julia brown

Having an amazing time here for my birthday. Staff are amazing and work so hard. Felix is awesome and always happy to help. Rooms lovely, location is amazing, food is of a good standard. I have no bad comments for this hotel, all has been good. Would return.

Anny Rodriguez

My husband and I experience overall was good. The service and entertainment are amazing and all the workers are great and very attentive. Three of their amazing bartenders are Maria, Raul and Yosaira. Like many people have said yes the resort is more for people in their 40-75 so there is not a strong night life. You come to relax! The food was okay definitely not a 5 star in that area and they can do better with the smell in the rooms. But overall it was a good experience because of all the workers since I am in my 30s.

Manny A

Princess has the best beach, very clean and not crowded. The staff was friendly and attentive. Overall a good time. Tip well and they'll take care of you. Ericarmen and the rest of the entertainment team made it a lot of fun just keep an open mind.

Anatoli Kurtsevich

The resort is overrated. I don’t know why people give it such a good rating. It was probably good 10 years ago. Not anymore. It’s very outdated, feels like the owners just want to run it to the ground and build a new one once it stops making money. Rooms are terrible. Useless loud A/C. Dirty bathrooms. Hard uncomfortable bed. Moldy smell. Restaurants are very mediocre. House wine is terrible (that’s the only one included). Not all restaurants open every night. Buffet for breakfast and lunch have very limited choice of food. There’s no entertainment at the resort. Only single bar that is supposedly open 24hrs. That’s it. If you are younger than 40, maybe even 50, don’t go there as you will be bored to death. You’d think you want just to have a relaxing vacation, it won’t be relaxing as it’s hard to relax when you can’t get a good night of sleep because how terrible the rooms are. They allow some “vendors” to come and sell you things. It’s a red flag. Who doesn’t want to pay a lot of money to come to a resort and then get harassed into buying some cigars and decorative things at $50 a piece. The staff are friendly, but most of them don’t speak English at all. Still, the staff is the best thing the resort has to offer.

Danny Gardiner

Great staff, very friendly and entertaining. Would recommend 100%. Ericarmen animation is a very excellent entertainer and get you involved. All in all a great experience for the second time. Also, I have to add that my go to man for any help or questions I have had is Luis. He is amazing. This was my second trip there, the last was in 2019. Would you believe that as soon as he seen me, he remembered me and come right to me with arms open. 5 years passed and he did not forget me. He would check on me daily and make sure I had everything I needed. I left my charger home and he would come to me daily with a charger for my phone and asked me to return it when I was finished with it that day. Note: he didn't own the charger he supplied to me but would ask his friend for it to make sure I was taken care of. This is just one of the examples of how great of a man he has been to me. And another note: he never did ask or even expect a tip, he done it from the goodness of his heart ❤️. When we return to this resort, he will be the biggest contributing factor to my return. Loves ya Luis

antranik hindoyan

Traveling with a toddler, we had a great time at this hotel. I strongly believe that the platinum auction is a must. The regular Buffet every morning every lunch time and every evening is simply not a five star experience. But everything that the Platinum offered was perfect from the Sun beds to the very calm and luxurious feeling platinum buffet and extra services. The hotel does lack a bit of entertainment. There's not much happening in the evenings or the time parties on the beach music Etc. Very calm relaxing vibe but I would have liked a bit more action some sort of spontaneous moments. All around great place considering the Platinum service. Also don't eat at the steakhouse out of the eight restaurants this one was so ridiculously terrible we took one bite and left. All other restaurants are fantastic

Ron Choi

Stayed in the "Family club" area just after March break, with my wife and 2 kids (6 and 8yrs). On top of the regular resort amenities, the family club has a dedicated pool, large splash pad with waterslides, and a mini buffet - all very convenient for my family. The highlight of the resort is the water - the pools were great, the beach was beautiful, the ocean was wonderful. The rooms are also nice. Clean, well kept, and good AC. The not-so-great was the food and activities. There wasn't a lot of variety at the buffets, and most of the meat is overcooked. My kids ended up at the pasta bar almost every meal. The cafe didn't have great hours, and neither did the ice cream truck. There are 2 kids clubs at the resort (one for the family club members only) but the staff and activities weren't very engaging, so my kids weren't into it. They basically just went to watch the daily movie. Other kids seemed to have more fun though, so maybe it's just mine. There also weren't very many excursions available that were suitable for young children. So you're pretty stuck on the resort.

Hubbard Coakley

AVOID THIS RESORT - RUDE STAFF - NOT WORTH THE MONEY!! I strongly advise against booking the beach and grounds are beautiful other than that it’s a hard NO! We are 4 days in to a 14 day trip and wish someone had given us this advice before booking. Firstly, the level of service provided by most of the staff is incredibly disappointing.They are rude, unhelpful, and seem disinterested in assisting guests. We book the platinum and upgrade to the honeymoon suite hoping to have a relaxing vacation.. it’s a money grab have yet to benefit the one time me needed room service no, we were not even offered a water upon arrival and waited over an hour before getting to check in. Then had to carry our own luggage across the resort and up to the third floor. There is no luxury here. Additionally, the air-conditioning in the room, maybe works half of the time. The mini fridge is warm. Furniture is stained and has holes. Overall cleanliness of the room has improved since we’ve been here and are tipping but when we arrived, there was pubic hair on the toilet. Considering the price paid for my stay, we expected better accommodations and amenities. We could go into details and list out all the issues but long story short, save yourself the frustration and disappointment and book elsewhere. There are plenty of other options that offer better value for your money and provide a much more enjoyable experience.

Alex P

Everything was wonderful. The location is perfect. The complex is super maintained. The complex has everything for you to enjoy the beautiful weather and the beach. The entire staff of the team was smiling and very accommodating. I would be very happy to return to the hotel. One very important thing, the people driving around the complex with the golf carts are super annoying. They drive you to some tourist center and tell you a lot of nonsense and don't let you say no to buy a tourist package for 30 years. I went there at 10am and left at almost 12, so i lost the perfect beach time.

Kiara

This resort was truly amazing! The staff, particularly Felix, Jeffery, and Jerry, made our experience exceptional. They went above and beyond, especially when we celebrated our son's seventh birthday. 🥳 The room was beautifully decorated, and they made him feel incredibly special. The dining experience was fantastic in every restaurant! We are looking forward to coming back and highly recommend this resort to all our family and friends.

Nicole Moro

Gorgeous place! Room could have been cleaned more thoroughly upon arrival but daily cleaning was great. The French restaurant was absolutely delicious but overall the food was mediocre. I do not go to the Caribbean for food though. I go for the beauty, water and pool. All of which were incredible. Spa services were absolutely incredible! The entertainment staff were great and overall we had a great time!

Geramii Woodrum

This was my first time ever leaving the USA and going to an all inclusive resort. This was literally the best trip I have ever been on in my life! I made so many amazing memories as well as friends! The Entertainment Crew-Junior, Strawberry, Flower, and Selenny were all so sweet to me. The activities they hosted were so much fun! I absolutely loved dancing with them every night 💃🏼. The shows were awesome as well as the foam party! I unfortunately wasn’t able to make it to the beach party but next time I will be there. Junior (the main pool bar bartender) makes the best drinks and he is very kind 🍹. The food was good! My favorite restaurants were the Japanese Steakhouse and the French Inspired restaurant (these you do have to have reservations for but the other restaurants on site are first come first serve). The only problem I had was that the room I stayed in smelled musty, the air conditioning unit did not work, and the hotel room phones did not work. They did end up switching my room to a much cooler/nicer room but it took about 2-3 days for them to do it after it was first reported. Overall this resort is wonderful and I definitely recommend staying here! 🌴

Kaylee Keegan

Can’t say enough how pleased I am with this resort. The food, service, location is impressive! My favourite restaurant by far is Taino, a Mexican restaurant with so much authentic food to choose from. Staff is very friendly and always near to help with anything you need. The resort is gorgeous, the landscaping is gorgeous. The beach is something to see for yourself, like a movie. I have been here 3 times now and would come back in a heartbeat. Majestic colonial is the way to go!

Deanna Messina

Majestic is such a beautiful resort. A huge pool area and lots of great activities during the day. A special shout-out to Selenny who is so sweet! Always making us laugh and having a good time. Room was large and clean. The overall service is good with a few times where we had to wait quite some time to get drinks or towels. I would come back again in the future !

Melissa Allan

We just returned from vacation with our teenage son. The beach is amazing, the resort is spotless and we often commented on how hard the employees work. Antonio was our favourite server and always made us smile. Housekeeping did a great job as well. The evening music and lobby created the perfect evening atmosphere after a long day in the sun. We loved shooting hoops in the morning and talking with the macaws daily. Would recommend.