference and created a lively atmosphere throughout the day. Our room was clean, spacious, and very comfortable. Housekeeping did a great job every day. The bed was cozy, and we had everything we needed for a relaxing stay. Overall, I can recommend the Pyramisa Hotel. It’s a great place for couples, families, and anyone looking to enjoy a fun and comfortable vacation. I would definitely come back.

iness faria

This hotel was such a great experience! Definitely one of the best in my entire life! People are so friendly here, and they do activities everyday which is a lot of fun. The food is also really good and a lot to choose from! The beach is amazing and clear blue! Nothing to complain about this! 10/10 ✨

Johnny Blaze

Our experience at the hotel was exceptional, and one of the main reasons for that was the outstanding service provided by Hasan, a member of the housekeeping staff. He was always polite, dedicated, and had a very positive attitude. The rooms were consistently spotless, tidy, and maintained with great attention to detail – everything sparkled thanks to his hard work. The hotel overall was fantastic – very clean, with a welcoming and professional staff, and a level of service that truly made us feel at home. The food was delicious and varied, always fresh and carefully prepared. An experience we highly recommend without hesitation. Thank you to Hasan and the entire team for an unforgettable stay!

Mohamed Elkatan

Over All, The stay was very good for the price for a big family. We enjoyed it. Apart from coffee which I really like, food, rooms, beach, pool and activities were amazing. All the staff were great, welcoming apart from the Lady on the Barista( coffee machine) in the entrance who needs to be more careful attentive to her responses to the guest. Special thanks to Mr. Ahmed ( receptionist) who facilitated our stay.

Samiha

It has an absolute amazing experience staying at pyramisa resort hotel. Beautiful hotel with a perfect sea view. The rooms are very nice and clean. Maintenance service outrageous!! My family and I would definitely come back. ( Ragab the maintenance/cleaner has been such a kind respectful towards our family and welcoming)