Naeemeh Lachinpour
We had a fantastic stay at this hotel.The hotel was very clean, the staff were so friendly and helpful. the location was excellent. I especially love the outdoor pools, which are heated during the winter in Marrakesh.
A special thank you to Samira, who upgraded our room for my birthday and surprised me by decorating the room with beautiful rosesIt was such a thoughtful gesture and truly made my birthday feel special. I really appreciated the extra care and attention.
Sash
We had an overall pleasant stay at Kenzi Rose Gardens. One of the highlights of the property is the heated outdoor pool, which was very enjoyable and well maintained. The staff truly made a difference to our experience, they were consistently friendly, kind, and welcoming, always greeting guests with a genuine smile.
Areas for improvement:
Breakfast service between 9:00 and 10:00 am tends to become quite hectic due to the rush of guests. Allocating breakfast time slots to guests could help manage the crowd more smoothly. Additionally, there were a few minor maintenance issues, such as water clogging in the sink, which unfortunately wasn’t resolved despite being mentioned a couple of times.
Special mentions:
A big thank you to the breakfast restaurant team who handled the morning rush professionally. Manager Hanan was especially kind and supportive, and it was nice to see her actively engaging with the team.
Special appreciation as well to the pool staff — Mohammed, Hamza, and Ayoub — who were always friendly, approachable, and made an effort to interact with guests.
Soufiyan at reception also deserves a mention for consistently greeting us warmly and checking in with us.
Overall, Kenzi Rose Gardens is a nice place to stay and is fairly well maintained. With a few small improvements, the experience could be even better.
Mimi Dandousha
We were booked in for a week for our anniversary. On check in we were told we had been "upgraded" and were put in a triple room.
We asked to be moved to a king room and were shown a room that had clearly had someone smoking in there, so we stayed in the triple room.
On the first day we asked for the shower gel to be filled as it was empty, it never got filled.
The carpets and floors are not very well cleaned.
The pool area is nice and there is a heated pool.
The staff in the restaurant are very welcoming.
The gardens are lovely and there's lots of bird song.
The location is perfect if you want a relaxed break close enough to the Medina to walk - it takes about 30 minutes.
Do not get a taxi from the rank outside, they say they "work with the hotel" but charge more than double Vs just hailing a cab if you walk 20m down the road.
Christos Orgkest Kiari
Amazing stay at Kenzi Rose Garden.
Me and my wife stayed there for 7 nights.
An oasis for a garden with 3 swimming pools, birds twittering, beautiful huge palm trees etc. Very big and relaxing atmosphere.
This area and service made our stay very special.
Special mention to Hamid and Yassin at the Pool Bar. Always smiling, kind and fast at their job.
Also, the breakfast ladies chefs who were cooking the pita breads, pancakes and omelettes.
Food :
Breakfast is 5/5, great omelette, fresh Marrocan Donuts and perfect pita bread made on spot. Very good machine coffee and excellent tea.
Service :
The service was very good as well. Even employees were working many hours per day they were always smiling and kind. great welcoming from the door man helping with our luggage.
Room cleaning:
The only down grade it was the floor cleanliness of our room after 3rd night they didn’t clean it. They seemed like were focusing on check in and check out rooms. (We didn’t complain because we were very happy with all the rest)
Location:
perfect location, save and clean neighborhood. Many good restaurants around and only 25 minutes walk to Medina.
Price:
Value of money stay
Good prices in food and drinks
Jyrki Rajala
The staff are so friendly, and everything you might need is conveniently nearby. I especially love the outdoor pools, which are heated during the winter in Marrakesh, it makes swimming so enjoyable year-round. Kids loved the hotel and it also had some activities for them at the kids' club. The rooms were nice and in good size.
My Booking
