Jessica Juby
Booked this hotel through LoveHolidays. On arrival, they said they were over capacity and we would have to stay in their sister hotel, Palma Bay Hotel. When we arrived there, we were put in the Rio Bay Hotel which is absolutely disgusting. Filthy place, people coming and going all night. No on-site facilities, the pool and restaurant are down the street. I would recommend avoiding
Marie Teperová
I like this place. My e for some people don't like it but I like food, it's so good, rooms it's fine and location 3 min near the beach. Thank you I enjoy my birthday
Peter Vereš
Booked single room as solo traveler. Cleaning very superficial, dust in corners, toilet smell in bathroom (bought air fresher to cover it). Tiny room, with balcony the size of the room itself, I don't understand what architect projected this, because making the room 1 meter longer would provide much more comfort and let furniture be placed more wisely. Non-functioning phone in the room, power socket fslling out from the wall. Desk blocking access to the window and half of the closet. Noisy students in next room, banging walls, smashing doors and fighting half of the nights, drinking alcohol in balcony (although hotel has policy of no bringing own alcohol). Although I complained the second night, complaint went unnoticed. Balcony door didn't lock properly, with the only small fences separating balconies of other rooms it didn't provide feeling of much safety. Wifi quality was good. Breakfast - storebought cookies and waffers, some mixed eggs, croissants, some cheese, ham, salami, yoghurts. Nothing special but edible. Coffee tasted like instant one. Four elevators, of which one didn't work at all, one couldn't be called to 9th floor, so only 2 remaining elevators available, taking ages to arrive at busy hours. Staff was friendly. Two pools are nice touch but don't compensate for otherwise poor experience. Nice view from the rooftop pool on the bay area.
Kristina Khudolii
I stayed for 2 days and I liked everything. The rooms are clean, cleaning every day. The choice of food is huge. I think that everyone will find something for themselves. The staff is friendly. Not far away is a nice beach with beautiful sunsets.
For this price I think very nice all inclusive hotel.
I really don’t know why so bad reviews.
Stephen Smith
Not the best experience from an all inclusive holiday 3 drink in the day 3 in the evening to all be drunk in the dining room with your meal .all other drinks to be paid for even being all inclusive Holiday you are limited to where you can drink I understand the island has rules in place to reduce binge drinking come on spread 6 drinks through the day . Other guests were rude loud and obnoxious towards me and the female friend I was with not the most Brit friendly environment . Constant noise throughout the night from other rooms literally no sleep decided to move hotels after one night. Complained via email still waiting on response 4 days later . The faulty towers of Mallorca I will call this place. Or hotel from hell .