Bryan Stevenson
Cannot recommend highly enough.
The staff are what make this hotel, every single member of staff seems to love what they do and all are willing go out of their way to ensure that guests have a memorable experience.
We booked a Reserve Holiday and it has been worth the extra money. The Reserve pool area with its own bar serving drinks and food has been fantastic, again it's the staff that make it. The concierge service is top notch and the Reserve lounge area is a haven when you want a quiet moment with a coffee or a glass of cava.
Food throughout the hotel is great, pool areas spotlessly clean and the location right on the beach.
We'll be back.
kudzai gara
If I had to describe Paradisus Salinas Lanzarote in one way, I’d say it is absolutely beautiful. The location, the architecture, and the overall design of the resort are stunning, and the property itself is huge. We stayed for 8 days and 7 nights in a standard ocean-facing room overlooking both the ocean and the pool. While the room itself wasn’t very large, it was still more than adequate for us, especially considering the amount of luggage we traveled with.
On my husband’s birthday they left a bottle of Cava and a note in the room, which was so thoughtful!
I also want to specifically acknowledge Rahul, who was amazing throughout our stay. He consistently checked in to make sure we were doing well and really made us feel taken care of. On our second day, he got us into the mojito class and also organized for everyone to sing Happy Birthday in both English and Spanish for my husband, which was such a thoughtful touch and made the experience even more special.
Unfortunately, I did have a very disappointing experience at the spa, and personally, I would not return there. The massage felt more like oil rubbing than an actual massage, and getting detailed receipts for insurance reimbursement was extremely difficult. I eventually had to copy leadership on emails before the receipts were finally provided. We had booked hot stone and deep tissue massages, but my massage was not hot stone, and my husband’s was not deep tissue, which was frustrating considering what we paid for.
For dining, the buffet restaurant, Malva, had themed nights that added good variety throughout the stay. Of the à la carte restaurants, Samira was by far my favourite, the atmosphere there was phenomenal, and the food was very good. My second favorite was Capella.
As for entertainment, this is definitely more of a calm and relaxing resort. There was a live band every night, which was nice, but overall there were limited entertainment options. I genuinely think adding a DJ at Ginger Bar would elevate the evening atmosphere significantly.
One thing I also didn’t love was the pool drink service setup. Unlike many all-inclusive resorts where staff walk around taking drink orders, here you have to get up and walk to The Shack yourself for drinks.
Service at both Malva and Ginger could also be quite slow at times, especially for drinks and water. I’d assume this may be due to staffing levels compared to the number of guests.
Overall, despite a few service-related frustrations, the beauty of the resort, the atmosphere, and the memorable moments created during our stay still made this a very enjoyable trip.
Karen
Wow! I don’t even know if my words will do it justice on how wonderful this place is. My partner and I just returned from the most incredible couples holiday, and we cannot recommend this destination enough! From start to finish, the entire experience was a 10/10. The facilities were absolutely beautiful, perfectly maintained, and set a wonderfully romantic atmosphere for our getaway. We also loved the dining; the food and ambiance were fantastic every single night.
However, what truly elevated our trip and made it unforgettable was the great hospitality and warm nature of all the staff. From the moment we walked in, we were treated with such genuine kindness and attentive service. Everyone we encountered went out of their way to ensure we had everything we needed, making us feel incredibly valued and pampered.
A sincere thank you to the entire team for making our romantic trip so special. A special shoutout to Samu, Chandi, Karen, Amaia, Daniel and Carol! They were fantastic 🧡 If you are looking for the perfect getaway with outstanding service, this is the place to go. We can't wait to return!
Deborah Mumford
From the start of our holiday right up to the end we were 100% looked after by every single member of the Meliá team. Special mention to the Graciosa girls: Tati, Nita,Ariana, Khadi and Gabriela who were outstanding in their service at the restaurant. The young lady who served in the outside bar in the daytime was excellent too plus Bostian and Rayco made our stay enjoyable
Food was amazing and always very varied and tasty . Drinks and cocktails were premium and never disappointed. The entertainment was really good and activities in the day ( I did glass fusion) were spot on
Definitely recommend and we will return ( we are four caterers so to please us all was an amazing thing to achieve!)
Many thanks
Susan Eldred
Our first visit here and we really can't fault it. The hotel is very unique with its cacti and palm gardens and balconies. The staff are extremely helpful. The food is delicious and although there are speciality restaurants we found the main buffet style for lunch and dinner more than sufficient. We did upgrade to Reserve where you have use of a more intimate breakfast area, lounge and pool which was quieter for us. Being Lanzarote there is always a breeze so early February it's useful to have a light jacket or cardigan. Hopefully this won't be our only visit.