4 Star Ibiza Holidays

Kate Murch

Our stay at the Atlantic was really enjoyable. We had a self-catering room on the 3rd floor, with a sea view. Rooms are basic but more than adequate. Maid service daily, the ladies were always polite and accommodating. It was slightly noisy if the doors were banging or neighbours were loud. The pool area was clean, uncrowded, and with plenty of loungers available. The snack bar had a decent range of food. Es Canar exceeded our expectations, having read that there wasn't much in the area. The hotel is a 2 minute walk to the beach, restaurants and shops. Hippy market on a Weds. Ibiza is so much more than clubs and bars. Es Canar is the perfect base to explore the islands beauty.

Siawash Ahmadi

Luis was our receptionist when we arrived, four hours later than expected, due to delayed flights. He was helpful and helped us plan our week and suggested many restaurants and beaches. The room was clean, had a kitchenette, and the balcony views were awesome. The room service was professional as they kept checking on us for towels or cleaning when requested.

Stuart

Great hotel in a fantastic location. Rooms were cleaned daily by friendly maids. The hotel wasn't too crowded so there was never a wait for anything. We only breakfast at the hotel as we chose to go out every night for our dinner. Good selection of drinks at the bar and snack bar was fab. Would definitely return in the future.

David Wilcock

Decent hotel in a good location in the Es Canar resort. The beach is a short walk away and there are plenty of bars and restaurants close by. Rooms were an OK size and clean. Air conditioning didn't really do much except make a funny odour so we left it turned off. Bathroom dark and a bit pokey. We were all inclusive, included drinks were beer (San Miguel), wine, sangria and a small selection of cocktails. Food was OK, the breakfast selection was small and samey but lunch and dinner were better with good options and quite tasty. The pool was sadly too chilly to enjoy fully. There is a separate splash pool which our 3 year old loved. No problem getting sunbeds. The pool bar had hot food but only until 3pm. With dinner starting at 7:30pm there was a long gap without any all inclusive food. The entertainment was very hit and miss. Wasn't much on during the day and I didn't get to see any of the nighttime entertainment. There was a very basic kids club, definitely not a place where you can leave the kids and enjoy some time by the pool. There was a mini disco almost every night at 9pm. We didn't interact much with the staff but they were friendly at check in and check out. They were also happy to provide extra towels as housekeeping never left us enough. Overall we were happy with our stay, but the unreliable entertainment schedule and kids club let it down.

K K

Had a lovely stay at the Atlantic Hotel. Our room was lovely and clean, comfy beds. Pool side didn’t seem that busy but couldn’t get a sun bed as the same people had the same sun beds each day, so they must have got up at 6am. The only downside of the hotel was in the restaurant, there wasn’t enough staff to set the tables and clear away the food. You had to set your own table with cutlery when you arrived in the restaurant otherwise you would never get any. Pizza was lovely at the snack bar until they ran out of cheese and put Parmesan on instead for our last few days which was awful. The animation team are awful, music too loud. But overall, we enjoyed our stay.

David Richardson

The hotel was in the main a nice place to stay the food on a full board basis was ok but was very canteen style quality. The decor was ready for a major upgrade and the rooms were comfortable but small for a full board hotel. We went in late summer after the school holidays and sun beds were in short supply then so I can only imagine that in full season you would struggling. The drinks were all local beers & wines and lacked in value and a personal thing I have is plastic glasses I just don’t like them. Be very careful of taxi transfers from the airport it can be cheaper to rent a car.

Christine Bray

Absolutely loved our stay. Our room was lovely, comfortable, clean. House keeping team were excellent, always pleasant. Restaurant, good, varied menu, even a fussy eater could find something. Reception staff welcoming and helpful. Bar staff pleasant. Pools a bit chilly ! Animation team good only one critisism, itinery wasnt well displayed....didnt know what entertainment was on each evening. Overall though, excellant holiday.

Марина Коленкина

The hotel was nice, and I really enjoyed my stay. The staff were very friendly and welcoming. They even made a lovely surprise for my family by upgrading us to all-inclusive. The food was tasty, though I would have appreciated a bit more variety and newer tableware. Our room was cleaned every day, which was great. However, the rooms could use some renovation. Thank you to everyone for your hard work and care!

Venusa Silva

We stayed at the Leonardo Royal Hotel Ibiza as a family, and overall it was a good experience. The hotel is family-friendly, with activities and pools for children, and the staff were very kind and welcoming. That being said, there are a few areas that could be improved. On the website, it states that the hotel provides a pool towel service, but in reality each guest is only given one towel for the entire stay, and towel exchanges are charged at €2 per towel. Regarding the buffet, breakfast was great with plenty of options, but lunch and dinner lacked variety, especially in terms of protein choices. Another point worth noting is that not all rooms and apartments are located in the same building. The hotel doesn’t provide a porter service to help with luggage, which made it a bit challenging for us to carry suitcases, a stroller, and kids to our apartment located in a separate building. They did provide a trolley (similar to those at airports), which was helpful. The hotel also has a private beach, but it’s in an area with many seaweeds, which isn’t ideal for children. However, if you walk a little further along, you can find spots with clearer water. Given that the hotel is away from the busier party areas, I also think it would be nice if they offered more evening entertainment for guests. One of the biggest downsides for us was the parking situation. The parking lot is not at the hotel itself but a few minutes away, completely uncovered, and located in an open field. Charging €15 per night under these conditions felt unreasonable. If the parking had been on-site, closed, and with proper security, the price would have made more sense. All in all, it was a pleasant stay, and with a few adjustments this hotel could easily be excellent.

marilena kola

I would like to express my disappointment regarding an incident that occurred on the evening of [date]. We arrived at the restaurant at 9:45 pm for our dinner, only to be informed that it had already closed, despite the fact that dinner is included in the package we have paid for. We fully acknowledged that we were late and explained that we understood it was our mistake. However, we politely asked if it would be possible to receive something from the cold buffet, especially for our children. Our request was initially refused without any willingness to assist. After a lot of effort, a manager named Carlos eventually provided us with only two cold plates for the children, clearly stating that we would receive nothing for ourselves. To make matters worse, an employee named Adrian stood over us and monitored the situation to ensure that we only took food for the children. He was watching us the entire time, which made us feel extremely uncomfortable, unwelcome, and treated with suspicion — as if we might attempt to take something we were not allowed. This behaviour was humiliating and completely unacceptable for a hospitality environment. The overall attitude and approach were deeply disappointing, and we genuinely felt offended by the way we were treated. We even offered to pay extra in order to have something to eat, yet we were told that we should simply look for a restaurant outside the hotel. This suggestion, at nearly 10:00 pm — and considering that we had already paid for our dinner — was unprofessional and entirely inappropriate. We sincerely hope that you will review this matter and take the necessary steps to ensure that no other guests experience such treatment in the future. A more understanding, flexible, and courteous approach from your staff would have resolved this situation easily and respectfully.

peterparker lewis

The best hotel in es cana. Been there for last 3 years and have just booked up for this year. Great resort lovely place really clean hotel excellent staff. Always there to help if you have any problems. Adult only so fantastic for couples if you want a chilled relaxing holiday.

David Collinge

An enjoyable stay.. Room was tired but comfortable. Eg. Curtains were hanging off the track; shower door at the base and needed replacing, balcony rail cover was missing in places. Location was perfect. Staff were all friendly and helpful. Food and drinks (AI basis) were very good, good quality & lots to choose from. Entertainment we never watched. Pool area was a nice place to sit and chill. Overall an enjoyable holiday and we would return.

Linda Cox

We visited for a week end of September into October for my birthday & our wedding anniversary. The hotel is lovely. The staff were very friendly & helpful & gave us excellent service. Our room was cleaned every day. The food in the buffet restaurant was delicious & we had a meal at the ala carte restaurant which again was lovely. We will definitely return to this hotel x

Elizabeth Fisher

Our 6th stay great location, brilliant pool area always get sunbeds no problem at all. Clean and great eating outside if u want , great breakfast choice; lunch; dinner always enough I’m fussy & always found something. Went AI this time but drinks prices if not AI r very reasonable similar to rest of resort. Friendly staff we always try Spanish & this is appreciated. Would defo recommend and adult only !

Colourflex labels

We had a great stay at AluaSol Ibiza in early September. We booked an upgraded sea view room and the views are the best that we have ever experienced - with complete sea views! The bed was oriented within the room so that when we drew back the curtains all that we could see was the beach, sea and blue sky - an absolutely perfect start to every day. The breakfast was excellent - a huge selection. The evening meal was good but there was a limited selection for myself as a vegetarian. The staff were 5* and so helpful. The pool was well situated although I think in the peak months getting a lounger may have been an issue - we had the upgraded separate sunbathing terrace so no issues with getting seating there and it had it's own pool which was a nice touch. The area was perfect - not too busy but enough to do in the evening - walking around the bay was lovely at sunset. We will definite return. My only slight niggles were that the floor in the room needed to be replaced and there was a glass door on the toilet which didn't reach either the floor or the ceiling. The room cleanliness was better than five star hotels that we have stayed in - the sheets were changed twice even though we had only booked a five night stay!

Kevin Reilly

Great hotel in a great location. We stayed here early Sept 2025. Staff were all excellent and helpful. Located next to a small beach in a cove with stunning sunsets. Shout out to the amazing Guy who runs the beach beds and bar. Brilliant cocktails served to your bed. Restaurant on the waterside serves amazing fish dishes and low price. Hotel has lots and lots of steps so not recommended for anyone who is not a lover of steps!! Bit strange but the safes in the rooms are screwed go the floor so lots of kneeling down to get stuff out. We were only B&B so only can comment on breakfast which was good. It’s about a ten minute walk into the main resort but it’s a much better location. All in all great holiday in Portinatx.

Debbie Whybrow

Had a fantastic week end of September to beginning of October. Everything from the staff, the food, facilities & x2 pools were brilliant. Stunning location, chilled vibe, so pretty. The hotel is right by a small picturesque cove, where you can rent sunbeds, umbrella's & sip cocktails made by the very charismatic Carlos. The sea is safe & easily accessible, with watersport equipment to hire & plenty of lovely restaurants overlooking the cove. Didn't want to leave, we'll be back again!!

Karen R

We we on holiday from 11 October this year for one week. We experienced the thunderstorms and flooding which resulted in our room flooding because the door didn't keep the water out. The lift didn't work before the storm started and we were on the 5th floor. Reception attitude was hard luck it's the weather and it's affecting everyone! The hotel was shutting down at the end of the week and consequently the lifts remained out of action all week. Wet carpets were left on walls all over the stairway to dry and they smelled terrible. It would have been nice for paying guests not to have to put up with the attitude of we are closing for the season soon and therefore we won't fix anything. Other guests had leaking ceilings and there were champagne buckets catching water in the restaurant. All that said it was the attitude of reception that really let this hotel down. Room with a fabulous view and lovely cleaners. However not a 4 star experience and we wouldn't stay here again.

ryan oboyle

When we arrived, service staff was very polite and courteous. There was some issues when we first arrived but the stay overall was good. On the first night we arrived the room was very hot because the air-con was not on for our arrival. We needed help to work it however the staff was very helpful with this. Our Hot tub was broken when we arrived and couldn’t use it the first day due to it was not filling up with water however the local site manager did fix the issue as quick as he could which am thankful for. Our room wasn’t cleaned well when we first arrived. Clear dirt on the floor. Our room service food was still in the room from the night before which showed us the room wasn’t even cleaned in the day when we was out chilling by the pool However again the staff was fantastic when I made them aware of the issue but on the other hand I shouldn’t need to make them aware, as the room should have been cleaned in the day which was problematic. Other issue that was problematic was the extra toilet roll I requested. It was left on the toilet brush stick which I thought was unhygienic, rendered us from not being able to use it. The manager gave us a bottle of cava to say sorry which I totally respect and very happy with. This for me was good customer service. The songs on the radio around the pool kept repeating thought-out the day so I would recommend some variety with the playlist. The Lana del rey summer time saddest kept playing which got boring, more songs of different types the better. The buffet was ok, breakfast buffet was fantastic, sausages and eggs was the highlight of the meal. The dinner buffet needed more variety for people who do not like seafood, more cooked meat would be better. Restaurant staff was very good and the buffet was clean and the drinks were fantastic. Food was average overall with the exemption of the pool bar restaurant which had a fantastic for menu choice and the food tasted great and to mention the staff were excellent by the pool. Drinks were also a highlight of the trip. Cocktails were very good, bar staff were very polite and helpful. The swimming pool was also very clean. Overall the pool area was the best bit about the hotel. Overall our stay was probably 4/5. The staff was lovely and fantastic. Very polite and very helpful. Facilities were good overall. Lost one star due to the issues we had when we arrived but improved as the week progressed. Wish this establishment all the best in the future because the staff were great and the hotel has a lot of potential moving forwards !

Timothy Croall

A great holiday at this hotel at the quieter end of Portinatx, but also not far from bars and beaches. Excellent, friendly service from the staff at Reception and the Pool Bar (including a complimentary drink on arrival), and even a complimentary drink offered while we were waiting for our taxi to leave! The room was spacious with a view over the bay and the 2 swimming pools were clean and relaxed. Good food, good entertainment. Definitely considering returning.

Ma M

We were received by a friendly receptionist with a welcome drink. The room was huge, modern and had a nice view to the sea. The breakfast was very good. The hotel has a big outside pool area and a small gym. The housekeeping did a good job. But we didn't enjoy the SPA. It was a little bit poor designed without any decoration or details. Moreover there were groups of young men shouting and behaving inappropriate like sitting on the wood bench in the sauna with dirty, wet slippers. They used the SPA as a kids waterpark and the staff came inside, noticed it and didn't do anything. For this reason we never booked it again during our stay. But besides that we enjoyed our stay a lot!

Kay TSS

Just got back from Els Pins and really enjoyed our stay. Lovely breakfast and the restaurant does good food for lunch and dinner too. We upgraded to the sea view and we're glad we did because it was beautiful. The location is a little bit out of the way so we had to get taxis everywhere, which was our only down point. The rooms are nice although our twin beds were very close together. 2 queens beds for two friends sharing would be ideal.

Monika Klemińska

We had a wonderful holiday at Els Pins Hotel! We stayed on a bed & breakfast basis in a room with a lateral sea view, and the view was absolutely amazing. The room itself was very nice, clean, and comfortable — I especially loved having a duvet and a spacious balcony to relax on. Breakfasts were delicious with a great variety of food each morning. The hotel also has a lovely spa, which we used on a day when the weather wasn’t great — it was amazing! The price for hotel guests (€12.50 per person) was very reasonable. There are two swimming pools — a large one at the front and a smaller one at the back — both clean and well-maintained. The whole hotel was spotless, and we couldn’t find anything to complain about. Thank you, Els Pins Hotel, for such a lovely stay. It was a really relaxing holiday, and we highly recommend this hotel to anyone visiting the area! 🌴✨

Nick

Stayed at the hotel three times now and would highly recommend. The staff are extremely personable and helpful. The cleaning staff are excellent at their job, the room and the hotel are always immaculate. The food is decent and exactly what is required post an Ibiza night out! The location is perfect, close enough to San Antonio but yet removed enough to allow for some need relaxation. One bonus is the spa, the sauna and steam room is a very undersold gem within the hotel!

robynxerin _ (Robyn Howell)

My husband and I stayed here last week for our honeymoon and we have no faults for this place. The hotel is close enough to the main part of San Antonio for the night life and o beach but far enough away you to still relax if that is what you wanted. The rooms and common areas of the hotel were immaculate, one of the cleanest hotels I’ve stayed at. The food options were a bit limited but we didn’t struggle to find something we liked on our visit to the beach front restaurant. The two pool areas had music playing during the day, I found the beach side pool had more of a chill vibe and the larger pool had a more up beat feel to it. The staff were very pleasant and helpful. We definitely recommend to anyone travelling to Ibiza that want a little piece of both party and relaxation.

Ayhan KILIÇ

⚠️ Important Security Notice – Guest Experience I would like to share an important notice for guests considering staying at this hotel. During our stay, we noticed that cash left in our room (not placed in the safe) was stolen. We immediately informed the hotel, however the hotel did not take responsibility. Later, we were informed that there are no security cameras on the guest floors. 🚨‼️ For this reason, guests traveling with valuable items such as expensive bags, shoes, or accessories that cannot fit into the room safe should be extremely cautious. Due to the lack of cameras, it is unfortunately not possible to make any claims in such situations. In our opinion, this hotel is not suitable for guests traveling with high-value personal belongings. We strongly recommend future guests take this into consideration before booking.

Cinthia Custodio

Beautiful hotel, well located close by to the San Antonio center. It has a beach access. Staff is polite and accommodating. Rooftop with the sunset was great. Stayed in the loft sea view room, cozy and comfortable, we love the bathrobes they leave in this room. Overall excellent experience. Thank you to the reception staff for their friendliness, and to director Jose Maria for their kindness. See you next time!

Judith Schroeder

We stayed here recently and while there were some positives, the overall experience didn’t fully meet expectations given the high nightly rates. Negatives: ⛔️ The hotel was fully booked, and the capacity of sunbeds around the pools was far from sufficient. ⛔️ “Better” sunbeds are available only for an extra charge, which feels unreasonable considering the already high room rates. ⛔️ Breakfast buffet is €25 per person, but the quality and variety were not up to that price. ⛔️ Pool staff were not attentive enough, and it’s not allowed to bring your own drinks to the pool – again, surprising for such a high-end price point. ⛔️The evening buffet is no longer available, and the on-site restaurants are expensive with a rather limited food selection. ⛔️ Check-in was delayed, and the “direct sea view” we booked was not quite what we had imagined. Positives: ✅ Lovely rooftop with a beautiful view. However, the infinity pool is small and there are not enough loungers when the hotel is busy. ✅ Clean towels, good housekeeping, and general service in terms of cleaning and maintenance. ✅ Direct access to the beach, although the beach itself is quite small. Overall, this hotel has some great features and an excellent location, but the management needs to address capacity issues, pricing policy, and service consistency to match the premium rates they charge.

Julian Lewis

My wife and I had lovely stay here, we find the hotel such a good relaxing place with real good modern vibe. Our second stay here and not disappointed. We were well looked after from checking in from Paula , who sorted a welcome bottle of Cava and strawberries for our anniversary. The breakfast choice was fantastic and plentyful . Will definitely stay here again!

Rachel Everett

The service at this hotel has been exceptional. So attentive and friendly. I would especially like to mention Jose the beach bar barman who has looked after us during the day. Also Victor at rooftop nine who made our stay very memorable. 10 star service. Thank you for working so hard to make our trip so special.

Yasmin Dyson

We stayed at Meliá Ibiza for one week for our wedding this year and absolutely loved it. We had one of the suites in The Level area of the hotel and it was truly beautiful. From the glass of bubbly on arrival to the stunning rooftop pool, everything felt really special. Although we were self-catering, The Level offered drinks throughout the day, plus snacks and a tapas hour in the evening — all included with the room, which was such a lovely surprise. Our suite was a dream: a large bathtub, huge balcony and the most incredible sea view. We were also greeted with a bottle of champagne on arrival, and again on our wedding night — such thoughtful gestures. The hotel team were so patient and accommodating, allowing all of our suppliers to meet us there in the lead-up, and welcoming our wedding party on the morning of the wedding so they could get ready with us. We honestly can’t recommend The Level at Meliá Ibiza enough — we’ll definitely be back! Location is also great, it was round the corner from our wedding venue, but also only a short 15min walk into the harbour where you'll find lots of restaurants, and 10 mins further into the main Santa Eularia town & beach. The only thing to note is that some of our guests booked standard rooms in the main hotel and felt they were quite small, so we would highly recommend booking within The Level if your budget allows.

AscendedMaster11:11

I want to give this hotel higher reviews. But, a few glaring problems prevent me from doing so. Here's the honest truth: The Pros: 1. The refurbishment of the hotel is beautiful. I loved the rooms--they are ample sized and the views are simply spectacular, facing the ocean. The bedding, sheets and pillows were super nice. 2. Free bedding and bowls for my dog. Plus, treats. Super sweet. 3. Housekeeping never missed a beat. They carry such a heavy burden--and given that it was the end of season, I was impressed that the room was always spotless. 4. The outdoor area was wonderful. You can access trails immediately. Plus, there's hammocks and areas to rest. 5. The pool area is really nice. The Cons: 1. For a hotel that prides itself on sustainability, I received miniature plastic bottles of water all day. I'm confident there are 1000s of PLASTIC bottles in the trash day-after-day. A shame for an island with a delicate infrastructure and no clean tap water to drink. 2. I upgraded my room to THE LEVEL, which included copious amounts of food. But, as a gourmet cook with attention to ingredients, I was a bit appalled by the poor quality. Sure, it was plentiful--but with tons of inflammatory foods (dairy, wheat, cheese, sugar, alcohol, etc.) and very little consideration for people with alternative diets (vegan, vegetarian, low inflammation.) 3. The front house staff was uniformly young and inexperienced in the art of hospitality...and it showed. It took forever to check-in, answers to simple requests were almost always wrong, and a general apathy was prevalent. I know the hospitality industry is overburdened, but it feels like the customer is the last thing on the list. The new tenor is: "Give us the money and we'll give you a bed. If you don't like it, someone behind you will. NEXT!" Now, that's just a diminishment of the 4 and 5-star hotel STANDARD. So, for the price I paid, I truly expected better.

David Howard

My experience at Melia Ibiza was extremely disappointing. I booked based on the facilities advertised on the Melia website, including a large pool and a fully equipped gym. On arrival, I was not informed that the hotel was in the process of closing for the winter. The next day, I discovered the pool area was fenced off and the gym had been reduced to a tiny space with almost no equipment. I had to pay for a local gym just to maintain the experience I had booked for. When I raised these issues with management, they were defensive and dismissive. The only offer of compensation was a single free dinner, which in no way made up for the misleading information and lack of transparency, especially as the food was poor and the restaurant was empty at night. After submitting a formal complaint to Melia, I have received no response even after two weeks. This experience shows a clear disregard for guests and a failure to deliver what was advertised. Melia Ibiza misrepresented its facilities and provided no accountability or proper customer service. I strongly advise avoiding this hotel — they will take your money but not deliver the experience you paid for.

Sean Deaton

Bring shower shoes. First, you can’t beat the location. Looking out over the water, just a few meters away, as you’re eating breakfast, is simply amazing. I have nothing but good things to say about the staff; they were wonderful at answering questions and supplying recommendations. Walkability is great. You’re ten minutes away from restaurants and an even shorter trip away from groceries. The property itself is gorgeous. The gym is spacious and well equipped. However, I’m really surprised at the state of the shower in the room. Not only had the grout severely mildewed, but there was black-looking mold growing in the corner. To their credit, when I mentioned it to reception, they sent maintenance staff down as soon as they arrived in the morning. They re-caulked around the shower. At the price point of this hotel, I feel that it’s something that should have been addressed long before a guest notices black mold. I’m thankful for the quick fix, but I still can’t say that I enjoyed using the shower.

Guillaume Ross

Location is great. Service in all restaurants is extremely slow, breakfast is no good and most of all a significant amount of plates and cups were dirty, what a great way to start the day. Food is very average in general. No parking was available as they reserved it for a special event, sending me to park in a municipal spot. Wouldn’t have rented if I had known. Had to walk all the way over to the sister hotel to check out, last thing you need when heading to the airport on a schedule. Room is basic but OK. Paper thin walls, but since even the bars close pretty early it wasn’t a big problem. Cleanliness was average, didn’t feel like anyone vacuums the place, empty bottles etc were forgotten on tables, etc.