Diogo Silva
Pros:
Very nice location, right next to the beach in a quiet area. You can just walk to the beach without having to worry about distance, parking, driving.
Huge swimming pool outside.
Breakfast buffet offered a great variety, dinner buffet as well (but some dishes were hit/miss).
Room was spacious.
Service was friendly.
Cons:
There are no restaurants nearby, so if you want to eat outside you have to drive to the nearest town.
They have an indoor wellness that you have to pay to access (20€ for 3h). You get access then to a better indoor swimming pool, relaxation area, sauna, steam room, jacuzzi. I find this price unreasonable. As an hotel guest, one should have access for free to this area (reservations are understandable to avoid a crowded place, but charging an additional 20€ for just 3h, it is a bad practice).
There is another indoor pool that is accessible to everyone, but as you don't need to reserve and there are kids allowed, it doesn't allow for proper relaxation and/or swim adequately. Also, you are required to wear a swimming cap.
justin White
Excellent hotel resort in a good beach location.
Beautiful rooms with amazing views.
Good customer service throughout by all staff.
Hotel amenities were good but didn't try the outdoor pools & bar due to bad weather.
Highly recommended!
Arpine
Summary:
The hotel seems to aim for guests to have a one-time experience and then choose something else afterward (we will definitely never return here). You don't get the feeling of 5 stars.
The few pros:
- The rooms are nicely decorated.
- The nearby beach with soft golden sand is enchanting. (More of a praise for nature.)
- We had this loud noise in the room during the night, that didn’t let us sleep. The receptionist was helpful, we got an other room to spend the rest of the night, until the issue was solved.
- My husband’s cocktail at the bar was quite good.
Now the negative aspects:
- Food (Half Board, breakfast and dinner): At my university's cafeteria, we had a larger selection and much better-cooked dishes. The meat hier was unattractive and rubbery. The pork tasted like cardboard soaked in bacon grease. I didn't dare to try the chicken and seafood as they were served very unappetizingly. The vegetables were cooked to mush.
- Coffee from the coffee machine at breakfast is no better than instant cappuccino. Coffee at the bar is so-so, but better than the breakfast coffee.
- For drinks (even water) during dinner, expect extra costs.
- Rooms: Questionable cleanliness. Mold in the shower here and there. The old-looking cobwebs were eventually cleaned on the 2nd day of our stay. On the first day there was a water bottle in the room. The empty bottle and the used glasses were not removed during the cleaning.
- The prices for the spa: In Germany, you can get all of this much cheaper.
Paloma Brighton
We had an amazing stay in late December early January.
Hotel is VERY family friendly with daily children’s activities and an outdoor pool special for children. The indoor open access pool was mostly used by children and families.
However, if you are not travelling with children you may find there are many.
If you are hoping for adults only privacy we recommend booking the ‘spa’ pass for 3 hours a day (which includes : separate pool, jacuzzi, sauna and hammam).
The spa was a highlight of our trip.
We appreciated the senses friendly lighting and good sound insulation between rooms. Helped our stay remain calm and relaxing ! Overall the hotel is visually pleasing in design
The all you can eat Ocean Buffet was a solid 7/10. Big pro : Buffet is dietary restrictions friendly with clear allergen markers.
10/10 for hygiene and cleaning of the rooms and hotel overall. Wonderful service from cleaning staff.
Staff were INCREDIBLE, polite and helpful and fun !
Laura Rhodes
Straight away, from parking outside the lobby we were assisted with our bags while my husband parked the car in the hotel car park.
The porter was so nice and helpful.
The receptionist was incredibly warm also. In fact throughout our stay we were greeted and treated very well.