3 Star Tenerife Holidays

Joyce Ferreira

We had a nice stay at this hotel. The room was clean and modern, and the staff were friendly and helpful. Carlos was especially kind, always smiling and making us feel welcome, which we really appreciated. The saltwater pool was great and well taken care of. They cleaned it in the evening during our stay, and everything felt safe and fresh. We didn’t see any cockroaches during our stay, and it’s clear the hotel is working hard to keep everything in good condition. We chose to go out and enjoy the many nearby places to eat as there are lots of great options close by. It’s not a luxury hotel, but if you want something clean, comfortable, and with good service, this is a great place to stay. We were very happy with our visit.

Denise De Santis

We were lucky and we got a room with the best view. The staff was very nice and the food was on average good. Buying water at lunch/dinner is expensive though. There were a few things that didn't let me give 5 stars. In the rooms there is a problem with air circulations. We had to keep the ventilator on all night to sleep, because we couldn't open the window properly (it's blocked by the curtains), and that might not be pleasant for people with sensitive throats. The bathroom also doesn't get fresh air and tends to smell bad overnight. The building is located in a quiet area, there is not much around, especially at night. However, I would still recommend to spend a weekend there to enjoy the sea salty pool and the sun of Tenerife South! Conversely to other reviews I read, I believe the staff is very friendly and available.

Luke Barker

I stayed at Ona Alborada in Las Galletas for 8 nights as a solo traveller, and overall I was really impressed. The room felt freshly decorated and was comfortable throughout my stay. The hotel itself is in a fantastic location – right by the sea and only a short walk to a small, quiet, traditional town with some amazing restaurants nearby. Honestly, I don’t understand how this hotel only has 3 stars. One small frustration was with towels. I was only provided with one bath towel for the whole 8 nights. Housekeeping did give me a fresh one when they cleaned on Monday, but otherwise I only had the single towel, unless I wanted to go to reception and pay a €10 deposit for another. The pool area and surroundings are lovely, and the staff were friendly whenever I needed anything. Overall, great value for money and a place I’d be happy to return to.

Daniel

Had a lovely stay at this hotel. Rooms were really clean and modern. The exterior looks a little dated but they are spending money improving and Im sure this will get better. The pool is a natural salt water pool ( a first for us) which we loved. When the tide pushed sea weed in they drained the pool in the evening and it was cleaned. We didnt see one cockroach and I feel this hotel is making a big effort to improve from shady reviews in the past. The hotel restaurant wasn't quite ready so we didn't eat in the hotel but there's lots of restaurants near by to choose from though. Staff are friendly and attentive. It's certainly not the Ritz but if you're looking for something clean and comfortable this hotel ticks all the boxes and I couldn't fault it.

Ashleigh Jones-Allison

We stayed at this hotel for two nights. We had an apartment suite. It was very super clean and presented well. We only had the breakfast option which was ok. If I’m honest I’ve had better breakfasts however it wasn’t terrible. Staff were very friendly and helpful. I’d definitely stay here again!

Jack

This is my second time staying at this hotel and I’ve loved my stays so much. The staff are amazing and so friendly. I had a maintenance issue but they rectified it within 10 minutes which is great. The food was better than I expected and the drink selection was great too. The pools are a great and the location is ideal too. Yes the rooms are a little old fashion, but, they are exactly as advertised and are a great size with a balcony to relax on too. I will definitely be going back again and cannot wait.

Colin Rosario

Don't expect 5 star however, the rooms were clean and big. No Aircon but the rooms have a fan which was very wobbly and noisy in our room. The food was palatable and plenty of it. Pools were clean. Lots of steps and a steep hill descent to the town and bars so be prepared to get your steps up. It was cheap and cheerful and I had no real complaints. Get what you pay for.

Celina “CS” Pinto

We stayed 4 nights all-inclusive and overall enjoyed our stay. The apartment was spacious with a nice balcony and terrace, though some areas (like the kitchen) were a bit run down. Food was decent but limited for vegetarians. Staff were lovely and very helpful. Downsides: no water dispenser, and you must buy a cup for drinks (you get the money back), which aren’t always well cleaned. Despite this, we still had a good time and would recommend.

Jessica Davies - Colclough

Blue Sea Callao Gardens – 2 Stars We stayed at Blue Sea Callao Gardens and unfortunately found the experience quite underwhelming. The all-inclusive package really isn’t worth it. Cocktails are not included, the juice machine wasn’t working, and only fizzy soft drinks were available as mixers. The food was consistently cold, even when freshly brought out, and the options were very limited. The salad bar consisted of just lettuce, onions, olives, cucumber, and a few sauces, with a small selection of ham, salami, cheese, one or two meats, and usually a potato dish. The restaurant was also uncomfortable in the heat, with no air conditioning and only ceiling fans that made little difference. We were told we could not sit outside with our meals, even though it was cooler outdoors than inside. In addition, there was a staff member present during meal service who frequently asked guests to move or leave certain areas, even when the restaurant was full and those areas had plenty of available seats. This made dining feel unnecessarily stressful. Rooms also had a number of issues. There was no air conditioning, and fans could only be rented for €30 per week. Towels required a €20 deposit each. Beds were very hard, and what was meant to be a double bed turned out to be two singles tied together with zip ties. The sofa bed, although slightly softer, was heavily worn and dirty. There was visible mold under the kitchen sink, and the bathroom was not well maintained – the toilet was loose and rocked underneath you, and the sink area was covered in ants. The snack bar was extremely basic, offering only bread, meat, cheese, and a few plain biscuits. Entertainment was also very limited, consisting of bingo on most nights, with the only exception being a trio of singers on Saturday evening. On the positive side, the pools were a good size and enjoyable, and the fresh fruit and vegetables provided were of good quality. Excursions offered through the hotel were worthwhile, though it’s worth checking prices online before booking, as online rates are often cheaper than those offered in person. The nearby supermarkets were also very convenient for buying your own food and drinks. Overall, self-catering is probably the best option if you stay here. While there are a few positives, the overall experience left us disappointed, and we wouldn’t choose the all-inclusive package again. Pros: Large, enjoyable pools Fresh fruit and vegetables Good excursions available Close to supermarkets for self-catering Cons: All-inclusive not worth it (cocktails not included, broken juice machine) Food consistently cold with very limited choices Restaurant uncomfortable, no AC, ceiling fans ineffective No outdoor dining allowed with meals Staff member during meal service regularly asking guests to move, adding stress Rooms hot, fans extra cost (€30/week) Towels require €20 deposit Very hard beds; “double” bed was two singles tied with zip ties Sofa bed dirty and worn Mold under the kitchen sink Toilet loose and unstable Bathroom sink area covered in ants Snack bar minimal Entertainment poor (mostly bingo, one night of singers) Excursions sometimes cheaper online than through hotel.

Valerija

We did not expect much, but we're hoping for better. When we first arrived, the area looked great. The lobby was very nice and looked quite fancy, actually. The guy at the front desk was okay could be friendlier but overall okay. Major downside is that the wait for your rooms to be ready was actually ridiculous, but we managed to convince them to give us at least one of the rooms early. The food is mediocre at best. Most of the meat was dry and was basically the same thing every day. Cocktails were good, but they demanded cash for the cup, and if you didn't have it, then sorry you're not getting anything. One barman was particularly nasty about this rule for no good reason. There was no entertainment despite advertising otherwise, and the location itself is quite remote and quiet, with all the good spots being 10-20 min away by car for 1+ hours away by bus. Also, the cleaning was non existing they make your bed every other day and mopped the floor that hadn't even been swept. One day, we didn't even receive towels after they took the old ones away. Overall, don't expect much.

Dave N

Has all you need. Basic but you get what you expect for 3 star. Rooms are decent and modern. Reception staff are nice and helpful. Cleaner Angela has done a great job and kept the room nice and clean. Good pool area and despite what others say, didn't struggle to find sunbed areas that had sun most of the day

Lexi Quartly

I had an awful experience at KN Aparthotel Columbus and would never make a reservation here again. Our room was filthy — dust all over the surfaces, hair on the bed, and dirt on the floor. It was advertised as a pool view, but that was completely false. We were also shocked to discover loud building works right outside our room, which we were never informed about beforehand. Even worse, a man (not hotel staff) walked straight into our room despite the door being closed — a terrifying experience that made us feel totally unsafe as two young girls. Clearly, the room doors are not secure. To make matters worse, the bathroom wall had three openings into the hallway, and one was not covered with privacy glass, meaning people could literally see into our bathroom. Absolutely unacceptable. When we reported all this to reception, the staff were rude, dismissive, and unhelpful. We were told there was “nothing they could do” and that no manager was available until the next day. Even something as simple as asking for the room to be cleaned again was refused because “housekeeping had finished” — at 2pm! We ended up leaving and finding another hotel because we felt unsafe and ignored. Despite contacting Booking.com and requesting a refund, the hotel refused after taking over 48 hours to respond. Overall, this place is dirty, unsafe, poorly managed, and dishonest about what it offers. Don’t waste your money like we did.

Faye Linehan

Really lovely hotel, very clean and really friendly staff. Great choice of food and drinks on the all inclusive, three pools one for kids- really enjoyed our stay here! Only complaint if the pools could be open past 6pm and the Pepsi max machine needed to be re-gassed

Oscar S

Starting with the pros; the hotel is in a great location with lots of nice bars and restaurants around. A 10 minute walk from the main strip and 10/15 minute walk from the nightlife and bus stop for Siam park. The hotel seems to have been furnished to a good standard with nice modern finish in concept (the bits that had been maintained), very light and airy. The three pools and bubbly tub were also lovely. I must also mention the entertainment was excellent especially the activities conducted by Miguel as he was a true gentleman and a true credit to the hotel. Security was also very vigilant and the hotel felt safe. Unfortunately now the cons; Most upsetting was the state of the sheets and the towels, we had our sheets changed 5 times on the 10 night stay and every single set of sheets had rips and stains on them, the towels were also stained on two occasions. When I bright this to attention of reception multiple times I was told I must wait until the next day and it will be sorted the next day, this is when I was treated to some more stained sheets. The room seemed to be poorly maintained with sharp edges around the timer / sensor for the bathroom light and a cracked floor tile right in the path of the balcony, the shower also leaked and the room was handed to us the the back board of the bed which had both bedside sockets and shelves attached was not properly attached to the wall which was dangerous, again we had to wait overnight for this to be fixed. Reception was a bit hit and miss, some receptionist really cared but others couldn’t care less, it was also an hour wait to check in when we arrived and we was told this is because there was only one member staff working which turned out to not be true. This was a self catering room and all the plates and cutlery has some sort of food or dirt on them, the draws were also dirty. The floors especially under the beds and on the balcony were dirty and were only spray moped not properly mopped, there was also cigarette buts on the balcony behind the glass and cigarette burns on the balcony table. We really complain and only complained about the basics in safety and cleanliness, we were polite to reception when complaining but ultimately at the end of a ten night stay we didn’t have one night with proper clean sheets and still walked out of a room with sharp tile edges. This hotel has A LOT of potential but the basic fundamentals really need addressing, I believe this is entirely an issue of the hotel staff but a lack of interest from management and higher up.

Ben

You get what you pay for! I was really dreading my stay with this hotel because of the reviews I'd seen on here and TripAdvisor but honestly I really enjoyed my stay here. Food was decent for the money, all inclusive drinks at the pool bar was worth it (have to pay a euro for a cup but that's ok) rooms were a good size. Got the odd few cockroaches but that's to be expected and unavoidable. Seen some complaints about noise and there was some works being done to the hotel at the time which was slightly annoying but is what it is. Maybe not the ideal hotel if you are looking for total peace and quiet, probably based towards the younger generation or families with young children. Staff were friendly and would stay here again!

Harris Tz

What an amazing hotel! It simply offers you everything you need and it’s located in a strategic location in the South!, especially if you plan to have a rental car. The hotel rooms are spacious and the apartment we had was sparkling clean and excellent equipped with all you need! The staff is very friendly and especially the team in the reception. Prices can be described as extreme value for money!! Would come back for sure!

MARTIN BUDGEN

Had a great time here. All staff work long and hard to keep this place clean, tidy and running well. Was 2nd visit here and didn’t experience anything bad like say they have. Would say time your flights as Have to be out by 10am and can’t get into room until 4pm. Staff kindly phoned me early to say room was ready before 4pm. Go to hotel website and register before you arrive. Will save some time when you get there. Thanks for a great holiday - staff!

Darren Lynch

I'm still here & location is up a steep hill I'm going to be super fit. The apartments are fantastic fully equipped with great views down to the ocean. Very modern with USB ports for charging. Extra bonus of dishwasher & washing machine. No dirty laundry on the way home in 10 days time. There is even dishwasher tablets & washing pods supplied. Well done Ramada you have thought of everything

Darren Cassidy

Lovely hotel. Very friendly and accommodating staff. Rooms are clean. Ours has air conditioning in all rooms and great views all round the area. The pool is very clean great for families. You’re not allowed inflatable toys or balls in the main area. There’s also a shallow tool suitable for toddlers. The food is also excellent. We have breakfast included. Full English, cereal, fruit etc.

KEIRA DAWSON

Initially arrived, lovely staff etc. clean ish rooms. Restaurants inside are lovely and cheap. However, location is pretty naff, cleaners are rude, cockroaches everywhere etc. You have to pay for clean towels with a side note you get one FREE towel change during a 7+ day stay. Cleaners don’t make the beds or change the bedding. On the days leading up to checkout we continuously asked for a later check out and that we would pay - we were refused as they were “fully booked” (rooms are still available to book online) Checkout was 10am which i can appreciate - we’re getting ready packing up doing last checks and it is 10:01am the cleaners were braying on the door saying you need to be out, i said we have a baby we’ll be 5 mins tops we just need to double check we have everything - barely seconds later reception are ringing up to the room being extremely rude. Again, i can appreciate the checkout time - but 5 minutes over is minor in my eyes. We stood outside our room for a while trying to sort my daughter and it got to 10:25am and another family were leaving their room then to checkout? The reception staff gave them no abuse or rush to get out like we recieved. I was pleasantly pleased by the hotel and staff after the week we’ve had, but this treatment on the last day has pleasantly ruined my opinion and i wouldn’t return. The towel change/cleaning service is appalling and that alone would put me off if i’d of known before booking. Wouldn’t say the price is worth it either. Paid over a grand for 3 people, can definitely get a better hotel for a bit more

Nick Cullen

Second stay at this complex for our small group and must say it is outstanding for the money. This time we opted for the 1 bed apartment with private garden. The room was spotless when we arrived and garden was clean. Use of the underground car park is very useful for scooters, cars and has a cycling centre. Complex was clean and tidy all the time and cleaners constantly around. Cleaners are very helpful and polite. Security guard is on at nights which is nice for piece of mind. Members of staff on reception are also very helpful and welcoming. The only negative thing I must mention is the manager. This lady was rude to us on the first day and took a disliking to us for some unknown reason.... hope this was a one off because this place is great

Mia Lafferty

The hotel was gorgeous. Staff all extremely helpful and friendly. The room is very spacious and super clean. Kitchen comes with everything you need, and is very clean, there is also stuff to clean any dishes you use. Fridge was very spacious with a small freezer inside. Only issue was the fans as air conditioning weren't the best and the room was very hot. Apart from that our experience was incredible at the hotel. Regular entertainment in the hotel during the day and night. Pool is spacious with loads of sun loungers available. Would recommend to everyone to stay at this hotel as it's close to restaurants and bars and a big supermarket right across the road. Would recommend booking this hotel for your trip to Tenerife!

Lucy

Wow! What a hotel. Ideal location. Friendly staff and the hotel grounds were extremely clean. The room. We had a ground floor room facing the pool and it was stunning. Once the door was closed you had no noise outside. Very clean spacious and well equipped hotel room. We loved the garden the most. The lovely Gardener came round in the mornings and was very friendly. The mercadonna shop is literally over the road with a few other eateries and shops. Highly recommended!!!! :)

Richard Thomas

Hotel is tired. Zero Aircon. £120 per 5 days to hire a mobile one. Pool over crowded. People smoking weed at the poolside! Not enough sun loungers at poolside. Liked the location. 15 minute walk to the beach. Cleaners really helpful and tidy. Reception came across as, hostile, like she didn't want us there and we were a hinderance. Won't be returning and would not recommend.

Megan Riddell

Zero air con in the rooms. Staff were rude and treated us like they didn’t want us there. Room did not get cleaned in days and had to ask for fresh towels etc. booked a private garden and were given a tiled patio facing the pool front. Location was a far walk from other areas. Hotel food was not good for how much we paid for it and also experienced an issue with pests that took multiple times of phoning reception to be removed and when staff appeared they were rude.overall will not be returning

Jordon Little

If we had arrived on the 29th of September 1975, I would have thought the hotel was unbelievable, so up to date and modern. However, we didn’t. We arrived on the 29th of September 2025. And we finally realised time travel was possible. As you get out the taxi, you’re greeted by a big pane of windows that haven’t been cleaned in a good 4 years, with pictures on the walls, of other palia hotels. These pictures have been there for some time by the looks of it. Cockroaches, we had a total of 4 in our room, one I killed and the receptionist impolitely told us. It’s the weather. So I also told her, I am not cleaning it. Just fumigate the rooms, we paid a lot to come here, and was so very underwhelmed. We read reviews and debated. The place is a dive, the staff are fantastic, very polite and funny. The food, however, If you’re vegetarian or vegan. You’re up a certain creek. Fortunately we both are not. Spend a little more and get a better experience, you’re better off going to butlins. This place is dreadful.

Franck Pasternak

Honestly for the price for a 3 stars hotel it s not so bad as some people said i paid around 700 euros for 2 peoples, all inclusive for one week with simple bedroom but necessary for my holiday. Some details need to be understand. Wifi not free for around 30 euros , towels for 7 euros and 10 euros for deposit and the remote of tv and savety box are with condition too . Get ventilator for bedroom. No shampoo but a small soap .but in all If you want more service maybe you need upgrade or spend more in more expensive hotel. For us was good . If you book you need check your booking properly. After all everything was fine food good staff Really friendly , every day animations who make great moments, flamenco evening👏👏👏👏👏. Got bus station few meters out of hotel added to a small supermarket just meters after the bus station. All around you will find shops , restaurants and beaches around 10 to 15 mn . Finally got great September holidays and great relaxing time . The massage service is amazing with really friendly and expert italian woman 🙏🙏.

Katy Howard

We love it here, this is our second visit. It’s not fancy but the location is very easy for me to travel to from the airport (I struggle with mobility/energy). The apartments are adequate and clean. There’s always a friendly vibe here without being chaotic and I cannot say enough about the staff. The staff work tirelessly with a smile on their faces. It’s lovely for a casual relaxing holiday. And there are supermarkets nearby for anything extra you need!

Lydia Worth

Would I stay here again, definitely not, rooms were awful, cockroaches everywhere, dead mouse outside our door, wires hanging around in reach of our toddler to grab. The kettle they gave us tripped our electric. Doors in the room don’t lock properly.Food is standard but very limited, pool and bar area was nice and entertainment staff are absolutely lovely.

Satra May Robinson

Please do not let all the bad reviews scare you make the decision for yourself. me and my misses were dreading our holiday after reading them all. Yes the hotel is very outdated and food is not a huge selection but we found the hotel was not dirty our room had no bugs and if it did I would have demanded a change. Staff are super friendly and happy to help there are plenty of sun loungers and only got filled after lunch 10am they were still half empty you can buy a towel for your stay 7 euros each for the length of your stay and a deposit of 10 which you get back when you hand it in. We bought our own towels too. The bus stop is around the corner really easy to go to las americas or any of the sea front places. Drinks are cheap out, food is reasonable. We have actually had a really lovely time here like I said very basic but still enjoyed our holiday

Victoria W

Stayed here from 21st July till 4th Aug and was given a top floor apartment. Now this was our 3rd visit so knew what to expect but..... I didn't expect no ceiling fans as had them previously and didn't expect cochroaches daily either. Top floor was not for the faint hearted 44 stairs up with no lifts so 4 large suitcases to lug up. The front door has seen better days with the top layer peeling away, kitchen very dated, random old washing machine in the middle of the 2nd balcony not usable not connected to anything. Cleaners were fab usual but apartment smelt like fly spray when they had been. We only slept here so wasn't too bothered, just luck of apartments. Mostly went out in the morning and got sunbeds in the afternoon but to do a full day and gets sunbeds you needed to be at the pool at 7am latest, even towels were put on parasols the night before. Nobody cared if sunbeds not occupied with towels on despite signs and is worst I've seen at this hotel. We have booked again for next year but before we went on this holiday and may look into changing as it has gone down hill over the years. Baggage storage was not very secure, had to get key from reception but went down there and door was open. Receptions response was a shugg of shoulders they didn't care 😒

Elaine Reid

Lovely duplex room, but no lift so does prove a chore to get cases up stairs. No air con but fan in room and another requested at reception for €10 deposit. On street parking available. Lounge chairs by the pool locked until about 9am, however there are people waiting at least an hour before that... Towels changed every second day and no service the day before you check out it seems.

Nermin H

The hotel was okay overall, but there were quite a few downsides that made the stay less enjoyable. Many basic amenities came with extra charges, WiFi, air conditioning, and even using the safe were not included, which was disappointing. There was also an ant problem in the room, which wasn’t ideal. Personally, my experience was fine, but it would have been much nicer to have been placed closer to my friends, as we were all on this holiday together.

C G

We stayed here for a week 1-8 August. The apartment was a two bedroom and ideal for us as a family. No air con so would recommend renting one for your stay . No wifi need to pay and for a week it was 20 euros but only 2 phones at a time. The complex is maintained and looked after. The restaurant on the complex is cheap and the the food is just standard if you want a meal and can’t be bothered going out. The staff at the restaurant are friendly but when paying cash they don’t rush to give you your change or sometimes don’t even bring your change back at all. Which is abit of putting seen as we always tip good. If you want a sun lounger you have no chance people are out there from 8am waiting for the caretaker to take of the locks and will throw there towels down and be gone all day. So I think they need to remove towels if not in use. The area it is in is great nice restaurant and bars surrounding it so definitely give them a try. Market onsite but beware it’s not cheap and the staff can be alittle rude at times

Teresa Poxon

Totally enjoyed this place staff very helpful, we had a robbery in our apartment and staff couldn't do enough and I have to say they offered to move us but we declined, they did all they could, just to inform people if you stay in ground floor please make sure doors are locked at night as it was around 4am they did it,no hard feelings we still enjoyed stay would recommend 😀

Enrique Veleda Muñoz

The hotel has been excellent as well as the recepcionist Vincent, who has been friendly. The only problem we had it was that in the room there were different insects like ants and littles spiders. But the rest was perfectly fine. Pools and facilities were very clean. In the self-service and the buffet have been offered a lot of options of diverse drinks as sodas and wines; as well of traditional plates.

Marc Prince

We really enjoyed our stay overall. The food was tasty, although there was a lot of fish on the menu which isn’t really to our taste. The staff were very friendly and welcoming, and the entertainment was fun. The pool area was lovely, though it was a bit frustrating having towels left on the sun loungers. The location was fantastic, but be aware it can be quite noisy outside, so not the best spot if you’re hoping for a long lie-in.

Chloe Teasdale

Had a great stay at Labranda Bahía Fañabé and Villas. Couldn’t fault anything other than the rooms were a bit tired as expected, however we hardly spent any time inside so barely noticed, we had a roof top terrace which was amazing and would definitely recommend having a room with one of these as it was very private, with great views and lots of sun. The staff were all extremely helpful and friendly, all inclusive buffet was great and there was always a good selection and plenty of food/puddings, unlimited drink selection was great, 3 pools to chose from all with plenty of sunbeds available, location was perfect and a short walk to everything you nee, beach, restaurants, shops etc. I would definitely stay here again!

claire hayes

We had a great time here, we came last year and have just came back this year and we will be booking again next year, friendly staff, great selection of food and choice of 3 pools. Short walk to the beach and bars/ shops. Highly recommend staying here.

Elliot Gentles

Upon arrival, we were warmly welcomed by the hotel staff, who provided a friendly and efficient reception. We were pleasantly informed that our room was ready earlier than expected, which was a nice convenience after a morning of travel! Our stay was booked on an all-inclusive basis, featuring buffet-style dining with an extensive selection of snacks and beverages available throughout the day. However, the buffet itself was somewhat underwhelming, offering a fairly small selection that, while acceptable, didn't quite meet our expectations. The evening entertainment was enjoyable, with a variety of activities, including karaoke, that we got involved in (after too many Love on the Beaches!). Our room was spacious, providing ample space for a comfortable stay. While the decor leaned towards a more traditional style, the furnishings were well-maintained. However, the double bed consisted of two single beds pushed together, which was less than ideal, though it did not significantly affect our overall enjoyment. The hotel's location was particularly convenient, situated approximately five minutes from the beach and the Costa Adeje market, adding an extra appeal to our visit. Overall, I would still recommend this hotel to those seeking a quality experience at an affordable price, despite the buffet being a little disappointing.

Rodrigo Martins

The whole hotel needs interior updates in the rooms and common areas. The hotel location is terrible, far from beaches, only real beach is 10 min bus ride away, all the near beaches that are shown in Google Maps you can't acess. Food quality of the breakfast was 4 out of 5. The rooms were clean while the bathroom sometimes smelled. While it seemed the weather was sunny in all of Tenerife, this hotel being near the mountains had terrible weather, always cloudy. It is a 2 star hotel.

David H

Hotel is a bit tired looking now having stayed here before. The serving staff work very hard and deserve a pay rise. The cooked food has gone down hill. Luke warm, and lack of variety. Chef needs sacking.

Amy Gibson

Awful staff, at bar near pool women serving did not speak a word of English - how and why when most of their customers ARE English?? She starting tutting, huffing and getting really angry that she couldn’t understand me and then started to grab my wrist to indicate the time which I did not appreciate. Feel pretty shit and Maybe employee staff that speak some English?

Luis Garcia

It does worth for purposes, is a 3 stars hotel, but the price and what you get for it is was pretty cool. Very good customer servcies from receptionists till waiters/cookers by the restaurant.

Alexia Izatt

Had a fantastic holiday and the staff were all really helpful and nice. Nothing was too much trouble. I look forward to visiting again next year

Michael Nuttall

Was slightly apprehensive prior to arriving but shouldn't have been. Apart from being up a steep hill over the motorway the apartments are fantastic value for money. Rooms very clean. Beds changed every other day. Comfortable beds and large balcony. Staff very friendly and helpful couldn't do enough for you. Pool large and clean plenty of sunbeds. Taxi only 5 euros from the bars so no need to walk the hill. Would definitely recommend.

Jas Raj

I’ll be honest this is a great budget friendly holiday hotel. But that’s it staff are helpful and friendly. It’s always clean, the pool is a great size but is a salt water pool. Rooms are abit on the old side water is slow no fan or remote but you can rent them. The beds are not comfortable. No WiFi unless your sat in reception so get a esim. Food for breakfast is average nothing special. The walk to breakfast is a little tiring but you get a beautiful sunrise view in the way. I had no problems here parking was easy, staff were friendly and the room was clean but this is my honest review this is a 2** and budget friendly hotel. Designed for under 25 or budget family trips

Mamma Smith

I can certainly help you draft a review incorporating the points we've discussed. Here’s a version you can tailor to fit the specific platform and your overall experience: Title: Shocking Health Hazards and Broken Promises - A Stay to Forget Review: I am compelled to share my deeply disappointing experience at Laguna Park 2, which was marred by severe health hazards and a complete lack of integrity from the management. My stay was significantly impacted by a cockroach infestation in my room, posing unacceptable health and safety risks. Upon reporting this to the front desk manager, Christie, I was assured that a full refund would be processed due to the severity of the issue. However, upon returning home, I received an email from the general manager denying this agreement and attempting to deflect blame onto a minor issue regarding a scooter. This is a blatant misrepresentation of the facts. The primary reason for my dissatisfaction was the unhygienic and unsafe condition of the room. The claim that I refused a room change is also false. Given the extent of the infestation, simply moving rooms would not have resolved the underlying issue. The management’s attempt to downplay the situation and renege on their initial agreement is unprofessional and unethical. I strongly advise potential guests to consider other options. This hotel clearly prioritizes profits over the health and safety of its guests, and their word cannot be trusted.

Jade Leigh

Mixed review here- this hotel is very cheap and defo great for families / people on a budget. I will start with the negatives and end with the positives - of corse please be mindful this is only my opinion- I have stayed here twice- once in 2017 and again in 2025. I will do a honest review comparing both stays. Negatives- •It is up a really steep hill- location is not very ideal (but close to aqualand) taxis up from the beach are around 7€ • food is not the best (even since my stay in 2017) •the room i stayed this time (1bed apartment) was really small, uncomfortable beds, rusty bath, very out dated and needed a good lick of paint and a clean up, however back in 2017 i had a 2bed apartment the experience was very different and all positive about the room (comparing to a budget and not 5star of course) •the extra bed in the room was a piece of wood and a thin matteress. •entertainment is non existent on a weekend which is a shame. •no air con - they do offer a fan hire at 20€ deposit (i think) and im sure it was like 15€ for 3 days. All though the fans were rubbish and blew warm air out, on their fastest spin it was like having a standard uk 16” fan on setting 1. •the whole areas like pool, slopes etc need a good lick of paint and sprucing up abit, nothings changed since 2017 just got worse. •sun loungers not the best- just standard lay down ones, cant adjust the back. •wifi is only in public areas and not very good. Pros- •cheap to stay and cheap all inclusive upgrade 23€ per adult per day and children half price! •they were quick to rectify the un-comfy spare bed and brought us another mattress to put on it. •staff and guests are friendly and welcoming (both times ive stayed) •the pool area is big enough to enjoy and there is a park just behind it. •no sun-bed wars (both times) •aqualand in walking distance •cleaners come round every 2 days to clean the rooms. •reception very helpful. I have stayed in both laguna park 1 and 2 and i would rather pay that little bit extra and stay in laguna park1 , it is nicer and better location, plus entertainment there is every night including weekends.

Ellyse Moon

Such an amazing place to stay! The staff go above and beyond and are so good with kids! They adored my little boy and always made a fuss of him. The view is incredible, especially when there’s a sunset. You can see pretty much everything, we constantly watched boats and different activities. The view of the volcano is incredible. The pool is huge, it included a shallow closed off area for children/babys, which was extremely clean. The rooms are clean and spacious, the beds are comfortable and clean. Overall the hotel is beyond amazing and me and my family will 100% be coming back.

Faisal Malas

Honestly this was perfect. No frills but perfect if you’re looking for a simple vacation and the pool is great. Seems like they’re constantly improving it. The book exchange in the reception is a nice touch too - some great reads!

simon goddard

Just spent nearly 4 weeks here. Had to leave early due to the nightly noise starting around midnight by the man lookng after the place. The quiet hours are not applied here at all. Same chap is constantly spitting around the pool. Wear shoes

Robert

Would not recommend this place. Have been to Costa del Silencio many times before but the hotel we usually use has closed. Had to phone to get the keys to the apartment, which was supposed to be a one bedroom but was just a large studio, no separate bedroom. We didn't complain as we just wanted a break from work and to get some sun. During the second week the owner came and said we needed to move because the apartment was sold, and the new owner wanted it straight away. He did give us 150 euros by way of compensation, the new apartment was exactly the same. When we we due to check out he would not let us stay as we had a late pick up for the airport, said that was the airlines fault. Then got stroppy when we asked about having a key to get back into reception area, as it was usually locked, to pick up our suitcases. Did not see anyone go into our previous apartment in the few days we were still there. The fixtures and fittings are old, loose doors on kitchen fittings, bathroom flooded when having a shower. Definitely not a 3 star complex

Erik Hellenbarth

we spent here 12 days and were satisfied. sure it's not a 4-star hotel, basic and not new, but for the money it was a good option. the rooms were clean, the sheets and towels are changed once in a week. the reception is open very rare, but if you call them on phone, they are helpful. I just don't recommend the washing machine, clothes didn't get clean. The village is dirty and doesn't look good at all, so better to have a car and explore other beaches. If you don't rent a car, it's not an ideal place to stay, we also just came to the apartment to sleep.. But the island has so much to offer, that you shouldn't stay in one place anyway..

Mr Stephen

Just spent 3 nights at Parque Carolina. I must admit after reading some of the reviews I was a little concerned. I got there at 10pm, there was a note on door with my name and 2 phone numbers. Called the 1st and a guy answered straight away, I told him my name "oh hello Stephen, did you have a good journey here? If you look on wall by door find box "D" the code is ****, if you have any issues then reception will be maned from 10am tomorrow". Found my room, ok it was like stepping back to the late 1990's but it was lovely and clean, the bathroom was spotless, if not maybe a little tired. And the bedding was fresh n clean. I was on ground floor and the Security Gate behind the patio door was strong and locked and I had to key to open it. The kitchen was well equipped. Ok the safe would not open, but I've travelled enough to find places around the room to hide things!! All in all for the price it was fine. Very little noise from other rooms.

Lee Taylor86

Really nice hotel / apartments. Reception staff were very welcoming, helpful and friendly. Apartment we booked was very spacious, wonderful balcony, with a great view of the pool area and mountains. Hotel grounds were kept clean and tidy daily, pool area was very nice with plenty of sun loungers… never the need to reserve like most holiday hotels, there was always a lounger to use. There is a snack bar open from about 8am till about 9pm, the place sells beer on tap (Amstel), bottled beer / ciders / alco-pops. You can grab breakfast , lunch and dinner there too, so it’s pretty decent. There is also a little shop open from about 8am till 6pm, sells the basic essentials. Rooms can be cleaned daily, just let the cleaner know. Towels are changed upon request. The hotel is a little away from the main areas such as Las Americas & Los Cristianos, about a 20/25 minute walk. Taxis are reasonable, from around €6 to €10. Local supermarkets are close by, same, about a 15/20 minute walk. For a self catering hotel I’ll give this a solid 4 stars, really nice place. I’ll definitely come back to Granada Park.. thank you for a lovely time.

Lee Edworthy

Stayed here for a family self-catering holiday. Staff at reception and in the snack bar were very friendly, and the room we stayed in (007) was clean and well presented. The hotel in general was in good condition, and the pool area was clean and tidy with plenty of sun loungers. Lifeguards are provided and were pretty chilled about the balls being used in the pool. The food at the snack bar was tasty and reasonably priced for a quick lunch etc. The hotel is a hill at the back of Los Cristianos, so it's a bit of a walk to the centre of Los Cristianos or Las Americas, but only 15-25 mins depending on how fast you walk etc. Taxi costs between 5 and 10 Euros and there were always taxis on the road adjacent to the bottom entrance to the Hotel.

AleXander G

Been here with family. And still are. The noises from the drills in the walls is unbearable. The workers start reconditioning the rooms at 0800 AM. Such a vacation with children. The Location isbgood if you have a faster way of locomotion. If you walk every beach is 35 - 40 min walk.

Kayleigh Mc Donald

Lovely apartments , staff friendly, rooms are clean and up to date , we were lucky and got a room with terrace , beautiful views. Location is about 30mins walking from centre or 5 mins in car .

Kurtis Gribben

Rooms are spotless and for the money great value, room service to a high standard, rooms with pool view have a fantastic view including out towards the sea. Location is a bit out of the way but €8 taxi gets you down to the front of Las Americas and far enough away so quiet during evening if that's what you want so 👍

Heather Sheal

I stayed here for a week with my fiancé to celebrate our engagement and we book through Jet2Holidays. We can easily say it was the worst holiday we have ever been on. Most of the time the food we got was the same or it was cold most days we had it and what ever meat was left over the night before was served up the next day. One of the bar staff was very rude to us and some other people there, as he start to take our order and someone spoke to him in Spanish he went to serve them and let us waiting. We paid for all-Inclusive and yet still had to pay for some of our drinks which wasn’t a issue but when we asked about what type of drink some of it was it was made up for us then we was asked to pay when we didn’t even want the drink as we was just asking about it. Don’t t even both trying to pay with cash as they wont take it as the only except card which we didn’t know about until we got there as nothing was mentioned about it and they got very hostile one of the bar staff when you wanted to pay by cash. Our room was clean but we had ants coming up from the sink and the shower head kept falling off the wall so had to get that sorted so we could have a shower. not what we wanted on our first night there. Outside of out room was a basketball court which wasn’t mentioned to us so we would hear games being played in there until late at night. It was by far one of the worst places we stayed in they didn’t seem to care and some of the bar staff was rude and if you went to the local shops you was followed around like you was thief!! We didn’t feel welcome at all there and we definitely wont be coming back!!!

Pauline To

We have just returned from this hotel. On arrival we noted the rooms are very dated, paint work wood work, tiny kitchen area. Bathroom not clean at all. Hotel reception, in the middle of signing us in, disappears to talk in Spanish to someone. Not once but twice. They don’t understand English very well, or make an effort to understand. The area is more for residential so locals in shops don’t understand what you’re asking. Would not advise staying there until they redecorate to hotel.

Robinson Crueso

I've travelled all over Europe for work and holidays. I've been here for two days and I'm undecided about this one. Whilst there are some good points and also some bad points. The location not the best, the staff are good, downstairs whilst modern and very clean but is lacking in comfort. The bedrooms again are spacious enough but needs a lick of paint and some repairs here and there. The food is decent enough and there is a good choice for just one canteen style aisle pick up collection.

Edwards __98

- [ ] On arrival after our delayed transfer (no fault of the hotel obviously) we were left a cold tea in our room, which we were very grateful for just unfortunately no vegetarian option as both sandwiches had salami in them. - [ ] Drinks selection poor. No real understanding of what was part of all inclusive, asked multiple members of staff and no one seemed to know either, tried to order a handful of different stuff and non included. If you did order a fizzy drink whether it be Coke or Fanta (not sprite it was never working) the majority of the time it arrived flat. - [ ] Food at Breakfast, lunch and dinner was 95% the same for the whole 10 days we were there (multiple people said the same thing) I understand it’s only a 3 star but the selection daily was shocking and extremely repetitive. Also the options for vegetarians other than stale bread rolls, chips, salad and tinned carrots was abysmal. - [ ] We personally don’t have children but considering it wasn’t an adult only hotel the entertainment for them was non existent. Which left them the only option to run around and make own entertainment in the lobby / bar area which is situated next to main entrance that leads on to a main road which is extremely dangerous. - [ ] Pool situated on floor 7. Which by itself is personally fine, until you realise every time you need a drink you have to go down either 7 flights of stairs or in the lift which really isn’t ideally considering the temperature every day. However if you chose the lift half the time it was broken and didn’t come when you pressed the button which is extremely inconvenient especially if you struggle with stairs. Also, the situation with the sun beds got progressively worse throughout the week with multiple people and family’s daily having to sit on the floor with their towels. If too many people are out near the pool at once there simply isn’t enough sun loungers, and if you have more than 15/20 people in the pool at once you’re all like sardines. - [ ] Staff on a whole were okay unless you were at the bar waiting for a drink and they often took forever to come and serve you (yes I understand people are busy sometimes but not every single day, it’s more than a coincidence) or if they were there I feel we were served last as I had it on multiple occasions throughout the stay where I would be talking to a member of staff about ordering a drink and they would completely do a 360 and go and serve someone who spoke to them in Spanish instead, no I’m not joking. I get it sometimes you can serve multiple people at once to be more efficient because I have worked behind a bar myself however that wasn’t the case on all these occasions. - [ ] The general complex was always clean and tidy, however the do not disturb sign was ignored on a few occasions. Wi-Fi also poor in nearly all areas of the hotel. I’ve never wrote a review before good or bad I usually just get on with what I’m dealt and I’ve experienced both ends of the spectrum good and bad but on this occasion I just feel nearly every aspect of the stay was easily to scrutinise without nit picking or going to look for it, it was there in front of me to see daily. As you can imagine I won’t be returning and won’t be recommending this hotel but what do I know I don’t own an all inclusive hotel.

Richard Brammer

Clean,, tidy rooms. Most are studios with tiny kitchenette. Plenty of room and balcony with table and chairs. A little bit dated and could do with a refresh but functional and comfortable Very close to centre of town. Plenty of shops etc nearby. Beach and loro parque within walking distance Plenty to do and explore Staff are brilliant Swimming pool is small but is on the roof so sunbathing is ideal. Would come here again.

Botond Molnar

Great place to stay, reception 24h, nice staff, pool, tennis and they have their own restaurant at the pool. Perfect for a quiet relaxing stay. A long walk from the beach but lots of bars pubs restaurant around the are. 24h shop 3 min walk away. Would highly recommend 👌

Stan

Castle Harbour Aparthotel is a wonderful complex, but inside there’s a true gem – this bright, modern private apartment. The private terrace with loungers provides sweeping views of the ocean, city, and mountains—perfect for morning coffee or sunset drinks. Just steps from the beach, it offers a fully equipped kitchen, fast 300Mbps Wi-Fi, a 60” Smart TV with Netflix and YouTube, and a deluxe queen bed with soft, high-quality linens. Guests also enjoy full access to the heated pool, pool bar, restaurant, tennis and billiards facilities, and 24-hour reception. Restaurants, shops, and beach clubs are all within easy reach, making this apartment a perfect base for couples, small families, or anyone looking to relax or explore Tenerife. Stylish, comfortable, and full of thoughtful touches, it’s highly recommended. Book directly at tenerife-stay.com.

Ryan Conan Elroy van Krimpen

It's a really great place to rent an Airbnb, has a pool, reception always there, guards that patrol to make you feel safe, and a nice parking spot. It's also VERY close to a lot of shops/supermarkets.

Thomas Salvisberg

I got a good last minute deal at Christmas for a 2 bedroom apartment with full kitchen. 24h reception and a good sorted mini supermarket with good coffee, fresh bread and even car rentals. Elevator and plenty parking lots at the street. Big nice pool area with massage service. Just 500m from a shopping mall.

Rick Hustwit

Okay, this place is massive. It looks like a hotel and has most of the facilities of a hotel, but it isn't. What it is, is a block of studio flats that are privately owned and are either lived in or let out at holiday lets to tourists. What this means is that it's hard to review as you can find a place that's incredible or you can find a dump. Also, because the facilities are not connected to the accommodation (holiday lets) you have to pay for everything, from sun loungers to luggage scales. The WiFi is 18 Euros for a week and it's terrible. Luckily, our apartment had its own WiFi that we could use in the flat but by the pool or the restaurant you needed the paid hotel one. The location is good if you like somewhere quiet but it's a long walk into the centre and coming back is uphill, but it's only 5 Euros back in a taxi. Also the pool is small given the size of the place and it is open to the public so don't expect much room. Bear in mind that lots of locals live here so 7am to 8am it's very noisy with people screaming at their kids and generally people going to work with only one volume: loud AF. We were lucky that our apartment was clean and modern but it's a gamble if you don't do your research.

Kathy Charlesworth

Great hotel/apartment. Professional curtious by all staff. Cleaned every other day. Clean towels every 2 days. Swift response to minor issue (door key card). Very helpful staff with advice on where to catch local bus etc. Bar staff really nice & lifeguard too. Also the resident ginger tom cat was friendly. Nothings too much trouble. There's no A/C but it didn't spoil our stay. My family & i would stay again. Thank you.

Bethany Eastwood

We had a 10 day stay here from the 15th of October to the 25th and we had a lovely time. I was with my daughter (4 months and partner) All staff are extremely lovely and polite - reception staff, maids, and all lifeguards. The lifeguards are very vigilant and extremely helpful. They do ensure no-one is disturbing others by splashing / being nosey in the pool but they do use discretion! For example if people are being loud and having fun they let them carry on but if people are being a nuisance etc they will ask them to tone it down. Rooms were basic but very clean. WiFi was excellent for me at all times. They even provided us with a travel cot (I emailed in advance to confirm) Ten minute walk max to the beach. 24 hr shop next door. Would definitely visit again. Areas for improvement: bathrooms could do with a refresh of grout etc but very clean. Air con would be nice but we made do with the fan. There is a sun terrace on the top of the hotel (7th floor) with lovely views

Silviu Voineagu

Very clean everywhere and the personnel wonderful. Not so far from the beach. Just need a deep upgrade like, furniture, TV's Chanells, the kitchen. The WiFi is for free but has a poor and slow connection. Whit a few solar panels can be worm up the water in the pool. The pool showers not working. The lights in the apartment is poor. Across the wall you can hear your neighbours especially in the night.

William Brown

Had a great time here. Excellent value with a package for two at £600 including flights with Jet2. Possibly this cheap because of covid. Just a few mins walk to the beach. The building was quite old but our room had new sink, loo, and kitchen stuff. Cleaning was excellent. Pool was nice. In summary, recommended but don't expect a wow factor.

Jonathan Cooper

Cheap self catering apartments, cleaners come and change your linen and the staff are great. Pool is busy but there is space. 5 mins from the beach.

Rachel Burton

Lovely accommodation, very clean, all the necessary things in the kitchen, plenty of clean towels, staff wonderful and very helpful, advising on trips and helping with booking them, yes, it's a short walk up the hill, but this means you have a quiet, peaceful location away from the traffic and tourist areas. A taxi from the lower town area is only about 5 euros. Food was lovely, the pool and pool area always clean, with plenty of sunbeds. Would highly recommend to stay here, cannot fault it. Thank you everyone for making our stay so relaxed and easy 😊

deb lovick

Just came back after staying here for a week. Hotel is lovely nice and clean rooms are spacious etc. It's in a quiet location and situated on a steep bank. I would advise getting a taxi it's only €4/5 euro so not too bad. Staff a friendly and helpful, apart from the lady that's on the pool bar she is very rude and abrupt. All in all really nice hotel but if you want to be more centre this hotel isn't. Only a 10 minute drop off from airport. Hotel restaurant is lovely food is delicious. Entertainment in hotel is ok but could be on longer

manav ajnat

A great place for relaxation. It has a bar and restaurant. Food is very nice. General atmosphere of the regency is welcoming. Pool and garden has wonderful views. Evening activities are great. Something for all the ages. The staff is smiling and helpful. They can book taxi for you. Shop and Danish bakery have most of your food. Overall a good place for family.

Leo Nova O’Driscoll

The staff are very nice, I did find something odd after my room was first serviced by cleaners during my stay - next to my clothes i found a pile of dust & hair (that i know was not mine due to the colour, length & texture) that had clearly been swept from somewhere but not picked up. & it was left next to my clothes which i found a bit gross, but aside from that i didn’t have issues There was one big thing that got to me during my stay; There were ants ALL OVER my room, i found them in my bed, on plates, in the sinks, everywhere. I understand its hard to have bug control in hotter climates but there are treatments & chemicals you can put near doors & windows to discourage bugs coming in. The room itself is quite nice, beds were comfortable, only downside is it was 2 twin beds & the mattresses moved around really easily on the bed frames but overall fine. I had a nice view from my balcony & for the most part the room is lovely. I would say if you’re looking for a holiday in Costa Adeje & want to be near the beach & restaurants, this probably isn’t the best location. If you’re not renting a car & don’t want to get taxi’s everyday, its an absolute treck. 25 minutes walk to the main beach strip - which isnt the worst, but the hotel is uphill about 275ft from puerto colon which is not the easiest walk either up or down. Additionally ceiling fan is basically useless - i had it going on High all day & night when i was in the room & even with the curtains closed it was so humid. I read through their information pamphlet when i checked in & i thought that charging €10 to use the safe is absolutely ridiculous. I’m of the belief that if i’m a guest at a hotel i should be allowed to use all the amenities in the room without additional charge. You wouldn’t expect to be charged to use the hairdryer in your hotel room so why are you charged to use the safe? I ended up keeping my passport in the bedside cabinet & was nervously checking every day that it was still in there after every time i left the room. It’s a nice enough place to stay if you’re on a budget - but you could probably find a place in a better location for not much more

Victoria Melrose

We have been going to Regency Torviscas for 8 years or more x The staff are outstanding and super friendly that’s why we return , we appreciate their kindness always helping us book excursions- spas -taxis - boat trips restaurant’s etc they are superb x They have a small bakery at the side for coffee and cakes , sandwiches made fresh on site and on the other side they have a mini store for your basic needs - the staff here are wonderful especially Santi who is a fantastic artist and great with kids and families creating beautiful drawings x rooms are simple clean and the kitchen has everything you need x the pool is great not too busy with a kids paddle pool attached and a jacuzzi, they have a small spa and gym xx food by the pool and a bar plus a restaurant if you don’t feel like going out x We love it because it is far from the noise and only a 10 minute walk down hill to the beach x yes it is a hill to walk back up but good for your fitness which we like x or just grab a taxi for around 6 euro x This place is our second home and many people return as it’s a small complex xx if you like an informal relaxed holiday with no time frame , come and go as you please xxx if you want to get out of your city clothes and just relax this place is great x We will be back as we love exploring and now have many friends here x Again it’s the staff that shine and that’s what we love x price point is good

Cricklewood Mum

We stayed there as a family of 4 for a week in late July 2025. Booked a couple of months prior via a tour operator. Upon arrival, our two bedroom apartment was downgraded to a one bedroom apartment. It was a disappointing start made worse because we were only told then. The hotel offered compensation without being asked (in the form of free breakfast for the week) which was appreciated and the tour operator reimbursed the cost difference after being asked. The room was clean, beds comfy (even the sofa bed) and with all the stuff we needed. It was a bit tight for the 4 of us but okay for one week. Location is great, staff was excellent, helpful and friendly, the bar and café had reasonable prices.

Rick Fordyce

Rooms are fine, but only down side is the room has only a roof fan, NO AC, so it means it can get fairly warm during the hot weather, but on holiday so have a fan, and can get water! All the people that work here are amazing, always willing to go out of their way for you! Foods good and location is fine. Beach nearby and can travel easily. Reception can order a taxi easily enough if needed!

Chuck Robinson

I stayed here at the end of August 2024 and it was awesome. The staff was great, the room was great, the atmosphere and location was great. I'll be back and hopefully getting the same seafront room again.

A RA

We had booked two months before at a good price. Then they started to write us telling us the owner had changed, but we should no worry. Later, they argue they there was a problem with our card, with which we didnt had any problem at all and was in use, and wrote us to solve the problem. We wrote them back with no answer in many days. Three days before our flight, they canceled our reserve and offered the room again at a higher price. Those are their practices... You're warned. Despite this, we managed to found a better place with seasight at some bucks cheaper. Thank you!

Kang Town

Booked through Booking.com a few months ago, but the reservation was suddenly canceled by Pearly Grey Ocean just over a day before check-in, citing “overbooking.” When I called, they claimed it was Booking.com who canceled the booking, which was completely untrue and made no sense. Avoid this place if you want to avoid a stressful experience like ours.

Julia Popadyuk

We really enjoyed our stay at this hotel. The service was excellent, everything was very clean, and the property itself is beautiful and green with a stunning view. The location is great, there is free parking available, and the food was absolutely delicious.

Sara Keinänen

The hotel is clean and nice and the breakfast is super! Our picky kids got their stomachs full and all of us loved the fresh fruits. Service was more than you could even ask for, we got help finding a taxi and using the buses. The environment here was lovely, especially the path near the ocean. The water in the pool was a bit chilly, but worked well for us. Would go back there rightaway!

Radosław Czarnecki

Rooms are very basic, we got one nearby the reception which was loud in the night. Food for the breakfast was ok, except the egg. Big plus is very well equipped gym. Price / quality is ok.

Marko Kovačević

Nice clean and quiet hotel. Rooms were nice, breakfast as well. Not so popular and crowded part of the island, but very nice for peace and quiet.

Razieh Nejati Fard

We had a great stay at this hotel for one week in Christmas time. The staff are friendly, helpful and present with a welcoming smile. The rooms are spacious and comfort and cleaning staff are doing a great job everyday. The pool is clean and quiet and combined with the gym is a great opportunity for doing exercise. The garden has a nice architecture and interesting for kids to play around. We will definitely come back.

Jake Davies Photography

Great place to stay! The pool area is lovely with sun all day, and there’s a bar/restaurant right by the pool that’s open all day serving food – you can even get a proper English breakfast any time. They also do the best strawberry daiquiri in the area. Apartments are clean and well-kept, making it a really enjoyable and relaxing stay. Highly recommend! Second time staying here.

David Norris

We recently stayed at Paloma Beach Apartments for 10 days, and while there are a few positives, the overall experience left a lot to be desired. The rooms themselves were clean and fairly modern, which was a good start. However, the bathrooms really need extractor fans—after a shower, the humidity just lingers, which isn’t ideal. One of the more frustrating aspects was the hidden charges. You have to pay €2 per person, per day just to use the sunbeds. That feels like a bit of a rip-off, especially considering you’re already paying to stay there. To make matters worse, the bars around the pool close by 4 or 5 PM, and you’re kicked off the sunbeds by 6:30 or 7 PM, so you’re not even getting a full day’s use. Evenings weren’t much better. We tried sitting on the balcony after 10 PM, speaking in quiet tones and playing a game of cards, and still got shouted at by security, who were honestly quite rude. It felt like any attempt to relax was policed unnecessarily. Another big letdown was the lack of housekeeping. In 10 days, our room was never cleaned once. We had a towel change just once, and if we wanted fresh bedding, we had to pay extra—something that should absolutely be included in a stay of that length. In short, while the accommodation itself has potential, the overall management and extra charges really bring the experience down. It felt less like a holiday and more like a series of petty rules and fees. Wouldn’t recommend unless you’re happy to pay extra for the basics and don’t mind being treated like a teenager at a school trip.

Nicholas Lai

The apartments were great and suited our needs fantastically. The pool area is clean and the water is great. You could easily spend the whole day lazing around. There is a €2 charge for the sunbed which I'm happy with. I guess not everyone will agree with me. The location is great with a lovely sea front walk to the main part of Los Christianos.

Farnoosh Teymoori

Lovely clean apartment with sea view. The pool is nice and clean. The location is great with short walk to beach and the main part of Los Christianos. We enjoyed our stay here and definitely will stay again in our next trip to Tenerife. Thank you

brian murphy

Spent 2 weeks holiday there. Nice apartment, very well kept. Change of towels and bed linen twice three times a week. Nice pool and pool area. Small bar restaurant poolside (closed early evening). A quiet part of los christanos. Row of bars/restaurants just outside the complex. Supermarkets 3 to 5 minutes away. A nice walk to the centre on the beach front. My 3rd time staying in paloma beach, great staff good reception service. Well worth a visit. Brian.

joe claffey

Recently stayed here for 2week holiday. Located up a steep hill but its located perfectly beside bars shops and restaurants. It's about 20mins walk to the beach. The place is spotlessly clean tho the rooms are slightly dated. The rooms have a decent kitchenette microwave toaster coffee maker (American style) oven and stove top so quite good. Our room was on the bottom floor right beside the stairs so it was very noisy at times with people up and down the stairs sounds at times like a herd of elephants. The beds are very hard too but are bigger than the standard size single, we just pushed the 2 together to make a double and the cleaners connected them together. Rooms are cleaned every 3 days and they do a fantastic job.

Jessica Moscati

From the outside the Hotel looks very nice, so is the pool area but the rooms leave much to desire. Luckily we only stayed two nights or I am not sure how much more back pain I would have if I had to sleep there any longer. We were in a room very close to the reception so many people passed by and the walls were very thin you could hear everything. Finally on our last night we found 3 very small fruit worms in the sheets I understand it is an island but there should be more control for this.

D.

So yeah, we spent 14 nights here and honestly, wouldn’t really recommend it. We booked a sea-view room ages ago, but when we got there the receptionist just handed us some random one. We had to complain to finally get the proper one. The manager was super rude and kinda childish. I even had to call the cops ‘cause she kept saying that was the right room. And guess what? As soon as they realised I was right, suddenly the “sold out” room from the ads was magically free. And honestly, this place is just chaos. People smoke wherever, make noise all night, take loads of food from breakfast… If you’re local, nope, not allowed. But if you’re Italian or English, no worries — it’s always someone else’s problem

Victoria Johnson

Fantastic hotel to look at, to be in. Rooms are Beautiful to say the least depending what you’re into and your budget. It is half way up a steep hill but if you can manage the walk it’s not that bad close to lots of entertainment and restaurants that are all very welcoming and majority of the staff are very polite helpful and friendly. What let this hotel down in my opinion is the stay was ruined by such a minor issue which turned out to be a bit more dramatic than necessary. Me and my husband only stayed for a couple of nights and made a complaint to the reception multiple times (as did other guest as the made us aware of) about noise from partying teenagers which turned out to be next door to our room at every point we made a complaint the security would escort us to a room above us where there was absolutely no noise yet the noise never stopped. When it was made aware to both the reception and security that it was next door they still proceeded to go to the next floor and try convince us that there was no noise despite us telling them exactly where the noise was coming from. In the end my husband had to escort the security to the room next door and do the security’s job for him after finding 20+ teenagers partying and doing drugs. Ruined our stay here which was extremely disappointing to say the least.

Yvie Pohin

Well equipped apartment, iron microwave, hair dryer but dated .Nice staff we asked to change rooms as the aircon didn't work. Kitchen sink was blocked in the second apartment but maintenance quickly sorted it. 2 pools and a super gym. Restaurants and supermarkets nearby although hilly but that's Tenerife. Taxi rank just outside and pick up point for most attractions a few minutes walk away. Only downside if you have noisy neighbours which we did, constantly noisy until early hours.

T D

First night in the hotel, just wow! For the money we spent the hotel was above my expectations. We have everything except a dishwasher, we have washer machine, microwave, coffee machine, hoover, x2 40" smart flatscreens, chandler fans in the main room and bedroom, iron with ironing board, the balcony is massive, plenty of room. you could practically move in for a resident. The young lady on the desk was very helpful. She has took the time to explain all about the hotel including the security barriers which gives a very safe feeling to the hotel. 7 more days to go so if anything unexpected happens I will update. On the whole, we are very happy 😊

Kačurka Kača

We have been at Malibu Park twice this year 2025. It is a very peaceful place. Families few children. ideal for rest and relaxation. Me favorite apartment at Tenerife Costa Adeje. It is next to aqaland. Near shops & restaurants, good location. From Malibu Park it's just a downhill walk to the main pedestrian zone. It's a bit more difficult up there. But if you don't need to go through the reception you can go through the middle door where you need a card to open the door that can't be opened without a card. You don't have to go up that big hill, it's closer and not as strenuous. The apartments are equipped with everything you need. I felt better than in my own home in the UK. When I remember or looking at the photos, amazing memories come back to me. We enjoyed the pool very much. There is a ping pong table in the bar which we enjoyed. The best slush at the bar next to the pool. The bar offers snacks and drinks and alcohol. Large TV. Park for kids with swings and slide. The environment is like in Paradise. Everywhere orchids banana palms, palm trees, mango tree. Absolutely peace and paradise. And tenis for play.

Grandustrial The

Perfect location in Costa de Adeje. We stayed one week, we upgraded to a premium room (it worth for the AC, and the rest of facilities) got pool view and it was wonderful, we were going to the pool from the balcony. Aquapark and Siam park just opposite the road, 10 minutes away from Jungle park, close to beaches. Hotel staff, very helpful. On my wife's birthday, we receive her favorite cake! They go above and beyond ți exceed any expectation and so it was! ❤️

Fee Walsh

Reading the reviews I was very apprehensive but it was absolutely brilliant well worth the money spotlessly clean & a great WhatsApp phone service which I loved. I could get room cleaned fresh towels when needed and tips on bus routes and all my questions answered. I would recommend this place to everyone it was perfect getaway

Ameliamulkeirins

Malibu was the best place we could have stayed! Beautiful place, so clean and well kept. Constantly saw cleaners going round cleaning rooms, halls, pool area, everywhere. The staff in reception were super helpful with taxis and other bits and the pool was next level! Quiet and never too busy even in school holidays! It was so so amazing and we will definitely be coming back!

Hannah Drummond-Smith

Fantastic hotel. Great room, very clean, everything you need to cook in the kitchen. Bedding and towels supplied. No shower gel or shampoo is supplied. The 2 swimming pools are lovely but do get very busy in July. You have to reserve sunbeds which we didn't do, but we managed to grab some in the afternoon when people started to leave. You can go in the pool without a sunbed obviously. The restaurants were good value for money and always open. There is a bar which you can access from the pool and drink your drinks while in the water which is a nice touch. There are 2 pool tables open until 10pm and a mini supermarket on site. The location is perfect. Right next to the beach and loads of shops. I would definitely recommend this place!

leanne milner

Just returned from a week here. Was dubious due to other reviews but we absolutely can not fault it. Location was perfect. Bookable sunbeds so no mad dash. We was in block O floor 1 room 3. The apartment was a tad dated but very clean and roomy. We had a partial sea view which was lovely. Supermarket was great with fresh produce daily. Pool bar reasonably priced. On site food was good too. 3 gated entrances depending on which way you wanted to go.Staff lovely. Pools good. We would return.

Nicholas Martin

Pueblo Torviscas is a charming spot that really delivers on relaxation and enjoyment. The centerpiece is the lovely large pool, perfect for a refreshing swim or just lounging in the sunshine. With a lifeguard on duty, you can feel at ease while soaking up the atmosphere. The setting itself makes it easy to unwind, and with plenty of sunshine throughout the day, it’s a great choice for anyone looking to recharge in a warm, welcoming environment. The bar adds an extra touch of fun to the experience, serving up great cocktails that are both tasty and refreshing. There’s also food available on-site, making it convenient to grab a bite without leaving the pool area. Whether you’re after a casual snack or a drink in the sun, the friendly vibe and good service make it easy to enjoy. Altogether, Pueblo Torviscas strikes a great balance between relaxation and convenience, making it a spot worth returning to.

Tom

It’s a nice hotel right on the front and right next to the beach, with loads of restaurants and shops nearby. The staff are great, the rooms get cleaned every 2 days so Day 3, Day 5, Day 7 etc. However, the sunbed situation is a bit odd, but it keeps people from reserving sun beds and not using them, so you have to reserve a sunbed with the pool attendant a day in advance, and if you don’t use it you lose it which is good. There’s also pool activities going on such as water polo, water aerobics, the mat run across and other stuff that are good for kids. In my opinion, the pool wasn’t as clean as it could be, but that may be due to being there later in the day etc. Overall, we enjoyed our stay and were very pleased, would recommend as it’s a great price in a great location.

Jackie McKerns

Dated & dark in the apartments, bathroom was the only bit that was modernised & there are always cockroaches mainly in the bathroom & kitchen cupboards, nice size pool but not enough sunbeds. Ideally located for nearby bars & restaurants and its a short walk down a slope to the beach, restaurants & the harbour, if you go up the slope there's more shops & supermarkets

Lara Otter

Had best experience here hotel was lovely and clean room was very spacious. No air con but they provided a free fan which worked fine or can pay to hire a AC unit for 80€ for week. Pool area outside is lovely not too busy when we went down. Location is spot on about 10 minute walk down to the beach if that. 5 minutes to golden mile. Shops right down underneath and a supermarket literally 5 doors down on the corner. Street was quiet with lovely views, cant say we experienced any noise coming from the street or other people staying here on holiday. Staff were lovely and super friendly, have a baggage area for when needing to leave bags for check in or check out free wifi which was useable didnt have any issues when on it. Stayed with my 4 yr ood and 1 yr old. Comfy bed, only thing made me weary was stairs in the apartment however there was only 3 so used the baby travel cot to block off the steps when she was out and about. Would 100% recommend to anyone going again as the price is fab for what u get.

Jack Hayes

Rooms are okay, do the job for the price can’t really complain, 5 star simply because of the lifeguard/barista at the pool amazing service and she was very nice and approachable.

Michael Acott

Good priced apartments with a basic kitchenette, bedroom, en suite with bath & shower & balcony. Not air conditioned but you may be able to borrow a fan. There is a swimming pool too, not that I used it. Breakfast is available but from another hotel down the road. Can be noisy if you are in rooms that are located on the busy road.

Carl Sansome

I was initially apprehensive after reading a few negative reviews, but please don’t let them put you off. I usually stay in 4- and 5-star all-inclusive hotels, so I wasn’t sure what to expect from a 3-star. However, it exceeded my expectations, and I was more than happy upon entering my modern, clean, and well-equipped room. (No cockroaches or bed bugs, as previously mentioned in another review.) I stayed here with a friend during the last week of February into March. We booked a self-catering apartment with a solarium terrace. 10 minute walk to the strip which was perfect. I have to say, this is the first hotel I’ve ever walked into where the room actually smelled clean. The fresh bedding and towels carried a strong scent of detergent—very fresh and pleasant just like mummas washing (you know what I'm talking about) :) Upon entering the apartment, immediately to the left was the bathroom, which was spotless. It featured a bath and shower, with hot water, gleaming tiles, and a shining sink, toilet, and floor. Leaving the bathroom, a left turn down a short hallway led to the bedroom area, which was spacious and equipped with two single beds (or a double). A built-in mirrored wardrobe offered storage, with shelving and a safe on one side and hangers on the other. At the foot of the beds, a flat-screen TV was placed on a shelf. A few steps down from the bedroom brought us to the kitchen/dining area. To the left, there was a small table with two chairs. On the right, a double sofa bed sat against the wall with a coffee table in front. Opposite the sofa was a compact kitchenette, equipped with a fridge, coffee machine, crockery, plates, and silverware. A spiral staircase between the kitchen and dining table led up to a private rooftop terrace, complete with two sunbeds—a nice touch. Brilliant for star gazing at night too. Back downstairs, across from the dining table, a set of double patio doors opened onto a balcony with a small table, two chairs, and an ashtray. The staff were all friendly, though we had minimal interaction with them. The reception area was clean and tidy with a vending machine containing sandwiches chocolate and drinks, leading up a few steps to the lift area, where luggage scales and a luggage room were available for late check-outs. There were two lifts, both take you to the pool area—small but peaceful. I imagine it gets crowded in peak summer due to the limited sunbeds, but with the private terrace, this wasn’t an issue. Overall, this is a lovely hotel with clean, modern, and spacious apartments. The 3-star rating is fair, and it provided everything I could have asked for. Thankyou udalla park.🙏🏻

D4RBY OKILL

ABSALUTE JOKE OF A PLACE . Security man assaulted me and my girlfriend and my friends 2 nights in a row and through multiple pens from the ground floor onto our balcony while we wore sittin on it , showers were cold , no towels and all round bad experience . There was also maggets on the kitchen counter STAY AWAY FROM THIS PLACE

Danny King

We had a very pleasant stay here. The place is very clean, the pool and bar area very well kept and the staff are all very friendly. The location is good with it being a short downhill walk to the nearest beach, and there are plenty of bars, restaraunts and supermarkets nearby. The apartments are well equipped in case you want to do your own cooking, but the hotel also does a good breakfast for a good price. The cleaning staff do a great job of keeping the rooms clean and tidy and plenty of towels are provided. The road side apartments are quite noisy if you have to leave the balcony doors open. The room did get quite warm when we closed the door, but the room fan made a big difference. I was lucky enough to get the fan working via an app, but otherwise, you might need to pay the deposit for a remote control. All is well explained on arrival. The site also has its own small laundrette which is open 24 hours. Better paying a bit to wash clothes than paying rip off luggage costs that some airlines charge!

Lana Munro

Me and my boyfriend stayed here for 5 nights and we thoroughly enjoyed our stay. The rooms and modern, clean and spacious with a beautiful balcony. We saw many mixed reviews before we came but genuinely could not fault anything with the rooms, service and overall stay. The staff were all lovely and accommodating. It’s also about a 15-20 minute walk to the main strip but it’s a lovely walk

maddy A-W

This hotel was perfect for our 5night stay. My only issue is that although the pool was cleaned regularly whatever its treated with turned my hair green. So if you have light/dyed hair be aware. Apart from that our room was great, a perfect sized kitchen for 2 people and the pool view was great. The room was cleaned regularly and bedding and towels were changed frequently aswell. The staff were very kind and helpful. A 50 euro deposit had to be made to get the remote to the ceiling fan which was totally worth it. The pool bar was very nice with a good range of drinks and food options perfect for lunch. The location is perfect with the beach, restaurants, bars and shops all being a 5 minute walk.

Samantha Swift

Marolla Park was a lovely little spot! We stayed recently for a week, during our stay there was an age range of 20 plus....staff are so friendly and helpful! Hotel is very clean and spacious, it's a short walk to the beach and the Golden Mile. Lovely little bar on site at the pool side. Food menu also. Peaceful area couldn't fault it. Will be back again. Staff provide a a list of activities that are available in the area, air con can be rented through the reception. Some restaurants and shops including a Mercadona around the corner from the hotel also. Will be back again :)

Lynda Tobin

Nice quiet area on outskirts of Las Américas. Rooms kept clean. Pool nice and cleaned every morning. Staff were very helpfull. Only breakfast available in hotel. We didn't eat there. Luggage storage is great on check out day. 8mins walk downhill to beach. Lovely restaurants at beach. Supermarket 5mins walk from hotel.

Paul

Enjoyed this hotel. Nice vibe. Staff really helpful and friendly..Aggy on desk really good and approachable. Good skills. Pool.good. no air con but strong fans..pleasant spaces and nice vibe throughout. Bar and restaurant good standard but eat no food there. No complications or hidden charges..would stay again..15 mins stroll to beach.location ok but would prefer closer to beach next time. Plenty of things around. Not a bad place at all..super good value. One point was no shower gel etc or refillable in room. Did get a cleaning pack of teatowel and new dish clothes and washing liquid etc but some even small shower gels just in case would be a good idea. Cheers

Say It how it is

I've been here twice now and my stay was brilliant clean friendly staff lovely cleaning lady she was so nice. Clean room every day. The location was brilliant near bars restaurants and not far from the beach. I had a pool view ground floor it was just so nice. We felt safe at all times. We had such a lovely stay once again definitely coming back. Thank you all for making our stay lovely and relaxing.

ChiaChen Chuang

We stayed for 9 nights at the end of July. Overall, it was not bad. The staff were friendly and helpful, always patient in answering our questions. Breakfast was almost the same every day, offering a basic buffet. The room felt a bit outdated, and the mattress was sagging, making it uncomfortable to sleep on – it’s really time for an upgrade. Sound insulation in the room was acceptable. The poolside bar could get very noisy when open, especially with a lot of people around. Although it is a non-smoking hotel, there were still many people smoking, and the smell was very unpleasant. The location is great – about a 15-minute walk to the beach, and there are plenty of restaurants nearby, which is very convenient. Although free WiFi was provided, it was only available near the poolside bar and the connection was unstable – we never really managed to use it successfully. Isn’t free WiFi supposed to be a basic facility? This really needs improvement.

Charmaine Davies

Aguamar is in a good location with a 10 / 15 minute walk to the beach / weekly market. Supermarkets nearby. Plenty of food choice around close by within walking distance Room was a decent size, beds were comfortable. Kitchen had essentials. Only thing missing from SC is a oven. Balcony overlooked the pool- with sun on it all afternoon until sun down. The fans were lovely Rooms were cleaned daily. Pool- sunbeds were available 10am onwards - people were waiting to reserve. Some days were super busy by the pool, some were quiet. Rooftop sunbeds were more comfortable and an amazing view. Staff were friendly. Cleaners were very friendly. WiFi- i couldn't connect at the bar trying several times. Only downside i had was our room wasn't available until 2pm after travelling from midnight the day before (2.5 hours after arrival) we were given a key card to luggage room but we had to hang around. Overall, I would recommend this apartments especially after reading bad reviews.

Lorraine Walker

Stated all rooms with a pool view but we had a white wall and workmen filling holes and painted who started early morning. 4 adults in the smallest room and a 61 year old had to sleep in a bed like a large drawer on the floor. Spent everyday around the pool and off the complex. Staff were lovely and that includes the cleaners. However asked for a 2 bed and the reply was haven't got one. Definitely won't be returning

I am Monishing

The Wi-Fi here, a tricky guest, it drops, it stumbles, fails the test. Complain once more, reception smiles, they restart boxes, count the dials. Yet every dawn, a brighter cheer, the breakfast spread is worth it here. From English beans to Spanish flair, creative vegan treats with care. Each day a twist, no plate the same, a joyful start, a clever game. The net though forced me to escape, to coLABZ in Los Gigantes where the speeds take shape. So stars I split, with balanced view: Wi-Fi weak, but breakfast true.

Taylah Gaynor (TaylahLea)

We stayed in November 2024. Upon arriving at the hotel we were placed in the Upon arriving at the hotel we were placed in the highest room which did not have a balcony or pool view as we had booked but you could walk out to a shared space which arguably had a nice sunset. The apartment was also larger than we had booked but we thought we’d been upgraded. When we went to have a shower though, the water was pretty cold and water pressure was low. Staff came to check but said that repairs would need to be done the next morning at 8am (on a Sunday). They offered for us to shower in another room that hadn’t been checked into yet but did not offer a room swap (they were fully booked, which is interesting as we weren’t in the room we had booked). We woke up early so we wouldn’t be startled by repair people. No one came. We went to reception (who were also rude and frankly uncaring from time to time) and they told us they hadn’t come today and they didn’t know when he could come. We demanded a room change and they said only in the afternoon (after someone else had checked out). We were also never offered compensation. We hung around the hotel so we could move our things when needed and missed out on a travel day. Once we had the new room, it was fine. We later discovered a similar review of the same experience with the top room ‘upgrade’ and water problems. It appears this hotel overbooks, places guests in a ‘broken upgrade’ room until another guest checks out and shuffles people around then. Terrible service in order to extort more money from people. Breakfast was mediocre but acceptable. Hairdryers are available from reception (if they haven’t run out) and you have to pay a deposit. The location is good, and street parking is usually available BUT I would spend a bit more money to go stay somewhere else.

Guusje

everything was great except the wifi kept stopping. we only had wifi for about 2 hours daily so if that's a problem I would recommend you book somewhere else. We had a great time regardless.

Václav Papež

No, No and NO! Unacceptable room service (far beyond any limits)! We have been told, that the check-out is at noon. Around 11:30am we entered our room and found all our stuff thrown on the floor on one heap. And even more importantly, our food from the fridge and from the kitchen was thrown away. All of this despite the 'No room service' table on the door! When we reported that on the reception, we've been told something like 'Yeah, we know, that was a mistake.'. I do not give a ***** whether there was a mistake or not. There were things in the room, they dispose some of them and rest they throw on the floor. This is not a mistake! On the question whether they consider OK to throw away guests' stuff/food, they said that I'm right and it is not OK. Without even a consideration of a refund of any type (a voucher would suffice), they said sorry and bye. I've never experienced anything like this before and I strongly recommend to avoid this place! Apart from this, the hotel is nicely situated. Our room/apartment was huge and very comfortable with a beautiful sea view. Breakfast was rather mediocre and I wouldn't pay for it for a second time (not that I would ever stay at this place for a second time). The water/pipes in the bathroom were very smelly, and a smell of rotten eggs stayed in the room for a long time after the shower. Finally, for some reason, I'm not allowed to leave a review on booking.com. Coincidence? Maybe.

Neil Barlow

So we stayed here for two nights recently. probably more a 3.5/5 for me overall i think. 3/5 is a bit harsh. Firstly, if you're driving here be prepared for parking difficulty. The hotel doesn't have any parking itself, its all free street parking around the hotel but they're frequently filled up with little room available. we got lucky with a spot fairly close by. Hotel location is BRILLIANT. its a 5-10 min walk to playa de la arena beach which is a lovely beach and is about 30 min walk to the harbour in los gigantes which you can do via a costal route. It's also sat pretty much on the sea front. room was very clean and big - apartment room meant separate living room/bathroom and bedroom areas. my reservation did say 'pool view' which we did not get but equally i didn't bother to ask to move given it was only a 2 night stay. we did get a nice sea view though. the rooms themselves though are a bit worn and dated. little things like scuffs/cup marks on the bedside tables, dated looking tiling in the bathroom etc. it's probably due a refresh but equally it's not like stepping into the 80's either. by no means are they bad, and the cleanliness was great but i've definitely stayed in much nicer apartment rooms than this. breakfast had excellent choice - lots available including plenty of fresh fruit. the breakfast area did seem to get busy and did have an odd choice of furniture in there. some tables are lovely, some look like old white or red plastic garden furniture. it's a bit of a mix. least the food was good though. the pool area is beautiful. it's on the 4th floor and is very modern and relaxing with tiles/astroturf everywhere and a nice pool bar. decent well priced cocktails up there too. two slight odd downsides we found 1) the rooms don't have an iron. nor can you request one. instead you have to go visit the laundrette room on the 6th floor with your clothes if you want to iron anything. that's a bit of an unusual one for me never had that before 2) this one is probably the biggest downside of the hotel - the corridors really smell of chip pan grease. thankfully this is not in the reception/breakfast area or rooms. not sure if it was coming in from outside or up the stairs from the kitchens but it was a really greasy smell as you walked down them. they could do with sorting this out though as it's not very nice. would i stay again? possibly. it had some really good things going for it and it was a good price in a good spot. i'd probably consider elsewhere for any long stay though.

Somaya Khan

If the purpose of your visit is to just relax by the pool and not go out much, the location and environment at this resort is perfect. I had a studio booked, and my room was perfectly clean, and well equipped (I had no intention to cook but the kitchen had everything you could need). The bathroom, wardrobe, furniture (including balcony furniture, and a small dining table in the room) etc is all perfect for 2 people. The TV screen is large enough for the size of the room, there's a washing machine, ironing table and iron, coffee maker, kettle, toaster, hairdryer etc. Basically, all you need for a few days' stay. There are ample loungers around the pool, which is well maintained. The staff is polite, and very non intrusive. Also, they have toilets, a shower room and luggage storage room in case you want to stick around for a bit after checking out . This was much appreciated!

Andrey Larionov

Lovely place for your vacation with family! The territory is green and well-maintained by the friendly and hospitable staff. Villas have everything you need and cleaned regularly. Great value for money if you choose half-board. Rented car is needed to make your vacations at Tenerife even more memorable!

Deborah Buontempo

Great location, far enough but close enough, to convenience shops, some a short walk. Local bars. Winter gardens short walk. Bus stop close by. Resort itself is small but plenty big enough, ideal. Lovely pools, nice bar/restaurant. Staff attentive. Apartment we booked was amazing. Definitely return.

Keith Madge

Lovely apartment, clean, bright equipt with all the things you need, including separate air conditioning in the bedroom. Modern and nicely finished with plenty off parking. There is a bar and restaurant, which was not expensive, and pool area is clean and well kept. The pool itself was lovely, clean and cool but not cold. For our stay unfortunately the location wasn't ideal, we made the mistake of booking "Wyndham Residences" only to find there are multiple sites, and we had booked one that was not where we thought it was (our fault, but be careful) so we ended up a fair distance from where we wanted to be. The complex is on the approach flight path to the airport so periodically there are planes coming into land, which can be quite noisy. There are restaurants and bars within walking distance but not much variation and very little Canarian authentic food/drink, most are British influenced.

Milan Vavřínek

We were very satisfied with the services of this hotel. The hotel itself is very nice (although a few details in the rooms could use some maintenance, but nothing major). I must highly praise the staff. They were always friendly and ready to solve anything we might need. The surroundings are a bit problematic. Anyone who wants to play golf will surely be happy. However, if you come with small children, you will have trouble finding a beach. Within walking distance, there is only one not very well-maintained rocky beach with a steep entrance into the water, so it’s not suitable for children. Another thing that spoils the impression of the surroundings are the half-ruined hotel ruins and several unfinished plots, which create a feeling of chaos…there are very nice places here and also places you don’t want to visit anymore. In any case, I highly recommend renting a car for your stay and driving to the nearby beautiful beaches. The island is just the right size to get everywhere without any problems. And there is definitely a lot to see, from nature to old historic towns. We drove 1300 km in 10 days, and it was definitely worth it. One last thing is the noise from airplanes. The runway is 2.5 km as the crow flies away. As airplane enthusiasts, we had no problem with it, but I believe it might bother some people. Overall, I can recommend the hotel. Rent a car for your stay and you will be satisfied.

Dominika Satro

The location of the hotel is genuinely fantastic – within walking distance to all three nearby beaches and plenty of restaurants and shops. That’s definitely the biggest advantage. Unfortunately, when it comes to the standard of the hotel, I would rate it as a low 3 stars, maybe even slightly below that. The apartments themselves are quite spacious and family-friendly, with a small kitchen area – which is convenient. However, I was really surprised to find no soap in the bathroom, let alone any shampoo or shower gel. Towels weren’t available for hire either, which was quite unexpected for a holiday hotel. As for the pool area – the typical “towel on sunbed at 7am” scenario definitely applies here, and getting a spot by the pool wasn’t easy. The food in the restaurant was very repetitive and uninspired. You could tell that what was served at breakfast often reappeared for lunch or dinner. Each evening there was only one meat dish and one fish option, lots of vegetables (all seemingly chopped on the same board and smelling strongly of onions), plenty of fruit, and thawed cakes for dessert. By the pool, there was only one “drink of the day” included in the all-inclusive package. Beer, soft drinks and wine were available, but anything else came at an extra charge. Ice cream and slushies weren’t included either, and even basic snacks like pizza required a surcharge. The all-inclusive evening bar was technically open until 12:30am, but for all-inclusive guests drinks were only free until 10:30pm – after that, you had to pay. In fact, there were a lot of hidden extras, including €30 for late checkout, and even a €10 deposit for the TV remote. There were no real activities for children. In the evenings, the bar downstairs played loud YouTube music with a couple of hula hoops thrown on the stage – that was about it. The atmosphere was very loud and the bar area was so hot and stuffy that it was hard to stay inside for long. There were two pool tables, but overall not much to keep kids entertained. Wi-Fi was only available in one specific spot near the glass table by the reception – not ideal. To be honest, 11 days felt like way too much. If I had to do it again, I’d say a 4–5 day stay would have been more than enough. We leave with mixed feelings – the location really saved the experience, but overall, it didn’t meet our expectations.

Rachel Daniels

Just got home from Laguna park 1. The rooms are of good size, beds a little hard and no air con but pleasant with a kitchenette and nice bathroom and balcony with sea view. The pool was lovely with a nice pool bar and staff were fantastic especially Maria antonieta the pool bar lady very friendly and helpful always polite and smiling. The food was delicious 😋 always something tasty to eat and snack bar was good too all cooked to order. Drinks were of good variety on the all inclusive with a different cocktail every day. The hotel was in the perfect lovation ten months walk to the beach, marina and other bars and shops etc. would definitely come back thank you for a lovely stay

Nicci Simpson

Fabulous stay!! We were really nervous reading the reviews before going and couldn't have been more relieved when we arrived. Fast and simple check in. Spacious room and balcony with beautiful views of the mountains. Both the adults and kids pool was larger than expected We didn't use the kids club or bar for the entertainment so I can't comment on these areas. Snack bar had burger chips and other fast foods. The main dinner area had a good variety so even picky eaters myself and my son were able to find foods we enjoyed Spotless throughout the hotel with cleaners constantly busy at work. Someone wrote a really negative review about cracked tiles etc which is all general upkeep which I imagine is difficult to do during peak season. The same people are just going to complain if any work is going on during their stay. If you want 5* service on 3* budget you won't be happy. If you're happy in 3* like friendly service good location, comfy nights sleep, good food and a bargain! This place is for you. 1 week was NOT long enough.

Jonathan Bannon

We stayed at Laguna Park 1 in Costa Adeje for our honeymoon, and it was absolutely fantastic from start to finish. Every aspect of the hotel exceeded our expectations – the rooms were clean and comfortable, the facilities were excellent, the food was great, and the atmosphere throughout was so welcoming and relaxed. A special mention has to go to Marie Antoinette at the pool bar – she was amazing! Not only was she friendly and attentive, but she also suggested new drinks for us to try, which made our time by the pool even more enjoyable. Her service and personality really stood out and made a big difference to our stay. We honestly couldn’t have asked for a better place to spend such a special occasion, and we’re already looking forward to coming back next year. Thank you, Laguna Park 1, for helping make our honeymoon unforgettable!

Tyrone Wild

Room was nice and more modern then some of the apartments we stayed in before good pool view from balcony. The pool great for kids and is looked after and treated well its a shame the little water feature was not working apparently they not been working for a a while now.so to the rooms they did not clean the room correctly there was dust every where never got moped until 2days before we was leaving after we had been there almost 2weeks we had cockroches we had people kicking there doors in at silly o'clock in morning this happened more then 5times we had people arguing because they was drunk. We complained to jet2 while been there and they said they have security we did not once see any and spoke to multiple people and they said the same its not a nice place to stay if you have kids foods horrible and tasteless. The locations is okay if you like to drink all time plenty of pubs close by and in general the food places are not nice either. Foods most of time not cooked my partner had a bad belly for around a 5 days she lived on pizza from over the road called Bella pizzas

John Broadmeadow

What a brilliant hotel this is. Currently spending the week here and it's been an absolute pleasure. Friendly staff, fantastic food and great evening entertainment. Rooms are comfortable and clean and the hotel as a whole is extremely well presented. It's clear everyone that works here are 100 percent dedicated to making this place such pleasure to stay. Highly recommended

David Forster

We ended up in one of the older rooms and it was the only thing that let's the hotel down. No storage space, no air-con and very dated. However, they did supply us with a portable air-con unit and also offer to move us to another room, but because we were staying with friends we didn't want to change room. Everything else about this hotel is very good. Food was really good and decent quality, really enjoyed it, compared to some 4 star buffets the food was better. They even made a plate of profiteroles especially for us after learning that one of our group really liked them. Staff are the best we have ever met. Very friendly staff, will go out of their way for you. Pool area is relatively small but suited us and wasn't overly busy. Bar right next to it for drinks etc. Drinks on a night are courtesy of the bar on the ground floor, it's open to everyone but all inclusive guests get (certain) free drinks and 1/3 off the price of drinks that aren't included in the package. Drinks come in proper glasses!! Again, bar staff were brilliant. The only thing I'd change if staying here again was the room we had, everything else was brilliant

Cameron Bonner

⭐️⭐️⭐️⭐️⭐️ Fantastic Family Stay – Exceeded Expectations! We stayed at this all-inclusive hotel from 30th September to 7th October with 2 adults and 5 kids, and it far exceeded our expectations. From the moment we arrived, every single member of staff was brilliant – friendly, welcoming, and always happy to help. They really went above and beyond for us and the children, and even the cleaning staff were cheerful and engaging every day. Our infant was well looked after, which made our stay even more comfortable. The rooms were clean and comfortable. Some of the furniture is slightly dated, but everything was spotless and well maintained. The hotel overall is immaculate, including all the shared spaces, restaurants, and amenities. The pool area and bar were clean, well maintained, and never felt too busy, which was a big plus for us as a family. It was easy to relax and enjoy the atmosphere without feeling overcrowded. The food was excellent throughout – from breakfast to snacks to dinner. We were genuinely surprised at how fresh and well-cooked everything was, especially considering the scale of catering. There were themed nights and always plenty of choice, with something to suit all tastes and ages. The entertainment was fantastic, and the kids absolutely loved it. The Irish-themed bar was a lovely touch – quiet but excellent quality and service. The location is ideal – only about five minutes from the beach, harbour, and plenty of shops and entertainment options. The only downside, which is completely outside the hotel’s control, was the noise from two nearby bars (one under the Hyperlink store and one across the street). Both had their music far too loud late into the night, clearly ignoring local noise rules. Worth noting if you’re booking a sea view room. Some rooms have air conditioning, while others have fans. We had fans, and they were perfectly adequate even with night temperatures in the mid-to-high 20s. Overall, a fantastic hotel that easily deserves a 4–5 star rating in my opinion. I arrived with low expectations due to some mixed reviews and the low official rating, but within minutes I was genuinely impressed. Huge thanks to all the staff who made our stay so enjoyable – you were absolutely brilliant from start to finish. We’ll definitely recommend this hotel and would happily stay again.

Victoria Harland

I recently stayed at this hotel and honestly, I can’t say enough good things about it! From the moment we arrived, the place felt welcoming, spotless, and beautifully looked after. The staff are absolute stars – nothing was ever too much trouble, and they all had that genuine warmth that makes you feel right at home. The highlight for me, though, was the entertainment. Claire, who runs the shows, is simply brilliant! She’s talented, full of energy, and has that special knack for getting everyone involved and making sure there’s something for all ages to enjoy. Every day felt fun, relaxed, and full of laughter – the kind of memories you take home with you. A wonderful hotel, amazing people, and unforgettable evenings thanks to Claire. We’ll definitely be back!

Peter Somogyi

We spent a week with kids there. Stuff was super friendly and kind. They even provided gluten-free options on top of the existing buffet. The room was really nice and clean . Room cleaning was done every day. The pool is decent good enough for the kids . Plenty of restaurants around. There were two beaches just from walking distance , but taking a taxi is not expensive to beaches further way.

Marta Wojciak

The hotel needs serious renovation. The room had no air conditioning, there were bugs in the bathroom, and it smelled unpleasant as soon as we entered. The paint was old, and the overall look of the room was very poor. On top of that, there is no free Wi-Fi in the unit – you need to pay extra to use it in your room, which is disappointing for the price. On the positive side, the location is good, the reception staff were kind, and the cleaners were fine. But overall, the hotel is not worth the money. It should either be cheaper or offer much better conditions. I definitely would not book this hotel again.

Paul Hughes

Fantastic hotel we stayed in block four overlooking main road which wasn't a problem with traffic noise. Rooms are lovely a spacious. Pool bar lovely service from staff very friendly 👌 not a problem with sunbeds. We ate once for breakfast €15 pp buffet which was very good value. Little tip behind pool toilets/showers little gate that leads onto beach is a must but you need your pass key to get back into hotel ,lovely beach .reception very friendly and also housekeeping outstanding many thanks to all at family garden # will be back .

Samantha Mills

Spent a week at Coral compostela beach hotel in June this year with my husband and 2 children. The hotel is in a really good central location. Plenty to see, do and eat nearby. The hotel is big. There is a shop right next to the hotel and sells loads of different bits. Reception staff spoke good English and was friendly. The hotel was always clean. Good bar down by the pool. Pool area was a good size, only downfall is not enough umbrellas for all the sunbeds and if you don't get your towels out in the morning you don't get near the pool to keep and eye on your children. We had a 1 bedroom superior which was really nice, clean. The sofa bed was okay for my 2 children but would not be suitable for 2 adults. Good size balcony area. Overall we would go back again and would recommend people to stay there

Kirsty Taylor

Had to leave after the first night as the hotel was infested with cockroaches. In the middle of the night a cockroach actually ran over me in bed waking me up. Also saw them running over people’s sandals by the pool. When I complained, reception just handed me a can of bug spray at 5am, and the cleaner sprayed again the next day. Asked for a new room higher up and they said absolutely not (even quoted the rate we’d paid as if that means we should be subjected to the trauma). No apology and no refund given when we refused to stay another night as we would not be able to sleep. Reception could not care less. Ended up paying for another hotel out of our own pocket, feel sorry for people that wouldn’t have that luxury. As somebody that works in pest control in the UK I understand that cockroaches exist in certain climates, but this level of infestation highlights poor hygiene, bad maintenance, and unacceptable customer service. Only positive was the location.

Aleksandr Zablockij

The rooms looked very dated. You have no internet included, and need to pay for it at the reception for a day, or a week, and each device. It is aimed at families, so there are a lot of kids all around and they shout a lot. There is no Aircon, so if you're not in a corner room, your bedroom will be very hot. Some of the doors don't even lock properly, so anyone can enter into your rented flat. For a place who says they recycle, you only get one bin bag, while they have ninns for many of other items to recycle, so you have to gather much in one and then sort. There was constant fire alarm at all times and rubbish bin collection seems to happend so loud you'd wake up at night.

Milo Ol

* We have been unlucky to have been accommodated in a studio apartment with cockroach nest inside. Those little buggers were living in many spaces between the kitchen top and furniture. When we reported the problem the staff was very helpful and kind and they moved us to another room - but alas the problem was there as well! Only after 3rd attempt we've been placed in a room on 3rd floor that was free from those buggers. * The swimming pools are useless as they are closed since 7pm, during the day they are very crowded though but I didn't use it a single time cause I preferred to sightsee the island. Pity these days you can't relax in the evening with a cocktail in a pool! * The staff is extremely helpful, kind and professional * Cleaning service was disappointing, room cleaning happens only every 4 days or so, and it's really not perfect as some might say

Wots4u

Wanted to see further afield than Los Cristianos and stayed here one night. Check in was easy via the young man Emanuel, helpful. The room was nice and was fold down bed from wall. Nice bar Tanyo's nearby. On site cafe looked good. My main grumble is the 100 Euro damage charge and more so time of 14 days to get back. I don't blame the hotel as they told me via email screen shot when had left their account. It's my only grumble and would put me off returning. Nice hotel though.

Richard Copestick

Location perfect 2 mins from beach 2 mins from restaurants. Shop on site great choices, swim up pool bar great for self-catering. Supermarket 2 mins, sun bed booking 2 days in advance is fair and efficient so no stupid fighting for beds at 7am. Filter water tap for drinking water is nice touch saves lugging gallons of water from the shop. Best self-catering hotel we have stayed in Tenerife after 10 attempts will definitely be returning.

beth

Stayed here when me and my husband extended our holiday for another week 😄 Lovely hotel, just 5 minute walk from the beachfront. Next to some amazing bars and restaurants. Rooms are lovely, cannot go wrong. Our balcony was very very spacious. The pool itself was absolutely beautiful looking, the hotel itself is honestly very lovely looking!😄x

Big Nugget

Stayed here for 10 night amazing apartments and the staff are superb can’t wait to come back again

Elisabeth Soffe

Just stayed at the Olivina this week, while working in Los Cristianos. The reception team were very welcoming & remembered my name each time which is a nice touch. A fantastic rooftop pool too with impressive 360 degree views, to the ocean & mountains. I started off in a studio room on the ground floor which was ok but the little bathroom could have done with a deep clean. Then I extended my stay by an extra night and moved to a one-bedroom apartment on the second floor. Much more spacious, lovely clean bathroom, lounge area, kitchenette and a balcony. Very nice. Would recommend.

Nick&Andy

Just returned on the 11th June. We visited a few years ago and really liked The Olivina. We’ve only just managed to return to Tenerife & this was our first choice. It really is a lovely ApartHotel. We stayed in a ground floor studio room. These particular rooms and more than adequate, with comfortable beds and a TV. The shower is great, and the kitchen area has everything you need. The rooms are cleaned and maintained daily, except on a Sunday. There’s free WiFi throughout the hotel and in your room. The rooms had a fan provided which was more than adequate for us, you have a free safe, which is really handy. The hotel has a few bars and restaurants next door and over the road. We couldn’t speak more highly of all the staff. Everyone is really friendly and welcoming. You’re a short walk down the hill to the main Los Cristianos Beach, and there is a shopping centre a few minutes walk away, along a road lined with bars and restaurants. See you again in September. 😊 Andy & Nick.

Jenny Hares

The rooms are much smaller than the pictures and the balcony is really small too. Otherwise facilities are fine, bathroom not the cleanest and could do with a deep clean and re grout. Staff all lovely and so friendly which was nice. Hotel rooftop bar only open until 8pm which is a shame. The pool area is the biggest let down, absolutely tiny and you feel like you’re being constantly watched and listened to by others, there’s no atmosphere at all up there, it’s silent and really does lack the feel of being on holiday. We ended up using another hotels pool. There’s some great benefits to the hotel like free laundry service, maids everyday and staff but the apartments do lack atmosphere, easy fix keeping the bar open until late but the pool area means we wouldn’t book here again, especially with kids.

Stella Harlow

Just home from an 11 night stay at the Olivina. Had an amazing time. Great location, lovely staff, clean and well maintained apartments probably the best 3 star accommodation I've stayed in. Even had a bottle of Cava delivered on my birthday. Thank you very much. Already booked again for next year.

Mandie Kelly

Really comfortable hotel in a traditional style. Staff are very helpful and lovely. The rooms are well equipped but with no air-conditioning. We are here at the end of April and don't feel we need it. They provide a fan, which is more than adequate. The beds are on the hard side, but toppers are provided if you ask. The rooftop pool has a great view with plenty of room for everyone. The gym has enough to work out everything. There's a rooftop bar that has snacks, drinks, cocktails, and a happy hour with views out to sea. I would come back again.

Lucy Jarvis

Me and my sister had a really lovely stay here. would definitely recommend. Food was mostly okay could have been a little better and the rooms were quite humid and we found it hard to cool down but was out most of the day anyway, rooms itself was clean and the cleaners often came in to change bedding and refresh towels. The location itself was great, very close to everything you need. Multiple pools with lots of free sunbeds along with a beautiful sky bar with a glass pool this specifically was a massive highlight for us! Staff where always very helpful and kind would 100% come back

S T

Do not stay in this hotel. Worst hotel experience we have had. Me & my partner had our holiday booked from January, to stay the start of September. As many people we worked hard all year to pay for it and have been looking forward to it all year long. Upon arrival, we approached the male receptionist (bald with glasses) and were hit with a cold welcome. Gave us our room number and shown us on a map where it was. Dragged our cases up hill to our room and instantly I burst into tears. The room was appalling. Tiny, live wires sticking out from the ceiling, no plugs working. Managed to get a room change through Jet2 which was much better. We then payed for our safe on the second day as reception wouldn’t let us do it on arrival (found that weird). €20 to pay and €20 deposit. When we were checking out, we took our room keys and safe key back to reception. The receptionist (different to the one we had on check in) told us our safe deposit wasn’t logged so we won’t be getting it back! I said to her “how would we have a safe key if we hadn’t paid for it?” She responded with “we sometimes give them out” ? So some people get them for free and others have to pay €40!? We was appalled I know it’s only €20 but they already had a lot of money out of us and it is the principle of it! We had to go for our transfer then so didn’t have time to take it any further but it’s safe to say we would not be returning even if someone paid us!! I think the owner of the hotel needs to have a rethink about the staff they have on their reception (besides Bradley I think his name was. The British guy, he was lovely and helpful). Rude attitudes and robbing tendencies. I’ve seen another review about someone being robbed too. Looks like it’s not just Veronica’s strip where you need to hide your belongings. Do not make the same mistake as us.

Stephen Williams

The hotel is great,the rooms are brilliant but that were it stops,if you arrive early the reception tell you that you can’t have a early check in till 16.00 but on the key card holder it states check in at 14.00(yes they give you a free drinks voucher for the roof bar and a key card for the storeroom to put you’re suitcases,we arrived at 12.15 so for over 3hrs we were unable to do anything other than drink! Not a bad thing but when you’ve been travelling since 3am it’s a bit tireing,jet 2 need to have a word)if you have mobility issues ,yes there’s ramps everywhere,the hotel is on a hill so most rooms are a fair steep climb to get to so not that easy.When you get dropped off by the coach ,you’re told to walk down the road as the coach cannot go down the road in front of the hotel another steep walk to reception.The Wi-Fi was an issue,so I was told by one of the young receptionist the problem was my phone not the hotel Wi-Fi even though I was using my own roaming and could get internet on my phone but as soon as I changed to the hotel Wi-Fi my phone stopped working!! I will say the hotel is in a prime position and in no way would say I wouldn’t stay but be aware of theses problems and the attitude of some not all who work there

Vivienne Chow

Just checked in and immediately regretted booking this place. A strange smell of mould hit my nose as soon as I opened the door. The room is old and amenities are poorly maintained. The air conditioners are old not powerful enough. The room is small — definitely not what I expected from the photos. The pools are small and overcrowded. The underground parking is bizarre. My first time in Tenerife so I thought maybe it’d be nice to try to stay in different places but moving from Kora Living to this is like descending from heaven to…well…not hell but the gap is simply too huge considering we are paying more or less the same. Update July 5: we went to breakfast this morning and oh my God it was the worst hotel breakfast I have ever had in my life. The food was disastrous. I always finish my food as I hate leftovers, but this time I cannot finish the scrambled eggs— they were so awful that I had no idea what I was eating. The hash brown was burnt and chewy. I made a cappuccino at the coffee machine and it tasted like powdered chocolate. My friend’s black coffee was worse, it tasted like water from an astray. The place was overcrowded and messy a lot of plates and dishes were piled up on tables. The floor was raided by leftover food. The staffers were sulking—couldn’t blame them really. The place was seriously understaffed. There were not enough people to serve and clean up. I looked around and it dawned on me that this was not a place for me. This is the kind of place for families with children or elderly that want to spend some time together on a budget. I should not be competing with them. Update July 5 evening: The infinity pool of Sky Margaritas bar was the best thing about this place. Took lots of photos and had a great time. We only had pineapple juice though. I don’t think you need to be hotel guest to come to this bar. I updated my review from 1 star to 2 stars after this.

Sam

We stayed here for 2 weeks at the start of August and were concerned by the reviews before we went but we were happily surprised by our experience. Customer Service: we had emailed the hotel a number of times before we went to try and ensure we could access their car park as we had a hire car, and was completely ignored, however on arrival found the reception helpful, polite and friendly. We paid 10 Euro per day to park in their private car park and never had an issue getting a space. We had to wait for around an hour past the stated check in time for our room to be ready but the receptionist kept checking in with housekeeping and kept us well informed. Room: We had booked a Gold 1 bed apartment and it was located right at the back of the hotel, which has some steep ramps and numerous stairs to access which was only really a challenge when dragging all our luggage but otherwise wasn't an issue but could see some less able guests might find it more of a challenge. The room was modern, spacious and clean with large balcony and roof terrace with great views. There was AC in both the bedroom and lounge area and both worked well. The room was cleaned every other day and always had fresh towels. Upon arrival we were missing a couple of pillows but which was resolved immediately. Pools: pools were warm, and clean; there was no management of sun loungers and these were largely reserved by towels by the time.we got up most days which was inconvenient. If the hotel scrapped the large bali beds (which are not used in the two weeks by anyone) and put out more loungers, as well as managed the reserving of beds when not using them then this would be a great improvement. Restaurant: located in the hotel next door but all in the same complex, the breakfast was great with nice food and a good selection, it did get busy at times and there was a short queue for a table but only as the restaurant staff couldn't cope and couldn't clear tables and reset quick enough. Dinner was nice quality but got a but samey with limited selection, so we chose to eat out every couple of nights. There was never an issue getting a table at dinner. Staff all friendly and helpful. Location: right on thr front line next to the beach, location.was absolutely perfect. Only annoyance was that the doors to the rear of the hotel were always out of order and so a long walk round when should have been directly next to our room. Entertainment: only an occasional singer in the restaurant, but nothing for kids or during he day. This didn't bother us but might some. Generally we found the hotel in good condition, clean, presentable and with good amenities in a great location. We had a great holiday. The hotel could be fantastic with some quick fixes, but please don't be put off or worried if you've booked!

Sven Herold

This hotel is conveniently located near the airport, just a 10-minute drive away. They offer free parking in their own lot, but it’s first-come, first-served. The breakfast buffet is surprisingly large and offers a variety of hot and cold dishes. We had a superior double room, which was spacious and seemed to have been recently renovated. The bathroom was clean and modern, but unfortunately, it lacked air conditioning. The hotel’s location is great, as there are many restaurants within walking distance. We didn’t use the outdoor pool and relaxing area, but it looked inviting. Overall, we found the hotel to be a good value for money and had no complaints. The only downside was the lack of air conditioning in our room.

Barefoot Bride Tenerife

If you are looking for budget-friendly accommodation, this hotel is a good option. The location is right on the beach, and if your room faces the ocean you’ll enjoy some pretty spectacular views. Mine was on the other side, so nothing special there - but I wasn’t staying for the views. The hotel has been renovated, which is lovely. I enjoyed the breakfast, good variety and fresh food. There’s also a parking lot, and it doesn’t cost extra. It’s important to note that there is no AC anywhere in the hotel. In the room there’s a ceiling fan, which did help at night when it was very hot. One thing to mention: when I came back to the hotel at night, the street next to it was really dark. Since I was traveling alone, it wasn’t the most comfortable moment. Overall, for the price I paid, I got exactly what I was looking for, so I would recommend it.

Cliff Heys-Limonard

The hotel is in a great location for anyone wanting access to the beach to windsurf / kite. The rooms themselves are fine and the staff in general were polite but there some things that could be improved. - Even though there are security safes in each room, you have to pay an extra daily fee to use it. A charge I have never had in any other hotel. - A self service buffet breakfast is available 7 to 10am, however after 9.20am the supply of everything from cups, breads and fruit can be limited. - The hotel has a nice pool with sun beds and umbrellas set around it, however these are pretty much reserved by towels/bags of certain hotel guests who lay their towels at breakfast and then disappear, not returning until mid afternoon after their windsurf/kite sessions. - The hotel does not offer any yoga or massage services which are often available in a hotel catering for people pursuing sports during their stay.

Abigail Tovey

We’ve stayed in El Médano many times, usually booking apartments, but this time we wanted the security of a hotel for the busy PWA competition period. We booked directly through the hotel’s website for the best price, and the process was quick and straightforward — check-in couldn’t have been easier! The lady on reception was so friendly and welcoming — she really made a brilliant first impression. Our room was lovely and spotlessly maintained by the housekeeping team. The pool area was peaceful and relaxing, perfect for a quiet break after the day’s activities. Breakfast was excellent — long serving hours, well-stocked, and fresh right until the very end. My husband loved the discounted windsurf hire; the equipment was top quality, in great condition, and reasonably priced. The hotel’s location is ideal — right on the beach and only a few minutes’ walk along the promenade to cafés, restaurants, and shops. We absolutely loved our stay and are already planning our next visits!

Alexander P

Hotel directly at the beach. Perfect if you want to surf. However it is also very windy. Breakfast is good. Rooms are clean and modern. However there is no AC...it was bearable though because of the cool wind from outside

colin O neill

Rooms clean and tidy. Well equipped kitchen with filtered drinking water tap. Fresh towels were delivered every 3 days. Lots of pool entertainment for the kids. Just make sure you can get down to the pool an hour before it opens to get your towel down or just arrive down around lunch time. Some people start to pack up and leave around then. Sunset Bay is located a 9 minute walk to the beach which is fantastic. Lots of restaurants bars and shops around to choose from.

Savage Scooters

Great staff from the apartment front desk to the workers on the property. The friendly staff at both pools serving up hot food and drinks. The coffee every morning at the upper pool is worth getting every morning. The apartments had everything you need. I highly recommend this place and I will definitely be back. Thank you Sunset Bay Club for a wonderful holiday.

Lynne Robertson

Stayed here for 10 days from the 3rd of July 2025 to the 13th. We stayed in a 2 bedroom apartment which was clean, spacious and had everything we needed for our stay. It was only a 5 minute walk to the beach. Had lots of shops and supermarkets just minutes away. The maid visited twice during our stay to change towels and bedding and moped all the floors. It also had a lovely balcony with a table and chair set and 2 sun loungers. Lots of pubs and places to eat on site and had entertainment from Thursday to Sunday. Couldn't have asked for anything better.

Marcus Perello

Loved this resort and the rooms had everything you needed and were big and nice. The only situation where I think that any improvement could happen was the sunbed situation. People were queuing at 7:30 at the upper pool to get beds. This isn’t even high season so I can’t imagine what it’s like then. At a fellow diamond resort called Sunset Harbour you reserved beds for 2 days and they were numbered. I appreciate this takes up another member of staff but it worked so well.

Kerry Mallinson

Absolutely brilliant!!! Can not fault anything and one of the nicest self catering places we've stayed. All staff are lovely and extremely helpful. We stayed in a one bed apartment. Rooms were large with huge balcony. Loved having sun beds on our balcony. Our teen daughter slept on pull out bed which was huge and comfortable. Great space for 4 people. Loved added bonus of full size fridge/freezer and drinking water tap. The complex is on hill side so there are hills and steps to contend with. Extremely close to everything you could need, beachfront 10 mins walk, loads of bars/restaurants close by. Will definitely return

ian bettany

Absolutely my second home i wish, I love it there, excellent location above a shopping centre, we had room116,it's as big as my bungalow, has everything you wish for, it's a privilege to go to the pool area with mattresses on the sunbeds, everyone walking past are envious.

Marian Ciaon

Very nice ,well mentaind and well positioned from the beach. Lots of restaurants nearby, and the main street just few min walk distance. The apartment we stay was very nice, with a nice view of the ocean. Nice big room's, full equipped kitchen. Very friendly personal, starting with Julia from reception until the house keeping lady on our floor. Everyone doing everything possible to make our stay as pleasant as possible. The only down points will be about the TV size, ( in our apartment was like laptop display) and not even straight. And the second was the air con in the bedroom. Quite simple one with not to many options to control. Each 20 min or soo, you feel the cold air on you no matter the temp you set up. They should review this time to time. Overall we will definitely recommend with pleasure, and we will definitely consider for our next holiday.

Rhian Appleby

Well what can I say Vista Sur are simply the BEST apartments we have ever stayed in!!! Location is fantastic literally a minutes walk to the beach,shops,restaurants and bars,we had a sea view apartment and the view was amazing!! The apartment itself was extremely clean and well furnished(in fact the whole complex was decorated to a really high standard and super clean) and really well equipped with plates glasses cutlery etc all of which was in excellent condition. There is daily housekeeping and the staff were very friendly and thorough cleaning the apartment daily. Reception staff were extremely professional and helpful especially Juliia who went out of her way to accommodate us. As we had a relatively late flight home it was no problem to leave our luggage in a secure area which had a small lounge and toilet/shower facilities so we could return there and prepare for our flight home. I truly cannot recommend Apartamentos Visa Sur enough and have already recommended it to family and friends should they want a self catering holiday you really won’t beat Apartmentos Visa Sur and we will definitely be returning….it’s 5* all the way for me!!

Kirsi Ollanketo

Great place to stay, we had perfect holiday. Customerservice just perfect, always happy to help. Apartments are clean and aircondition in both rooms was happy surprise. Good location, in the middle of everything. Parking wasn’t expencive for our rentalcar. Bakery downstairs, where you can go buy fresh bread in the morning, lots of great places to eat near. Endless shopping opprtunities, we came home bags full of souveniers and clothes. Swimmingpool was good, big enough and kids loved it. Beach is perfect with kids, nice soft sand and safe to play or have fun in the waves. We are planning already our next trip, absolutely going back!

Itzik Ben-Ezri

While the location and parking are great, I cannot recommend staying here. The room had serious issues: the bed was incredibly uncomfortable, we found hair on the sheets, the shower smelled of sewage, and the A/C was stuck on full blast with no way to control it. We even had to go and ask for basic items like blankets.

Irina Gnatovska

I had a wonderful stay at Jovima Jardin Caleta! The hotel is cozy, clean, and perfectly located close to the beach and nice restaurants. The atmosphere is very welcoming and relaxing. A special thanks to Natalia at the reception — she was incredibly kind and helpful. Her recommendations about local places to visit and eat were spot on, and she always greeted us with a warm smile. Thanks to her, our stay felt even more comfortable and enjoyable. I would definitely come back and recommend this hotel to anyone visiting Tenerife

MR B Out and about

Nice hotel right on the sea front. Quite resort. Check in was easy and helpful. Rooms dated but have everything you need. Had a lovely sea view. Food was on the whole good but the restaurant staff need to get the act together. Had to set my own table twice and it hit or miss if they come round and ask you if you want a drink . Pools nice and clean Had a pizza from the pool bar it was very good. There's a shop out the front

Elle Shaw

Room nice and spacious had a lovely view overlooking the beach. However air con is an additional charge. Staff are lovely welcoming and friendly. We went to a dinner show and the staff made this a fun expensive full of energy got us all up dancing. Had a lovely stay here rooms were clean.

Andrei Bojev

We really enjoyed our stay at Hovima Jardín Caleta. The hotel is located on the quieter side of Tenerife, away from the hustle and bustle of Las Américas, yet still well connected. There’s a bus stop just a few minutes away, with services running every 15–20 minutes. A lovely beach is right on the doorstep, and there are plenty of seaside restaurants nearby, along with a small supermarket for convenience. The rooms and pool area were spotless, and the staff were consistently polite and friendly. A special thanks to Natalie, who was especially helpful and made our stay even more enjoyable.

Davide Mancino

We have had a Superb stay at the Hovima Jardin Caleta, great room, amazing balcony view and absolutely great service from the Staff who made us feel welcome in every single moment. Our Room has been prepared with a great attention for Details for our arrival, including a lovely welcome message written on the mirror which was a great surprise! We also had the chance to attend their very well organised Sunset Party taking place in their Terrace and it didn't disappoint. The view was amazing and we spend the evening having a great time and enjoying very well made cocktails. A special note of thanks to Federica and Ana for taking extreme care of us during our stay and for always being ready to assist us even in planning our activities outside of the Hotel, Federica has been giving us a lot of tips and suggestions about what to do and what to see around Tenerife, helping us a lot to make the most of our stay in the island! We will definitely stay at the Hovima Jardin Caleta again during our future trips in Tenerife

Tom Riley

A fantastic Aparthotel with excellent facilities, amazing views, the cleanest rooms and communal areas I’ve ever seen, and the friendliest staff I’ve ever met. Gabriela, Veronica and Angela went above and beyond to ensure our stay was perfect. Angela made sure there was always something gluten free for my wife at breakfast and always greeted us with a smile. We had a very early start one morning to catch the ferry to La Gomera, so Gabriela arranged for the chef to make us a picnic for that day, as we would miss breakfast. Veronica was friendly and knowledgable made sure we were looked after, even after we’d checked-out of our room for our late flight home. All in all, we were very impressed by the cleanliness of the hotel and its location, the food, and the friendly staff. Thank you, all! See you next time.

Helen Jaques

My husband, sister and brother in law have just had a 10 day stay at the Dimond aparthotel. None of us can find any faults on this place. Staff were fantastic (Angela &Natcho) were wonderful. Reception staff could not do more for us. When we opened the door to our rooms we all said WOW, they were spotless Each apartment has everything you need for your stay, the full fridge freezer was a welcome. Rooms cleaned 6 days a week with fresh towels each day. Air-conditioning was a plus for our stay as it was hot. We found walking down to the village and getting a taxi back 5 euro was good value. Very peaceful apartment, we had a studio and was ground floor with a stunning view of Las Gigantes 😍 Lastly we had a 🐈 😻 came each morning and evening, it was friendly but wanted into our apartment We will definitely be returning

Cat D

Absolutely fabulous place, gorgeously located, beautiful premises overlooking Los Gigantes. The staff are fabulous also, incredibly kind and attentive, a special shout out to Angela and Nacho, who were lovely and funny and so helpful. The place is beautiful and so clean and fresh, the rooms were also cleaned daily, a pristine job every time. Perfect balcony. Everything around was so accessible and easy to reach, and taxis are very reasonable. The service is just fantastic and the mood was so chilled. The food was nice but most times we liked to be in the town, I love a nice lasagna and the lasagna I had there was right up my street. The only thing i would say is that the bar closes a little bit early, 9pm, but it wouldn't make me take away any stars from the place, but just after 9 it would be nice to have a night cap before bed, but it really isn't that important. We were so sad to leave, but absolutely cannot wait to come back, it's an exceptional hotel with exceptional staff ❤️🥲

T M

Very clean, rooms are cleaned daily. The breakfast is varied and tasty. Access to the pool until 21:00, the pool is pretty big. Easy parking on the street in front of the hotel. The view from the apartment is amazing, you can see the ocean and the whole town.

Emma Hall

We were staying across the road from the Diamond but frequented it every day. The atmosphere is very chilled and relaxing, with views across Los Gigantes and out to sea. The staff are super friendly and nothing is too much trouble. The quality of food and drink is fantastic. Thanks Nacho for all your service 😄

Derek Ang

Stayed here for 4 nights - amazing service and rooms!! We left some items and Teresa, Bianca, Saray and team were really helpful over the phone and email in posting them back internationally. Thank you so much!!

trudie nugent

Stayed here for 9 nights with my family & we absolutely loved it...highly recommend Santiago IV ...great location, very friendly staff...we're coming back in May next year & we can't wait

Lilian

Super nice! We eat here two times in our 7 day holidays. Good price, good food, good service. If you ask for recommandations they all tell you their favorite, so you will get 3 different recommendations instead of the commercial one. Yummii! Ps we took the chef home, so might be worse after worths 🤪

Fiona Ferguson

Fab apartment. It was a tad dated but spacious clean and well layed out! Had everything you needed, cleaned everyday we were there and fresh towels when needed! Would not hesitate to book this apartment again.

Andy M

Nice hotel in the nicer end of Tenerife Las Americas. Guy at reception was a bit short and abrupt at times but the pool bar staff were lovely. Unsure why they chose the start of the busy season to do poolside renovations which made having a quiet drink, meal or relaxing moment by the pool difficult. Constant drilling 8hrs a day every day.

madalina tudor

I do not recommend this hotel. My experience was very disappointing. At first, I was given an old room filled with mold – the smell was so strong it was difficult to breathe. After I asked to change rooms, I was moved to a better one that was clean and mold-free. However, I didn’t notice until the second night that a small window panel was missing glass. The room faced a busy street, and the noise didn’t stop until after 1 AM, making it very hard to sleep. But the most serious issue happened at the pool. The lifeguard was completely inattentive, sitting on his phone while people could have easily drowned. There was no clear marking of the water depth. I nearly drowned myself, and if it hadn’t been for my 11-year-old son who fought to pull me out, I wouldn’t be alive today. The lifeguard didn’t even notice what happened. It was a traumatic experience, and I would not recommend this hotel to anyone looking for a safe and relaxing vacation.

Roland Smith

We have been to Sol Sun Beach several times now because it is a very welcoming place, friendly staff who are very helpful. The premier apartments are lovely, we had a big balcony & could see the sea. Towels & bedding are changed regularly. We only had breakfast there but had plenty of choice.. The sun terrace is amazing & no problem getting a sun lounger. We will definitely be going back there soon. Special thanks to Carolina (the guest manageress) she is brilliant at her job.

Lindsey Soulsby

All members of staff from cleaners to waiters were all very polite. Rooms and grounds kept very clean and more than enough sun beds, so no need to reserve any. Special mention to Inma and Carolina for their help and professionalism during a medical incident we had. Perfect location, pool and sun terrace areas. Can't wait to revisit the hotel.

Dionne “Shoresy” Watson

This was our 1st visit to sol sun beach. It didn't disappoint. Lovely clean, spacious apartment. Fab pool and sunbed area, loads of sunbeds, no need to rush. We always got beds, and there were 5 of us. Amazing breakfast, cooked food, fruit, cereals, cold meats. Lots to choose from. Friendly staff, especially Raul, are helpful and always busy. Good evening meal, hot, fresh food. Good selection, even though the restaurant is quite small. Great location, in the busier part of the resort, but still chilled and quiet. It's definitely worth a visit

gxt_mrtrust091 (MrTrust)

My stay at Sol Sun Beach Apartamentos was unfortunately a terrible experience, filled with numerous issues. While the rooftop pool was genuinely nice, it was the only positive aspect of our two-day stay. The problems began with a lack of basic service and attention to detail. The cleaning staff left broken glass on the floor, which was a major safety concern. We also ran out of toilet paper and had to repeatedly ask for new rolls before my father had to get angry at the reception desk to finally get some. The amenities in our room were also faulty. The shower temperature constantly fluctuated between scalding hot and freezing cold, and the small fridge in our room was broken, freezing a 2L bottle of water solid. Adding to the frustration, the hotel’s dinner policy was confusing and disappointing. While you could eat unlimited food, drinks were not included and had to be paid for separately, which felt cheap. The hotel's Wi-Fi was also extremely poor everywhere except in our room. Overall, the multiple problems with hygiene, service, and amenities made this a very poor experience. We definitely won't be returning. We will probably return to the island itself at some point in our lives, but we will never stay here ever again.

Liz Timmins

This hotel is the best I have ever stayed in. We have just returned two days ago from another great holiday there, and we are booked to return in a few months. The hotel and rooms are spotless and have everything you need in the kitchen area if you want to go self catering. The pool bar serves lovely food with very friendly staff and the restaurant serves lovely food as well. The swimming pool, gym, kids club etc., all spotless and well equipped. I have saved the best until last. The staff running this complex are the friendliest, obliging and helpful people I have ever met in a Hotel setting. From management, catering, domestic and entertainment staff, they are outstanding and go above and beyond to make sure you have a great holiday, so if you want to be quarenteed a great memorable holiday book this Hotel...

christine stevenson

Excellent resort. We love it here. Always greeted with a friendly face. Staff are always, smiling , and always happy to help. Service is brilliant, rooms are well equipped and in pristine condition. Sunbeds are topped thick cushions, very comfortable. The pool is well kept and pool attendant is always on hand. Entertainment for both adults and kids. The pool bar is well equipped with seating area and provides daytime meals, snacks, and drinks. Toilets are spotless. Provisions are provided for recycling and is encouraged.

Marc Thomson

Lovely hotel with great staff. Ricardo and the other entertainment staff were brilliant, especially with the kids. The hotel is clean, today and well kept. The filtered water tap in the room was a nice touch. Would come back again.

Dave Gledhill

Just finished our 2week holiday here, made to feel at home from the moment we arrived, nothing is too much trouble for all the staff, from cleaners to management, particularly the sun bean pool bar staff who were incredible, food was amazing. The apartment was very clean and serviced regularly again with very helpful pleasant staff, the only down side were the pool rules which are apparently a Spanish wide thing and not a resort thing, but no rings, lilos, dive sticks, snorkels or balls were allowed in the larger part of the pool, this squeezed a lot of people into a smaller area. Overall I would definitely return.

liz hickey

Lovely hotel, great location, close to beach and restaurants/supermarkets bars shops etc. Rooms are very clean, spacious and well equipped The pool bar is pricey though... and we wouldn't return due to all the pool rules. Its ok for adults but not great for kids... they aren't allowed to play with any pool toys... lifeguard on our case constantly... kids weren't even allowed to play with Sinkies. Apparently pool toys annoy the time share guests.

Adam Bierley

Really nice hotel situated in a great location. We stayed in a self catering apartment so can't comment on the food in the hotel. If you wish to visit the restaurant during your stay you can add it on priced somewhere between €15-€25pp based on whether you go for lunch or dinner. Self catering apartment was spotlessly clean, all the amenities you would need if cooking for yourself. Addition of a Dulce Gusto machine with a couple of free pods is a nice touch also. Knocked 1 star off for a couple of reasons. Unfortunately there is no air conditioning in the rooms. While there is a ceiling fan, we stayed in October when it is a little cooler and still found the room to be a bit stuffy even with the fans on. I'm not sure how comfortable it would be in the warmer summer months? The only other issue we had was with the shower, after a few minutes of warm water the temperature would drop off to lukewarm at best. This limiting showers to a few minutes before it gets cold.

Kayleigh Purfield

We are currently staying here & have loved it from the second we got here. The location is fantastic, right beside restaurants, shops, supermarkets etc but also not on top of everything either which is nice for avoiding the nightlife if you are here with kids! Our room is spotless and cleaners are fantastic! Everything you need is in your room, we are self catering and have all we need for cooking light breakfast and lunch and we eat out in the evenings! The pool is clean and perfect size for the complex with a separate baby pool. Snack bar at pool is handy if you are self catering and don't want to head out for Food or cook! We will be back again 👏

Joe Webster

Honest review from someone who has been to this hotel every year since 2015. Just got back from a 2 week stay self catering. This is the first time we have been self catering as last year we made the decision to no longer go all inclusive as we thought the food was not as good as it used to be. Love the hotel, location and rooms. Pool bar snacks for self catering has massively improved. We ate a few times and it was lovely. My only negatives are what made us fall in love with this hotel and that was the whole vibe, this no longer exists. Entertainment animation staff are not interested, evening entertainment is terrible. Years ago you would struggle getting a table after 7pm it was that busy. Now it's dead. Last negative would be the lady lifeguard. Those that have recently been will know what I mean. I would personally look into her behaviour and attitude with customers. I think we will have a break for a couple of years and hopefully these issues are rectified.

Cheryl Jones

Stayed here first week of May 2025 was pleased to see massive renovations had taken place since last stayed 7 years ago. Service from the restaurant staff and bar were excellent, Loved Billy at the bar, what a lovey guy. Rooms were spotless, we stayed 3rd floor, room 332. Grounds well kept and beautifully done. Food very good and plenty of selection. I loved the new look at the front of hotel now facing the main road with lovely seating areas for relaxing. MAYBE CONSIDER name of hotel place on the front of building maybe with lights it would finish it off beautifully. Hotel situated in an area close to all amenities, the strip, steak house, Irish bar, lovely shops, supermarkets in walking distance. Hopefully back in September.

Simon Stringer

Stayed there 4th august for a week. No air conditioning in the rooms, make you pay 80 euros if you want to hire a small air con unit and it was roasting in the rooms every night, the fans go in different directions in the rooms and controlled by one remote so cant change. Costs you 35 euros for an iron. Drain in bathroom smelt bad each day and shower leaked, could do with a bit of work in the rooms. Hotel grounds are nice enough, did spot cockroaches though. Pool is small and not like the picture when you google the hotel. You cant take any inflatables in the pool. Went self catering so cannot comment on food. Night time entertainment was so bad its funny. Would not class it as a 4 star hotel more like a three.

Stephanie

Parque Santiago III is fantastic, the location is perfect - close to the beach and everything right on your doorstep. We had a 2 bedroom apartment overlooking the pool, just above the restaurants, perfect during the day and quiet in the evenings with lots of space for everyone. Doesn't have air conditioning, but the fans in the rooms were powerful and adequate enough for our stay. Beds also on arrival were rather hard and difficult to sleep in, provided with mattress toppers after mentioning this. Any problems you have, be assured that they are sorted quickly. Also I want to thank the reception staff, my mum had a fall in the apartment while on holiday which resulted in a trip to hospital and all the staff were fantastic, so helpful in getting us taxis to the hospital and sorting anything else out that we needed. I cannot remember everyone's names but please do pass on our thanks to them all. If anyone is looking for a perfect place to stay, you won't be disappointed here. I know we will definitely be back again at some stage!

Heather Garrigan

Great location that's close to the beach. Our room was in the La Gomera building and it was nice and quiet in the evenings even with it being so close to all the nightlife. Room was wonderful, nice and spacious with two levels. Air conditioning in the rooms would make this hotel perfect however there is a ceiling fan above the beds which we found good enough for sleeping even with it being 30+ degrees each day. Air con is available to hire for an additional cost. Our fan wasn't working when we first arrived, we spoke to reception and they said that they would send maintenance over, from experience with other hotels I was expecting that to take a while however maintenance arrived very quickly and fixed the problem straight away. The beds were also very hard but again after speaking with reception this was resolved very quickly, they added mattress toppers which were perfect! Really quick and great service from the staff here.

Ian Plummer

Very friendly, clean pub. Good variety of food but not the best quality . Proper home cooked meals would be very welcome. I would also prefer a better choice of draught beers. Everywhere seems to have Madris/Morreti these days, which is not great unfortunately 😒 . We look forward to when they sell Hawkstone , Stella, Peroni and/or San Miguel on draught. 😁👌🍺

Adam Drake

Rooms are a bit dated, but they are in the process of refurbishment. The kitchenette had everything we needed. Staff are lovely. Location is amazing. The pool is great and the kids loved the slides. We were also allowed to store our luggage on the last day, which was a great help. Free wifi was also a bonus. We needed to take our own fans, but this was all we required. We would stay here again.

Wayne Moore

First impressions it seemed like a nice enough place, the room was a little dated but the pool and garden area was amazing. After a night in the room the mood was dwindling, the bed was too hard for us, there was no give in the mattress at all and we never slept well at all on the beds. The rooms were warm but the fans did virtually nothing even on full speed the blades were spinning really slowly, luckily, we took a 150mm battery powered fan which felt better than the 600mm ceiling fan, even from a similar distance. We did move rooms, see below, the 2nd room was better as we had windows on front and back of the room we opened to get some air movement. The worst part was on day 2 we found they'd put us in a block which was being refurbished, it wasn't "too " bad at first as the works was far enough away not to be a problem. The next day the builders started ripping everything out of the room just below us and next but one across, the noise of the power tools and hammering was very loud., they were using power tools to chisel the old door frame out underneath us, the builders also had their tools blocking our stairs to and from our room and the stairs were covered in building dust. I went to reception and they agreed to move us in a few hours to a quieter location away from the works but they should never have placed anyone in those rooms knowing the amount of work which was getting done, in my opinion they should've shut that block down while the work was on and not being so greedy, other hotels in the location have shut for the season while being refurbished. The picture shows the stairs to our room, you can see the circular saw and other items blocking the exit from our room, when I went to reception there was also old door frames left in the walkway.

Marie-ann Presley

Had an amazing stay here, it was my first time. Everything was well maintained and exceptionally clean. Rooms were immaculate and the maid was respectful, kind and polite. The staff were brilliant- polite, helpful and friendly with good chat. The food was lovely, great variety and always something for everybody. Poolside was wonderful with plenty of sunbeds available. Evening entertainment was a good variety and very well suited for couples and families. Have great respect to the staff- Jorge, Sanchez, Peque and Roberto were outstanding and were given tips on the last day to show gratitude for they're service. Definitely recommend this hotel and will definitely return.

c mcqueen

We had an amazing weeks stay here last week, the hotel is well situated and the rooms were clean and maintained to a high standard by the maids. The site was always really clean and quiet at nights in the rooms when going to bed. The food and drink was very good with plenty of variety each day and we loved the beautiful and tasty salads. This was backed up by the amazing waiting and bar staff who work incredibly hard, special mention for Alejandro who was great with us and taught us a bit of Spanish - chocala cinco✋ in between being everywhere at once! I would definitely recommend a stay here and would love to come back sometime soon

Sara O’Byrne

Here at the moment. Fantastic family orientated complex. Everything you need is nearby. Bungalows are spotless, and it’s always clean and tidy around the pools and the whole complex. The food is lovely with plenty of choice. Pools are warmer than other places I’ve been. Staff are all very helpful, with special mention to Roger who gave us some food from the restaurant to take back to the bungalow for my poorly child.

daniel evans

Very nice hotel/villa, got microwave and the usual hob etc, if want to cook yourself. We did spot the odd cockroach though but that's expected and the cleaners missed one day, but when asked it was sorted pretty quick, mistakes happen! Breakfast was decent, they do try and mix it up but there's one staff member who thinks the food is coming out his pocket, saying you can't take a coffee out, even though they give paper cups.... Poolside, plenty of sunbeds and lots to do for the kids (and the big kids). Would easily go back.

Vicki Wright

This is our 4th time at this hotel and love it here. Food is really good, we are here on a 2 week all inclusive so expect it to get a bit repetitive but quality was great, especially breakfast . We choose to eat out a few times to break it up & because we love a few of the restaurants nearby. Room This is probably the worst room location we’ve had though despite emailing to politely request an area on the site, I don’t think we could have been given a worse room. The loungers are in the shade, face a stone wall and we didn’t request a disability/accessible room which we have been given. This was the only disappointment of the holiday & didn’t let it spoil a great holiday We’ve been able to get sunbeds most days we wanted them even if it’s for a short while in afternoon. Compared to our previous visits though, a lot more space for loungers is lost due to the area saved for the emblem beds Location is great for shops, bars and restaurants and for the beach.

Jack P

Wow. Loved this amazing hotel. Me and my partner wanted a relaxed holiday and we found this little gem. Reception staff were amazing and friendly. Pool/restaurant staff were somewhat friendly. Food was lovely and well prepared. The singer every other night was amazing and really fitted the relaxing vibe of the hotel.. The location is amazing was able to go out to the local pub and watch the football and pop to the local shops etc for gifts. The room was amazing and well cleaned with a beautiful view of the black sand beach and the sea. The lack of air conditioning doesn’t matter if you open the balcony door because you also get the sounds of the waves which were so relaxing. Quiet and peaceful. Will definitely return in the near future. The best holiday I’ve ever had and the best hotel I’ve ever stayed in.

Ana Maria

Honest review: I had a fabulous stay at the hotel. Positives: - Amazing team! Everyone did a great job. Patricia at reception was always smiling. Fernando, who works at the restaurant, showed great commitment to excellence making sure everything was perfect! The team member in the pool area was really kind ensuring that guests had an umbrella by their lounger. - Great for a relaxing stay, no need to rush in the mornings to secure loungers. - The location is good for walks on the cliffs. Strongly suggest visiting La Libelula on the other side and a nice cocktail bar, called Eden, which had nice evening entertainment (a saxophone player). The hotel is in close proximity to a supermarket. -The hotel has fantastic sea views. I enjoyed watching the sunrises, sunsets and hearing the sound of the sea. - Food was varied and of good quality. Salad bar during lunch and dinner. Good selection of meats. -There is a great terrace on the top floor to star gaze at night. Really worth visiting. Negatives: -Rooms are a little outdated (but have self-catering facilities) -Rooms don't have air conditioning, our bedroom had a fan. -Not much entertainment. -The orange juice in the morning buffet. -The all inclusive cocktails and wines are from a machine but you are able to purchase drinks at an additional cost. Overall, it was a fabulous stay. I highly recommend the hotel and hope to be able to visit again in the near future.

Hayley Redman

Came and stayed here for 7 nights with my father and son (9) hotel is very well maintained throughout and kept clean at all times. Staff go above and beyond and are very attentive, from when you arrive at reception, through to the dining area, the bar and the cleaners. Every member of staff plays an important role. If you’re looking for something laid back and chilled then this is the place for you. Nice swimming pool. Shops and lovely restaurants across the road. If you’re looking for a more club environment then that’s about 20 minutes away. Taxi’s are always available and it’s definitely worth going all inclusive here. Thanks to everyone at the Atlantic hotel.

Danielle Wilson

Beautiful hotel, peaceful and tranquil. We had a room with a sea view. Listening to the waves crash off the rocks, perfect sunsets. Well situated. Rooms were clean and well equipped for self catering. Staff were polite and helpful. Salt water pool was an unexpected experience but actually very refreshing and pleasant.

Pia Kramberger

You enter and see an incredible view of the Atlantic Ocean. Breakfasts and dinners for everyone, delicious, fresh. All the wait staff are accessible, helpful. Everyone at the reception is also helpful, especially Fernando, never forgotten. Room with a beautiful view, kitchen, beautiful bathroom, cleaned every day. Also the pool is great and clean. The singer and guitar player is top-notch, especially when he whistles. Excellent experience, if we return to Tenerife, we will come to you!!!

Zoe Maxwell

Love this hotel!! Amazing place beautiful gardens and lovely pools especially the hidden pool. The staff are so friendly and happy and helpful. Food was absolutely top notch, different choices made fresh and deserts were to die for lol. Entertainment was brilliant the shows were sooo good and Entertainment staff were amazing different shows every night! The rooms are spacious and clean nice balconys. Thank you everyone I definitely will be returning! It's definitely more that 3* I recommend this hotel

Melissa

We're going home today after a 1week stay with our friends. The hotel is spotlessly clean, rooms are tidy and all staff very friendly. Food is great and is different each night. The entertainment team are fantastic and never stop throughout the day. We were very happy to find out that along side 2 pools there was an animal area too. They ahve Guinea pigs you can see, Macaws, Ducks, Terrapins, Koi and more. 2minute walk to the beach and to the shops and its not overly busy which was nice. The one and only down side is there is no air con in the room only fans above the bed and in the living room area. Very happy with our stay and we would come again.

André van der Wagt

One of the best hotels i stayed in! 5 minutes to the beach and less than 5 minutes to the golden mile. Animation team deserves a 10+! Great shows and s lot of energy. Rooms are nice and clean. Swimming pools are clean with enough sunbeds. There is one pool with salt water and the main pool is near the bar/snack corner both are very nice! Breakfast,lucht and diner is good. There is always something you like and they have really good pizza. Waiters are friendly. Only thing that was not so great was the parking space outside the hotel. If you rent a car you you have too search for a parking spot and is sometimes challenging. Overall a great place to spend your vacation!

Ollie Jefferys

Absoutlely fantastic hotel, great food choices and even greater staff and especially animation team. The most friendly , lovely talented group of people. Who made our family holiday perfect, with brilliant entertainment for the kids and great entertainment for the adults afterwards. Rooms are great and cannot fault this hotel one bit at all.

Emma Foulds

Thought this hotel was going to be fantastic, turns out I was so wrong! First night me and my family got here we went into our rooms on the top floor which we had to walk up the stairs dragging our suitcases as there’s no lifts, the lights were not working for us to see where we was going to our rooms it was terrible. We had 2 rooms next to each other and there were cockroaches running around on the sofa, in the bedroom and behind the furniture in both rooms! we had a worker spraying bug repellent everywhere in the rooms and squashed a cockroach on our bedroom floor. We had someone with us that suffered with asthma it just wasn’t acceptable, the rooms were not very clean in the first place I lifted my mattress up to look for more cockroaches and there was what seemed to look like spiderwebs underneath the wooden planks of my bed! We told the reception/manager we could not stay in those rooms and she told us it was completely normal there’s nothing she could do and that she has no more rooms for us, until we told her we are not moving from the reception area until we get another room or get a transfer to another hotel! She started getting angry with us and finally told us she had a superior room available so we took that room and it was a million times better but the receptionist/manager was very very rude she told us she didn’t want to speak to us anymore and walked off after taking us to the new room. We were very disappointed we paid a thousand pound to stay here and it’s a shame because we had high hopes for this place! I do not and will not recommend this hotel and to top it all off we had some very rude residents staying here it was such a uncomfortable experience!

simon elder

A pleasant enough hotel. Showing its age now. If you get a pool view you lose the sun in the afternoon. The other side gets a road view,but gets the sun in the afternoon. As this a self-catering apartment check all plates and cutlery as some are cracked.

Tamas Mike (NetTourist)

Got a disabled suit on the ground floor. A bit of unfinished renewal, had to buy a headlamp for cooking. The cleaning service is very kind, some receptionist as well . Now the room is fine (except the wobbling toilet), now the guests were terrible for our first night: secondary school year-end excursion, at 4 a.m. they were still shouting and playing soccer in the hallway . End of September seems to be the best time: no crowds, no drunken guests, even some free parking places! Amazing!

WorldReviews

The apartments are simply perfect — you couldn’t ask for more. They’re set in an idyllic spot on the island, with a very fair price-to-quality ratio. Everything is spotless, and the staff are exceptionally attentive.Just 30 min to Teide! WORLDREVIEWS APPROVED

Power Hiking Paris Association

Loved our stay at Pez Azul! We were a group of 10 avid hikers, traveling to Tenerife specifically to explore its trails, and Temps d'Aventures thoughtfully booked our rooms at Pez Azul for a full week, providing us with a perfect base for our adventures. Staff were incredibly friendly and helpful. Room was comfy & spacious, even for three. The small kitchen was super convenient, and the buffet had a great variety of tasty food. Daily cleaning was a fantastic bonus! Highly recommend.

Caterina Stenta

Room was full of coackroaches everywhere, even around the kitchen, in the bathroom, on the floor. It felt disgusting to cook there as it was full of insects. The place is very noisy, tourists all night long making noise and music, not a good place to sleep well. The food in the buffet was very low quality.

Rebecca Vodden-Page

A basic hotel with everything you need. Super clean with towels changed every day apart from Wednesday and Sunday. Excellent location with several bars and restaurants within easy walking distance as well as a shop underneath the hotel. Pool rules were quite strict with no balls or inflatables but the drinks were very cheap! Rooms on the pictures show a dividing wall between the bed and living area (sofa bed) but not many rooms have this wall so privacy is none existent! Hairdryer provided in the rooms as well as microwave and cooking utensils. The fridge is large enough for food and drinks and there is a table area and seats to eat in the room. The breakfast buffet is really good value for money. There is no other food served in the hotel for the rest of the day but eating out is so cheap for all meals with cafes, tapas, Italian, Indian, Mediterranean and English food within easy walking distance. The Apricot Bar underneath the hotel plays different sports channels including English football games. Taxis to the old town averaged at €6 for a six seater and the rank is outside so readily available. The hotel is rated 3* and this feels right. Staff are friendly and welcoming. We didn't raise any issues so didn't need anything resolving. Clean, tidy, simple, excellent location, great value for money. Nothing extra.

Claire Louise

A fab small traditional family friendly hotel. Clearly popular with the locals. I stayed here as a single mum with my two daughters, we felt very safe and welcomed throughout our stay. We stayed self catering, the first morning we had breakfast in the hotel was nice buffet style plenty of options cooked breakfast, fruit cooked meats and cereals the pancakes where a huge hit highly recommend they charge 10€ adults 5€ for kids. The room was lovely we had a junior suite pool view, lovely big balcony, nice and big everything you needed for self catering, large fridge and small freezer compartment too. Biggest flaw no air con. The room had bath/shower which was a nice surprise and lovely warm powerful shower too. The room was cleaned everyday, fresh tiles. The pool was great although be warned reserving your sun loungers is strictly forbidden. There's a lovely pool bar, serving drinks, sandwiches snacks highly recommend the Pina colada, and again very reasonably priced. Lovely gardens too, great big palm trees and colorful flowers. The hotel so has a bar/restaurant but unfortunately was never opened in the evening throughout our stay which was a shame, but there's plenty of options on the main street right outside the hotel.

Zita Lewis

We were a bit worried before our stay as there were very mixed reviews but what can I say. It had exactly what was needed bar a couple of very small things. Location fab - supermarket down the road, taxi rank outside should you need, we walked down and got taxi back just twice. Pool lovely and quiet - no balls or floats which is understandable but the teenagers didn't approve. Lots of sunbeds although more orange ones please. The blue ones are not comfortable. Staff - amazing, friendly and helpful Rooms - could do with a chest of drawers for storage and shower dark but otherwise great. Could do with a spatcula for the frying pan but otherwise great. For the money well worth it.

Tiana Dudley

The staff were very lovely and super helpful at all hours of the day! The cleaners always did a fantastic job. All I will say is it gets hottttt in the rooms and there is no a/c so it can be difficult to relax or sleep in the room.

Jack Cogle

rooms were good and big enough for what you’d expect from a 3 star hotel, however the pool was awful it had algae growing around it, a lot of the tiles were missing from the pool and i managed to cut myself on one, your also not allowed any pool floats or balls and the subbeds were definitely due a replacement soon. but plenty of places to eat nearby and a couple of bars but to get into the town was a good 15/20 minute walk down lots of steps.

Wots4u

This was a last minute decision and really would go back. Joaquin and staff are great. The location is superb if you use the paths rather than main roads etc you can get to Golden Mile very quick. Room itself is really nicely decorated. I was in a room next to one of the pathways and people do walk by and so bit different. The place is secure and there was shutters on my room, might not sound great but I was ok with it. Breakfast was basic but good selection and worth getting. Pool and seating good. It very much is a boutique vibe. Location brilliant for the bars and beaches.

Rianne Brand

Let's start with the positive: room is nice. However, I do not recommend. I booked over telephone (friendly guy, no issue there!) and mentioned I neede to walk there taking me 20-30 mins. He who ensured me I'd be fine just mentioning my name and otherwise ring back. About 30 mins later I arrived at the property. A security guard who spoke no other languages tried to help me but couldn't. I've spent 30 more at the reception ending up calling back to phone guy who ensured me it would be "just a couple of minutes" I asked him if it was sure I'd have accomodation withon reasonable time as I am working next day (medical doctor) and otherwise I'll book another hotel. He ensured me just some minutes. Another 30 minutes waiting I had to provide my details. I ended up getting a key (halleluja!) and the guy walks me back to a cabin in the front right across BLASTING music and an iron door that kept falling in lock heavily resonating. Absolutely NOT fit for a night sleep for a working professional. My comment about the noise was ignored or not understood. I asked about the wifi, was told 'manana' leaving me with no way my patient could reach me. Don't get me wrong, they all probably intended well, but I ended up in a situation where they expected me to pay 120€ a night for blasting music, no wifi and a checkin service over an hour going over midnight. Calling this a "boutique" hotel is very misleading to me as for the service one would expect from such. I think they had reasonable alternative options: • not accept booking knowing no reasonable check in would be possible they couldn't deliver • be honest about time it would take to complete my check-in: allowing me to decline and book another hotel • put me in a quite cabin near the pool to avoid any further disturbance after such an unpleasant start knowing I had to go in for work the next day So please think twice: if you're here on business avoid at any cost!

Thor Verstraete

Worst breakfast I have ever had. Most of the employees were very disrespectful against my friends and me. The cleaning staff were very nice and they work very hard and fast. We couldn’t jump in the pool and they got very mad at us when we did that for the first time. One guy at the reception was very friendly.

Jonathan Back

Mixed feelings about our stay here. On one hand it was great, the pool area was nice and calm, and lovely pathways to walk by. The lady at the reception was happy to help. But on the other hand, the area was noisy during the night, the walls, especially the doors, are thin, you can hear through. We had small ants in our room even though we were on the second floor. The bathroom faucet was super nasty, and had probably not been cleaned for quite some time (image attached). The room had some teabags provided, and they looked old and water-damaged. Quite nasty to be honest. Breakfast was okay, not good, not bad. Could have been more variety. Some things felt like they were brought up from the freezer and microwaved before serving, like spanish omelette. We also planned to go on an excursion one day, start 15 minutes before breakfast opened. We asked the guy at the reception if picnic was possible, he said absolutely not (even if we had already paid for breakfast). Later that day there was a lady at the reception, and we asked her about the picnic, and she on the other hand assured it would be possible. We then went to the bar 7:30 in the morning to pick up the picnic, the guy from the previous day was once again there and was super confused and said it was not possible, almost angry at us. But when we insisted that the lady said it was okay, he started packing a picnic bag for us. It was all very confusing. In general, I wouldn't recommend getting breakfast from this place

Giorgia Cimador

Lovely place, pool is nice and peacefull and the area is perfect! The best part of our stay was the staff ,specially Dylano! He made our holiday…we will be back!

Tim Hamilton

My wife and I first stayed here 9 years ago and really enjoyed our stay. So we decided to come back with a couple of friends and we all had a great time. The breakfast buffet is excellent with a lot on offer, all the hot food is kept warm and refilled regularly along with all of the other food on offer (the coffee is also very good). All the staff from reception, to the restaurant and cleaners are all very friendly and helpful. Although the rooms are feeling a little dated, they are kept clean and have everything that you would need. The pool on the fifth floor is a nice spot to relax and get a drink from the bar and the gardens around the hotel are beautiful and well kept. My only criticism is that the rooms don't have air con, but as there is usually a breeze it isn't a huge issue. The hotel is up a rather steep hill, but this does mean fantastic views and the hotel does provide a bus service to a from Puerto De La Cruz and taxi's are very cheap between the town and hotel if you don't fancy the walk.

Maame Dufie

Would I come back again? Definitely not. I am grateful for the help I received from the staff — both reception and waiters were lovely 🥰. The gardens are also well maintained and beautiful, which I appreciated. However, the rooms are just not my cup of tea — very outdated. You literally get what you pay for. I found spiders and cobwebs, and honestly, the least said about that, the better. I didn’t even bother to use the wardrobe. What disappointed me most was having to pay a £35 deposit for a fan and iron. In a hotel with no AC, I expected at least a fan to be a basic amenity upon check-in. Overall, I’m thankful for the kindness of the staff and the peaceful garden setting, but the accommodation itself really let it down.

Jemma Victoria

Absolutely beautiful place and surroundings. The views are absolutely amazing. The hotel was lovely, only thing was rooms don't have AC but you can hire a fan. The food was lovely every time. Staff were friendly and worked extremely hard to accommodate everyone. One of the staff, Issac made an appearance every now and then throughout the day to play some good music, he entertained us with his dance moves whilst we lounged around the pool, he kept some of the children occupied by playing ping-pong and different games. The adults were laughing and smiling at his trick shots and dance moves. Was a lovely experience.

Ewan McAllister

The hotel was very clean and the staff was very helpful. There wasn't air conditioning in our room, but with the window vents open, it kept the room cool enough at night. However with the window vents open, you got a bit of noise from the animal/insects especially at night and in the morning. The complimentary bus into town was very useful and appreciated. The hotel is a 20min walk from the town and all uphill so be aware of this and be prepared to give your calf muscles a workout. However,for the food and drink available fduring your time there, a daily workout is maybe welcomed 😆 There is multiple pools, snack bars to choose from during the day and the breakfast / dinner options were great. Recommended and hope to come again in the future.

Seb Zyrkov

If you're looking for luxury and glamour, this is not the best choice. If you're looking for a good place to stay with decent prices - this is a good selection. First off - the service. Cheerful, kind, professional. Always there to help you, regardless if it's the reception, cleaning service or the restaurant. They clearly have the will to make your stay as good as possible and they execute it very well. Next up is the room we stayed in - we had everything what was needed. We had a great view from our balcony. I guess the opinion depends on what part of the building you will have your room. You can feel the passing time in the room but the hotel owners do what they can to keep you happy. About the rest of the hotel - the garden is amazing, there's a lot of efforts put to keep it tidy and so well-looking. There are some pools with bars - nothing out of the ordinary, just sume regular pools to splash around in. Too bad there weren't any slides for the little ones. There are some pool tables and fussball available but both cost a euro to play. The playground could be bigger but the mini golf part of the garden is a lot of fun. The hotel also offers padel court rentals and I still don't understand the pricing mechanic - one time I paid around 16 Euros, while the other is was 22 Euros. It doesn't make sense. The food - we had breakfasts and dinners during our stay and we always found something good to eat. We kinda got bored with some foods closer to our visit but the chefs try to switch some positions each day. You will have a chance to try some local cuisine. A big no, however, was when yoghurts with 14 days past the expiration date have been served and later, during the super, mixed with some honey in bowls. Make sure to look at the expiry date, folks. The location is ok - it's a relatively short walk to the sea shore (of course it's uphill on the way back - it's Tenerife). There's a bus riding around a couple of times a day to drive you to the supermarket. There's a parking (5 Euro per day) if you are renting a car - there's always some space to park. Overall - we leave very satisifed. Given the price for the stay - it was a really good exchange and I would recommend this place to stay.

Sabs B

For a 3-star apartment, it truly felt more like a 4-star experience. We absolutely loved the apartment we stayed in — it was clean, spacious, and tastefully decorated. The open layout made it feel very welcoming, and the quiet surroundings added to the relaxing atmosphere. The location was excellent too, just a 10-minute walk to the beach and nearby shops. Overall, a great stay that exceeded expectations.

John McCurrach

Didn't stay here but the Scotsman bar within the complex is worth a visit. We did a few times. Open to the public. The guys made you feel at home and welcome. The complex looks very clean and tidy. Get yourself down there

wendy hayes

We had a private apartment which was lovely,good situation.very clean,we didn't use pool area sunbeds need updating.we also didn't use pool bar,one of the guys was quite rude to my friend,she only wanted to ask him something,he said he was too busy,an elderly chap asked if he could get a drink,bar was shut for private party,he was also treated the same.needless to say we didn't go there. .we would definitely book apt again tho.

Lisa Williams

We stayed in a 2 bed appartment 23nd April- 2nd May 24. The location of the actual resort is perfect! 5 min walk to all amenities and beach. Parking was avaliable out the front (if your lucky to catch a spot) Supermarket local as well as Taxi rank. The resort of Yucca park is immaculate and very well maintained! Daily maintenence seen and pool is ideal. Very clean, plenty of beds with a pool table and bar facilities. The Scotsman bar is very friendly, reasonable priced and feels private. Toilet facilities on site also. Our appartment was facing the main road (mostly quiet) with a beautiful sea view from the main balcony. Second smaller balcony faced the sunrise and mountains. Good size rooms with one bathroom, contained all you would need including hairdryer, iron, washing machine, airers and addtional towels. We felt the room was a little tired and has potential to be more comfy with just a little TLC. Bedding was tired and old throws and cushions on furniture took away a 'cozy' feel. With a little spending on soft furnishings I'd happily give the appaetmant another star. Overall, the resort felt safe, and externally pleasing to the eye. We would return as it was value for money and ideal location!

Ciaran McMahon

Great 2 weeks March / April quiet location 5 minutes to beach bars restaurants