Mike Englisch
From the warm welcome upon arrival to the exceptional service throughout my stay, the staff at Westin Malta truly made it feel like home. Their friendliness and attentiveness exceeded all expectations. As a Marriott employee attending a workshop at the hotel, I was particularly impressed by the seamless experience. The workshop facilities were top-notch, catering superb, and the hotel amenities, including the spa and fitness center, were fantastic. Grateful for the unforgettable experience and highly recommend to others visiting Malta.
Ebby U
As a travel agent who travels a lot this is one of the most luxurious 5 star hotels I have stayed in.
Even though they did not respond to my initial email, when I go here the service was 5 star all round. I got a complimentary room upgrade and the experience so far has been nothing short of amazing.
The staff have all been amazing, the location is gorgeous and has lots around. The rooms are absolutely stunning and this is the first time I’m leaving a review for a hotel while I am still here. Breakfast was also really good. Would highly recommend.
Gordy Rampling
Excellent hotel for location and facilities at this price point. Service was amongst the best I've experienced and this was the standout feature for me. All the staff we engaged with were part of what is obviously a well organised hospitality team and the main thing? Happiness, it was infectious. This is what 'Good' looks like and a credit to the Marriott Bonvoy brand. From reception, cleaning, pool and restaurant & bar teams, Fabio, Adrian, Oltionii and everyone else, thank you for making out stay really memorable. Would highly recommend this hotel to anyone heading to Malta and we will definitely be back at some point.
Nattaphan Sangaphunchai
Adding to below review: After I left, they charged me for 5 mini bar items I never consumed without even informing me. Disgusting behavior. Make sure you document minibar before you leave, though go shouldn’t have to do this I recommend it for this hotel.
Very bad experience at the M Club lounge. As platinum member I have access, but I was not put on the paper list always giving me trouble. Today the attendant was especially appalling. I ask him to phone the front desk to confirm my access, he said that wasn't possible. How in the world is that not possible?? Then after back and forth with me having to call the front desk myself and hand the phone to the attendant, he finally accepted I have access, BUT then proceeds to say it wasn't his fault, and holding up the paper with the access list and telling me I'm not on there. Very patronizing and unacceptable. Other staff members were superb, but one bad apple can ruin the whole experience.
Sara Pavia
My husband and I stayed for 3 nights with our 3 month old daughter and everything was just perfect! We had a great welcome and everyone was very helpful, making sure we had everything we needed at all times and offering a service with a smile. The suite we were in was beyond amazing - spacious, comfortable, clean and with all we needed including a cot and kitchenette! And what a view! Food, both room service and at the restaurants, was delicious, not to mention the breakfast buffet offerings so many different options. We were also able to make use of the indoor heated swimming pool and sauna, and various other amenities were also available. Parking on premises is included and the hotel is very close to restaurants and shopping malls. We've been to the Westin a few times as a couple and with family friends, and the experience has been consistently positive - we cannot recommend it enough and always look forward to returning.