Barbara Watt
Good location to access the mall, medina and lots of restaurants, lounges. Big hotel and very busy when we stayed so service levels by pool not the best. Run out of towels and no sun loungers to be found as all taken. Would stay again but in quieter season. Staff all friendly enough and amenities are good.
Mya El haddouchi
Disgusting hotel, dirty sheets that they never change. When we arrived they hadn’t changed the sheets. I can confirm because we booked 7 rooms and 5 of the rooms had the same issue. We had blood on the sheets. 1 towel between 4 people (family room), extremely rude staff, horrible breakfast. Outdated. Extreme slow service at the pool. In general ALL VERY RUDE!! Wasted £7k for 5 nights for 7 rooms!!! What sw waste
Shelley Kimber-Smith
A stunning hotel just a short walk from the Medina. The rooms are spacious, impeccably clean, and well-maintained. The food was exceptional—we dined multiple times at the Italian restaurant and enjoyed both the lunch and breakfast buffets, which offered a fantastic variety of fresh, flavorful dishes. The heated pool was perfect, with plenty of loungers available around all three pools. The gardens are beautifully maintained, creating a peaceful atmosphere. I indulged in a spa treatment on our last day, and it was hands down the best massage I’ve ever had, with very reasonable pricing. Every staff member we encountered was warm, courteous, and eager to assist. We can't wait to return in October!
Ahmed Dfouf
Here’s a possible comment in English about Kenzi Hotel:
I had a pleasant stay at Kenzi Hotel. The service was excellent — the staff was welcoming and always ready to help. The rooms were clean, comfortable, and of high quality, making for a very relaxing experience. The location is also great, close to key attractions and convenient for getting around.
However, I was disappointed by the fact that residents still have to pay for access to the pool. I believe this should be included in the stay, as it takes away from the overall value and experience.
Let me know if you'd like a shorter version or one tailored to a review platform like TripAdvisor or Google.
Rachel Wilkinson
Huge bed. The staff are all welcoming. The pool was nice and the garden very pretty. The food was mainly good. For a 5 star hotel however is didn't have what we expect. Some things seem a bit old and could be replaced. We only had one dressing gown and one cup in the room. The toilet floor was not clean and there was a lot of debris around window.