4 Star Menorca Holidays

K M

We really enjoyed our week at the Minura Sur! We booked as a last minute trip, and was not disappointed. We loved the surrounding area of the hotel as we were looking for a quiet break. The staff are excellent, from reception to the restaurant, superior service. The cleaners are brilliant, the hotel itself is spotless. The food was great, and we were happily satisfied every meal. The beds are a little hard. So perhaps next time I will bring mattress protectors, however, this did not impact our stay and we would definitely return. Thank you for a brilliant week, it was just what we needed.

Anthony Taylor-Royston

From arrival to departure our experience was amazing. So much so we are already planning a return journey. The food and selection was fantastic and the way cleanliness was attended to was second to none. Staff were amazingly friendly and helpful, big smiles and positive attitudes were aplenty. Daytime activities were varied and engaging, credit where credit is due, the entire entertainment team were engaging and fun. Especially the Fram rep, Bideau, who was so friendly and funny creating a relaxed and fun environment. I do believe if it wasn’t for him me and my wife wouldn’t have got involved in any of the activities. To add more joy the team organised a fun certificate for me when I won a shooting activity and announced it on the stage, a memory that was funny and will always stick with me. The pool was perfect and clean, never smelt overpowered with chlorine and was nearly laid out, lifeguards were fun and also got involved with pool activities which made them so much more approachable. The room was so clean and well laid out. The fridge was a brilliant addition along with the widescreen tv that added an unexpected but very welcome finish to an already exceptional room. Overall, an amazing experience and perfect holiday, we will definitely be coming again. If I was to give any critiques it would be the beds were too firm and this caused some discomfort now and again, however this did not impede on our overall experience.

Magdalena Kapcia

I really enjoyed my stay at this hotel! The atmosphere was very pleasant, and the staff were always friendly and welcoming. The food was delicious with plenty of variety, and my room was spacious, comfortable, and spotlessly clean. Everything felt well taken care of. The only thing I’d suggest is to create a small area with tables for guests who smoke, since it was only possible to smoke in front of the hotel. Other than that, everything was perfect – I’d definitely love to come back! 🌿✨

Theresa Jubb

We wanted some sun before the dark days of a UK winter & we hoped Menorca would provide this. We weren't disappointed. We booked two rooms because there were 4 of us but when we checked in we were given an upgrade to a premium suite with 2 bedrooms, 2 bathrooms a small sitting area and a roof top terrace. The hotel was very clean and all of the staff were friendly and helpful. Zayna gets a special mention because her smile as we went to dinner each night lit up the room. The food was fresh, plentiful and very tasty. The free bus to nearby beaches was a real bonus and the bus to Mahon actually stopped in the hotel grounds. I would definately recommend this hotel.

Lizet Costescu

We just had the most incredible stay at this all-inclusive hotel! The staff were absolutely fantastic - friendly, attentive, and made me feel like royalty. The food was top-notch, with a huge variety of options to suit every taste. My room was spotless and comfortable. But what really made my stay stand out was the exceptional leadership of the Director, Mrs Silvia Spranceana. They went above and beyond to ensure that every guest had an unforgettable experience, and their passion for delivering exceptional service was evident in every detail. From the moment I arrived to the moment I left, everything ran smoothly and efficiently, and I felt truly pampered. I would highly recommend this hotel to anyone looking for a stress-free, all-inclusive break. The value for money was outstanding, and I couldn't wait to relax and enjoy myself. Thanks to Mrs Silvia and the entire team for an unforgettable stay - we’ll be back!

Lia Ferreira

Wonderful experience! The resort is beautiful and well taken cared. The staff is so kind and helpful. The restaurant has lots of quality, tasty food and variety. Super family style and kids friendly. A lot of space, 4 pools including one with slides for children. Everything is clean. And on top of everything is autistic friendly. My son felt safe and taken cared at all times. We will.come.back for sure!

Tracey Ward

Amazing family holiday at Zafiro Hotel Cala en Bosc Menorca. Our Swim up room was just perfect for managing with 2 young childern. The kids loved the play area slides and bouncy castle and looked forward to the kids disco every evening with Yzzy the Koala Mascot making an apperance. The food in the pool bar was great everytime, we had one evening where the buffet was a bit behind keeping up with grilling meat so we missed out on that. There was plenty of selection for breakfast to keep everyone happy. Very clean resort and loved the small touches when the cleaners serviced the rooms arranging the kids toys so neatly and leaving our room spotless everyday. The maintenance staff also friendly but our stand out staff member was Howard the Lifeguard who took time to interact with our childern they looked forward to seeing him each day and giving him a wave. A memorable family holiday.

Cas Rafter

Absolutely loved our stay as a family of four, 2 kids, 6 & 8 yrs old! Pools were fab , kids and adults had a ball, no racing for loungers plenty to go round! Food was so good esp at the pool bar! A must try! only issue was we had to wait till 6 o clock for the amazing frozen margaritas in the lobby bar ! Rooms were a good size too 😂😂! Can’t wait to come back !

Wendy Sharps

We had a fabulous holiday and highly recommend this hotel. I had booked assisted travel and requested a walk in shower due to mobility issues. When we arrived the gentleman on reception was extremely helpful and friendly. The room was ground floor and we had a wet room as requested. The next day the same gentleman was on reception and made a point of checking that everything was okay, did I need anything and would a shower chair be helpful. Nothing was too much trouble and all staff were friendly and helpful. It was a beautiful room with everything we needed. The terrace had 2 sun loungers, a small table with 2 chairs and 3 steps to the pool. The pool had a ramp with a rail so it was very easy to get in and out of the pool. Everywhere was very clean and the housekeeping was done every day. There was 2 large wardrobes so plenty of storage. The kitchen area although small was sufficient to cook if you wanted to. The fridge was a good size, the under counter style with a small freezer compartment at the top. We just had a bag of ice in it. I will definitely come back at some point.

Jane Hickman

Ideal holiday for our family of 7 with ages ranging from 3-64. We took bed and breakfast option in late September and the buffet experience was fabulous. Evening entertainment was ok, but as stage open air, if it rained the bar area was used, not all acts would be accommodated. Cleanliness throughout was excellent and all staff were extremely polite, professional and helpful

Irene

We had a 2 week stay. It has a very good location for watching harbour traffic and restaurants for evening meals if not half board. Bedrooms were comfortable but not very attractive, eg. no pictures on walls. Duvets were not inserted into duvet covers. We had to do that ourselves and when bedlinen changed duvets again were not inserted in covers!!! Dining room staff were very pleasant and helpful each morning for breakfast. Staff in reception were not as pleasant, especially when we checked out. The staff member never enquired if we had a pleasant stay, was everything okay or said "we hope see you return in the future". There was a good selection of food for breakfast and dinner, perhaps it put out a bit early as one evening the cold starters and meats were put out around 6pm for service at 7pm. Roof top area was lovely and well used by guests.

Max Hemingway

Excellent hotel and location. Staff are welcoming and helpful. Great views out on to the sea / waterway into Mahon. Some big and small boats in and out, great to sit a watch. Rooms are nice. Roof terrace with its spa pools is nice, a good sun trap. Food was good in the restaurant with a decent selection.

Kevin .Keenan

We have been staying at this hotel for the last 5 years. This year, there is a distinct change in the air with an emphasis on turnover through the likes of Jet 2, rather than the personalised and attentive service we have had previously. We experienced a serious booking error where the hotel told us on the day before we left that we had overstayed by a night and to add insult to injury, an employee entered the room whilst we were out and left the door open with all our valuables in sight. We could not recommend the place now, if quality is a primary requirement.

Andy Sonden

This was our second visit to the Hamilton, after a 10-year hiatus. The rooms are comfortable and stylish, the pool and rooftop hot tubs both have bars, although the main lobby lounge/bar is a little soulless. A few rough edges this time around - our window not quite latching properly, some of the hot tub jets not working, but it's still a great place to stay with fantastic access to Cales Fonts around the corner

Valeria Ya

We're back at this amazing hotel for another year, and it's exceeded our expectations once again. Antonio, the manager, and Laura Cabellos, the assistant manager, have provided exceptional service and warm welcome. The whole team is incredibly friendly and always willing to lend a hand. The hotel boasts fantastic restaurants, bars, and the highlight is the Sky Bar on the top floor with breathtaking views. We're absolutely smitten with this hotel and give it a 100% recommendation.

Tina Styles

Such a lovely location..quiet and peaceful ..hotel top notch.. clean, modern and very friendly. Our room was spacious with queen size bed with a walk-in shower , air conditioning and a outside balcony with a small table and chairs.. this was cleaned daily. Reception, bar and dining room were modern and airy. We we’re all inclusive and we couldn’t fault the food at mealtimes, such a variety of different dishes every day with different feature nights.. Greek nite, Spanish and Italian nite. All staff were friendly and welcoming. Pool & spa area was fantastic… with 2 pools with fab view of the sea… lots of sunbeds for everyone… we would definitely revisit

Natalie Dewberry

We had a lovely relaxing week away at Alua Soul. We wanted peace and quiet, and to relax with a little bit of sight seeing and that is what we got. The Pool area was very quiet. Just enough choice when it came to food, not too overwhelming, and very enjoyable. The room was very spacious and the little private pool we had was nice for a cool off. Overall a lovely hotel with friendly staff.

Lynne Geen

Had a fantastic holiday in Menorca. The hotel was spotlessly clean and well managed. The staff were so friendly and couldn't do enough to make our holiday amazing. Apologies if I have spelt their names wrong, but in particular, Mar who looked after us while we were relaxing by the pool is such a lovely lady, and always made sure we were well looked after. Also, the lovely lady, Carwen, in the restaurant upstairs made sure we were well catered for, nothing was too much trouble for her. There are so many wonderful staff I could mention, it would take too long, but I couldn't fault any of them. Fantastic choice of food, and probably the nicest I've tasted in this type of hotel. The pool area was beautiful and great views of the sea and surrounding area. If your looking for an enjoyable relaxing holiday, then this is the place. Even the binmen driving past were great fun, joining in, singing and dancing along with the entertainment, they were great! Menorca is a beautiful island, so clean and tidy, beautiful villas and picturesque scenery. Even people outside of the hotel were so kind and thoughtful. We came home with quite a few free gifts, given to us by the locals, such generosity and friendliness. I really can't fault the holiday we had, but if I was to find 1 small fault, it's the mosquitoes! If your prone to being bit, best take some mosquitoes spray.

Hannah

We came for a long weekend in the sunshine in June and though there were some highs, we unfortunately were met with a few problems that lead us to not want to return. To start with, upon arrival we were asked to pay for the booking - which had already been paid through booking.com so this was odd. Confused, we paid again at check in, only to get a refund from booking.com a few weeks after the holiday - meaning we paid £1400 for a moment there, until the refund came through. We had an apartment with our own plunge pool which was lovely, however there was a rather rancid smell coming from the boiler throughout the stay which made it impossible to be in the apartment at times. Outside of the apartment, we also had a lot of ants on the patio. We spoke to the front desk about this and they sent someone to spray the ants, which was great… But then the dead ants were left behind and remained for two days until someone swept them away. On the third night, more ants appeared and this time were coming into the apartment. We went back to the front desk and were told “it’s a bottom floor - this happens”, with nobody being sent to deal with this, meaning we were stuck with ants. On our last day, we were told checkout was 11am. We were on the patio and went to go back into the apartment at 10:10am to shower and grab our things, and our wristband stopped working, locking us out of the apartment in our swimwear - with all of our stuff inside. My partner went to the front desk to have this resolved whilst I waited at the apartment and he returned with his wristband ‘reactivated’ for this to still not work. He went back to the front desk, and during this time a lovely housekeeper came and let me back in! My partner came along with a lady from the front desk and once she saw I was in, thanks to the housekeeper, she just left and our wristbands were not reactivated at all, meaning we had to keep the door unlocked until check out to ensure we had all of our stuff. It just felt clunky and there was no apology or explanation. The food was okay with an okay selection on rotation. The service in the restaurant could’ve been better, with our group ordering drinks and this getting ignored, taking over 30 minutes to come and when asking where the drinks are we were met with eye rolls and tuts. This wasn’t every time, but it happened enough for us to not want to go to the restaurant at meal times, causing us to eat out a few times despite having paid for all inclusive. The service is a bit of a mixed bag. As mentioned above there were issues in the restaurant and at the front desk. We weren’t made to feel welcome and felt like we were a nuisance rather than a guest more than once. There’s lots of parts of the resort that aren’t included in ‘all inclusive’, including drinks at a bar that is on site of the apartment where there would sometimes be the evening entertainment. In fact, during our stay - one of the shows were meant to take place in the bar of the main building but the act was set up at the bar that didn’t include all inclusive ‘accidentally’. Though this was eventually rectified, it’s just something else to add to the ongoing pain points of our stay. Though we were able to switch off and relax on this holiday; it’s not somewhere we would return to. Especially at the price we paid (twice, for a moment!).

Jill Freestone

A very nice hotel, staff friendly, food very good, room with private pool exceptional and the resort very quiet and relaxing. A lovely holiday and we have booked again for next year