Maxime Billen
We had an amazing stay at the hotel, everything was truly excellent from start to finish.
The staff were exceptional: friendly, attentive, and always willing to help. A special thank you to Carla at Guest experience, who went above and beyond to organize a surprise birthday cake in our room — such a thoughtful gesture that made our stay extra special.
Elena at reception was incredibly welcoming and helpful throughout our visit. Carmelo at the pool bar was hands-down the best waiter and Rita was the best host across all the restaurants, always making sure we'd be well taken care of.
The food was delicious with plenty of variety across the restaurants, the pools were spotless and perfect for relaxing, and the overall facilities were top-tier. It's super kids friendly and ideal if you want to disconnect.
Truly a 5-star experience — we’ll definitely be back!
Fernando Neves
We were truly fortunate to have Carla from guest services take such wonderful care of us during our stay. She surprised me with a lovely amenity and a heartfelt handwritten card for my birthday, which made being away from family and friends so much more special—thank you again, Carla!
The entire staff was kind and attentive, and I definitely recommend this property. The food was fantastic, and our room was cozy, quiet, and spacious and beautiful sea views. If I had to mention one small downside, it was that finding a quiet zone away from children, especially during meals or in the common areas, was a bit challenging. However, this did not take away from our fantastic stay. A huge thank you to the entire team!
Melania Romanelli
If you're looking for the perfect blend of elegance, comfort, and true hospitality in Gran Canaria — look no further than Paradisus by Meliá.
We recently stayed here and from the very first moment, it was clear: this is not your average resort experience.
Everything — from the atmosphere, to the staff, to the location — is built around making you feel completely taken care of. There's a calm sophistication in the air, a kind of natural luxury that doesn’t scream for attention but simply surrounds you.
The staff was exceptional. Every single person we interacted with was not only professional, but genuinely warm and attentive. You don’t feel like a guest, you feel welcome. That makes all the difference.
The location itself is stunning, nestled between palm trees and the Atlantic breeze, perfectly integrated with the surrounding nature but also elegantly refined in every detail. The decor is modern and curated, but still manages to stay intimate and relaxed — a rare balance.
And now, let’s talk about the real highlight: The food.
Easily — and we say this with full confidence — the best hotel cuisine we’ve ever had on the island.
Every dish was thoughtfully prepared, beautifully presented, and full of flavor. From breakfast to dinner, everything felt gourmet but not overdone. It’s the kind of food that respects ingredients and surprises you with balance and depth.
We only stayed for a short getaway, but we left knowing one thing: if we ever plan another escape within the island, this will be our first choice — no doubt.
🔥 Recommended for: Couples or families looking for a refined yet relaxed getaway, travelers who value exceptional service and culinary excellence, anyone needing a break where everything — truly everything — feels just right!
Conner Clark
An extremely welcoming and friendly environment. Hotel itself is beautiful and the staff go over and above to accomadate your needs. The food is excellent with so much choice at the buffet every night. The drink choice is also excellent. Ginger bar is a great place to spend your nights and Tama was excellent. He couldn't do enough for us and always made sure we had everything we needed. We would return to this hotel in a heartbeat
Aaron Little
Loved this place. We travelled first week in May. With 20% gold membership discount via Amex we had a Reserve Ocean Front room for £1,250 for four nights but spent five full days there. Absolute bargain. The resort was very quiet when we were there. The service was top notch. You could walk into any of the eating areas and have table service at lunch and dinner. If you are without kids the reserve is worthwhile. This gives you table service at breakfast the adult pool and buffet all day. Whilst there is a menu at breakfast they will serve you anything they have with a smile.
Cocktails in the bar were great each evening, large and very strong! I cannot think of a single piece of negative feedback.